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Property managers servicing between 1 to 5000 properties, private landlords, and self-managed HOAs.
Unit Trac allows owner/operator, family owned or multi facility/employee self storage businesses to efficiently manage their facility using cloud-based software to serve your customers professionally.
The product is best suited for property listing and property management. It is the best one can get in the market.
When notifying Rentec of cancelling and requesting an owed refund they simply ignored the 5 emails, and refused to acknowledge any emails.
Excellent Sales service and a solid program. Customization and all around great reporting software.
The only thing missing is the lack of phone numbers being included with the profile when possible.
They recently added a co-renter option for portal access, which is fantastic, and I'm so happy they added that. We have only had the service a month or two, but so far, we are pleased.
I tested this service with info on a person I know has misdemeanors. He admits to them and the local police department in Indiana provided a report detailing the offenses).
Information is formatted in a way that most would understand. Price is great and this is good for those with only a couple rentals or if you have 100's.
If you make an error in the accounting it's a little hard to repair. I would like an option to edit or either delete a transaction or be able to make a note and remove from the accounting error.
The ease of using the software is great for a newcomer to the business. All the important information is easy to get to and it generates useful reports.
A couple features that I believe are missing at the moment. Automatically email invoices x number of days before the next payment is due as a reminder.
The soft ware was easy to use and not only that the person that sold it to me was so kind, understanding and helpful. It does everything I can think you would possibly want it to do.
So far, we really haven't found anything we don't like about it. Really looking forward to expense accounting functionality.
My customers are impressed that they can rent up online and have autopay enabled free of charge. I like it because it draws the right customers, those with decent credit, to our facility.
You can't create by yourself additionnal repporting.
This software is also very easy to use. The site map was also very easy to set up and is very helpful to see who is renting a particular unit and gives a nice overview of what is available instantly.
I don't like that it doesn't recognize when a customer makes a partial payment. It only recognizes payments in month increments.
Prioritize real-user-identified key features according to your needs to find your best fit.
Rentec Direct
Top FeaturesUnit Trac
Rentec Direct
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Unit Trac
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