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FieldAware by GPS Insight supports a wide-range of service-based industries, including commercial, construction, mechanical and electrical, government, oil & gas, fire protection, HVAC, and more.
General Contractors, Sub & Specialty Contractors, Owners, Architects, Designers, and Engineers. STACK Build & Operate is used by some of the biggest construction firms and owners in North America.
FieldAware has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize fields.
This has gone from bad to worse. Nobody returning phone calls, emails etc. I have even called the Sales dept and can't get through to them either.
It's easy to learn with many advanced features that will help us as we continue to grow. The best thing about FieldAware though is how it continually evolves, in many ways based on our suggestions.
The inability to get Field Locate to SYNCH with Quick Books is a major disappointment for our administrative staff and management. This very feature was a major part of my purchasing decision.
The training time queit very low. It helps to reduce paper, It is a good Scheduling program that help to expedite tech on-site field visits and increase accountability on job sites.
Each time a revision is release they create more problems due to lack of testing before releasing the update.
However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.
My Customer Service rep spent hours on the phone with their techs and none of the problems were ever fixed. In fact, every time they would try to "fix" something, it got worse.
Great tool, easy to learn and intuitive. Our younger employees enjoy it very much and it doesn't require a long time to be comfortable with it.
Inability to view drawings without an internet connection.
Very happy with the product overall. Especially happy with the development enhancements.
On mobile, sometimes the drawings wouldn't load. Other times, the app would crash upon opening.
It was easy to use, it is like most of the other software out on the market so if you have used any of the others you will be able to use this software with ease.
Sometimes difficult to search within the documentation.
Overall it has been a great experience with Smartuse, including any and all calls to Smartuse support. I would recommend this software to anyone.
Is to be able to edit the drop down lists of names that have been previously entered. Especially in the case of spelling errors.
Prioritize real-user-identified key features according to your needs to find your best fit.
FieldAware
STACK Build & Operate
FieldAware
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STACK Build & Operate
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