---
title: "ClickUp Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ClickUp Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more."
source_url: "https://www.capterra.com/p/158833/ClickUp/"
page_type: "product"
language: "en"
---

# 

 ClickUp Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ClickUp

## What is ClickUp?

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

## What is ClickUp used for?

[Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 4,628 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Pros & cons

Comprehensive collaboration platform

Boosts organizational productivity

Frequent lag and slowdowns

Limited mobile functionality

Starting price

$10

Per User, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Business Management / 2026
-   Project Management / 2026
-   Resource Management / 2026
-   Task Management / 2026
-   Time Tracking / 2026
-   Advertising Agency / 2025
-   Agile Project Management / 2025
-   Gantt Chart / 2025
-   Idea Management / 2025
-   Kanban Tools / 2025
-   Product Lifecycle Management / 2025
-   Product Management / 2025
-   Project Planning / 2025
-   Project Portfolio Management / 2025
-   Remote Work / 2025
-   Strategic Planning / 2025
-   Workflow Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ClickUp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ClickUp.com&name=ClickUp)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClickUp

4.6 (4,628)

VS.

[4.6 (6,108)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$10

Per User, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (4,622)

Ease Of Use

4.5 (9,263)

Value For Money

4.6 (3,566)

Value For Money

4.3 (6,935)

Customer Service

4.5 (3,229)

Customer Service

4.4 (6,230)

## ClickUp alternatives

[4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,545)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (872)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (560)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/)

## FAQs about ClickUp

Overview

### What problems does ClickUp solve?

ClickUp solves scattered task ownership, siloed communication, missed deadlines, and manual status reporting by centralizing projects, docs, files, dashboards, and automations in one workspace. Project managers, marketing teams, software developers, operations staff, agencies, and remote cross-functional teams use it to coordinate dependencies, track progress, reduce email follow-ups, and maintain visibility across concurrent work.

Answer based on 2498 reviews

Overview

### Which roles and teams benefit most from ClickUp?

ClickUp is most used by project managers, executives, and cross-functional teams that need centralized planning and execution. Marketing, product, and design teams use it to manage campaigns, roadmaps, and creative requests, while software teams track development tasks. Founders, owners, and consultants rely on dashboards, collaboration, and workflow visibility to keep work aligned.

Answer based on 4616 reviews

Overview

### What company size and industries is ClickUp built for?

ClickUp is built mainly for small businesses, which make up 83% of reviewers, and is most common in Marketing and Advertising at 13%. It also serves enterprises and midsize companies, with strong use across Information Technology and Services at 10% and Computer Software at 9%, alongside marketing, engineering, product, HR, operations, agencies, and professional services.

Answer based on 4627 reviews

Features and Usability

### What are the key features of ClickUp?

ClickUp includes core project management features like task management, task tracking, and workflow management, plus differentiators such as multiple views including list, board, calendar, and Gantt charts. Reviewers also highlight customizable dashboards, custom fields, team collaboration through comments and file sharing, and built-in time tracking.

Answer based on 1438 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ClickUp starts with a free version, while paid plans begin at $10/user/month for Unlimited or $7 annually, and Business costs 19 monthly or 12 annually. Reviewers often call the free tier good value for small teams, but note storage limits, some reporting, custom fields, integrations, and Gantt access may require upgrading.

Answer based on 890 reviews

Integrations

### Which third-party tools and platforms does ClickUp integrate with?

ClickUp integrates with Slack, Trello, Jira, Google Calendar, Google Drive, Gmail, GitHub, and Microsoft Outlook, covering communication, file storage, scheduling, and development workflows. ClickUp supports over 200 integrations overall, with reviewer mentions also confirming connections to Zapier, Notion, Microsoft Teams, Google Docs, and Toggl Track.

Answer based on 1042 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ClickUp?

ClickUp offers live online training, webinars, video tutorials, and documentation to help teams get started. Most team members learn basic task management quickly, especially users familiar with similar tools, while admins, nontechnical users, and teams setting up advanced workflows or customizations usually need more time because the feature set can feel overwhelming at first.

Answer based on 431 reviews

Getting Started and Support

### What customer support options does ClickUp offer, and how do users rate the experience?

ClickUp offers email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. Users often describe support as responsive, helpful, and active in sharing fixes or documentation. Some reviewers, however, report slower replies for billing, cancellation, or complex issues, and a few say response times can be inconsistent.

Answer based on 530 reviews

Security

### How does ClickUp handle data security and access control?

ClickUp uses encryption protocols, including encryption at rest, plus SSO on enterprise plans and detailed guest permissions for controlling what external users can view or edit. Reviewers also note limits: granular permissions, project or field-level privacy, private notes, and secure attachments may require higher tiers or remain underdeveloped.

Answer based on 58 reviews

## Who uses ClickUp?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive collaboration platform

97% positive reviews out of 466

Most reviewers indicate team collaboration features streamline communication, task sharing, and real-time updates, enhancing group productivity.

Tim Van W.

Senior Project Supervisor, 10,001+ employees.

"ClickUp offers us an outstanding team digital workspace making it easy for us to closely work in union and collaborate on our projects."

Frequent lag and slowdowns

78% negative reviews out of 290

Most reviewers report performance and speed issues, including slow loading, lag, and delays, especially with large projects or complex tasks.

Amanda H.

Manager, 1 employee.

"ClickUp is super slow; it lags, freezes, and takes forever to do anything."

Boosts organizational productivity

95% positive reviews out of 258

Most reviewers find productivity tools, centralized information, and customizable workflows significantly improve efficiency and daily task management.

Kira H.

Software Tester, 2 - 10 employees.

"Theres ability to centralize tasks, docs, and goals in one cohesive ecosystem eliminates digital friction and significantly elevates daily productivity."

Limited mobile functionality

40% negative reviews out of 273

Some users comment the mobile app lacks key features, feels unintuitive, and often experiences bugs or inconsistent performance.

Cari D.

Health Coach, 51 - 200 employees.

"The mobile version needs quite a bit of work - it's less intuitive and crashes often"

Highly adaptable project management

98% positive reviews out of 137

Most reviewers describe flexibility as enabling personalized workflows, extensive customization, and adaptation to diverse team requirements.

Martina R.

CEO and founder, 11 - 50 employees.

"We initially chose ClickUp for its flexibility, powerful features, and promise of being an all-in-one productivity platform."

Recurring bugs and glitches

56% negative reviews out of 227

Some reviewers describe frequent bugs, glitches, and occasional crashes, which disrupt workflows and cause user frustration.

Anonymous User

Sales Tools Optimization Specialist, 201 - 500 employees.

"My biggest issue with ClickUp is it has a lot of problems during meets."

## Features

AI summary

Based on 28,833 Time Tracking reviews

Capterra data shows that buyers of project management software rank the following features as their top priorities:

-   **Task Management** (**52%** of reviewers rated this feature as critical)
-   **Project Planning/Scheduling** (**49%**)
-   **Multiple Projects** (**51%**)

ClickUp supports all three features that reviewers rate most highly: **Task Management**, **Project Planning/Scheduling**, and **Multiple Projects**. Together, these capabilities help teams organize day-to-day work, map out timelines and deadlines, and manage several initiatives at once, allowing businesses to keep projects on track and improve coordination across teams.

Task Management

4.6 (1,357)

66.99% of 1357 reviewers that rated this feature as important or highly important

ClickUp offers robust options for creating, assigning, and organizing tasks with custom fields, priorities, and attachments. Reviewers appreciate the flexibility, multiple views, and collaboration tools, though some mention occasional interface issues and limited customization for priority settings.

