# Compare Cherwell Service Management vs Oracle PeopleSoft 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cherwell Service Management and Oracle PeopleSoft based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121158-155958/Cherwell-Software-vs-Oracle-PeopleSoft

---

# Cherwell Service Management vs Oracle PeopleSoft Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Cherwell Service ManagementOracle PeopleSoft2/4 selected

[Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/)[4.3 (166)](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.1 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

[## Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/)[4.3 (166)](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

Starting Price

$189.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [166 reviews](#user-reviews)

Positive

142

Neutral

16

Negative

8

[## Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.1 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4

Ease of Use

3.7

Customer Service

3.9

Reviews Sentiment

Based on [283 reviews](#user-reviews)

Positive

213

Neutral

59

Negative

11

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,655 reviews from it asset management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

Inventory Management

4.3

Asset Tracking

4.0

Support Ticket Management

4.3

Incident Management

3.8

Service Level Agreement (SLA) Management

4.7

\--%Fit

Missing features

Feature ratings

Inventory Management

4.1

Asset Tracking

3.9

Support Ticket Management

NA

Incident Management

NA

Service Level Agreement (SLA) Management

NA

User satisfaction

User satisfaction

4.3

User reviews[166](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.4

Customer support

4.3

User satisfaction

4.1

User reviews[283](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

Ease of use

3.7

Functionality

4.0

Value for money

3.7

Customer support

3.9

Price starts from

Price starts from

$189Per Feature, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Service Desk professionals who require a fully-integrated system- one that is easily customized - automating ITIL and custom workflows. Perfect for companies supporting 1,000+ end-users.

Best for

PeopleSoft can serve corporations, private businesses, government entities, or academic institutions.

## User reviews

Pros & cons

NO

Nneka O.

Epic Technical Analyst

> "Initially, I had to get used to finding journal notes and comments, but now I am quite comfortable using Cherwell."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___6669226)

CC

Cosmin C.

Senior IT Auditor

> "Reporting is not very user friendly."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___6665497)

Amit B.

System Developer

> "Cherwell as a ticket management tool gives some good features like groupings, report generations and even timely email sending options which..."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___3786892)

CA

Clayton A.

Student Technology Assistant

> "I dislike that, at times, certain tickets really require me to fill out a specific piece of information before saving the ticket. While it..."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___2326240)

André L.

Systems Administrator

> "Therefore, the option to use the asset management is pretty interesting as well and you can access it from anywhere without you have an..."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___3139081)

VR

Verified Reviewer

IT

> "It was a major challenge configuring it to our needs."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___2981793)

VR

Verified Reviewer

HelpDesk II

> "This ticket system is efficient and as customizable as the person might choose if they have the know-how and drive to do so, ease of..."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___2793536)

Mark D.

Director of Operations & Data Management

> "Once a user clicks into the case they've been assigned, it becomes very difficult to get a complete view of the thread and what has been..."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___2414189)

VR

Verified Reviewer

Director of IT Support

> "Cherwell is a robust ITSM, you can customize the forms, notifications, workflows, almost everything."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___2783896)

AF

Abby F.

Sr. Solutions Center Analyst

> "It's not very intuitive on the admin side."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#SoftwareAdvice___3534752)

MF

Maizy F.

Music Director

> "It's user friendly, and has options and controls for almost anything I'd want to enter for the tickets. "

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___3546060)

VR

Verified Reviewer

Applications Administrator

> "Some of them are straight forward and some really require a lot of time to get going, more so than you would expect for similar products."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___2860512)

CA

Clayton A.

Student Technology Assistant

> "We have the ability now to easily keep an eye on all service requests from any client at any time."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___2326240)

Mark D.

Director of Operations & Data Management

> "The interface is clunky at best and unusable at worst."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___2414189)

Mark D.

Director of Operations & Data Management

> "A dashboard, while not terribly elegant looking, does provide insights into open cases within a users area."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___2414189)

Mark D.

Director of Operations & Data Management

> "There is simply too much going on within the cases screen itself."

[See full review](https://www.capterra.com/p/121158/Cherwell-Software/#Capterra___2414189)

[View Reviews](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

ME

Madison E.

Quality Improvement Consultant

> "Having easy access to tax documents, paychecks, and health enrollment information has been extremely helpful as an..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6567632)

JD

Jacob D.

Assistant Athletic Director

> "No assistance from support, incredibly unfriendly for us as managers and doesn’t give you the ability to manage via..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6849995)

VR

Verified Reviewer

Academic Advisor

> "It has been adaptable to a higher education setting and has generally been very reliable."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6858634)

JH

Jamon H.

