Lightspeed Retail vs Bravo Store Systems: Which is a better fit?

Great service, great product. We switched over to this as our POS system and we are very happy with the change.

You choose the first letter of the vendor and then you have to arrow down. Pretty dumb to complain about this, I know.

I love the flexibility of Lightspeed as it offers a multitude of integrations and options for expanding programs to our customers. We use their gift card and customer loyalty integrations every day.

Customer no service tells you what's wrong doesn't listen to problems.

Love using it, it's super easy. If I ever have an issue or I don't understand how to do something their 'help' function is really useful and the chat and phone support have been a real lifesaver.

He takes 2-3 days to respond to me and the tells me that I would not be receiving my money back because the product is damaged.

The conversion went as close to seamless as possible, the on boarding and continuing support is outstanding, and the product fits our needs beyond our expectations.

There are no plans for a solution-based response. For the most part, tech support gives their best effort to solve problems - problems that occur due to an inadequate product.

I find this software very easy to use - the training is great and follow up is super easy - the people I have talked to have been very knowledgable and help me.

When you use the scrap refining process, there is no option for ACH which is odd since that is how most refiners pay out.

User-Friendliness, training webinars, expeditious technical support are a few of the many reasons why we sided with Bravo. It's by far the best quality, and most cost effective product on the market.

Extremely rude when I complained. All they care about is hitting you with fees above your monthly service.

Great software and awesome customer support. Hands down the best I have ever experienced.

The buy out of compupawn is how on a general level fail, they were not prepared to do the support for compupwn customers.

The entire Team at Bravo, from the top to bottom, has been awesome to work with and made sure we were happy and working efficiently on all workstations at all stores.

I had been using compupawn for the better part of 6 years. Being forced to change products was my only real problem, but it all worked out in the end.