---
title: "Compare Lightspeed Retail vs WooCommerce 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Lightspeed Retail and WooCommerce based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/120491-225601/Lightspeed-Retail-vs-WooCommerce"
page_type: "comparison"
language: "en"
---

# Lightspeed Retail vs WooCommerce Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Lightspeed RetailWooCommerce2/4 selected

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.5 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

[## Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Starting Price

$109.00/month

Value-for-Money

3.8

Functionality

3.9

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

Based on [975 reviews](#user-reviews)

Positive

744

Neutral

57

Negative

174

[## WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.5 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

Based on [1,054 reviews](#user-reviews)

Positive

986

Neutral

62

Negative

6

## Not a match? Find software alternatives tailored to your priorities.

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rated it above 4 stars

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### Adobe Commerce

4.3 (662)

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Starting Price

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Free Trial

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User rating

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rated it above 4 stars

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,725 reviews from ecommerce software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Credit Card Processing

3.8

Data Security

NA

Electronic Payments

3.0

Order Management

3.6

Shopping Cart

3.8

64%Fit

Missing features

Feature ratings

Credit Card Processing

NA

Data Security

4.4

Electronic Payments

NA

Order Management

4.5

Shopping Cart

4.6

User satisfaction

User satisfaction

4.0

User reviews[975](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.8

Customer support

3.9

User satisfaction

4.5

User reviews[1,054](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.6

Customer support

4.0

Price starts from

Price starts from

$109Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience

Best for

eCommerce platform that helps small to large sized retail outlets manage multiple customer accounts, payments, orders, inventory & store.

## User reviews

Pros & cons

CT

Carleton T.

Admin

> "The main reason I signed up for Lightspeed Retail was so that I could keep my e-commerce website's stock properly synced up with my..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6612572)

ES

Elissa S.

Owner

> "It is embarrassing to have to punch customers' cc numbers in manually because you cannot obtain a functioning credit card machine."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785)

ED

Erin D.

Owner Operator

> "Our new system is easier for staff, more transparent on the backend, and supported by a team that actually communicates and follows..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

GF

Giuliana F.

co owner

> "Then, on \[sensitive content hidden\], I received an unexpected invoice for an additional $930. When I contacted the billing..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

AB

Amile B.

Administrator

> "It helps to give you a better view and analysis of your sales reports."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

ES

Elissa S.

Owner

> "In addition, I just received an email that the cost of the service will be increasing by $40/month, making it more expensive than..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7031785)

AB

Amile B.

Administrator

> "I like the inventory tracking and categorising your products."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

GF

Giuliana F.

co owner

> "After reading other reviews, I’ve found that I’m not alone in this situation—other customers have faced similar issues with..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

AB

Amile B.

Administrator

> "Lightspeed has help me with sales analysis better."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6718866)

JW

Jeff W.

CEO

> "The integration issues, added costs of including so many additional applications and the delayed payment over the weekend, where..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480)

ED

Erin D.

Owner Operator

> "We stayed longer than we should have because switching POS systems felt overwhelming. But making the leap was 100% worth it."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

AS

Alex S.

owner

> "basic issues that they have not fixed have ruined my experience with what otherwise could have been a good system. Since I started..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780)

RA

Railan A.

Manager

> "Our overall experience has been very good - I have much more control over inventory, discounts, more robust reporting, and human..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025)

ED

Erin D.

Owner Operator

> "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

MW

Max W.

Manager

> "I liked how fast you can ring things up when it's busy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578)

MC

Matt C.

Pres

> "Horrible interactions when you're lucky enough to get a human involved - which is typically only on the sales side of the business. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430)

TA

Taryn A.

Business Operations Supervisor

> "I like how all your reports are in one place and you can easily find the information you need by filtering the reports."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6437877)

MW

Max W.

Manager

> "A couple times it lagged when switching screens but nothing major."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6821578)

Faiyaz T.

CEO

> "Its user-friendly interface and customizable features make it a standout option, allowing retailers to personalize the system to..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084)

GF

Giuliana F.

co owner

> "I was shocked, as this had never been disclosed to me during the sales process."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___7017561)

Faiyaz T.

