Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Worldwide, Synerion has over 7,000 implementations and over 5 million employees are tracked using our software. Synerion has solutions that meet the needs for small, medium and large organizations
From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication.
There were several aspects of Synerion that I found impressive. Firstly, I appreciated its comprehensive functionality for workforce management.
Does not work with our pay period for exporting payroll data to Nethris. Our pay period is from the 22nd of each month to the 21st of the following month.
One of the best experiences from a 3rd party integrated supplier. Amazing customer service, very durable, powerful reporting.
I would'nt find anything important, maybe the lack of automatism when an employee make a mistake to record the time he start working.
Aside from the great system functionality, the implementation phase was very smooth, and the on-going customer support is awesome.
There is no way to have a points system for attendance tracking.
Additionally, Synerion's ability to integrate with other systems and software was a significant advantage, allowing for seamless data exchange and increased automation.
No mobile app for Synerion Agile. Past absence history on Employee portal is not available.
I have never worked with a company that had such great and responsive customer service. The product is great and the service is top notch.
You have to pay for unused users portion- e.g you have only 5 users but you still have to pay for 10 users. It is misleading that they list a price per user.
When I Work allows me to keep track of my work schedule seamlessly. I have recommended it to a few of my friends who are not the greatest with time management.
Often, this process is tedious, but it doesn't come up often as the initial mistake is human error.
Reliable, much easier to print from a few years ago, and aside from having to be very careful where you click when making adjustments on the schedule, good software.
They change features that are detremental and don't give an option to opt out. You can't speak to a person you have to email them with problems.
When I Work is such a great scheduling solution for almost any business with more than one employee. It offers tons of great features at reasonable prices compared to some of their competitors.
Sometimes on the android app its signs you out or completely fails to load. Re-opening the app usually fixes it but it can be frusterating.
Elena P.: Hi, my name is Elena and I'm a controller. I give Synerion five stars and if you need more information, please click below. We were using another time clock. I don't remember the name of the software, but it was pretty old. It was pretty old. Because it gives us all the necessary info for employee hours. And I can have all the reports and I can transfer it directly to my payroll software without needing to input any information manually. It was relatively easy. They have a good customer service, so we get all the help we need. If we are having troubles, we can always schedule a call or send an email. So I'm happy with their customer service. I think Synerion is suitable for larger companies because it's pretty pricey. But for a hundred employees and more, it's a very good choice of software.
Kendrick: Hi, my name is Kendrick, owner of Kenny's Kitchen, LLC. I give When I Work five out of five. The products I switched from before using When I Work, it was Square. The scheduling is okay for Square, but When I work breaks it down more for me, to help me more understand. So I love it. When I Work is when I work. I chose When I Work because out of the two to three other scheduling apps I looked through, When I Work, it gave me more of what I needed. Time, wage, how much I'm looking at for wages, for the employee, for the week, the complete breakdown that I need is why I chose When I Work over the other applications. Just enter my information for my company, enter the information for my employees, they even double check and do follow up calls just to make sure everything gets correct. So I really, really had an easy time getting started with that. Anyone else using When I Work I feel like applications such as this one are for any business, but they would be more helpful for small businesses like myself. Because depending on your number of employees, that right there is what you need. And again, they have great resources. They even have helpful videos. Any and everything to help you with learning to schedule, manage employees in your company, When I Work has it for you.
Prioritize real-user-identified key features according to your needs to find your best fit.
Synerion
Top FeaturesWhen I Work
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: