# Compare Lightspeed Retail vs Square for Retail 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Lightspeed Retail and Square for Retail based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/120491-170272/Lightspeed-Retail-vs-Square-for-Retail --- # Lightspeed Retail vs Square for Retail Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Lightspeed RetailSquare for Retail2/4 selected [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.7 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) [## Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Starting Price $109.00/month Value-for-Money 3.8 Functionality 3.9 Ease of Use 4.1 Customer Service 3.9 Reviews Sentiment Based on [975 reviews](#user-reviews) Positive 744 Neutral 57 Negative 174 [## Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.7 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.3 Reviews Sentiment Based on [492 reviews](#user-reviews) Positive 468 Neutral 13 Negative 11 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,641 reviews from point of sale software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 68%Fit Feature ratings Payment Processing 2.7 Electronic Payments 3.0 Sales Reports 3.3 Inventory Tracking 3.9 Inventory Management 3.2 81%Fit High performer Feature ratings Payment Processing 4.6 Electronic Payments 4.5 Sales Reports 4.6 Inventory Tracking 4.6 Inventory Management 4.4 User satisfaction User satisfaction 4.0 User reviews[975](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 3.8 Customer support 3.9 User satisfaction 4.7 User reviews[492](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.3 Price starts from Price starts from $109Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience Best for Whether you sell online or in store, Square for Retail can work for your retail business no matter your size or style. ## User reviews Pros & cons ED Erin D. Owner Operator > "Our new system is easier for staff, more transparent on the backend, and supported by a team that actually communicates and follows through. If..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) JW Jeff W. CEO > "The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where lightspeed..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) CT Carleton T. Admin > "The main reason I signed up for Lightspeed Retail was so that I could keep my e-commerce website's stock properly synced up with my in-store..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6612572) ES Elissa S. Owner > "It is embarrassing to have to punch customers' cc numbers in manually because you cannot obtain a functioning credit card machine." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) TA Taryn A. Business Operations Supervisor > "I like how all your reports are in one place and you can easily find the information you need by filtering the reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6437877) GF Giuliana F. co owner > "Then, on \[sensitive content hidden\], I received an unexpected invoice for an additional $930. When I contacted the billing department, I was..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) AB Amile B. Administrator > "It helps to give you a better view and analysis of your sales reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) ES Elissa S. Owner > "In addition, I just received an email that the cost of the service will be increasing by $40/month, making it more expensive than most retail..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) ED Erin D. Owner Operator > "We stayed longer than we should have because switching POS systems felt overwhelming. But making the leap was 100% worth it." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) GF Giuliana F. co owner > "After reading other reviews, I’ve found that I’m not alone in this situation—other customers have faced similar issues with misleading promises..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) KT Kyla T. Owner > "We were offered a significant start up discount for the first year, and the terminal was free. Once we set up the system, it has been clear..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) ED Erin D. Owner Operator > "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) AB Amile B. Administrator > "I like the inventory tracking and categorising your products." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) MW Max W. Manager > "A couple times it lagged when switching screens but nothing major." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) MW Max W. Manager > "I liked how fast you can ring things up when it's busy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) ED Erin D. Owner Operator > "Lightspeed made major errors on our tax forms two years in a row." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) AB Amile B. Administrator > "Lightspeed has help me with sales analysis better." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) JW Jeff W. CEO > "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more money and time..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) RA Railan A. Manager > "Our overall experience has been very good - I have much more control over inventory, discounts, more robust reporting, and human error estimated." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) AS Alex S. owner > "basic issues that they have not fixed have ruined my experience with what otherwise could have been a good system. Since I started using LS in..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) Faiyaz T. CEO > "Its user-friendly interface and customizable features make it a standout option, allowing retailers to personalize the system to meet their..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) SJ Sean J. CEO > "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824) Faiyaz T. CEO > "In addition to its robust capabilities, Lightspeed Retail also provides mobile access and website management functionality, providing retailers..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) EL Elisa L. Owner/manager > "Impossible to call them, texted them like everyday all day to resolve problems, I could open for my first service because of them also havent..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4994010) CE Cody E. Store Manager > "Super simple and easy for my consumers transactions." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6591825) MC Matt C. Pres > "Horrible interactions when you're lucky enough to get a human involved - which is typically only on the sales side of the business. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) EK Ekin K. Operations Specialist > "It is capable software system can handle your small retail shop with ease." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___5057285) CV Carolina V. Owner > "Even the barcode label printer will only work with an specific brand that costs almost 3 times than a generic. If you are ok with paying 3 times..