# Compare Lightspeed Retail vs Tailor Brands 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Lightspeed Retail and Tailor Brands based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/120491-173925/Lightspeed-Retail-vs-Tailor-Brands --- # Lightspeed Retail vs Tailor Brands Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Lightspeed RetailTailor Brands2/4 selected [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) [Tailor Brands](https://www.capterra.com/p/173925/Tailor-Brands/)[4.2 (298)](https://www.capterra.com/p/173925/Tailor-Brands/reviews/) [## Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Starting Price $109.00/month Value-for-Money 3.8 Functionality 3.9 Ease of Use 4.1 Customer Service 3.9 Reviews Sentiment Based on [975 reviews](#user-reviews) Positive 744 Neutral 57 Negative 174 [## Tailor Brands](https://www.capterra.com/p/173925/Tailor-Brands/)[4.2 (298)](https://www.capterra.com/p/173925/Tailor-Brands/reviews/) Starting Price $3.99/month Value-for-Money 3.8 Functionality 4 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [298 reviews](#user-reviews) Positive 238 Neutral 10 Negative 50 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 65%Fit High performer Feature ratings For Retail 2.4 Payment Processing 2.7 Inventory Management 3.2 Sales Reports 3.3 eCommerce Management 3.0 \--%Fit Missing features Feature ratings For Retail NA Payment Processing NA Inventory Management NA Sales Reports NA eCommerce Management NA User satisfaction User satisfaction 4.0 User reviews[975](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 3.8 Customer support 3.9 User satisfaction 4.2 User reviews[298](https://www.capterra.com/p/173925/Tailor-Brands/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 3.8 Customer support 4.0 Price starts from Price starts from $109Flat Rate, Per Month - Free version - Free trial Price starts from $3.99Per Feature, Per Month - Free version - Free trial Best for Best for Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience Best for Aspiring entrepreneurs who want to start a business successfully. We’re here to simplify business creation and break down barriers to financial freedom. ## User reviews Pros & cons ED Erin D. Owner Operator > "Our new system is easier for staff, more transparent on the backend, and supported by a team that actually communicates and follows through. If..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) ES Elissa S. Owner > "It is embarrassing to have to punch customers' cc numbers in manually because you cannot obtain a functioning credit card machine." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) CT Carleton T. Admin > "The main reason I signed up for Lightspeed Retail was so that I could keep my e-commerce website's stock properly synced up with my in-store..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6612572) JW Jeff W. CEO > "The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where lightspeed..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) TA Taryn A. Business Operations Supervisor > "I like how all your reports are in one place and you can easily find the information you need by filtering the reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6437877) ES Elissa S. Owner > "In addition, I just received an email that the cost of the service will be increasing by $40/month, making it more expensive than most retail..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) AB Amile B. Administrator > "It helps to give you a better view and analysis of your sales reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) GF Giuliana F. co owner > "Then, on \[sensitive content hidden\], I received an unexpected invoice for an additional $930. When I contacted the billing department, I was..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) ED Erin D. Owner Operator > "We stayed longer than we should have because switching POS systems felt overwhelming. But making the leap was 100% worth it." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) GF Giuliana F. co owner > "After reading other reviews, I’ve found that I’m not alone in this situation—other customers have faced similar issues with misleading promises..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) KT Kyla T. Owner > "We were offered a significant start up discount for the first year, and the terminal was free. Once we set up the system, it has been clear..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) ED Erin D. Owner Operator > "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) AB Amile B. Administrator > "I like the inventory tracking and categorising your products." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) MW Max W. Manager > "A couple times it lagged when switching screens but nothing major." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) MW Max W. Manager > "I liked how fast you can ring things up when it's busy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) ED Erin D. Owner Operator > "Lightspeed made major errors on our tax forms two years in a row." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) AB Amile B. Administrator > "Lightspeed has help me with sales analysis better." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) JW Jeff W. CEO > "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more money and time..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) RA Railan A. Manager > "Our overall experience has been very good - I have much more control over inventory, discounts, more robust reporting, and human error estimated." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) AS Alex S. owner > "basic issues that they have not fixed have ruined my experience with what otherwise could have been a good system. Since I started using LS in..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) Faiyaz T. CEO > "Its user-friendly interface and customizable features make it a standout option, allowing retailers to personalize the system to meet their..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) SJ Sean J. CEO > "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824) Faiyaz T. CEO > "In addition to its robust capabilities, Lightspeed Retail also provides mobile access and website management functionality, providing retailers..