---
title: "Compare When I Work vs Trackabi 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare When I Work and Trackabi based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/121248-189304/When-I-Work-vs-Trackabi"
page_type: "comparison"
language: "en"
---

# When I Work vs Trackabi Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

When I WorkTrackabi2/4 selected

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

[Trackabi](https://www.capterra.com/p/189304/Trackabi/)[4.7 (217)](https://www.capterra.com/p/189304/Trackabi/reviews/)

[## When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting Price

$2.50/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [1,300 reviews](#user-reviews)

Positive

1,170

Neutral

94

Negative

36

[## Trackabi](https://www.capterra.com/p/189304/Trackabi/)[4.7 (217)](https://www.capterra.com/p/189304/Trackabi/reviews/)

Starting Price

$3.20/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [217 reviews](#user-reviews)

Positive

211

Neutral

4

Negative

2

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 13,136 reviews from time tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

High performer

Feature ratings

Clock In/Out

4.7

Mobile Access

4.5

Attendance Tracking

4.6

API

3.4

Activity Tracking

3.8

72%Fit

Missing features

Feature ratings

Clock In/Out

4.4

Mobile Access

4.3

Attendance Tracking

4.8

API

NA

Activity Tracking

4.8

User satisfaction

User satisfaction

4.5

User reviews[1,300](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.7

User reviews[217](https://www.capterra.com/p/189304/Trackabi/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.4

Price starts from

Price starts from

$2.50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$3.20Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication.

Best for

Freelancers, agencies, consultants, small and medium-sized enterprises who would like to improve their time tracking using the gamification approach.

## User reviews

Pros & cons

VR

Verified Reviewer

Admin

> "It makes scheduling simple, keeps the team connected, and the mobile app adds great flexibility. While there’s minor room for..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127320)

MA

Matt A.

Ops Manager

> "It would be nice if small bug would be fixed like the precision of the drag and drop which is sometimes impossible to align with a..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341)

MrElonElon U.

Compliance

> "For example, the ability for employees to swap shifts directly in the app and for managers to validate quickly significantly reduces..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

ACG

Adem Can G.

Operations Manager

> "System is not quick enough to get bookings, there are many duplication issues, views are not clear enough it does not make sense to..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035956)

LY

Laura Y.

Sign Language Interpreter

> "Also, it integrates with my Google Calendar so I am able to see my other tasks side by side with my WIW tasks."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7180969)

LJ

Lauren J.

Stylist

> "Unfortunately, it would not always show the most recently updated responses or schedule and as a result it became unreliable."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7155861)

Stenie O.

Owner CEO

> "When I work is great for time tracking, team communication, and saving time on scheduling. Plus, you can make your business schedule..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7109622)

JR

Jonathan R.

IT Admin

> "No Auditing capability to see if unauthorized changes were made, and does not work for complex workflows."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102270)

DP

Dan P.

COO

> "We use it to run our company, and it has allowed us to add more employees up to a point without too much additional cost."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7175317)

EW

Erin W.

Coordinator

> "When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6615876)

ES

Ed S.

Practice Manager

> "The employees like the ease of clocking on from their phone, i like the ability to set the parameters that require them to be on..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

MrElonElon U.

Compliance

> "Also, notifications can sometimes become overwhelming or missed depending on usage."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

GB

Gareth B.

Office manager

> "Cost effective way of tracking our team, costs and time on sites, helping the PM's track performance and budgets."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036439)

MY

Melyssa Y.

Manager

> "Also not being able to set a permanent schedule for everyone / duplicating the same work week over and over"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943)

RM

Rose M.

General Manager

> "I have no issues with this app my crew see the schedule as soon as I post it and the work chat gives us time to message for open..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7103655)

VR

Verified Reviewer

Account Manager

> "Occasionally notifications can be a little delayed or easy to miss, and some features feel limited unless you’re on a higher plan."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069530)

JL

JoAnna L.

Executive Director

> "It's also great for team members to be able to see their schedule in advance, and keeps a record of when they worked at their..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136834)

Paige F.

Production team breakout team

> "So if you had an issue all you could do is message your supervisor and coming from a background of human contact it made me feel..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6741816)

Ryan M.

Logistics

> "It has been one of the best applications I have used to keep track of time and schedules for multiple employees."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7176405)

LB

Laura B.

Manager

> "Specifically trying to differentiate between inperson and phone shifts was challenging"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953)

ES

Ed S.

Practice Manager

> "The reporting is quick and Easy, Notifications and reminders are customizable by user, It is very easy to use once you learn, Great..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

JA

Joseph A.

Marketing Specialist

> "I disliked that the GPS feature was not realtime data and found that the GPS features in general were not always accurate."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6849095)

MR

Melany R.

DSP

> "I also like the timesheet reports, i do my billing off it and my clients love the lack of micro management it offers"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035957)

CR

Christina R.

Instructor

> "I don’t like that you can’t see the full month calendar and it is expensive to add new users"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766278)

EM

Edward M.

General Manager

> "Our switch on a small scale to this platform, has expanded across many workgroups in our organization, allowing us to share staff..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6803998)

YA

Yanina A.

Patient Care Coordinator

> "One downside of the When I Work app is that it can sometimes be slow or glitchy, especially after updates."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6805074)

MY

Melyssa Y.