CEO

> "In addition to its robust capabilities, Lightspeed Retail also provides mobile access and website management functionality,..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4607084)

ED

Erin D.

Owner Operator

> "Lightspeed made major errors on our tax forms two years in a row."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

CE

Cody E.

Store Manager

> "Super simple and easy for my consumers transactions."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6591825)

HA

Henry A.

Owner

> "Merchant allows debit card to proceed with a chargeback without returning the merchandise , scary and dangerous for any business."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6122275)

EK

Ekin K.

Operations Specialist

> "It is capable software system can handle your small retail shop with ease."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___5057285)

AS

Alex S.

owner

> "The 2nd issue started in dec 23, I am no longer able to refund a customers purchase and put it back into inventory."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6206780)

KT

Kyla T.

Owner

> "We were offered a significant start up discount for the first year, and the terminal was free. Once we set up the system, it has..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341)

ED

Erin D.

Owner Operator

> "We’re talking critical 1099 mistakes that could’ve caused serious issues if we hadn’t caught them ourselves."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

Nerissa L.

Managing Owner/ Store Manager

> "We have been using Lightspeed for our retail firearm business and this has been very helpful for us in monitoring our sales and..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3879696)

MC

Matt C.

Pres

> "I had an issue with the POS service - it took 3 months just to get a response! "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430)

RA

Railan A.

Manager

> "Inventory, POS, Reports, and discount features are all easy to configure and use."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6144025)

ED

Erin D.

Owner Operator

> "It felt like we were stranded on issues, big and small."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

RK

Ron K.

President

> "Overall, operating Lightspeed in multiple locations has made processing retail transactions and managing those transactions easy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4236667)

VR

Verified Reviewer

Director

> "Almost everything, from being totally mislead in the sales process, squeezed into their processing, ignored and dismissed on support..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___5074553)

JF

John F.

Owner

> "years ago it was the best customer service around."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6139527)

Sarah C.

Director

> "We have actually found the system to be slower than before and with many glitches with stock deduction and control."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

MZ

Melana Z.

server

> "very good, easy to use, learn and very quick to take guests orders, course meals, and send to Kitchen."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6161140)

JW

Jeff W.

CEO

> "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480)

LB

Lynda B.

Owner

> "Payment processing is good."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6113432)

BC

Brian C.

Owner

> "A few days and a plethora of calls, emails and online messages later, someone told me the rep gave us the wrong paperwork to fill..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023)

MS

Madhusudan S.

Software Engineer

> "Many features, including simple refunds and returns."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4587257)

Sarah C.

Director

> "I don't know how Lightspeed is able to get away with behaviour that flagrantly ignores anti-competition laws in the UK."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

CS

Cynthia S.

Owner

> "Accuracy is very important and when I run a report or look at inventory it is correct."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4753466)

CH

Chris H.

General manager

> "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539)

CA

Christine A.

Accountant

> "You can manage inventory and run reports easily."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750)

SJ

Sean J.

CEO

> "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824)

CD

Catherine D.

Owner

> "For a price that a small business can afford, Lightspeed allows us to have an efficient POS and integrated inventory system. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3245681)

EL

Elisa L.

Owner/manager

> "Impossible to call them, texted them like everyday all day to resolve problems, I could open for my first service because of them..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4994010)

BC

Brian C.

Owner

> "Inventory management was easy."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6180023)

CV

Carolina V.

Owner

> "Even the barcode label printer will only work with an specific brand that costs almost 3 times than a generic. If you are ok with..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4985659)

KM

Kaleigh M.

Owner

> "I am beyond ecstatic to be able to track my inventory in real time, manage payroll hours with ease, add items and price them almost..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3172209)

CH

Chris H.

General manager

> "Lightspeed has been high maintenance and extremely picky to set up our account and completely useless in making things function on..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539)

RL

Rebecca L.

Manager

> "As we started to accept e-transfer payments we were able to add and monitor this detail easily within our system."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3227814)

JA

James A.

owner

> "Was told a lot of inaccurate information at sales, just to be told at implementation it would not do those things that were promised."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6293788)

SA

Sam A.