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4985659) Nerissa L. Managing Owner/ Store Manager > "We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and inventory." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3879696) ED Erin D. Owner Operator > "We’re talking critical 1099 mistakes that could’ve caused serious issues if we hadn’t caught them ourselves." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) RA Railan A. Manager > "Inventory, POS, Reports, and discount features are all easy to configure and use." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) AB Allen B. Owner > "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for lack of a..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085) DR Daniel R. Jeweler > "Also the ability to use multiple registers at once and complete payments at the same time has been a life saver." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3550919) ED Erin D. Owner Operator > "It felt like we were stranded on issues, big and small." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) RK Ron K. President > "Overall, operating Lightspeed in multiple locations has made processing retail transactions and managing those transactions easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4236667) GF Giuliana F. co owner > "I was shocked, as this had never been disclosed to me during the sales process." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) CD Cameron D. Owner > "Pricing is affordable for small business. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347) KT Kyla T. Owner > "I do not love the monthly fees now that our yearly discounted rate has come to an end." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) JF John F. Owner > "years ago it was the best customer service around." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6139527) HA Henry A. Owner > "Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6122275) MZ Melana Z. server > "very good, easy to use, learn and very quick to take guests orders, course meals, and send to Kitchen." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6161140) FJ Frank J. CEO > "They \[sensitive content hidden\] misrepresented the product claiming we could store our inventory in bin locations which is not true. Upon..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4940279) LB Lynda B. Owner > "Payment processing is good." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6113432) DS David S. Owner > "They just launched new payment method and are forcing me into using it or I will be charged extra transaction fee for staying with my existing..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4922683) MH Miguel H. CEO > "Good luck getting an email to anyone in the payments office or even have anyone in the office on a random Monday because it's a "holiday"?" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3589157) AS Alex S. owner > "The 2nd issue started in dec 23, I am no longer able to refund a customers purchase and put it back into inventory." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) MS Madhusudan S. Software Engineer > "Many features, including simple refunds and returns." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4587257) BH Brandy H. Owner > "I cant get them to prove any damage and they haven't returned the product which I technically own. And now of course my sales rep Simon tells..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4931073) NS Nonde S. Sales and Marketing Manager > "The pros of lightspeed Is that it helps in sorting out our shops inventory very well and simplifies our work and their customer service is on..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2955562) MC Matt C. Pres > "I had an issue with the POS service - it took 3 months just to get a response! " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) CS Cynthia S. Owner > "Accuracy is very important and when I run a report or look at inventory it is correct." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4753466) JK Jeff K. owner > "Lightspeed auto increased our rate 300% do to credit card processing Extortion is how they opporate" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4873271) CA Christine A. Accountant > "You can manage inventory and run reports easily." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750) CD Cameron D. Owner > "Lacking in some reporting function, is available at added costNew fee structure for users not interested in Lightspeed payments" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347) CD Catherine D. Owner > "For a price that a small business can afford, Lightspeed allows us to have an efficient POS and integrated inventory system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3245681) VR Verified Reviewer Director > "Almost everything, from being totally mislead in the sales process, squeezed into their processing, ignored and dismissed on support tickets." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___5074553) BC Brian C. Owner > "Inventory management was easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) CS Carly S. Owner > "The card processing is slow, which is particularly frustrating at Christmas when we have a line to the door." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4866554) KM Kaleigh M. Owner > "I am beyond ecstatic to be able to track my inventory in real time, manage payroll hours with ease, add items and price them almost instantly,..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3172209) Sarah C. Director > "We have actually found the system to be slower than before and with many glitches with stock deduction and control." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) RL Rebecca L. Manager > "As we started to accept e-transfer payments we were able to add and monitor this detail easily within our system." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3227814) BC Brian C. Owner > "A few days and a plethora of calls, emails and online messages later, someone told me the rep gave us the wrong paperwork to fill out." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) GJ Gabriel J. STORE MANAGER > "I am glad we chose them for our business, They are friendly and customer service oriented when I have an issue or problem" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3517089) Sarah C. Director > "I don't know how Lightspeed is able to get away with behaviour that flagrantly ignores anti-competition laws in the UK." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) EC Elizabeth C. General Manager > "Creating items and managing retail is very easy through Lightspeed Retail. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3561523) JP James P. Director > "for the last 2 years we have not been able to reconcile inventory counts due the software timing out. but the icing on the cake was when they..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3793515) SA Sam A. Owner > "Appears simple and easy to use, simple to set up and cost effective." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814) CH Chris H. General manager > "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) JV Janet V. Owner > "It is a very user friendly system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836) CH Chris H. General manager > "Lightspeed has been high maintenance and extremely picky to set up our account and completely useless in making things function on their end." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) Noemí P. Marketing Director > "Lightspeed is one of the best out there in terms of inventory management." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102) JA James A. owner > "Was told a lot of inaccurate information at sales, just to be told at implementation it would not do those things that were promised." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6293788) BB Brian B. Owner > "Cloud based makes taking it on the road to do mobile events a breeze for payment processing and inventory management." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3362812) AC Anna C. CEO > "For example, we were sold on a shopify integration, which is not true." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6210077) WG Willis G. Owner > "Entering inventory was very straight forward and I was able to make sales immediately." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3730982) BH Brandy H. Owner > "I didn't like that it was web based if I didn't have an iPad and I was told that using my computer was just as easy, which I disagree." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4931073) MS Matt S. Accounts assistant > "Very simple to use and great reporting features for things like daily sales by product." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4473495) HG Helena G. CEO > "I didn't want to take the time and effort to switch but after they charged me $650 per location with out notice...I'm OUT!" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5070221) AS Arjun S. Technology officer > "I liked the design of the software and support was very helpful in temporarily solving issues." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3932413) AB Allen B. Owner > "HOURS have been spent trying to work with this company on this issues and the level of customer service is so sub par" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085) [View Reviews](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) AR Anthony R. Web Developer > "The system is straightforward, fast to learn, and reliable for day‑to‑day retail operations." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7064934) Amie O. Point of Sale Inventory Control manager > "We had a transient business and the sales tax programming was a bit cumbersome, having to change them..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6872576) AC Alisa C. Owner > "I have complete control over each transaction and can run any sales or promotions that I want!" [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6599340) AS Amy S. Owner > "I operated in good faith, with no chargebacks or history of fraud, and now my ability to serve customers..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___7042305) CM Caitlyn M. Buyer > "My overall experience was okay, there’s are more pros than cons, but the cons hold more value than the pros." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7068343) DK Demi K. Owner > "Sometimes based on your internet, it can be a pain to work with." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6128789) SG Steve G. Owner > "It makes it very easy to use for a fast paced retail environment and it has lots of options to help add..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6588991) RF Rose F. owner > "We constantly count and fix the inventory numbers in the system and within days they're wrong again." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___3872944) Kurt Z. Owner > "Square is very easy to set up and very user friendly when in use." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7075107) MA Melanie A. Business Owner > "I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217) MP Michal P. Software Engineer > "There is a lot of documentation that can be accessed." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6805046) CV Crayle V. Freelancer > "It just kept sending bursts of 3-5 messages with links to broken pages on their website based on key words..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045) MH Mitchell H. Senior Consultant > "It is easy to use, easy to create an account, and simple to add inventory with pictures and descriptions!" [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6602752) VR Verified Reviewer Marketing Manager > "I did not enjoy order issues and payment issues on the square software." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4409451) AS Amy S. Owner > "At first it was easy. " [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___7042305) RC Renee C. HR Rep > "Connectivity issues with WIFI occasionally" [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4586055) AL Angela L. Owner > "It builds instant credibilty with the consumer." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___5038290) NH Nathan H. Owner/chiropractor > "Occasionally have difficulty getting software to connect with internet to process cards and the..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2958609) LNR Laly Noya R. CEO > "Also, my customers are able to purchase without any hassle." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6048238) EU Ela U. Owner > "the app works only on ios and not available on android" [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3582604) GD Grace D. Advocate > "I am not a huge business but it's great to have access to a more robust feature set which I think is what..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4233418) CB Carrie B. NutriStore Supervisor > "I called square to ask about being locked out of my account and the customer service rep (\[SENSITIVE..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4225431) HH Heather H. Order Management III > "This seems like the best program for small businesses." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___5023492) AR Angel R. Nail Tech > "It is a bit expensive for the limited features you get." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168) RC Renee C. HR Rep > "Overall, Square has simplified our POS system and with its easy to use reporting, we are able to manage our..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4586055) KI Kate I. Chiropractor > "Nothing - this was quick - sometimes connection was challenging if internet was poor." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4097409) VR Verified Reviewer CEO > "I ma using this and managing it for my customers and I feel like this is the best merchant provider..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3528460) AR Angel R. Nail Tech > "The app crashes a lot as well." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168) ST Savannah T. CFO > "We're able to set it up on the go and really able to make our customers feel comfortable giving us their..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2985110) MT Michael T. ownner , acupuncturist > "I do find that sometimes the payouts can be confusing" [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3554897) MM Michael M. Owner > "Processing payments and a payout at the end of the day makes retail a breeze." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4720076) MA Melanie A. Business Owner > "A client purchased multiple packages totally thousands of dollars from my company, received the services,..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217) KI Kate I. Chiropractor > "Square for retail is a great option for small business looking for a POS system to implement quickly." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4097409) RF Rose F. owner > "My inventory numbers are always wrong." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___3872944) LB Laura B. First Impressions Director > "We have rotated stock, added new and taken out old, and updating the system has been very clear and easy." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3731257) LM Larry M. owner/Inspector > "I really don't have any thing bad to say about the software or platform except maybe I do wonder about if I..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2898284) CR Connor R. IT Support > "this product is a small business dream and makes transactions seamless" [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4285077) TW Travis W. Operations Manager > "The void system being only for restaurant usage is a bit frustrating. " [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2962174) RH REBECCA H. WARRANTY CLERK > "EASY AND USER FRIENDLY, SIMPLE TO DO NIGHTLY ACCOUNTING" [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6144122) KH Kelsey H. lot manager > "Really really challenging to use on a ipad for scheduling and adjusting people's time cards." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3322087) LK Lynn K. Pastor > "Cost and set up were both affordable and easy, plus transactions were never an issue on any device or..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4146912) DB Daniel B. VP > "I wish we had never contacted this bad company. If you choose them be AWARE at your own risk they might..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#GetApp___3021593) GD Gemma D. Admin > "The small size and ease of use of the square reader makes processing our transactions as easy as possible!" [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3776217) MA Melanie A. Business Owner > "Square permits fraudulent chargebacks against your company." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217) ES Eric S. IT Manager > "It worked well for conferences and venues." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3607636) MA Melanie A. Business Owner > "Square permits fraudulent chargebacks against your company." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217) John A. Owner > "Aesthetically its great but only because I spend well over 20 hours editing to make up for the lack of user..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3095499) CV Crayle V. Freelancer > "You can't manage your account from your phone." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045) RK Rachel K. Accounting > "Have used the product in public settings with zero issues." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4283321) DB Daniel B. VP > "Square has terrible customer service and poor crisis management." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#GetApp___3021593) CK Colleen K. Rep Trainer > "I like the ability to let the customers use the Tap feature on their credit or debit cards." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3006387) CV Crayle V. Freelancer > "Many pages of their site were broken when I did my set up." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045) CC Chris C. Owner > "It can be a workhorse and simple and cheap solution for festivals, flea markets, pop up restaurants or..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856540) ER Edgar R. Endpoint Technician > "Coincidentally, the party I was conducting business with was a tax-exempt business and I had no idea how to..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3298077) SD Sherri D. General Manager > "It was a huge improvement as far as ease of use and the time it takes to finish a purchase." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3851826) AR April R. Owner > "The fees are so high." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3642072) KK Kasey K. Owner and Operator > "The ability to use this product anywhere at anytime makes it my number one choice for quick business..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3330301) NB Nikolus B. Electrician > "I do not like the time it takes customer service to get back to me on issues." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2941812) VR Verified Reviewer Purchasing Coordinator > "This allows me the option of taking credit cards instead of relying on people having cash." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3406900) TD Tara D. Merchandiser > "the high percentage to do a transaction is only thing I don't like" [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3472982) LK Lynn K. Pastor > "The processing fees were very reasonable for our use. " [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4146912) DE Daniel E. Senior Pastor > "However, for the scanner to work, the terminal must be plugged into an outlet, which robs it of its..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2825375) JT Jared T. Supervisor > "The user interface of square is very easy to use and can be learned by young employees with little to no..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4164636) VR Verified Reviewer Business owner > "Occasionally run into customers who aren't comfortable with using it." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2953744) KJ Kahlil J. Co-Owner > "It helps raise the sales of your business while finding unique ways to reduce costs." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2879526) CV Crayle V. Freelancer > "No, I don't want to leave setup, I just need this box out of the way." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045) LB Laura B. First Impressions Director > "The software is easy to manage on the back end and front end." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3731257) MA Michael A. Owner > "Back office reporting is not as intuitive as I would expect from how easy it is to use." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3008156) EU Ela U. Owner > "it is easy to use on the go, does not requite complicated hardware" [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3582604) CV Crayle V. Freelancer > "Their customer service leaves much to be desired." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045) JM Jay M. Sales and hires > "build quality is important it’s been dropped a few times and still works fine, also charge life is awesome,..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3295559) MC Michael C. Attorney > "The optional add on devices (such as the terminals) seem pricey to me, which has kept me from ordering..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2346484) JM Jude M. Owner > "I can also offer discounts, rewards and gift cards from the App." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3490529) CV Crayle V. Freelancer > "I don't trust the company enough to handle my money." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045) VR Verified Reviewer Purchasing Coordinator > "It is small, easy to use but still allows me to invoice and create reports but still be portable to take..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3406900) KH Kelsey H. lot manager > "Was very slow and would regularly crash." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3322087) AR Angel R. Nail Tech > "It's easy to set up a sale and get paid quickly." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168) John A. Owner > "This took way too many hours to set up. " [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3095499) RK Rachel K. Accounting > "Simple product, everyone knows how to use it when buying a product." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4283321) VR Verified Reviewer line cook > "cant find any negative option. but then again i dont know how expensive it is and if it helps match to your..." [See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2673719) [View Reviews](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) ## User interface [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) 4.03 (975) [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) 4.67 (492) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting Integration 150 Important Activity Dashboard 120 Important Lightspeed Retail Top features 39/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Commission Management - Credit Card Processing - CRM - Customer Accounts - Customer Database - Customer History - Customizable Reports - Discount Management - eCommerce Management - Electronic Payments - Electronic Signature - Employee Management - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Invoice Management - Layaway Management - Loyalty Program - Multi-Location - Offline Access - Ordering Automation - Order Management - Payment Processing - Point of Sale (POS) - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting & Statistics - Restaurant POS - Retail Inventory Management - Retail POS - Returns Management - Sales Order Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Stock Management [See all features](https://www.capterra.com/p/120491/Lightspeed-Retail/#features) Square for Retail 38/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Commission Management - Credit Card Processing - CRM - Customer Accounts - Customer Database - Customer History - Customizable Reports - Discount Management - eCommerce Management - Electronic Payments - Electronic Signature - Employee Management - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Invoice Management - Layaway Management - Loyalty Program - Multi-Location - Offline Access - Ordering Automation - Order Management - Payment Processing - Point of Sale (POS) - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting & Statistics - Restaurant POS - Retail Inventory Management - Retail POS - Returns Management - Sales Order Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Stock Management [See all features](https://www.capterra.com/p/170272/Square-for-Retail/#features) ### Recognition Lightspeed Retail is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to Square for Retail ### Deployment & support Lightspeed Retail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Square for Retail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lightspeed Retail - By Lightspeed - Located in Canada - Founded in 2012 Square for Retail - By Square - Located in United States - Founded in 2009 ## Popular Comparisons [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $109/month Price $349one time 3.9 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/120491-152638/Lightspeed-Retail-vs-Epos-Now) [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,029)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $0/month Price $0/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/170272-275802/Square-for-Retail-vs-Square-Point-of-Sale) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) $109/month Price $29/month 3.9 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-120491/Shopify-vs-Lightspeed-Retail) [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $0/month Price $349one time 4.5 Features 3.8 4.7 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-170272/Epos-Now-vs-Square-for-Retail) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,395)](https://www.capterra.com/p/207944/PayPal/reviews/) $109/month Price $0.29 3.9 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-207944/Lightspeed-Retail-vs-PayPal) [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) vs [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/) $0/month Price $0.01 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/170272-171165/Square-for-Retail-vs-PayPal-Here-app) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) $109/month Price $495one time 3.9 Features 4.6 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/76636-120491/RetailEdge-vs-Lightspeed-Retail) [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) vs [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) $0/month Price $176/month 4.5 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/170272-180087/Square-for-Retail-vs-Boulevard) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (240)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) $109/month Price $5/month 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-205337/Lightspeed-Retail-vs-Shopify-POS) [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/) $0/month Price Contact vendor for pricing 4.5 Features 3.8 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/170272-226864/Square-for-Retail-vs-Clover) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/) $109/month Price $0.01 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-171165/Lightspeed-Retail-vs-PayPal-Here-app) [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) vs [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (240)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) $0/month Price $5/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/170272-205337/Square-for-Retail-vs-Shopify-POS)