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) EL Elisa L. Owner/manager > "Impossible to call them, texted them like everyday all day to resolve problems, I could open for my first service because of them also havent..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4994010) CE Cody E. Store Manager > "Super simple and easy for my consumers transactions." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6591825) MC Matt C. Pres > "Horrible interactions when you're lucky enough to get a human involved - which is typically only on the sales side of the business. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) EK Ekin K. Operations Specialist > "It is capable software system can handle your small retail shop with ease." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___5057285) CV Carolina V. Owner > "Even the barcode label printer will only work with an specific brand that costs almost 3 times than a generic. If you are ok with paying 3 times..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4985659) CS Cynthia S. Owner > "Accuracy is very important and when I run a report or look at inventory it is correct." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4753466) ED Erin D. Owner Operator > "We’re talking critical 1099 mistakes that could’ve caused serious issues if we hadn’t caught them ourselves." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) Nerissa L. Managing Owner/ Store Manager > "We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and inventory." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3879696) JA James A. owner > "Was told a lot of inaccurate information at sales, just to be told at implementation it would not do those things that were promised." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6293788) SA Sam A. Owner > "Appears simple and easy to use, simple to set up and cost effective." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814) AB Allen B. Owner > "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for lack of a..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085) RA Railan A. Manager > "Inventory, POS, Reports, and discount features are all easy to configure and use." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) ED Erin D. Owner Operator > "It felt like we were stranded on issues, big and small." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) DR Daniel R. Jeweler > "Also the ability to use multiple registers at once and complete payments at the same time has been a life saver." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3550919) GF Giuliana F. co owner > "I was shocked, as this had never been disclosed to me during the sales process." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) RK Ron K. President > "Overall, operating Lightspeed in multiple locations has made processing retail transactions and managing those transactions easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4236667) KT Kyla T. Owner > "I do not love the monthly fees now that our yearly discounted rate has come to an end." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) CD Cameron D. Owner > "Pricing is affordable for small business. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347) SA Sam A. Owner > "Very poor and now we are faced with a difficult situation to migrate away from them before the cost rack up." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814) JF John F. Owner > "years ago it was the best customer service around." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6139527) HA Henry A. Owner > "Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6122275) MZ Melana Z. server > "very good, easy to use, learn and very quick to take guests orders, course meals, and send to Kitchen." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6161140) FJ Frank J. CEO > "They \[sensitive content hidden\] misrepresented the product claiming we could store our inventory in bin locations which is not true. Upon..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4940279) CT Chad T. owner > "Helped with better tracking of margin and inventory. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3504098) DS David S. Owner > "They just launched new payment method and are forcing me into using it or I will be charged extra transaction fee for staying with my existing..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4922683) LB Lynda B. Owner > "Payment processing is good." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6113432) CY Craig Y. Operations Manager > "DO NOT BUY Lightspeed unless your business has only plain vanilla types of customer interactions because you will not be able to reach anyone at..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4785339) MH Miguel H. CEO > "Good luck getting an email to anyone in the payments office or even have anyone in the office on a random Monday because it's a "holiday"?" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3589157) AS Alex S. owner > "The 2nd issue started in dec 23, I am no longer able to refund a customers purchase and put it back into inventory." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) MS Madhusudan S. Software Engineer > "Many features, including simple refunds and returns." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4587257) BH Brandy H. Owner > "I cant get them to prove any damage and they haven't returned the product which I technically own. And now of course my sales rep Simon tells..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4931073) CT Chad T. owner > "Easy to access information from sales to margins to reports that really help us optimize our business" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3504098) MC Matt C. Pres > "I had an issue with the POS service - it took 3 months just to get a response! " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) NS Nonde S. Sales and Marketing Manager > "The pros of lightspeed Is that it helps in sorting out our shops inventory very well and simplifies our work and their customer service is on..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2955562) JK Jeff K. owner > "Lightspeed auto increased our rate 300% do to credit card processing Extortion is how they opporate" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4873271) CT Chad T. owner > "We have really done a better job of inventory tracking and inventory management. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3504098) CD Cameron D. Owner > "Lacking in some reporting function, is available at added costNew fee structure for users not interested in Lightspeed payments" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4828347) CA Christine A. Accountant > "You can manage inventory and run reports easily." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750) VR Verified Reviewer Director > "Almost everything, from being totally mislead in the sales process, squeezed into their processing, ignored and dismissed on support tickets." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___5074553) CD Catherine D. Owner > "For a price that a small business can afford, Lightspeed allows us to have an efficient POS and integrated inventory system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3245681) CS Carly S. Owner > "The card processing is slow, which is particularly frustrating at Christmas when we have a line to the door." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4866554) BC Brian C. Owner > "Inventory management was easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) Sarah C. Director > "We have actually found the system to be slower than before and with many glitches with stock deduction and control." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) KM Kaleigh M. Owner > "I am beyond ecstatic to be able to track my inventory in real time, manage payroll hours with ease, add items and price them almost instantly,..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3172209) SH Susan H. Owner > "The data transition has been an absolute nightmare rendering my point of sale system unable to produce accurate reports or even give a correct..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3512896) RL Rebecca L. Manager > "As we started to accept e-transfer payments we were able to add and monitor this detail easily within our system." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3227814) BC Brian C. Owner > "A few days and a plethora of calls, emails and online messages later, someone told me the rep gave us the wrong paperwork to fill out." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) GJ Gabriel J. STORE MANAGER > "I am glad we chose them for our business, They are friendly and customer service oriented when I have an issue or problem" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3517089) Sarah C. Director > "I don't know how Lightspeed is able to get away with behaviour that flagrantly ignores anti-competition laws in the UK." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) EC Elizabeth C. General Manager > "Creating items and managing retail is very easy through Lightspeed Retail. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3561523) JP James P. Director > "for the last 2 years we have not been able to reconcile inventory counts due the software timing out. but the icing on the cake was when they..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3793515) JV Janet V. Owner > "It is a very user friendly system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836) CH Chris H. General manager > "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) Noemí P. Marketing Director > "Lightspeed is one of the best out there in terms of inventory management." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102) CH Chris H. General manager > "Lightspeed has been high maintenance and extremely picky to set up our account and completely useless in making things function on their end." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) SH Susan H. Owner > "The integration of their POS and e-commerce is awesome." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___3512896) AC Anna C. CEO > "For example, we were sold on a shopify integration, which is not true." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6210077) [View Reviews](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) LT Lyle T. Owner > "Flashy designs and all in one interface make this seem like a good investment, visually appealing styles available" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___7017106) LT Lyle T. Owner > "My account hadnt been used in 2 years at that point, meaning this was the second time they knowingly charged an inactive..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___7017106) TF Thiago F. atendimento ao cliente > "The software provides many models, colors and fonts thus having gigantic possibilities for your brand logo and if you do not..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4775302) JT John T. Creative Director > "Just another payment 3 times the original payment with "maybe" a promise to get my LOGO, but with this company, it's probably..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6414248) KH Kelsey H. Editor > "I built a website, virtual business card, logo, and advertisement materials all within one platform. " [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4802673) KC Keith C. Owner > "First, the pricing is purposely misleading. When you are initially filling out the application it looks like the pricing for..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4949975) Daria J. Marketing Associate > "They not only made promises but also delivered on them, leaving me satisfied and likely to return for future purchases." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6460833) JT John T. Creative Director > "When I sent numerous emails as to what my first payment went to, they simply said, we're sorry you didn't understand?" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6414248) SG Sophia G. Owner > "I love that Tailor Brands supported me at every step of the processWith detailed reasonings & guides, someone like me who is..