Owner

> "Appears simple and easy to use, simple to set up and cost effective."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814)

AC

Anna C.

CEO

> "For example, we were sold on a shopify integration, which is not true."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6210077)

JV

Janet V.

Owner

> "It is a very user friendly system. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836)

AB

Allen B.

Owner

> "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085)

Noemí P.

Marketing Director

> "Lightspeed is one of the best out there in terms of inventory management."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102)

HG

Helena G.

CEO

> "I didn't want to take the time and effort to switch but after they charged me $650 per location with out notice...I'm OUT!"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5070221)

BB

Brian B.

Owner

> "Cloud based makes taking it on the road to do mobile events a breeze for payment processing and inventory management."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3362812)

JV

Janet V.

Owner

> "I would have never started with the system had I known they would be FORCING their system on my small business"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6057836)

MS

Matt S.

Accounts assistant

> "Very simple to use and great reporting features for things like daily sales by product."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4473495)

MC

Matt C.

Pres

> "Extortion! "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6631430)

AS

Arjun S.

Technology officer

> "I liked the design of the software and support was very helpful in temporarily solving issues."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3932413)

DM

Dave M.

Owner

> "The additional equipment wasn’t comparable with our iPads."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6125392)

Noemí P.

Marketing Director

> "It has many options to play with, making it easy to integrate your business."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102)

Sarah C.

Director

> "This is utter rubbish; I myself use a static card terminal in a bricks-and-mortar shop."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

DR

Daniel R.

Jeweler

> "Also the ability to use multiple registers at once and complete payments at the same time has been a life saver."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3550919)

KT

Kyla T.

Owner

> "I do not love the monthly fees now that our yearly discounted rate has come to an end."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6358341)

NM

Natasha M.

Controller

> "Easy to reconcile the cashouts, data is formatted nicely"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4319395)

SA

Sam A.

Owner

> "Very poor and now we are faced with a difficult situation to migrate away from them before the cost rack up."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6295814)

GC

Gennifer C.

Director of Operations

> "We can now track our inventory efficiently, any time we have had an issue the customer service team handles it quickly."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3350411)

FJ

Frank J.

CEO

> "They \[sensitive content hidden\] misrepresented the product claiming we could store our inventory in bin locations which is not true...."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4940279)

GL

Gus L.

Manager

> "Best product for 1 store or mulit store operation!"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3912546)

DS

David S.

Owner

> "They just launched new payment method and are forcing me into using it or I will be charged extra transaction fee for staying with..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4922683)

SC

Samantha C.

Service Advisor

> "I like that i have a full list of repair orders and can save invoices for future use."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3363868)

Sarah C.

Director

> "I am told that this is because I am not using their integrated card processing service!!!"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___6199289)

CM

Corey M.

Office Manager

> "Sense of ease is amazing and all the additional features you didn't think you needed but definitely would want."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4577456)

CY

Craig Y.

Operations Manager

> "DO NOT BUY Lightspeed unless your business has only plain vanilla types of customer interactions because you will not be able to..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4785339)

HL

Helena L.

Store Owner

> "The professional looking equipment and software, and the many options it provides"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3353669)

CH

Chris H.

General manager

> "Don't expect help getting set up and really long hold time, and useless AI chat it's more like artificial stupidity."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___5056539)

PF

PierreAntoine F.

Ecommerce manager

> "Really easy to get your hands on the product, tech savvy or not Lightspeed will help you organize and monitor your business."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3484909)

DM

Dave M.

Owner

> "The additional equipment wasn’t comparable with our iPads."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6125392)

VR

Verified Reviewer

Assistant Marketing Manager

> "Satisfied with the realizability and user friendliness."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___2895132)

VR

Verified Reviewer

President

> "They now have so much different tech and apps and whatnot, that they have no ability to implement anything. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4550026)

SAA

Sue-Ann A.

Owner/Mixologist

> "Easy to use, Intuitive"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2917974)

VR

Verified Reviewer

President

> "They have zero ability to implement all the new technology they promised. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#GetApp___4550026)

Noemí P.

Marketing Director

> "It has many options to play with, making it easy to integrate your business."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4320102)

AJ

Alfredo J.

