--- title: "Compare Lightspeed Retail vs PayPal 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Lightspeed Retail and PayPal based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/120491-207944/Lightspeed-Retail-vs-PayPal" page_type: "comparison" language: "en" --- # Lightspeed Retail vs PayPal Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Lightspeed RetailPayPal2/4 selected [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) [## Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Starting Price $109.00/month Value-for-Money 3.8 Functionality 3.9 Ease of Use 4.1 Customer Service 3.9 Reviews Sentiment Based on [975 reviews](#user-reviews) Positive 744 Neutral 57 Negative 174 [## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting Price $0.29 Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [26,663 reviews](#user-reviews) Positive 25,055 Neutral 1,076 Negative 532 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### AestheticsPro 4.4 (673) * * * Starting Price $160.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * Highest Rated ### Phorest 4.8 (431) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Wave 4.4 (1,730) * * * Starting Price $19.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### Acumatica Cloud ERP 4.4 (243) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,436 reviews from retail pos system software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 65%Fit Feature ratings For Retail 2.4 Payment Processing 2.7 Inventory Management 3.2 eCommerce Management 3.0 Point of Sale (POS) 3.5 94%Fit High performer Feature ratings For Retail 4.7 Payment Processing 4.6 Inventory Management 4.1 eCommerce Management 4.4 Point of Sale (POS) 4.3 User satisfaction User satisfaction 4.0 User reviews[975](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 3.8 Customer support 3.9 User satisfaction 4.6 User reviews[26,663](https://www.capterra.com/p/207944/PayPal/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.2 Price starts from Price starts from $109Flat Rate, Per Month - Free version - Free trial Price starts from $0.29Other, Not provided by vendor - Free version - Free trial Best for Best for Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience Best for PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## User reviews Pros & cons CT Carleton T. Admin > "The main reason I signed up for Lightspeed Retail was so that I could keep my e-commerce website's stock properly synced up with my..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6612572) ES Elissa S. Owner > "It is embarrassing to have to punch customers' cc numbers in manually because you cannot obtain a functioning credit card machine." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) ED Erin D. Owner Operator > "Our new system is easier for staff, more transparent on the backend, and supported by a team that actually communicates and follows..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) GF Giuliana F. co owner > "Then, on \[sensitive content hidden\], I received an unexpected invoice for an additional $930. When I contacted the billing..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) AB Amile B. Administrator > "It helps to give you a better view and analysis of your sales reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) ES Elissa S. Owner > "In addition, I just received an email that the cost of the service will be increasing by $40/month, making it more expensive than..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785) AB Amile B. Administrator > "I like the inventory tracking and categorising your products." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) GF Giuliana F. co owner > "After reading other reviews, I’ve found that I’m not alone in this situation—other customers have faced similar issues with..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) AB Amile B. Administrator > "Lightspeed has help me with sales analysis better." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866) JW Jeff W. CEO > "The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) ED Erin D. Owner Operator > "We stayed longer than we should have because switching POS systems felt overwhelming. But making the leap was 100% worth it." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) AS Alex S. owner > "basic issues that they have not fixed have ruined my experience with what otherwise could have been a good system. Since I started..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) RA Railan A. Manager > "Our overall experience has been very good - I have much more control over inventory, discounts, more robust reporting, and human..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) ED Erin D. Owner Operator > "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) MW Max W. Manager > "I liked how fast you can ring things up when it's busy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) MC Matt C. Pres > "Horrible interactions when you're lucky enough to get a human involved - which is typically only on the sales side of the business. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) TA Taryn A. Business Operations Supervisor > "I like how all your reports are in one place and you can easily find the information you need by filtering the reports." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6437877) MW Max W. Manager > "A couple times it lagged when switching screens but nothing major." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578) Faiyaz T. CEO > "Its user-friendly interface and customizable features make it a standout option, allowing retailers to personalize the system to..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) GF Giuliana F. co owner > "I was shocked, as this had never been disclosed to me during the sales process." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561) Faiyaz T. CEO > "In addition to its robust capabilities, Lightspeed Retail also provides mobile access and website management functionality,..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084) ED Erin D. Owner Operator > "Lightspeed made major errors on our tax forms two years in a row." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) CE Cody E. Store Manager > "Super simple and easy for my consumers transactions." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6591825) HA Henry A. Owner > "Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6122275) EK Ekin K. Operations Specialist > "It is capable software system can handle your small retail shop with ease." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___5057285) AS Alex S. owner > "The 2nd issue started in dec 23, I am no longer able to refund a customers purchase and put it back into inventory." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780) KT Kyla T. Owner > "We were offered a significant start up discount for the first year, and the terminal was free. Once we set up the system, it has..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) ED Erin D. Owner Operator > "We’re talking critical 1099 mistakes that could’ve caused serious issues if we hadn’t caught them ourselves." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) Nerissa L. Managing Owner/ Store Manager > "We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3879696) MC Matt C. Pres > "I had an issue with the POS service - it took 3 months just to get a response! " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) RA Railan A. Manager > "Inventory, POS, Reports, and discount features are all easy to configure and use." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025) ED Erin D. Owner Operator > "It felt like we were stranded on issues, big and small." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) RK Ron K. President > "Overall, operating Lightspeed in multiple locations has made processing retail transactions and managing those transactions easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4236667) VR Verified Reviewer Director > "Almost everything, from being totally mislead in the sales process, squeezed into their processing, ignored and dismissed on support..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___5074553) JF John F. Owner > "years ago it was the best customer service around." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6139527) Sarah C. Director > "We have actually found the system to be slower than before and with many glitches with stock deduction and control." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) MZ Melana Z. server > "very good, easy to use, learn and very quick to take guests orders, course meals, and send to Kitchen." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6161140) JW Jeff W. CEO > "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) LB Lynda B. Owner > "Payment processing is good." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6113432) BC Brian C. Owner > "A few days and a plethora of calls, emails and online messages later, someone told me the rep gave us the wrong paperwork to fill..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) MS Madhusudan S. Software Engineer > "Many features, including simple refunds and returns." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4587257) Sarah C. Director > "I don't know how Lightspeed is able to get away with behaviour that flagrantly ignores anti-competition laws in the UK." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) CS Cynthia S. Owner > "Accuracy is very important and when I run a report or look at inventory it is correct." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4753466) CH Chris H. General manager > "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) CA Christine A. Accountant > "You can manage inventory and run reports easily." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750) SJ Sean J. CEO > "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824) CD Catherine D. Owner > "For a price that a small business can afford, Lightspeed allows us to have an efficient POS and integrated inventory system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3245681) EL Elisa L. Owner/manager > "Impossible to call them, texted them like everyday all day to resolve problems, I could open for my first service because of them..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4994010) BC Brian C. Owner > "Inventory management was easy." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023) CV Carolina V. Owner > "Even the barcode label printer will only work with an specific brand that costs almost 3 times than a generic. If you are ok with..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4985659) KM Kaleigh M. Owner > "I am beyond ecstatic to be able to track my inventory in real time, manage payroll hours with ease, add items and price them almost..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3172209) CH Chris H. General manager > "Lightspeed has been high maintenance and extremely picky to set up our account and completely useless in making things function on..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) RL Rebecca L. Manager > "As we started to accept e-transfer payments we were able to add and monitor this detail easily within our system." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3227814) JA James A. owner > "Was told a lot of inaccurate information at sales, just to be told at implementation it would not do those things that were promised." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6293788) SA Sam A. Owner > "Appears simple and easy to use, simple to set up and cost effective." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814) AC Anna C. CEO > "For example, we were sold on a shopify integration, which is not true." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6210077) JV Janet V. Owner > "It is a very user friendly system. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836) AB Allen B. Owner > "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085) Noemí P. Marketing Director > "Lightspeed is one of the best out there in terms of inventory management." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102) HG Helena G. CEO > "I didn't want to take the time and effort to switch but after they charged me $650 per location with out notice...I'm OUT!" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5070221) BB Brian B. Owner > "Cloud based makes taking it on the road to do mobile events a breeze for payment processing and inventory management." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3362812) JV Janet V. Owner > "I would have never started with the system had I known they would be FORCING their system on my small business" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836) MS Matt S. Accounts assistant > "Very simple to use and great reporting features for things like daily sales by product." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4473495) MC Matt C. Pres > "Extortion! " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430) AS Arjun S. Technology officer > "I liked the design of the software and support was very helpful in temporarily solving issues." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3932413) DM Dave M. Owner > "The additional equipment wasn’t comparable with our iPads." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6125392) Noemí P. Marketing Director > "It has many options to play with, making it easy to integrate your business." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102) Sarah C. Director > "This is utter rubbish; I myself use a static card terminal in a bricks-and-mortar shop." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) DR Daniel R. Jeweler > "Also the ability to use multiple registers at once and complete payments at the same time has been a life saver." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3550919) KT Kyla T. Owner > "I do not love the monthly fees now that our yearly discounted rate has come to an end." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341) NM Natasha M. Controller > "Easy to reconcile the cashouts, data is formatted nicely" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4319395) SA Sam A. Owner > "Very poor and now we are faced with a difficult situation to migrate away from them before the cost rack up." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814) GC Gennifer C. Director of Operations > "We can now track our inventory efficiently, any time we have had an issue the customer service team handles it quickly." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3350411) FJ Frank J. CEO > "They \[sensitive content hidden\] misrepresented the product claiming we could store our inventory in bin locations which is not true...." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4940279) GL Gus L. Manager > "Best product for 1 store or mulit store operation!" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3912546) DS David S. Owner > "They just launched new payment method and are forcing me into using it or I will be charged extra transaction fee for staying with..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4922683) SC Samantha C. Service Advisor > "I like that i have a full list of repair orders and can save invoices for future use." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3363868) Sarah C. Director > "I am told that this is because I am not using their integrated card processing service!!!" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289) CM Corey M. Office Manager > "Sense of ease is amazing and all the additional features you didn't think you needed but definitely would want." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4577456) CY Craig Y. Operations Manager > "DO NOT BUY Lightspeed unless your business has only plain vanilla types of customer interactions because you will not be able to..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4785339) HL Helena L. Store Owner > "The professional looking equipment and software, and the many options it provides" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3353669) CH Chris H. General manager > "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539) PF PierreAntoine F. Ecommerce manager > "Really easy to get your hands on the product, tech savvy or not Lightspeed will help you organize and monitor your business." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3484909) DM Dave M. Owner > "The additional equipment wasn’t comparable with our iPads." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6125392) VR Verified Reviewer Assistant Marketing Manager > "Satisfied with the realizability and user friendliness." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___2895132) VR Verified Reviewer President > "They now have so much different tech and apps and whatnot, that they have no ability to implement anything. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4550026) SAA Sue-Ann A. Owner/Mixologist > "Easy to use, Intuitive" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2917974) VR Verified Reviewer President > "They have zero ability to implement all the new technology they promised. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4550026) Noemí P. Marketing Director > "It has many options to play with, making it easy to integrate your business." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102) AJ Alfredo J. IT Director > "There are so many simple functions missing." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4037820) SC Suzy C. owner > "I really like how they are always integrating with new products and brands." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3102215) TL Travis L. Manager > "Very complicated and hard to understand." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2517574) SC Steven C. General Manager > "Very positive, we have used for over a year now and it has made our business much faster and more dynamic, and it integrates with..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___2436917) ED Erin D. Owner Operator > "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553) LB LEANNA B. Owner > "I really appreciate the seamless integration between the POS and the eCommerce. " [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___2633917) JW Jeff W. CEO > "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480) CA Christine A. Accountant > "Overall it is very easy to use and understand." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750) SJ Sean J. CEO > "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824) SQ Saad Q. DESIGNER > "Very good experience and like this software your work become easy" [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3425014) AB Allen B. Owner > "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for..." [See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085) [View Reviews](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Melanie M. Coach > "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143) VR Verified Reviewer Founder and Principal > "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449) CD Cody D. Performance Head > "Paypal easily adds my bank account and make secure payment using the email and the otp , even after i do my payment i got the invoice receipt over the email which is so useful for me." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181696) BZ Briana Z. Art Instructor > "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632) SR Shawn R. Graphic Design - Art and Creative Direction > "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986) Deepeshkumar G. Techno Functional Consultant > "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059) NW Nathaniel W. Chef and Bartender > "PayPal used to provide a lot of efficient money moves as far as quicker payments and efficient execution through apps that allow you to buy things such as plane tickets, hotels concerts,..