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4792186) KC Keith C. Owner > "They would call my cell phone 3-4 times in a row when I didn't answer or ignored the call, and text me at the same time, but..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4949975) Daria J. Marketing Associate > "Starting my company with Tailor Brands showed me what good service should be about." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6460833) JT John T. Creative Director > "They will steal your money, and not give you what you ordered, and if you ask . . . ." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6414248) SK Shauna K. Owner > "There were a lot of options and customer service helped to explain each option so I could make an informed decision as I..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4794562) MM Marina M. LLC Owner > "They just see "I would like to dissolve my business" and just try to charge you immediately." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6540565) Daria J. Marketing Associate > "The customer support was outstanding—responsive and helpful, showing a genuine commitment to satisfaction." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6460833) AC Armando C. COO > "You will end up not understanding what to do and spending a lot of money due to the lack of support." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6421477) KB Kristen B. Owner > "They are also helping me with my annual tax reports for my state which has been really helpful. " [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4745067) OS Oneg S. Health and Wellbeing Workshops > "They charge you money without your knowledge and even if you contact them on the same day because you came up with it in real..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6227311) AB Allisa B. Owner CEO > "I liked creating my logo, but go to your state to for your llc because it's way cheaper and easier than what they do" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6055269) JH Jendt H. Film > "The wait time was longer than expected and when responding to my updates, it went through the system as opposed to straight to..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4734975) JE Jorge E. CEO > "We have had a very significant experience, our first website, our first international account, our logo and our first designs..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4744338) AR Alejandro R. ceo > "none is just a joke, they take your money and forget about you, they keep going around and around" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6299485) PB Paul B. Esthetician > "We are in the beginning stages, but have had excellent quality service and transparent service-cost breakdowns." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4771672) EA Erick A. Owner > "Website creator, sometimes it glitches and doesn’t give me many ways to create my website." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4751549) DK Dan K. Whiskey Educator > "I was able to focus more on my business and less on the LLC set up and registration." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4793718) AC Armando C. COO > "Tailor Brands is a scam with a good image." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6421477) FR Frances R. Founder > "From graphic design to applying for an LLC, the process has been really streamlined. " [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4758969) DP Desiree P. Owner > "The products advertised as included are not included in the plans and this is what is making me start looking elsewhere for..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4754080) Daria J. Marketing Associate > "Overall, I felt I received great value for the price, it actually delivered more than I expected." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6460833) AD Alysa D. HR Consultant > "They made a huge mistake just to get their sale and set my business up wrong and now I have to pay additional to fix and..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6162656) DC Devron C. Photographer > "I love how everything is set up to be used at your fingertips from you phone view to your computer." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4753420) KR Ken R. Freelancer > "They didn't notify me, i didn't have an active account, and when logging in (no paid account)" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4963806) SG Sophia G. Owner > "Furthermore, the email updates from a real person made me feel seen & important to Tailor Brands" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4792186) JF Jennifer F. Owner > "They charge so much for each service and that’s why I guess expensive not everyone can afford $300 for every service or more" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4813062) SF Sean F. CEO > "it felt easy at the time, I later realized that I could have done it all myself and been totally fine." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6288362) FR Frances R. Founder > "It can get a bit confusing on what the basic legal requirement is to launch a business versus what is a "nice to have."" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4758969) TG Tikisha G. CEO > "The simplest way to go about setting up your LLC and logo and website." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4721821) PH Paula H. CEO > "They take money out of your account that they are not supposed to then tell you that their guidelines state....blah, blah,..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6160737) RP REBECA P. FOUNDER > "easy to use and that's about it really," [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6474128) WT Winnie T. Founder & CEO > "No support with my State unemployment identification number and other state requirements" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4782907) KC Kelly C. Owner/balloon designer > "I was able to just complete the requested information and like that I had my LLC." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4764686) TA Tish A. CEO > "they never really help me with my site, after paying them to set it up for me I had to pay some one else to put the content..