IT Director

> "There are so many simple functions missing."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4037820)

SC

Suzy C.

owner

> "I really like how they are always integrating with new products and brands."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3102215)

TL

Travis L.

Manager

> "Very complicated and hard to understand."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___2517574)

SC

Steven C.

General Manager

> "Very positive, we have used for over a year now and it has made our business much faster and more dynamic, and it integrates with..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___2436917)

ED

Erin D.

Owner Operator

> "On top of that, their customer support was virtually nonexistent most of the time, inconsistent, slow to respond, and rarely helpful."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6859553)

LB

LEANNA B.

Owner

> "I really appreciate the seamless integration between the POS and the eCommerce. "

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___2633917)

JW

Jeff W.

CEO

> "Overall I have spend way more time on the help desk waiting the 24-48 hours for technical support and I have had to invest more..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___6442480)

CA

Christine A.

Accountant

> "Overall it is very easy to use and understand."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___4254750)

SJ

Sean J.

CEO

> "The customer service we received when their system was crashing was the worst customers service I have experienced in any industry."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___6304824)

SQ

Saad Q.

DESIGNER

> "Very good experience and like this software your work become easy"

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#Capterra___3425014)

AB

Allen B.

Owner

> "In short, this means the employees get their tips, the customers believe they left a tip but were not charged and the money is for..."

[See full review](https://www.capterra.com/p/120491/Lightspeed-Retail/#SoftwareAdvice___4833085)

[View Reviews](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Scott C.

Director of Ecommerce and Marketing

> "We use it as the core ecommerce engine for two websites and it has allowed us to customize nearly every part of the store experience, from checkout and..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7085493)

JS

Joseph S.

Proprietor

> "Also, you have to buy your own hosting and handle security, which is a giant headache if you don't know tech stuff."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7184720)

Patrick S.

Managing Partner

> "The multiple payment options and integration with my bank and paypal allowed me to receive funds quickly."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7124540)

AP

Angela P.

Director

> "It works to support our storefront on the website, but it is a bit tedious and has so many settings that you can really get bogged down in checking them..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7030109)

VR

Verified Reviewer

Web Designer

> "I've used WooCommerce along with a visual builder for WordPress to create a simple ecommerce website that does exactly what I need it to."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7108190)

Patrick S.

Managing Partner

> "Seems I am always updating the plug-in, and I worry about security. Although it hasn't been an issue). If I was not super savvy on web..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7124540)

AR

Anthony R.

Web Developer

> "The only ecommerce platform I use anymore coupled with the Konio WordPress theme, especially when building stores that need custom functionality."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7064952)

JA

Jess A.

Designer

> "it took a while to get around the shipping details. and then, Its a bit difficult to input the tax percentage of the various States in the system"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7056411)

Austin M.

CTO

> "Whether you have a web development background or not, WooCommerce can be a great place to start selling if you have an existing WordPress website."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7177334)

VV

Vikas V.

Software Consultant

> "Woocommerce has the biggest market share in the world. Despite that, it lacks a basic native feature of inventory logging. While there are plugins..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6683386)

VR

Verified Reviewer

Owner

> "Overall, WooCommerce has been a powerful option for us to get good control and flexibility in our ecommerce."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7120763)

LB

Lauren B.

Lead Content Creator

> "I don't think WordPress and WooCommerce are suitable for mobile, because today's generation does everything on mobile devices."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7028373)

FO

Feraud O.

Owner

> "This allows them to get into the online shopping space without the recurring monthly fees by using shopify or other online merchant platforms."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6858439)

Francesco P.

CEO

> "A simple thing like removing some fields from the checkout can be a painful process even with plugins"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7090079)

AP

Angela P.

Director

> "It allows for numerous payment options and has many different customization options."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7030109)

JS

Joseph S.

Proprietor

> "It’s super easy to break. If you click "update" on the wrong day, your whole website might just explode into error codes."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7184720)

AL

Alexandra L.

Customer success manager

> "When working with woocommerce, there is a lot of flexibility on what you what t your website to be. Whether you are selling virtual or physical products,..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6886340)

FC

Fergus C.

