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Designed for small and midsize businesses, customer rewards and loyalty software offers frequency bonus, referral reports, custom earning rules, automated emails, staff permissions, and more.
TapMango is ideal for QSRs and retail stores seeking to retain customers, boost sales with existing ones, and attract new customers through innovative referral programs.
Our customers love that we have a loyalty program that rewards them for shopping. It is easy and fast for customers to register their accounts even for those that may not be as technically savvy.
The CUSTOMER SERVICE WAS HORRIBLE. IF YOU HAVE A PROBLEM WELL it does not matter to perkville!!!!! We lost sales today because we could not get a response from customer service.
Perkville is a great way to retail members and reward them for their hard work. I love that members receive points just for checking into the gym, which gives them just another incentive to come.
In my opinion I can not say that there is anything that I dislike.
I like that we can add/edit perks anytime we want and we can include local businesses in the rewards.
Limited earning activities available - This is mostly due to a lack of API access to our member management system - Club Automation.
We are really finding perkville has increased our direct referrals. It is doing a great job at building continuity and community in our studio.
The customer support is very frustrating at times. I sometimes have to send multiple messages to get a response and when/if I do, it usually takes a while to hear back.
The new development Tapmango has implemented over the last 6-8 months has been amazing. I'm super happy with all the features like review boost and ordering via app.
I've gotten a couple of complaints from people who are not even in my state, plus I've seen a bunch of bounce number (there is a reason, fake numbers). Too many bugs to know what is going on.
MY overall experience is awesome as my customers absolutely loves this product. Thank you TapMango for helping me look and be great to my customers.
Frustrating is beyond belief here. In fact, several emails were sent prior to me hitting the "do not return to this program ever" button signed frustrated.
We are better able to send specials/event information in an instant, and the program is very reliable. We love to reward our clients and feel that this is a great rewards system.
Customers don't have to opt in through a text message. As a result, I have found that most customers give fake numbers.
We love the reliability and easiness of the program. It helps us to advertise and better reward our clients.
However, it is not intuitive to the user and overwhelming and sometimes frustrating.
Perkville
TapMango
Top FeaturesPerkville
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