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#GetApp___4869082) JN Jahmeta N. Owner > "I like that you can create your website and that you can also get help." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4707654) OS Oneg S. Health and Wellbeing Workshops > "Charge a fee without authorization and then refuse to make a refund, then don't answer and don't come back." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6227311) SF Sandie F. CEO > "A few questions and emails later, and have a beautiful online store." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4715792) Kapil K. Senior Analyst > "I have run into numerous issues and rather than having a customer support line that reaches out and guides you through the..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4500352) JT Jamel T. President > "Also we made our new logo through them so it just brought everything together!" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4744801) AF Anthony F. Owner > "Price was affordable but other added packages like businesss documents were not affordable for me." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4806111) DG Dawn G. Owner > "Doing everything online and then having someone do all the paperwork is great" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4749204) QJ Quinton J. Sync Licensing & Music Production/Composing > "The only Con I could think of would be during the trademark process there was an error that was with the initial form." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4744834) NF Nichole F. Owner/operator > "Absolutely love digital business card and choice to build your own website." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4747201) RP Robert P. Owner > "That you can't make changes for the website on mobile." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4732284) VR Verified Reviewer Business Owner and Creator > "The ease of managing the website and my online store are SO VALUABLE." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4794491) NK Naptalie K. Owner > "Scammy AFI just wanted a refund for something i don't want or need and they said they "couldnt stop a payment that's been..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4760489) GP Guy P. Draftsman/Owner > "They helped me get a logo that I am please with set up." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4716238) LA Lillian A. Artist > "too many add ons.. didnt realize i need more documents till after i paid." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4783621) SF Sandie F. CEO > "I loved it so much that I decided to read some reviews. Despite some negative feedback, I decided to invest a few bucks for a..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4715792) MD Mike D. Photographer > "Their entire business model is geared towards selling upgrades that are generally not needed." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4919715) TB Trena B. Certified Reiki Practitioner > "Ease creating and using digital business card and website" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4705794) MW Michael W. Finance Manager > "Within minutes of submitting the order I emailed and the responsive was not satisfactory" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4715955) JP Jessica P. Owner/ Dog Trainer > "Also, loved that I got a phone call within minutes of signing up wondering if I had any questions." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4794255) DW Dwayne W. Lawn care specialist > "Still getting duplicate of emails saying start Ron application and I already have it" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4756043) KA Kathryn A. Ceo > "Their logo service was pretty easy to use, and their online business card is really cool!" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4745152) JT John T. Creative Director > "Sorry, you were swindled." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6414248) SF Sandie F. CEO > "One of the options I was interested in was having a website built." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4715792) VR Verified Reviewer Owner > "This is a scam." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#GetApp___6631583) BL Brittany L. Bookkeeping > "I love how it’s a one stop shop for getting a business up and running." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4744666) LS Lisa S. RN > "It is stressful to do all these things and sometimes I waited a couple of days for a representative to get back to me." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4728483) KC Keith C. Owner > "The initial application process and guide was very intuitive and helpful." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4949975) Holly L. Operating Manger > "I didn't receive my money back because I had clicked on the tab but never went any further than that. " [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#GetApp___6133699) JF Jeanna F. CEO > "Even with the unexpected charges to get everything you need, you still get so much!" [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4718310) KC Keith C. Owner > "I would not recommend that anyone use their services for starting an LLC, and I wish that I could speak to someone there who..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4949975) SF Sabrina F. owner > "They was easy to deal with while going through the process of answering the questions paying the fees and then just getting..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4761381) TT Tiffany T. Owner > "Accidentally ended up with two accounts, and they silently charged me almost $200 annually for three years." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4975329) AM Angel M. Home renovation > "I like how easy it was to use tailorbrands website to develop my own business. " [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4758740) AD Alysa D. HR Consultant > "Two days later I was told they don’t do SCorp and they would no refund my money and there was nothing they would do. " [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6162656) KG Kimberly G. Owner > "It was easy for me to do create my LLC without hassle." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4783355) AB Allisa B. Owner CEO > "I've contacted support for months about technical issues with my store and they have NOT RESOLVED ANYTHING, but they sure..." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6055269) AS Angela S. Owner > "Setting up my website was very easy and the customer service is great." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___4799756) JM Jessica M. Podcast > "They have ridiculous fees and they do not provide refunds." [See full review](https://www.capterra.com/p/173925/Tailor-Brands/#Capterra___6053318) [View Reviews](https://www.capterra.com/p/173925/Tailor-Brands/reviews/) ## User interface [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) 4.03 (975) [Tailor Brands](https://www.capterra.com/p/173925/Tailor-Brands/) 4.16 (298) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Lightspeed Retail Top features 42/50 - Accounting Integration - Activity Dashboard - AI Copilot - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Commission Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Replenishment - Inventory Tracking - Loyalty Program - Multi-Currency - Multi-Location - Order Management - Payment Processing - Point of Sale (POS) - Price/Margin Management - Pricing Management - Product Catalog - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting & Statistics - Retail Inventory Management - Retail Management - Returns Management - Returns Tracking - Sales Reports - Sales Tax Management - Sales Trend Analysis [See all features](https://www.capterra.com/p/120491/Lightspeed-Retail/#features) Tailor Brands 0/50 - Accounting Integration - Activity Dashboard - AI Copilot - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Commission Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Replenishment - Inventory Tracking - Loyalty Program - Multi-Currency - Multi-Location - Order Management - Payment Processing - Point of Sale (POS) - Price/Margin Management - Pricing Management - Product Catalog - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting & Statistics - Retail Inventory Management - Retail Management - Returns Management - Returns Tracking - Sales Reports - Sales Tax Management - Sales Trend Analysis [See all features](https://www.capterra.com/p/173925/Tailor-Brands/#features) ### Recognition No recognitions have been awarded to Lightspeed Retail No recognitions have been awarded to Tailor Brands ### Deployment & support Lightspeed Retail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Tailor Brands Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lightspeed Retail - By Lightspeed - Located in Canada - Founded in 2012 Tailor Brands - By Tailor Brands - Located in United States - Founded in 2014 ## Popular Comparisons [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $109/month Price $349one time 3.9 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/120491-152638/Lightspeed-Retail-vs-Epos-Now) [Tailor Brands](https://www.capterra.com/p/173925/Tailor-Brands/)[4.16 (298)](https://www.capterra.com/p/173925/Tailor-Brands/reviews/) vs [Blinq](https://www.capterra.com/p/236861/Blinq/)[4.86 (701)](https://www.capterra.com/p/236861/Blinq/reviews/) $3.99/month Price $0/month 4.0 Features 4.7 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/173925-236861/Tailor-Brands-vs-Blinq) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,657)](https://www.capterra.com/p/83891/Shopify/reviews/) $109/month Price $29/month 3.9 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-120491/Shopify-vs-Lightspeed-Retail) [Tailor Brands](https://www.capterra.com/p/173925/Tailor-Brands/)[4.16 (298)](https://www.capterra.com/p/173925/Tailor-Brands/reviews/) vs [Canva](https://www.capterra.com/p/168956/Canva/)[4.73 (13,235)](https://www.capterra.com/p/168956/Canva/reviews/) $3.99/month Price $15/month 4.0 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/168956-173925/Canva-vs-Tailor-Brands) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/) $109/month Price $0.29 3.9 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-207944/Lightspeed-Retail-vs-PayPal) [Tailor Brands](https://www.capterra.com/p/173925/Tailor-Brands/)[4.16 (298)](https://www.capterra.com/p/173925/Tailor-Brands/reviews/) vs [Adobe Express](https://www.capterra.com/p/174232/adobe-express/)[4.58 (1,228)](https://www.capterra.com/p/174232/adobe-express/reviews/) $3.99/month Price Contact vendor for pricing 4.0 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/173925-174232/Tailor-Brands-vs-adobe-express) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.76 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) $109/month Price $495one time 3.9 Features 4.6 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/76636-120491/RetailEdge-vs-Lightspeed-Retail) [Tailor Brands](https://www.capterra.com/p/173925/Tailor-Brands/)[4.16 (298)](https://www.capterra.com/p/173925/Tailor-Brands/reviews/) vs [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/) $3.99/month Price $14.99/month 4.0 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/155621-173925/ShipStation-vs-Tailor-Brands) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (239)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) $109/month Price $5/month 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-205337/Lightspeed-Retail-vs-Shopify-POS) [Tailor Brands](https://www.capterra.com/p/173925/Tailor-Brands/)[4.16 (298)](https://www.capterra.com/p/173925/Tailor-Brands/reviews/) vs [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) $3.99/month Price $0 4.0 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146146-173925/Shippo-vs-Tailor-Brands) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/) $109/month Price $0.01 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-171165/Lightspeed-Retail-vs-PayPal-Here-app) [Tailor Brands](https://www.capterra.com/p/173925/Tailor-Brands/)[4.16 (298)](https://www.capterra.com/p/173925/Tailor-Brands/reviews/) vs [Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,598)](https://www.capterra.com/p/169007/Wix/reviews/) $3.99/month Price $17/month 4.0 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169007-173925/Wix-vs-Tailor-Brands)