Marketing Executive

> "Frequent plugin compatibility errors occur with no changes, analytic bugs, some methods of creating custom products can be longwinded."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6858731)

David V.

Lead Developer

> "It's a great free platform for starting a new online shop, and their payment options allow you accept the most popular payment methods online."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6880649)

BV

Brian V.

Managing Partner

> "Clients I've consulted with using Woo are consistently having inventory syncing problems if they have brick and mortar locations which results in a lot..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6854885)

Ricardo C.

Owner

> "I am a word press user and it is nice to have woo commerce available to use for listing my products for sell on my website. "

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7089437)

AL

Alexandra L.

Customer success manager

> "You need to understand how to set it up correctly as there is room to a lot of confusion, specially when it comes to shipping, product variables, payment..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6886340)

JA

Jess A.

Designer

> "I like the AI feature which pulls up product descriptions for the items."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7056411)

VR

Verified Reviewer

Senior Web Developer

> "Depending on which payment merchants you may use you may occasionally get glitches and issues with Order statuses."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6786097)

HV

Haseeb V.

Director

> "The fact that it allowed me to sell online at (www.planhoot.com), seamlessly."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7033567)

Francesco P.

CEO

> "It is very hard to customize or adapt to your own business model."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7090079)

SG

Swagat G.

IT Support Technician

> "I personally used WooCommerce with my WordPress website and it was flawless."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7128508)

PD

Phil D.

Ecommerce Technical Manager

> "Tracking in GA4 has become a little bit more of an issue but overall not a huge amount of cons for me"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6552369)

MN

Matthieu N.

Community Manager

> "I was able to create product pages, manage inventory, and set up promotions without issues."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7005443)

IP

Imanol P.

CTO

> "It's easy to break the platform and when you install multiples plugins, sometimes them slow a lot the system."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6851505)

RR

Rhonda R.

Teacher

> "It’s fairly simple to use, and there are plenty of upgrades that make it more usable - and costly."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7173308)

BV

Brian V.

Managing Partner

> "It is easy to get something basic up but when you need to get real world implementations that get even slightly complex I feel like Woo falls flat."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6854885)

LM

Laz M.

Fulfillment Operations Manager

> "WooCommerce allowed us to create and develop a subscription based monthly ecommerce club."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6859031)

EV

Erfan V.

civil engineering

> "you need to see all of the things that you need after one search. but it didnt work well"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6842318)

Gilmer S.

Marketing Manager

> "Although like any plugin it can improve some aspects, I highly value its easy integration with WordPress, which is the CMS I use for my website, the..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___5033771)

CA

Crystal A.

Founder

> "However, the price just got to be too much each month and I wasn’t making enough sales."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6524586)

Gina S.

Process Management Analyst

> "Nothing is better than this platform that allows us to integrate our inventory of each product and service, I also like being able to process payments..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6181218)

CP

Christopher P.

Founder

> "Frustration, angst which led to wondering - why isn’t there a competitor solution for my Wordpress sites?"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6634638)

MI

Mihai I.

Administrator

> "Is is very simple to integrate external API like Courier platform and Finacial managenent softvare, you finish a order just with a few clicks, and your..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6076996)

BM

Brian M.

Data Analyst and IT

> "It seemed like woocommerce was dependent on too many plugins."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6830034)

EB

Emma B.

Financial Controller

> "My overall experience with WooCommerce is a positive one for the modest size of our organisation and in-house technical knowledge and experience."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7095711)

BT

Bill T.

Web Developer

> "Again, if you have any sort of custom (even conventional) shipping, coupons, or store setups, you're stuck paying for extras that add up pretty quickly."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6339890)

CM

Cynthia M.

Operations associate officer

> "The platform offers real-time insights into stock levels through its user-friendly inventory management features. Because of WooCommerce's versatility,..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6117238)

JH

Janusz H.

Owner

> "A lot of addons is not secure."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6613953)

LB

Lauren B.

Lead Content Creator

> "An important point is that it is so easy to use and that anyone can use it and integrate it on their site to manage orders."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7028373)

VR

Verified Reviewer

Director of Marketing Operation

> "woocommerce offers limited customer support, which may be insufficient for some users who require additional assistance, and also requires ongoing..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4596799)

AT

Angie T.