Director - Treasury

> "User interface lacks imagination, and is somewhat disconnected from normal business transaction flow"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6612599)

VR

Verified Reviewer

Academic Advisor

> "I have found PeopleSoft to be a reliable tool as a higher education employee."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6858634)

AO

Anthony O.

HRBP

> "Right now it seems Peoplesoft is outdated."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6107976)

VR

Verified Reviewer

Data Analyst

> "Great product for large companies and very user friendly."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___6872541)

DL

Dawnne L.

Executive Assistant

> "The onboarding process is a bit tedious as you are going through it, but necessary."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3714792)

LH

Laura H.

BOC

> "Oracle was great about changing their view of the product to be better at being visually appealing to the eye and..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4439309)

RG

Rashmi G.

CBS Support Rep

> "Sometimes it's hard to resolve the issues quickly."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3878640)

MF

Maizy F.

Music Director

> "It's used in-house, and has made it easy for information to be gather (from Oracle database) and disseminated to the..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4421466)

VR

Verified Reviewer

Software Developer

> "There are limitations to the software in that it isn't as modern or cloud-based as other systems like ADP."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3087601)

TD

Taraiya D.

HR Business Parner-Compensation

> "I also liked the option of having multiple work assignments set up for a single employee to show the different..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3009855)

OO

Olga O.

CGA

> "Often when new modules are introduced, it takes a while to get them working right just because it's a massive program."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3327336)

JG

Joseph G.

Accounting Manager

> "reporting is intuitive, queries are powerful, book to bank is great, workflow is wonderful"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3604293)

HJ

Hedaia J.

Planning Manager

> "I also think the user interface's simplicity is outdated and needs to be updated, as it frequently bores me."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3353294)

NP

Naseer P.

Sr.Buyer

> "It is easy and simple to use."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4974713)

HJ

Hedaia J.

Planning Manager

> "In spite of the fact that this isn't always a bad thing, you must always stop working while technology specialists..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3353294)

DB

Debra B.

General Manager

> "Ability to have real time visibility to inventory allows quick decisions to be made while knowing it is accurate..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3070904)

Michael F.

Organizational Change Consultant

> "The design is a bit flat and unexciting"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3288867)

VR

Verified Reviewer

ACCOUNTS OFFICER

> "initial startup requires proper learning and hands on, but as compared to other accounting packages, its quite..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4420170)

RS

Rachel S.

Program Facilitator

> "I often have to call for help from colleagues when pulling reports or reference my own training notes because of the..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2450080)

MF

Maizy F.

Music Director

> "Overall, we have used PeopleSoft for years, and have had little issues with it. Despite it being a basic tool, it..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4421466)

VR

Verified Reviewer

Senior Accountant

> "Some variety of People Soft do not allow to run across different business units and this is quite painful for..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2255600)

VR

Verified Reviewer

Senior Administrator

> "It have very stable customisation options and can be used for wide range of users."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2931836)

TD

Taraiya D.

HR Business Parner-Compensation

> "The system is complicated and has many layers."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3009855)

TS

Tami S.

assistant digital merchandiser

> "It's very easy to transfer data within the compute cloud, and migrate data from testing & dev to the cloud."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3500459)

AJ

Aamir J.

Engineer

> "The UI looks really dated and the software does not seem flexible enough to accommodate workflows."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2714852)

VR

Verified Reviewer

Workday Developer

> "One of the best ERP product where we can customize the system however we want."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3410401)

VR

Verified Reviewer

Senior Administrator

> "Costly updates"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2931836)

Luis J.

Senior Financial Analyst

> "Overall, the experience has been positive, it has room for improvement especially in regards to it´s design but is..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2935398)

Misty F.

recruiter

> "i dont love it but dont hate it either it could be a little more interactive"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3181118)

NA

Nancy A.

Risk Management Specialist

> "PeopleSoft is an efficient, effective general ledger tool, both for daily users and those who just need to..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2684633)

JP

Jennifer P.

Administrative Assistant II

> "The program doesn't work well with all version of my browser. "

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2381797)

AG

Abhishek G.

Consultant

> "Its an awesome application and with the required functionality to run the ERP"

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3392956)

HC

Hong C.

psa

> "many times this software had trouble responding and few bugs that need to be fixed."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2220997)

OO

Olga O.

CGA

> "It is a great program that can handle many tasks of a large organization."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3327336)

SS

Sheetal S.

BSA hr systems

> "Slow,less intuitive.not user friendly and features are there but difficult to find.its sturdy but very dull user..."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2300446)

DL

Dawnne L.

Executive Assistant

> "Extremely user friendly, very intuitive to use."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3714792)

HB

Henry B.

Digital Media Specialist

> "Takes a lot of time to learn and customer service, if reachable, are not very helpful."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2473430)

LH

Laura H.

