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From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication.
EMS, Fire, Law Enforcement, Nursing/Healthcare, Medical Staff, 911 Dispatch / Communications Centers
I have never worked with a company that had such great and responsive customer service. The product is great and the service is top notch.
You have to pay for unused users portion- e.g you have only 5 users but you still have to pay for 10 users. It is misleading that they list a price per user.
When I Work allows me to keep track of my work schedule seamlessly. I have recommended it to a few of my friends who are not the greatest with time management.
Often, this process is tedious, but it doesn't come up often as the initial mistake is human error.
Reliable, much easier to print from a few years ago, and aside from having to be very careful where you click when making adjustments on the schedule, good software.
They change features that are detremental and don't give an option to opt out. You can't speak to a person you have to email them with problems.
When I Work is such a great scheduling solution for almost any business with more than one employee. It offers tons of great features at reasonable prices compared to some of their competitors.
Sometimes on the android app its signs you out or completely fails to load. Re-opening the app usually fixes it but it can be frusterating.
A BIG THANK YOU to the customer representative as she has been the best asset we have in this venture and she makes it very easy to work with. The product is great and easy to use.
We lost a few features from the other scheduling software.
The benefit of the program is having an online program that all employees have the ability to check their schedule and minimize out of service time. The app is a great asset for on the go management.
My employees can bid on days, ask for days off, and leave messages all in one application. I am no longer sending out countless texts or emails asking for coverage from each person.
Some Pros for the software is the features, they are really good to work with and I am always happy when I figure out more ways to use them I always am happy to share how they work with the team.
The program is slow on the upload of changes and sometimes the information is lost if not saved due to connectivity.
Just about any report you need is at your fingertips, which has simplified our record keeping. We have been extremely pleased with this product and the excellent customer service that comes with it.
It works but it is more difficult to navigate through then other programs I am familiar with.
Kendrick: Hi, my name is Kendrick, owner of Kenny's Kitchen, LLC. I give When I Work five out of five. The products I switched from before using When I Work, it was Square. The scheduling is okay for Square, but When I work breaks it down more for me, to help me more understand. So I love it. When I Work is when I work. I chose When I Work because out of the two to three other scheduling apps I looked through, When I Work, it gave me more of what I needed. Time, wage, how much I'm looking at for wages, for the employee, for the week, the complete breakdown that I need is why I chose When I Work over the other applications. Just enter my information for my company, enter the information for my employees, they even double check and do follow up calls just to make sure everything gets correct. So I really, really had an easy time getting started with that. Anyone else using When I Work I feel like applications such as this one are for any business, but they would be more helpful for small businesses like myself. Because depending on your number of employees, that right there is what you need. And again, they have great resources. They even have helpful videos. Any and everything to help you with learning to schedule, manage employees in your company, When I Work has it for you.
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