Director of Business Affairs

> "It is easy to manage inventory. Although customization could be better it does what we need it to do for a reasonable price."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7078212)

Roger A.

Owners

> "It is not very easy to use at the beginning."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7080821)

GP

Giulio P.

Founder and Dev Team Leader

> "On a more advanced level it offers you great flexibility and customization options but you need development skills."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6535735)

Bill Laurel P.

Programmer

> "Additionally, WooCommerce does not offer the ability to customize product pages, which can be a limitation for businesses that have a large number of..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4690839)

Keith T.

Managing Partner

> "We have never had a glitch and enjoy the simplicity of the program"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7114870)

VR

Verified Reviewer

Merchandising Executives

> "The free version of WooCommerce has limitations in terms of features, which can be disappointing as some advanced features such as multi-currency support..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4470609)

Neels V.

Owner

> "All you need to add is hosting, a domain, some WordPress knowledge and time and you can build a powerful ecommmerce store withouot the high monthly rates..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6241850)

ML

MeiLing L.

Marketing

> "WooCommerce is a plugin designed exclusively for use within WordPress, and it may impede site performance by adding an excessive amount of CSS."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4658865)

NF

Nicolas F.

CEO

> "The ability to add custom notes be it for the customer (who receives a note) or privately (for our team) was game changing in terms of customer..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6103238)

SC

Sarah C.

Senior Project Manager

> "We found the themes to be a little outdated and features to be very limited."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6304657)

MN

Matthieu N.

Community Manager

> "I really like that it integrates with WordPress it clearly simplified how we manage products and inventory."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7005443)

SJ

Sharif J.

Owner & CEO

> "This can be very disruptive and labor intensive for store owners to have to test the updates first and look for issues/bugs before going live with a new..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4477987)

AA

Athena A.

Administrative Assistant to Technology and Technical Affairs

> "The core plugin is free, so the value is in it from the start."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7089035)

TD

Tim D.

Director

> "The user interface is a little dated compared to the likes of Shopify."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___5097619)

LW

Lee W.

Manager

> "WooCommerce and Wordpress is a perfect mix for a powerful online shop. Because is compatible with WordPress plugins you can easily use SEO plugins, speed..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6372799)

AM

Aries M.

Sales and Customer Service

> "At first glance, the user interface a looks a bit archaic and complicated at the same time. "

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6338623)

MC

Marian C.

IT Tehnician

> "WordPress plugins for SEO, speed optimization and security help creating a powerful website where you can sell products and services."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6305203)

Matthew J.

Application Support Engineer

> "Having to load your store with lots of plugins to achieve certain results which are almost readily available in other similar solutions can be pretty..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4889474)

TC

Trlock C.

Head of Mrketing and Development

> "As well as this, it is completely free to use and customise which, considering the vast features, is unbelievably good value compared to other eCommerce..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6716078)

SO

Shannon O.

SEO Consultant

> "All of those other payments add up and suddenly don't make it look as competitively priced as others. Plus, if you ever move from Wordpress to another..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4639025)

Vincenzo Bernardino R.

Freelance

> "I've used WooCommerce on most eCommerces I've worked with, recently on a client website we also got in contact in the support team that was amazing."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6678846)

VR

Verified Reviewer

CEO

> "It wasn’t easy to set up a lot of things."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6509055)

Keith T.

Managing Partner

> "Setup was easy, making new products or variants is also really easy."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7114870)

MW

Madeleine W.

Web Designer

> "Setting up shipping and taxes is a little bit more complicated."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6114841)

Gilmer S.

Marketing Manager

> "Another functionality that I valued was natively secure payments through gateways such as PayPal, which streamlined the purchasing process for my clients"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___5033771)

KB

Kristi B.

Owner

> "Feel like I’m trouble shooting and having small bugs all the time."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6047253)

VR

Verified Reviewer

Web Designer

> "WooCommerce is very versatile and will integrate with so many different software."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7108190)

MC

Mohamed C.

