FieldAware vs NextMinute: Which is a better fit?

FieldAware has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize fields.

This has gone from bad to worse. Nobody returning phone calls, emails etc. I have even called the Sales dept and can't get through to them either.

Leah L

It's easy to learn with many advanced features that will help us as we continue to grow. The best thing about FieldAware though is how it continually evolves, in many ways based on our suggestions.

The inability to get Field Locate to SYNCH with Quick Books is a major disappointment for our administrative staff and management. This very feature was a major part of my purchasing decision.

Godwin Appiah G

Mechanical engineer

The training time queit very low. It helps to reduce paper, It is a good Scheduling program that help to expedite tech on-site field visits and increase accountability on job sites.

Charles C

President

Each time a revision is release they create more problems due to lack of testing before releasing the update.

However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.

My Customer Service rep spent hours on the phone with their techs and none of the problems were ever fixed. In fact, every time they would try to "fix" something, it got worse.

Support from [sensitive content hidden] has been outstanding and that our suggestions get heard and the possibility they will be acted on is reassuring.

It has been difficult to get the team on board with all the features, as there are so many options available.

Very happy with the app has made a big difference to our business but there is still room for them to improve on in other areas.

Annoying you cant export - Credits into accounting systems xero makes more work for us.

Great tool for recording employee time against each job. Clean interface that has been relatively easy to deploy.

Sometimes glitches and cant bring maps up, or doesn't link well to xero with split amount payments and we need to manually change data in zero to round off.

The Placmakers supplier integration is my favorite feature. Would be nice to have other building materials suppliers set up on integration as well.