BOC

> "For the most part user friendly."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___4439309)

RS

Rachel S.

Program Facilitator

> "I don't find it to be intuitive and the interface appears outdated."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2450080)

CH

Cathy H.

HR & Recruiting Manager

> "Overall, Workday was improving and gave greater flexibility and ease of use than PeopleSoft."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3431516)

AJ

Aamir J.

Engineer

> "Also, i have not seen any use of 2 factor authentication."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2714852)

EB

Eric B.

Safety Director and HR Administrator

> "I did not have any other comparable software to reference to but I had no issues using it. "

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___3014699)

JP

Jennifer P.

Administrative Assistant II

> "The options to choose can get fairly confusing. "

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2381797)

JP

Jennifer P.

Administrative Assistant II

> "The only thing I would love to see incorporated would be the option to use hot keys or even "Alt" keys."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2381797)

AJ

Aamir J.

Engineer

> "The experience is okay but does not fare well with other competitors."

[See full review](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#Capterra___2714852)

[View Reviews](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

## User interface

[Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/)

4.33 (166)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)

4.07 (283)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Cherwell Service Management

Top features

33/40

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Change Management
-   Compliance Tracking
-   Configuration Management
-   Contract/License Management
-   Cost Tracking
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Data Visualization
-   Email Management
-   Generative AI
-   Incident Management
-   Inventory Management
-   Knowledge Base Management
-   Maintenance Management
-   Monitoring
-   Prioritization
-   Problem Management
-   Procurement Management
-   Reporting/Analytics
-   Requisition Management
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Supplier Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/121158/Cherwell-Software/#features)

Oracle PeopleSoft

9/40

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Tracking
-   Audit Management
-   Audit Trail
-   Barcode/Ticket Scanning
-   Change Management
-   Compliance Tracking
-   Configuration Management
-   Contract/License Management
-   Cost Tracking
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Data Visualization
-   Email Management
-   Generative AI
-   Incident Management
-   Inventory Management
-   Knowledge Base Management
-   Maintenance Management
-   Monitoring
-   Prioritization
-   Problem Management
-   Procurement Management
-   Reporting/Analytics
-   Requisition Management
-   Self Service Portal
-   Service Level Agreement (SLA) Management
-   Supplier Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/155958/Oracle-PeopleSoft/#features)

### Recognition

No recognitions have been awarded to Cherwell Service Management

Oracle PeopleSoft is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Cherwell Service Management

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Oracle PeopleSoft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cherwell Service Management

-   By Cherwell Software
-   Located in United States
-   Founded in 2004

Oracle PeopleSoft

-   By Oracle
-   Located in United States
-   Founded in 1977

## Popular Comparisons

[Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/)[4.33 (166)](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

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4.3

4.2

Ease of Use

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[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

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Contact vendor for pricing

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[Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/)[4.33 (166)](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

vs

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4.4

Features

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Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/121158-124981/Cherwell-Software-vs-Freshdesk)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (350)](https://www.capterra.com/p/254088/ServiceNow/reviews/)

Contact vendor for pricing

Price

$100/month

4.0

Features

4.5

3.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155958-254088/Oracle-PeopleSoft-vs-ServiceNow)

[Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/)[4.33 (166)](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$189/month

Price

$15/month

4.4

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-121158/LiveAgent-vs-Cherwell-Software)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.54 (732)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Contact vendor for pricing

Price

$19/month

4.0

Features

4.3

3.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132997-155958/Freshservice-vs-Oracle-PeopleSoft)

[Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/)[4.33 (166)](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,080)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$189/month

Price

$115/month

4.4

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/121158-164283/Cherwell-Software-vs-Zendesk)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Contact vendor for pricing

Price

$129/month

4.0

Features

4.3

3.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-155958/Atera-vs-Oracle-PeopleSoft)

[Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/)[4.33 (166)](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

vs

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

$189/month

Price

$20/month

4.4

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/121158-169505/Cherwell-Software-vs-Zoho-Desk)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Contact vendor for pricing

Price

$67/month

4.0

Features

4.5

3.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-155958/Pulseway-vs-Oracle-PeopleSoft)

[Cherwell Service Management](https://www.capterra.com/p/121158/Cherwell-Software/)[4.33 (166)](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

vs

[SysAid](https://www.capterra.com/p/107225/SysAid/)[4.54 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

$189/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/107225-121158/SysAid-vs-Cherwell-Software)

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[4.07 (283)](https://www.capterra.com/p/155958/Oracle-PeopleSoft/reviews/)

vs

[BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)[4.66 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

Contact vendor for pricing

Price

$29/month

4.0

Features

4.4

3.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/144825-155958/BOSS-Solutions-vs-Oracle-PeopleSoft)