Lecturer

> "Though full of features, WooCommerce is a WordPress based plugin that will not work as expected in other domains, only WordPress."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4684116)

OH

Olivia H.

Owner

> "It is a good platform for those selling a lot of product that need to keep track of inventory."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6788074)

Sajad A.

UI/UX designer

> "Finally, some third-party functionalities can be expensive, and the pricing model is the same for small and large businesses, which may not be the most..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4596673)

MAA

Muhammad Aamir A.

Computer

> "Easy to use,Customization options, flexibility in payment options and shipping and large community plus support recourses."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6701807)

Ouattara B.

Telecom Technician

> "Just like its host, WordPress, it is not very flexible- it happens that we need several plugins to make changes, which often causes delays or even bugs-"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4299049)

Austin M.

CTO

> "It's overall the best bang for the buck ecommerce Software available."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7177334)

IA

Isaac A.

programmer apprentice

> "In my little experience with WooCommerce I can say that a bad point I found in this system is that sometimes it had a bad performance, since when..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4851135)

VR

Verified Reviewer

Web Designer

> "I've used WooCommerce along with a visual builder for WordPress to create a simple ecommerce website that does exactly what I need it to."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7108190)

TD

Tim D.

Director

> "The user interface is a little dated compared to the likes of Shopify."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___5097619)

AP

Angela P.

Director

> "It allows for numerous payment options and has many different customization options."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7030109)

AM

Aries M.

Sales and Customer Service

> "At first glance, the user interface a looks a bit archaic and complicated at the same time. "

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6338623)

AT

Angie T.

Director of Business Affairs

> "It is easy to manage inventory. Although customization could be better it does what we need it to do for a reasonable price."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7078212)

Patrick G.

ecommerce administrator

> "the interface came be confusing to a novice and not as user friendly as a Solution like Shopify"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4046621)

GP

Giulio P.

Founder and Dev Team Leader

> "On a more advanced level it offers you great flexibility and customization options but you need development skills."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6535735)

TW

Tiffany W.

Administration

> "That makes it a little hard to navigate if an order was missed in the shipping process."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___3784229)

Gilmer S.

Marketing Manager

> "Although like any plugin it can improve some aspects, I highly value its easy integration with WordPress, which is the CMS I use for my website, the..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___5033771)

Francesco P.

CEO

> "A simple thing like removing some fields from the checkout can be a painful process even with plugins"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7090079)

VR

Verified Reviewer

Web Designer

> "WooCommerce is very versatile and will integrate with so many different software."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7108190)

FC

Fergus C.

Marketing Executive

> "Frequent plugin compatibility errors occur with no changes, analytic bugs, some methods of creating custom products can be longwinded."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6858731)

TO

Tim O.

Director

> "I like that fact that for everything there is an additional plugin created by themselves, or 3rd parties."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6818833)

BM

Brian M.

Data Analyst and IT

> "It seemed like woocommerce was dependent on too many plugins."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6830034)

MN

Matthieu N.

Community Manager

> "It has tons of extension features to help boost sales."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7005443)

JH

Janusz H.

Owner

> "A lot of addons is not secure."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6613953)

Miguel G.

Senior Web Designer

> "I recommend WooComerce for WordPress users who need to implement fast an eCommerce solution."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6377934)

LB

Lauren B.

Lead Content Creator

> "I don't think WordPress and WooCommerce are suitable for mobile, because today's generation does everything on mobile devices."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7028373)

AA

Adam A.

CEO

> "Quite good documentation"

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6542409)

BV

Brian V.

Managing Partner

> "It is easy to get something basic up but when you need to get real world implementations that get even slightly complex I feel like Woo falls flat."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6854885)

Chibuike U.

Head of Training

> "Here are a few of my favorite things about the platform:User-friendly interface: WooCommerce has a simple, intuitive interface that makes it easy to..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4586641)

Roger A.

Owners

> "It is not very easy to use at the beginning."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7080821)

VR

Verified Reviewer

Lead Cosultant

> "It is easy to integrate mainstream tools and easy to list products, update features."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6042743)

TD

Tim D.

Director

> "The user interface is a little dated compared to the likes of Shopify."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___5097619)

Vincenzo Bernardino R.

