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When I Work vs 7shifts: Which is a better fit?

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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,093 reviews from Employee Scheduling users.
% Fit
Not enough reviews
Feature ratings
Data Import/Export
4.3
Real-Time Notifications
4.5
Access Controls/Permissions
4.2
Task Management
4.4
API
3.3
% Fit
Missing features
Not enough reviews
Feature ratings
Data Import/Export
--
Real-Time Notifications
4.7
Access Controls/Permissions
3.9
Task Management
NA
API
4.8
User satisfaction
4.5
User reviews1,132
Ease of use
4.5
Functionality
4.3
Value for money
4.4
Customer support
4.4
4.7
User reviews1,191
Ease of use
4.7
Functionality
4.5
Value for money
4.6
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication.

7shifts is designed specifically for restaurants. With flexible features for evolving needs, 7shifts can accomodate everyone from mom-and-pop stores to those with 75+ locations.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Kendrick N
CEO
5.0

Kendrick: Hi, my name is Kendrick, owner of Kenny's Kitchen, LLC. I give When I Work five out of five. The products I switched from before using When I Work, it was Square. The scheduling is okay for Square, but When I work breaks it down more for me, to help me more understand. So I love it. When I Work is when I work. I chose When I Work because out of the two to three other scheduling apps I looked through, When I Work, it gave me more of what I needed. Time, wage, how much I'm looking at for wages, for the employee, for the week, the complete breakdown that I need is why I chose When I Work over the other applications. Just enter my information for my company, enter the information for my employees, they even double check and do follow up calls just to make sure everything gets correct. So I really, really had an easy time getting started with that. Anyone else using When I Work I feel like applications such as this one are for any business, but they would be more helpful for small businesses like myself. Because depending on your number of employees, that right there is what you need. And again, they have great resources. They even have helpful videos. Any and everything to help you with learning to schedule, manage employees in your company, When I Work has it for you.

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Allie B
Manager owner
4.0

Allie B.: Hi. My name is Allie and I am manager and owner of my family's pizza restaurants. We have five locations and just about 100 employees overall, and I would have to give 7Shifts a rating of four out of five. Before 7Shifts, honestly, we were doing pencil and paper. We've had 7Shifts for well over five years now. It was just really hard to catch everybody's schedules and make sure everybody knew about their scheduled shifts, and also we were really lacking the communication aspect that we were able to have through 7Shifts too. Since having 7Shifts, we've also opened up other needs that we didn't realize that we had so it's been a really good experience overall. I love 7Shifts, most importantly because I love the aspect that our employees can individually put in their time off requests and their availability settings. The main reason I love that is because with us managing five locations it's not realistic for us to have everybody print off their school schedules, their sports schedules. We deal with a lot of students, and so that is my number one favorite thing about 7Shifts. Also, being able to digitally put their schedules online on an app. Even with reminders of their shifts, it just eliminates that excuse that I didn't know I was supposed to work today. I also really love the communication aspect where we can send announcements to our staff and they can also communicate with each other what ever they need, maybe some time off, someone to cover their shift or they have a question with us. And then lastly, I really love the new onboarding feature where we can have all of our onboarding documents previewed, viewed, and signed. That's just honestly been a really nice component of it too that we didn't really sign up for but we really love that they have that now. 7Shifts was very easy to get started with. If you know how to work an iPhone, if you know how to work an app, it's pretty self-explanatory. This is something that we have our managers use on a weekly basis as well. And so, teaching them and training them how to do it literally takes no more than 15 minutes and that's really important for us because we are handling a lot of different things at once and just having this be so easy is just such a relief. My best advice if you're going to sign up for 7Shifts is definitely look at all of the features that it has to offer. It has a lot more than we actually use but it does offer more than just scheduling and I think those things really came in handy for us. I also recommend that whenever you're dealing with your employees, just on an onboarding side, take the time to explain everything to them. We always put in the point that if your name's on the schedule it's your responsibility. With 7Shifts, it makes it so easy for them to do that because they can trade shifts, they can put in their time off. And so, I show them how to do those things and after that it's out of my hands. I definitely recommend having the conversations with your staff that this is such a great tool, and if they are not taking advantage of it they're kind of putting themselves at a disadvantage with their employment with you.

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User interface
121248 video thumbnail}
1 Video
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1 Video
121248
5 screenshots
123038
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

When I Work

Top Features
37/44
  • Biometric Recognition
  • Customizable Reports
  • Labor Management
  • Resource Allocation
  • Shift Management
  • Shift Scheduling
  • Third-Party Integrations
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Attendance Management
  • Automated Scheduling
  • Availability Management
  • Calendar Management
  • Communication Management
  • Compliance Management
  • Data Import/Export
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Forecasting
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Real-Time Data
  • Real-Time Notifications
  • Reminders
  • Reporting/Analytics
  • Schedule Distribution
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Task Management
  • Timesheet Management
  • Vacation/Leave Tracking
See All features
Hide Employee Scheduling Software Features -

7shifts

33/44
Show Employee Scheduling Software Features +
When I Work
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
7shifts
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
When I Work
  • By When I Work
  • Located in United States
  • Founded in 2010
7shifts
  • By 7shifts
  • Located in Canada
  • Founded in 2010
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