Project Planning/Scheduling

4.6 (910)

65.93% of 910 reviewers that rated this feature as important or highly important

With this capability, you can use Gantt charts, timelines, and customizable boards to plan projects, set milestones, and manage dependencies. Users think the visual tools, flexible scheduling, and collaborative options help keep projects organized and on track.

Multiple Projects

4.6 (624)

64.90% of 624 reviewers that rated this feature as important or highly important

Ability to handle several projects simultaneously

Collaboration Tools

4.5 (418)

56.94% of 418 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Reporting/Project Tracking

4.4 (362)

50.28% of 362 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Task Scheduling

4.6 (948)

63.19% of 948 reviewers that rated this feature as important or highly important

This aspect lets you set start and due dates, recurring tasks, and dependencies, with calendar and Gantt views for planning. Reviewers indicate scheduling is flexible and helps organize workloads, though a few mention limitations in recurring task setup and free-tier views.

ClickUp 197 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Track the status of discussed/agreed tasks

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Assign issues and tasks based on availability or required skills

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Automate recording of time to reduce human error

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Track billable hours and/or non-billable expenses for work performed

Create, manage, and send invoices or bills to customers

Group collaboration to solve ideas in a productive and concentrated manner.

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Create budgets based on historical data and future projections

Monitor and track bugs and issues in the system.

The creation of a bug/issue ticket, submitted by a team member, customer or end user

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and monitor efficient handling of all changes/transitions

Private online space that lets businesses securely share documents and provide information access to clients

Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code

Provides a channel for team members to share AI models, media files, communicate, and work together

A way to visually represent data where different categories of items are marked with different colors

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Visualize and analyze customer experience across all touchpoints and channels

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

A document that lists daily activities or maintains a record of all events that happened in a day

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Specify or track the date/time a project, task, etc., is due for completion

Tools that provide relevant information at specific times to support judgments and courses of action

Track and manage task relationships and dependencies

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Convert emails into tasks

Monitor and track what your employees are doing

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

For the intention to be used by developers

Supports project management for IT professionals & teams

Designed for small businesses

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Establish measurable goals and objectives and track their progress over a specific period of time

Create, design and modify the flow and processes of tasks in a project

Allow guests to view the software and interact with users

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued

The creation, development, and sharing of potentially innovative new ideas

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Tracking the status of previously identified performance measurements

Manage the process of attracting and converting business prospects into leads

Ability to chat online in real time

See past and upcoming campaigns and communications in a calendar view

Identify advertising and promotional sources to be used in marketing efforts

Manage the process of planning and scheduling meetings, including agenda creation

Communicate using messages within the system

Monitor task progress and planned accomplishments to better manage project status

Diagram used to organize information in a hierarchical way to show relationships

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Supports simultaneous creation and work on multiple Kanban boards

Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location

Different tiers of pricing and billing for different employees and situations

Ability to handle several projects simultaneously

Identify, track, and respond to negative feedback

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Allow users to create, edit, and sort multiple notes

Track employee and task times without internet connection

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track employee and task times using internet connection

Manage and record overtime hours for hourly employees

Level of completion within a task

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Predict future data based on historical data sets

Share and present designs

Arrange tasks based on the level of priority or urgency

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Identifying desired outcomes and important milestones and creating a plan on how to achieve them

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

With this capability, you can use Gantt charts, timelines, and customizable boards to plan projects, set milestones, and manage dependencies. Users think the visual tools, flexible scheduling, and collaborative options help keep projects organized and on track.

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Engage in direct, instant messaging with customers, users, etc.

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Set the frequency of a task's occurrence

Planning, scheduling, and overseeing the release of software or system changes into a live or production environment

A timeline for taking a project live that outlines what features should be operational at the go-live date

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Evaluating and prioritizing change requests that are received while working on the project

Enables creation, management, and tracking of product requirements & features during product production/development

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Coordinating stand-up meetings where team members reflect on past processes to identify strengths and areas for improvement

Input different types of content and edit text formats, fonts, font sizes, and colors

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Identifying desired outcomes and important milestones and creating a plan on how to achieve them

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track the amount of money spent on a certain product or with a certain supplier

UI looks like a spreadsheet

Identifying the tasks to be completed and the people to complete them during a set period of time

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Split and manage tasks into individual components

Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work.

