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It is designed for homebuilders, remodelers, production builders, general contractors, specialty contractors, multi-family construction, enterprise-level construction.
FieldAware by GPS Insight supports a wide-range of service-based industries, including commercial, construction, mechanical and electrical, government, oil & gas, fire protection, HVAC, and more.
This is a great product for the price and we are glad that we found UDA ConstructionOnline.
Take time to figure out what you need, where you are struggling, and where your current set up is failing you. Try to put a dollar value on that.
Look for quality customer service, good mobile capabilities, and a company with the backing of thousands of builders.
I tested this by creating a fake user account and assigning tasks to myself from construction online.
I like the cross-platform functionality. This is by far the easiest software to work with, with the help of their technical support staffs who are responsive and helpful to our needs.
It is a bit frustrating that there are 2 separate programs to have to maintain in order to completely utilize the program. It just seems to be more work than what it should have to be.
Color coordinating to help you streamline program and the fact that it started to save me time right from the beginning. Support team is great and they really try to help you move along.
The App that comes along with it gets stuck on a screen or 2 but I am working on that with the UDA team.
FieldAware has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize fields.
This has gone from bad to worse. Nobody returning phone calls, emails etc. I have even called the Sales dept and can't get through to them either.
It's easy to learn with many advanced features that will help us as we continue to grow. The best thing about FieldAware though is how it continually evolves, in many ways based on our suggestions.
The inability to get Field Locate to SYNCH with Quick Books is a major disappointment for our administrative staff and management. This very feature was a major part of my purchasing decision.
The training time queit very low. It helps to reduce paper, It is a good Scheduling program that help to expedite tech on-site field visits and increase accountability on job sites.
Each time a revision is release they create more problems due to lack of testing before releasing the update.
However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.
My Customer Service rep spent hours on the phone with their techs and none of the problems were ever fixed. In fact, every time they would try to "fix" something, it got worse.
Prioritize real-user-identified key features according to your needs to find your best fit.
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