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199294) Bruno M. Sales Executive > "Another disadvantage of PayPal is that it might limit the account in case of high sales volume, large transactions, or several failed attempts in a short period of time." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234) VR Verified Reviewer Administrative > "I also like the data managing feature of transaction history where I can review my past receipts and invoices, which helps me in expense management. Whenever I find any glitch like delays..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832) Michelle C. CEO > "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833) AP Ashley P. Founder, Princial Consultant > "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661) VR Verified Reviewer Software Engineer > "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) JE JoBeth E. CEO > "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) BB Bruno B. Creative > "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) Deepak G. Administrative executive > "My overall experience with the PayPal is highly positive I would say that PayPal is the central application and portal to get money from most of the international vendors who are ready to..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314) Rabindra K. Network Security Administrator > "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751) Bruno M. Sales Executive > "What is more, PayPal has such advantages as High Security since all the financial data of the user is encrypted, availability in more than 200 international markets and numerous..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234) NC Nikki C. permit technician > "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057) BH Braden H. Senior Product Designer > "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378) SP Susan P. CEO-Owner > "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) VR Verified Reviewer Software Engineer > "It has simplified online payments, invoicing, expense management, and record keeping by providing organized transaction data and easy access to payment history." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779) Tony U. Co-Founder CMO > "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000) Sachin K. Operations Manager > "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707) VR Verified Reviewer Data Encoder > "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768) CA Christopher A. Commercial Director > "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491) AE Amrin E. Marketing Director > "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766) VR Verified Reviewer Software Engineer > "I especially like the invoicing feature, detailed transaction history, and expense tracking, which make it easier to manage personal and business finances." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779) MM Mark M. Owner > "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131) MK MO K. MD > "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550) VR Verified Reviewer Administrative > "The only thing I dislike about Pay Pal is the app glitches, like data loading issues or getting the payment notifications late." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832) VR Verified Reviewer Software Engineer > "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Kabeer Q. public relations > "The Fee Tax: Watching $10 to $50 vanish from every major invoice feels painful, especially when competitors offer cheaper bank-to-bank transfers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118) NO Nelson O. Systems administrator > "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834) ET Eldho T. battery test tecnication > "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) PP Piyusha P. Customer service > "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) NAGESH B. Sr Transaction Processing Officer > "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) NM Nicole M. Breeder > "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455) NS Naveed S. computer typist > "Sometimes payments get held or delayed unexpectedly for security reviews, which can slow down cash flow when dealing with tight deadlines." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189422) YL Yasmine L. Esthetician > "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237) Wills S. Brand Designer > "PayPal made international commerce feel local. If you've ever tried to buy something from an independent creator halfway across the world, standard banking can be a nightmare of wire fees..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182039) DR Dave R. Manager > "The platform has consistently provided a secure and convenient way to manage payments, with quick transaction processing and dependable buyer protection." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065) EA Estrella A. Software Engineer > "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023) DW Dylan W. Operations Manager > "Creating invoices are an absolute breeze because it automatically generates the entire form based on just the payment information you used and submitted." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184946) Valery C. Digital Philanthropy Officer > "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151) Deepak G. Administrative executive > "they only charge the nominal fee of about 4% per transaction and I I have rarely used their customer support services free are easily available and there are no lags in the transfers of..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314) VR Verified Reviewer Teacher > "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479) Mai M. Managing Director > "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918) VR Verified Reviewer Software Engineer > "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) SP Susan P. CEO-Owner > "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) Tanya D. President > "There were sometimes some glitches when trying to use it since one account was logged it, would not allow that to log out and change to make a payment." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183841) NN Nyasia N. Assistant Residence Manager > "PayPal also provides strong security features that help protect personal and financial information, making users feel safe when sending or receiving money." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7191333) DR Dave R. Manager > "Transaction fees can be higher than some alternative payment platforms, particularly for business transactions or receiving certain types of payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065) Sibahle N. Customer service advisor > "I love that I can use paypal to receive money from international banks with ease, I can then send that money to my local within minutes" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199011) Jennifer H. Manager > "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902) Shivajatkumar G. Assistant IT OFFICER > "I also appreciate its global reach, user-friendly platform, fast transactions, and commitment to protecting both customers and businesses from fraud."" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7187922) VR Verified Reviewer Founder > "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220) AA Abdalmeged A. It engineer > "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507) VR Verified Reviewer CEO > "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942) Yuriy Y. Owner > "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) Alex M. CEO > "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532) EB Emma B. Financial Controller > "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) RR Rhonda R. Administrator > "It has too many items that it charges for, too many ways they try to take from users, and too little customer support." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187) VR Verified Reviewer Software Engineer > "PayPal offers a secure and user-friendly payment platform that makes sending, receiving, and managing payments very convenient." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779) VR Verified Reviewer Software Engineer > "The biggest drawback is the transaction and currency conversion fees, which can become expensive for frequent international payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779) LL Lois L. Office Manager > "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741) VR Verified Reviewer Systems Administrator > "Some buyers struggled with paying the ‘extra’ goods and services fee for their ‘insurance’ that they had PayPal’s protection if something went awry but it was only a few." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189235) ET Elena T. CMO ecommerce > "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284) VR Verified Reviewer Admin > "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777) ET Eldho T. battery test tecnication > "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) NHH Nguyen H. H. Deputy Service Manager > "The customer support response times are not consistent and the customer may not be able to get a response when needed." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565) Alexis L. Owner > "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239) VR Verified Reviewer Software Engineer > "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Abdelrahman A. Associate Software Developer > "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211) Kabeer Q. public relations > "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118) PP Piyusha P. Customer service > "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) AA Anis A. Software developer > "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929) RS Radha S. Legal Assistant > "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765) PS Peter S. Backend Developer > "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323) RC Raul C. Electrician > "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446) JE JoBeth E. CEO > "Additionally, when issues arise, such as holds or disputes, the resolution process can sometimes feel slow or lack clear communication" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) SR Shawn R. Graphic Design - Art and Creative Direction > "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986) BB Bruno B. Creative > "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) BH Braden H. Senior Product Designer > "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378) Kabeer Q. public relations > "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118) ET Eldho T. battery test tecnication > "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) RS Radha S. Legal Assistant > "Additionally, the interface can feel cluttered, and navigating to specific settings or resolving problems isn’t always intuitive." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765) PP Piyusha P. Customer service > "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) MK Michael K. President > "Some features and account options can also be difficult to navigate at first." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7207987) VINAY P. Engineer > "Its wide acceptance across e-commerce websites and integration with many business platforms make it convenient for both personal and professional use." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177541) NAGESH B. Sr Transaction Processing Officer > "For most, this makes PayPal the "default" for any site they don't 100% trust." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) DD Denise D. Web Consultant > "The ease of use and the ability to integrate PayPal buttons directly on my website are perhaps the best qualities of this product." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205) LR Lola R. Creative Founder > "Often, the download time on my MacBook Air is really slow, and even refreshing the URL is to no avail." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6657801) SL Sai L. Assistantship > "The platform is incredibly reliable, and the checkout process is seamless across most websites." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7170052) SB Sydney B. Paralegal > "The only thing I dislike is when I try and generate a label the website freezes on me." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6689832) Konstantin P. seo > "It also allows to use integrated mendy other CRM systems." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144577) GI Gabriel I. Founder > "Also, Paypal business doesn't have many options to integrate easily." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6761274) DM Darnell M. Mentor > "What I loved most about the PayPal app is the ease of use along with its detailed instructions." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161692) VR Verified Reviewer Director of Public Relations > "I wish more people used PayPal, as it sometimes feels like it’s becoming less popular with younger users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078455) YF Yvon F. Sales Development Representative > "What I like most about Paypal is that is very easy to access with and its less hassle too." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7158523) FL Faith L. Therapist > "It can be difficult to navigate sometimes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181864) MW Mekailah W. Owner > "I mean it is beneficial, rewarding and i can use it for business or personal" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116337) Dan M. president > "sometimes hard to get in to ." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184309) ÁLvaro C. Deploy Manager > "It's very easy to use, with a clean interface that isn't cluttered with too much information." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182139) Jaquelyn L. Tech > "This company has really gone downhill and extremely unhelpful that will waste lots of your personal time" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116363) DD Denise D. Web Consultant > "I have been using PayPal since I started my online business and anytime there may be a customer service issue, they easily resolve it." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205) RR Rhonda R. Administrator > "It has too many items that it charges for, too many ways they try to take from users, and too little customer support." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187) VB Violet B. Artist Representative > "Other than not having the ability to speak directly with a human customer service rep now I still enjoy the program a lot." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7137391) NHH Nguyen H. H. Deputy Service Manager > "The customer support response times are not consistent and the customer may not be able to get a response when needed." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565) Anya C. Stay at home mom > "The customer service is great at helping when you have a problem and there is no minimum to how much you have in your account." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078426) AE Andrea E. Illustrator and Designer > "It was also hard to get in touch with a customer support agent that wasn't AI, which made communication a lot harder than it needed to be." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144646) Cristin H. Office manager > "It's a solid essential service with some clear areas that need improvement" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179372) MK MO K. MD > "The transaction fees are a bit high, and the customer support can be slow to respond." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550) [View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## User interface [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) 4.03 (975) [PayPal](https://www.capterra.com/p/207944/PayPal/) 4.65 (26,663) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Lightspeed Retail Top features 36/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - API - Automatic Backup - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Categorization/Grouping - Check Printing - Clock In/Out - Commission Management - Credit Card Payments - Credit Card Processing - CRM - Customer Accounts - Customer Database - Customer History - Customizable Fields - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - E-commerce Integration - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For iPad Devices - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Optimization - Inventory Replenishment - Inventory Tracking - Label Printing - Loyalty Program - Mobile App - Multi-Currency - Multi-Location - Offline Access - Online Store Builder - Ordering Automation - Order Management - Payment Processing - Point of Sale (POS) [See all features](https://www.capterra.com/p/120491/Lightspeed-Retail/#features) PayPal 19/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - API - Automatic Backup - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Categorization/Grouping - Check Printing - Clock In/Out - Commission Management - Credit Card Payments - Credit Card Processing - CRM - Customer Accounts - Customer Database - Customer History - Customizable Fields - Customizable Reports - Data Import/Export - Data Synchronization - Discount Management - E-commerce Integration - eCommerce Management - Electronic Payments - Electronic Signature - Email Marketing - Employee Management - For iPad Devices - For Retail - Generative AI - Gift Card Management - Inventory Management - Inventory Optimization - Inventory Replenishment - Inventory Tracking - Label Printing - Loyalty Program - Mobile App - Multi-Currency - Multi-Location - Offline Access - Online Store Builder - Ordering Automation - Order Management - Payment Processing - Point of Sale (POS) [See all features](https://www.capterra.com/p/207944/PayPal/#features) ### Recognition Lightspeed Retail is recognized as a top-rated tool in 3 Capterra Shortlist reports PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Lightspeed Retail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PayPal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lightspeed Retail - By Lightspeed - Located in Canada - Founded in 2012 PayPal - By PayPal - Located in United States - Founded in 1998 ## Popular Comparisons [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $109/month Price $349one time 3.9 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/120491-152638/Lightspeed-Retail-vs-Epos-Now) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) $109/month Price $29/month 3.9 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-120491/Shopify-vs-Lightspeed-Retail) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.63 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $0.29 Price $0/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.77 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) $109/month Price $495one time 3.9 Features 4.6 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/76636-120491/RetailEdge-vs-Lightspeed-Retail) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $0.29 Price $38/month 4.6 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.57 (248)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) $109/month Price $5/month 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-205337/Lightspeed-Retail-vs-Shopify-POS) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.63 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $109/month Price $0/month 3.9 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/120491-275802/Lightspeed-Retail-vs-Square-Point-of-Sale) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (146)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) $0.29 Price $99/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) vs [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/) $109/month Price $0.01 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/120491-171165/Lightspeed-Retail-vs-PayPal-Here-app) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $0.29 Price $349one time 4.6 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal)