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Lightspeed Retail vs PayPal Zettle: Which is a better fit?

Updated on January 21st, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 3,769 reviews from Point of Sale users.
% Fit
Feature ratings
Payment Processing
2.8
Electronic Payments
3.1
Sales Reports
3.3
Order Management
3.6
Inventory Management
3.2
% Fit
High performer
Feature ratings
Payment Processing
4.6
Electronic Payments
4.6
Sales Reports
4.5
Order Management
4.4
Inventory Management
4.3
User satisfaction
4.0
User reviews980
Ease of use
4.1
Functionality
4.0
Value for money
3.9
Customer support
4.0
4.6
User reviews2,279
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-240d2289-21a1-4ce3-6122-08db0642c89d
Steve J
Owner
5.0

Steve J.: Hi, I'm Steve. I'm a business owner, and I give Lightspeed Retail five out of five stars. For more reviews, click below. Before our Lightspeed Retail, we had EMSI, which didn't work for us, because we were looking for a cloud-based solution, something that was a little bit more flexible that we could take offsite and use easier. Lightspeed fills that need very well. For us, Lightspeed offers the flexibility of working offsite or onsite. It offers 24-hour tech support, and it's constantly adding new features and responding to suggestions from its customer base. The onboarding process for Lightspeed was easy, straight ahead. As long as you're familiar with exporting documents through an Excel sheet, you can upload them right there and into your new system. If you're considering Lightspeed Retail, make sure that all your data is organized and effective. That way you can make an easier transition into the new system.

How Capterra sources reviews
View all video reviews
video-32afb331-f514-440d-8c2c-08d8cee928ad
Tiffani Z
Director of Operations
5.0

Tiffani Z: Hi, my name is Tiffani. I'm the director of operations for a professional development company, and I give PayPal Here a five out of five rating. We use PayPal Here for all of our in-person events to receive payment from our customers for the things that they purchased from us. What I really like about PayPal Here is that it's super simple to use, both as a user and as a customer. There's actually not a lot of steps. It's a very, very simple application and program. So there's not a lot of room for error, which is really nice. One thing I think could be improved with PayPal Here is that the application is so simple you don't get a lot of information from it. So if there were more of a transaction history or perhaps some more user information that you could pull off the app, that would be helpful. I think they keep it simple so that the actual account user information is secure so that other people within the company can use it without seeing financials, but I think there's a few things that they could probably add.

How Capterra sources reviews
View all video reviews
User interface
120491 video thumbnail}
1 Video
171165 video thumbnail}
1 Video
120491
5 screenshots
171165
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Accounting Integration
388
Important

Lightspeed Retail

Top Features
41/50
  • Alerts/Notifications
  • Commission Management
  • Electronic Signature
  • Invoice Management
  • Offline Access
  • Real-Time Updates
  • Receipt Management
  • Restaurant POS
  • Sales Trend Analysis
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • API
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Credit Card Processing
  • CRM
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports
  • Discount Management
  • eCommerce Management
  • Electronic Payments
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Layaway Management
  • Loyalty Program
  • Multi-Location
  • Ordering Automation
  • Order Management
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Reporting
  • Reporting & Statistics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Stock Management
  • Third-Party Integrations
  • Transaction History
See All features
Hide Point of Sale Software Features -

PayPal Zettle

26/50
Show Point of Sale Software Features +
Lightspeed Retail
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PayPal Zettle
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Lightspeed Retail
  • By Lightspeed
  • Located in Canada
  • Founded in 2012
PayPal Zettle
  • By PayPal
  • Located in United States
  • Founded in 1998
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