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

UI looks like task board

You can easily update, edit, and adjust tasks in real time, keeping information accurate and projects adaptable. Some reviewers find editing intuitive and fast, while others mention occasional bugs or minor delays when making changes.

Import tasks from external sources

ClickUp offers robust options for creating, assigning, and organizing tasks with custom fields, priorities, and attachments. Reviewers appreciate the flexibility, multiple views, and collaboration tools, though some mention occasional interface issues and limited customization for priority settings.

ClickUp gives you multiple ways to visualize and monitor task progress, including customizable views, real-time updates, and automated notifications. Reviewers appreciate the flexibility, visibility across teams, and ability to quickly spot bottlenecks or delays.

This aspect lets you set start and due dates, recurring tasks, and dependencies, with calendar and Gantt views for planning. Reviewers indicate scheduling is flexible and helps organize workloads, though a few mention limitations in recurring task setup and free-tier views.

Add labels or tags to tasks

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation

Manage a detailed schedule of a product plan

Track the amount of time spent on a job or task

A digital list of items that need to be completed

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

Request, track, and manage time off requests and vacation time

Track revisions and updates made to files and navigate between different versions

Chat with your counterparts over the video in real time

Create, design, and visually represent processes within the software

Graphical representation of data or processes

SaaS, web-based, online deployment

Allows multiple users to simultaneously annotate on a digital whiteboard

An extended application or connector that enables users to perform additional services with their current set of tools

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (4,622)

4.6

Based on 4,622 reviews

## Pricing

Value for money

4.6 (3566)

Free Version

[View pricing plan details](https://www.capterra.com/p/158833/ClickUp/pricing/)

Free

$0.00

It includes:

-   100mb Storage
-   Collaborative Docs
-   Email in Clickup
-   In-App Video Recording and 24/7 Support
-   Kanban Boards
-   Native Time Tracking
-   Real-Time Chat
-   Sprint Management
-   Two-Factor Authentication
-   Unlimited Tasks

Unlimited

$10.00

Per User,Per Month

It includes:

-   Agile Reporting and 24/7 Support
-   Form View
-   Goals & Portfolios
-   Guests With Permissions
-   In-App Video Recording
-   Resource Management
-   Teams (User Groups)
-   Unlimited Custom Fields
-   Unlimited Dashboards
-   Unlimited Gantt Charts
-   Unlimited Integrations
-   Unlimited Storage

Business

$19.00

Per User,Per Month

It includes:

-   Advanced Public Sharing and 24/7 Support
-   Agile Reporting
-   Custom Exporting
-   Kanban Boards
-   Unlimited Teams

Enterprise

Contact Vendor for Pricing

It includes:

-   Advanced Permissions
-   Advanced Public Sharing
-   Custom Role Creation
-   Enterprise API and 24/7 Support
-   Subtasks in Multiple Lists
-   Team Sharing

Value for money

4.6 (3,566)

4.6

Based on 3,566 reviews

## Integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (3229)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (3,229)

4.5

Based on 3,229 reviews

## User reviews

Overall rating

4.6

Based on 4,628 reviews

Filter by rating

5(3210)

4(1194)

3(172)

2(28)

1(24)

Mentioned topic

Sorted by most recent

DM

Davis M.

Head of Finance

Mechanical or Industrial Engineering

### "Good for keeping finance deadlines and follow ups in one place"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2026

We use ClickUp mainly for finance team tasks and recurring month end and year end work. It helps a lot when there are many deadlines at the same time. I can quickly see what is done, what is overdue and who is working on what.

Pros

Recurring tasks are very useful for things like month end checklists, reconciliations and regular reporting. We also use dashboards to get a quick view of overdue items instead of going through each task one by one. Comments inside the task help as well because the discussion stays within one place

Cons

There are so many features that it can feel a bit confusing at first. We tried some automations but didnt really need anything advanced. Pricing can also get a bit expensive when more users are added.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Task management became harder as the team got bigger and the management decided to give this a try

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Andrew G.

IT and devops

Computer Software

### "Great unified workplace productivity and management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 6, 2026

It has ben easy to use and gives a single consolidated platform so we don't have to login to multiple places

Pros

Unified tool for multiple workspace apps, which simplified our overall process in the company. Does task management like JIRA, helps with collaboration, goal tracking etc

Cons

We had to learn a new tool as many people were familiar with google workspace, JIRA and other tools which clickup replaces

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Jessica P.

Project Manager

Consumer Goods

### "ClickUp keeps my projects on track"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 5, 2026

I love how ClickUp’s custom task status workflow lets me track my marketing campaigns from ideation to launch, automatically moving tasks when a deadline is hit, and sending a quick Slack ping to the team. It kept the whole project on track without extra meetings.

Pros

ClickUp's task hierarchy and custom views are a win for our sprint planning, and the built-in time-tracking keeps the whole team honest about hours. The integration with Slack means we get instant updates, so nobody misses a deadline. But the UI can feel a bit cluttered at times.

Cons

The learning curve for custom automations still feels a bit steep, and the documentation could be clearer. It took a bit to figure out the advanced task dependencies, but overall it's manageable. A minor annoyance is the occasional lag when loading large boards.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ET

Elizabeth T.

Marketing

Higher Education

### "Great for providing transparency and accountability"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 4, 2026

It has been a good experience for our team. It integrates with PageProof well, and I was able to create custom columns to track our projects' progress in PageProof right in our ClickUp dashboard.

Pros

ClickUp has helped us increase collaborative efforts by providing transparency so we can see what other teams are working on. It is easy to use and also allows us to track projects and identify bottlenecks so we can hold people accountable. We were able to automate a lot of functions which also helps with keeping us all on track and accountable. The customer support has been good. And you can also request new features and if enough other users agree with your suggestion, they may be implemented. We also like that ClickUp integrates with our proofing software.

Cons

We had an expert help us with the initial set up and creating automations. It difficult to figure out how to set up automations if you don't do it regularly.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

The way Asana was set up did not work for our team. We had no input in the way it was set up.

Alternatives considered

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Reasons for choosing ClickUp

We liked the usability of it and that it integrated with other software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HA

Hamza A.

Video Editor and Motion Designer

Information Technology and Services

### "ClickUp Is A Genuine Gamechanger"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2026

After using ClickUp for more than 3 years ,I can honestly say it works exceptionally great for project and daily task management.Very easy to use and keeps tasks well organized.

Pros

ClickUp is easily adaptable to variety of uses and it help alot to organize and prioritize tasks .A huge thanks to its complete set of tools that provides everything I need to manage daily tasks and projects .It also offer excellent customization features and collaboration tools that cut down having a scattered communication with teams .

Cons

The platform is affordable and does both updates and upgrades constantly which is an amazing thing .I lack any major negative thing to say.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GO

Gabriella O.

Human resources manager

Telecommunications

### "Where teamwork meets effortless payments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2026

Pros

I like how ClickUp makes project collaboration easy with task sharing,real time updates and centralized communication.Also its invoice and payment tools simplifies time tracking,billing and managing clients payments in one place.

Cons

I honestly got nothing that I dislike regarding Clickup everything was perfect while using it so no cons!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Meenu R.

PTM

Medical Devices

### "Great for project collaboration "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2026

My overall experience experience is great with clickUp it have very strong customer support.its very easy to use which make our work also easy.

Pros

It’s really a very good for project collaboration because it’s very easy to use the process automation make it more powerful and its invoicing and payment features are very strong.

Cons

Seriously I like everything in cluckUp.I didn’t find anything that I don’t like.each feature has its own value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EA

Estrella A.

Software Engineer

Computer Software

### "ClickUp centralizes sprint management and documentation in one place"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 25, 2026

ClickUp streamlined our dev workflow by keeping docs, bug tracking, and sprint tasks synced. It reduced administrative overhead and improved team alignment.

Pros

Git integration links PRs directly to tasks, automating status updates. Kanban boards and Docs simplify sprint tracking and API specs in one place.

Cons

Occasional UI latency when loading large sprint boards. Search performance can slow down significantly when querying deeply nested task hierarchies.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ekpono A.

Software Engineer

Information Services

### "One of the best management tool out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 22, 2026

It is a very intuitive platform. I enjoy using ClickUp especially everything is very customizable and I get to have everything in one place

Pros

Task creation, automatic linking to Github for task tracking and management of team ticket and documentation.

Cons

Overwhelming my inbox with notifications and steep learning curve and overwhelmingly cluttered user interface

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Sukesha W.

Content Curator

E-Learning

### "Clickup is ideal for remote work"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 21, 2026

As mentioned it is used for work allocation and to keep a track of timelines. It has been a great overall experience.

Pros

I still work in a remote profile and Clickup is great for work allocation and to keep track of work.

Cons

I the past few years I have not faced any issues in using Clickup for my remote work. It has a simple easy to use interface

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/158833/ClickUp/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Clockify vs ClickUp](https://www.capterra.com/compare/158833-169607/ClickUp-vs-Clockify)[Jira vs ClickUp](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp)[Asana vs ClickUp](https://www.capterra.com/compare/158833-184581/ClickUp-vs-Asana-PM)[monday.com AI Work Platform vs ClickUp](https://www.capterra.com/compare/147657-158833/monday-com-vs-ClickUp)[Trello vs ClickUp](https://www.capterra.com/compare/158833-211559/ClickUp-vs-Trello)[Wrike vs ClickUp](https://www.capterra.com/compare/76113-158833/Wrike-vs-ClickUp)[Notion vs ClickUp](https://www.capterra.com/compare/158833-186596/ClickUp-vs-Notion)[Smartsheet vs ClickUp](https://www.capterra.com/compare/79104-158833/Smartsheet-vs-ClickUp)[Basecamp vs ClickUp](https://www.capterra.com/compare/56808-158833/Basecamp-vs-ClickUp)[Zoho Projects vs ClickUp](https://www.capterra.com/compare/158833-169455/ClickUp-vs-Zoho-Projects)

[GitHub vs ClickUp](https://www.capterra.com/compare/129067-158833/GitHub-vs-ClickUp)[Confluence vs ClickUp](https://www.capterra.com/compare/136446-158833/Confluence-vs-ClickUp)[Celoxis vs ClickUp](https://www.capterra.com/compare/5923-158833/Celoxis-vs-ClickUp)[Airtable vs ClickUp](https://www.capterra.com/compare/146652-158833/Airtable-vs-ClickUp)[Miro vs ClickUp](https://www.capterra.com/compare/128955-158833/Miro-vs-ClickUp)[Todoist vs ClickUp](https://www.capterra.com/compare/149339-158833/Todoist-for-Business-vs-ClickUp)[Nifty vs ClickUp](https://www.capterra.com/compare/158833-172519/ClickUp-vs-Nifty)[Bitrix24 vs ClickUp](https://www.capterra.com/compare/113540-158833/Bitrix24-vs-ClickUp)[Evernote Teams vs ClickUp](https://www.capterra.com/compare/154969-158833/Evernote-Business-vs-ClickUp)[Teamwork.com vs ClickUp](https://www.capterra.com/compare/120390-158833/Teamwork-Projects-vs-ClickUp)