Freelance

> "I've used WooCommerce on most eCommerces I've worked with, recently on a client website we also got in contact in the support team that was amazing."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6678846)

VR

Verified Reviewer

Director of Marketing Operation

> "woocommerce offers limited customer support, which may be insufficient for some users who require additional assistance, and also requires ongoing..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___4596799)

AT

Angie T.

Director of Business Affairs

> "We have not used customer support but it has been easy to find the information we need online."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___7078212)

MH

Melanie H.

Manager of Digital Marketing

> "We had an issue and customer support was delayed and not very helpful."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6079128)

AM

Aries M.

Sales and Customer Service

> "One of it's advantage as a popular system is that it has a large and active community of users and developers that can easily provide knowledge and..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6338623)

RP

Rebecca P.

Owner/Founder

> "Customer service/help was essentially useless (took forever to get replies, replies were often irrelevant or asked information already provided, and..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___2432464)

Diego C.

Real estate agent

> "Its main advantage is the cost, although it is free, the technical support is strong because there is a large community behind it willing to help with..."

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___6089736)

MD

Micah D.

Videographer

> "There is zero support from WooCommerce. "

[See full review](https://www.capterra.com/p/225601/WooCommerce/#Capterra___3377428)

[View Reviews](https://www.capterra.com/p/225601/WooCommerce/reviews/)

## User interface

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

4.03 (975)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

4.54 (1,054)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Lightspeed Retail

Top features

33/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/120491/Lightspeed-Retail/#features)

WooCommerce

19/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Catalog Management
-   Content Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Templates
-   Data Security
-   Data Synchronization
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Generative AI
-   Inventory Management
-   Inventory Tracking
-   Kitting
-   Loyalty Program
-   Mobile Access
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Multi-Currency
-   Multi-Location
-   Multi-Store
-   Order Management
-   Order Tracking
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Reporting & Statistics
-   Returns Management
-   Reviews Management
-   Sales Order Management
-   SEO Management
-   Shipping Management
-   Shopping Cart
-   Templates
-   Third-Party Integrations
-   Website Management

[See all features](https://www.capterra.com/p/225601/WooCommerce/#features)

### Recognition

Lightspeed Retail is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to WooCommerce

### Deployment & support

Lightspeed Retail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

WooCommerce

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lightspeed Retail

-   By Lightspeed
-   Located in Canada
-   Founded in 2012

WooCommerce

-   By Automattic
-   Located in United States
-   Founded in

## Popular Comparisons

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$109/month

Price

$349one time

3.9

Features

3.8

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/120491-152638/Lightspeed-Retail-vs-Epos-Now)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

vs

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/)

Contact vendor for pricing

Price

$29/month

4.5

Features

4.4

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-225601/Shopify-vs-WooCommerce)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/)

$109/month

Price

$29/month

3.9

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-120491/Shopify-vs-Lightspeed-Retail)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

vs

[Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/)

Contact vendor for pricing

Price

$17/month

4.5

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/169007-225601/Wix-vs-WooCommerce)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

$109/month

Price

$0.29

3.9

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/120491-207944/Lightspeed-Retail-vs-PayPal)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

vs

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.57 (248)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

Contact vendor for pricing

Price

$5/month

4.5

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/205337-225601/Shopify-POS-vs-WooCommerce)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[4.77 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

$109/month

Price

$495one time

3.9

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/76636-120491/RetailEdge-vs-Lightspeed-Retail)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

vs

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.53 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.7

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/180822-225601/Salesforce-Commerce-Cloud-vs-WooCommerce)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.57 (248)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

$109/month

Price

$5/month

3.9

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/120491-205337/Lightspeed-Retail-vs-Shopify-POS)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

vs

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[4.34 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.4

4.3

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/225601-227129/WooCommerce-vs-Magento-Commerce)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.63 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$109/month

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$0/month

3.9

Features

4.5

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/120491-275802/Lightspeed-Retail-vs-Square-Point-of-Sale)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

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Contact vendor for pricing

Price

$25/month

4.5

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143461-225601/Squarespace-vs-WooCommerce)