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FieldAware by GPS Insight supports a wide-range of service-based industries, including commercial, construction, mechanical and electrical, government, oil & gas, fire protection, HVAC, and more.
Workyard is designed with contractors in mind. Our construction-specific time tracking and labor cost reporting features make Workyard a must-have for any construction company owner.
FieldAware has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize fields.
This has gone from bad to worse. Nobody returning phone calls, emails etc. I have even called the Sales dept and can't get through to them either.
It's easy to learn with many advanced features that will help us as we continue to grow. The best thing about FieldAware though is how it continually evolves, in many ways based on our suggestions.
The inability to get Field Locate to SYNCH with Quick Books is a major disappointment for our administrative staff and management. This very feature was a major part of my purchasing decision.
The training time queit very low. It helps to reduce paper, It is a good Scheduling program that help to expedite tech on-site field visits and increase accountability on job sites.
Each time a revision is release they create more problems due to lack of testing before releasing the update.
However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.
My Customer Service rep spent hours on the phone with their techs and none of the problems were ever fixed. In fact, every time they would try to "fix" something, it got worse.
Reporting is easy & functional. Tracking employees hours are super easy & we the GPS service provided is super functional.
The only thing I have been displeased with so far is the deactivation and reactivation of an employee.
Customer service is very friendly and helpful. The program is super easy to use.
Difficulty in correcting/ adjusting time entries, particularly when an entry was missed, without sometimes voiding other entries already made.
I enjoy the ability to easily see the cost of our labor per project from a daily to quarterly view. Makes reporting hours to our payroll super easy.
The four biggest problems are. The biggest con is you can't separate two parts of the company on a laptop or iPhone view for the employee's view.
Overall I am very pleased with Workyard, I highly recommend this to all industries.
I don’t think I have anything that I dislike about Workyard yet.
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FieldAware
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