Manager

> "I like how I could copy and paste shifts to make it quicker and it let me know when people weren’t available when I was scheduling"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943)

VR

Verified Reviewer

Rental Manager

> "The Mobile version can be difficult to use as an admin. "

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7086443)

NC

Natalie C.

Night Nanny Provider

> "As a user, I like how easy it is to see my schedule, track my hours and make sure I am getting paid correctly for each shift."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127205)

EM

Ezra M.

Owner

> "The graphics could be a little better but the functions far out weigh the graphics by far."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6505873)

VR

Verified Reviewer

PS

> "It helped us identify which tasks needed to be done or prioritized, and we could easily see any changes or updates to our schedules..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6864522)

AW

Adam W.

Operations Manager

> "It was difficult to add depth to the tasks and scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7089031)

PF

Paul F.

Owner

> "I like how staff can see their schedule as well as pick up open shifts without having to go through admin."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136883)

VW

Veronica W.

Supervisor

> "A couple things that I wish the program could do is bid a partial shift on the app, it does not do that."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766510)

MN

Muna N.

Customer service rep

> "It makes checking schedules and shift changes very convenient and Notifications help me stay updated on work changes."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7083015)

ZZ

Zoë Z.

Receptionist

> "Additionally, notifications can sometimes be delayed, leading to confusion about shift changes."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

VR

Verified Reviewer

Cook

> "When I Work has made it easier for management to schedule employees, and for those employees to communicate their schedule needs,..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6883508)

RB

Regina B.

Manager

> "It’s not easy to adjust someone’s hours if they clock out late, etc.."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036078)

TS

Tanya S.

Director of Operations

> "As a regional manager, I am able to oversee and coordinate schedules easily and remotely from anywhere in the world."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036595)

BC

Benjamin C.

General Manager

> "Can be a little too quick to send out email updates to staff when changing scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6754072)

DL

Dakota L.

Administrative Associate

> "The best part about using When I Work is that people can drop, pickup and reschedule their own shifts. If two people want to swap..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6563954)

TW

Taylor W.

Construction Engineer

> "Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6313442)

MrElonElon U.

Compliance

> "What I liked most about When I Work is how much time it saves on scheduling and coordination."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

JR

Justin R.

Digital Librarian

> "For an organization trying to implement this software to staff that are used to doing schedules in other ways it has been difficult..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523)

SM

Soren M.

Coach

> "When I works mobile app graphical user interface is user friendly, with easy log-in access and to view how much I was getting paid..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443)

ZZ

Zoë Z.

Receptionist

> "While the app is good, the interface can be a bit clunky and unintuitive at times."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

JR

Jessy R.

Patient Care Coordinator

> "The platform is easy to use and provides clear, helpful information, including the exact location of my shifts."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7119483)

SU

Samantha U.

Director

> "The app is not as easy to customize the schedules as much as it is online."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6827938)

ES

Ed S.

Practice Manager

> "I definitely save time doing payroll sheets at the end of the pay period."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

ZZ

Zoë Z.

Receptionist

> "It had several glitches that significantly impacted its usability."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

LB

Laura B.

Manager

> "It makes scheduling a large number of people less onerous, transparent and takes the pressure off my team"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953)

KB

Kayla B.

Operations

> "I didn't like how When I Work wasn't easy to condense all of my scheduling, work and personal."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6699128)

CD

CJ D.

GENERAL MANAGER

> "Managers are in control of the system and it helps us in time accuracy with each staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7038694)

CA

Char A.

Site Administrator

> "Cannot change shift schedules/starting day easily"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765905)

MA

Matt A.

Ops Manager

> "Overall positive experience with When I Work, some new features over time but mostly for premium subscriptions or third party sales."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341)

HH

Heather H.

General Manager

> "Sometimes there is a lot of detritus and repeated shifts that shouldn't be."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6573807)

Lauren H.

Practice Manager

> "Value for the money, the customer support, the ease of use, the user interface, the features to track absences and days off..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6870656)

NG

Nina G.

General Manager

> "Messaging program was not reliable and some employees weren't getting messages"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765999)

LK

Lindsey K.

Operations Manager- we are a plumbing company- no option for this in industry

> "I really love it as a software and its ability for anyone to jump in and finalize scheduling for the team without formal training in..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765940)

AA

Alex A.

Chiropractor

> "Sometimes when using the app version there is a delay."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6663118)

LY

Laura Y.

Sign Language Interpreter

> "I enjoyed as a consumer to ease of picking up extra works shifts, and seeing my schedule as a whole."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7180969)

AS

Amanda S.

Administrative

> "This is a very basic program and does not offer as much as other programs do."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6710449)

TM

Tom M.

Managing Partner

> "The ability for my employees to self-schedule and keep in sync through the app has been a huge help to our small business."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766304)

RB

Richard B.

COO

> "Very limited and had no integration with Gusto"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6674727)

AM

Angie M.

Part-Time Guest Services

> "There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6546478)

IK

Ian K.

Ems

> "It was one sided and only management had full control, and ended up en mass miscommunication"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6667964)

Tomoya K.

Customer Service Representative.

> "It allowed me to even track my time so i was early for work."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300)

AE

Amanda E.

Front desk manager

> "Staff communication not easy but did not seem like the softwares main focus."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7002735)

AR

Amy R.

Accounts Coordinator

> "This has been a game changer when we schedule our 145 students staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136793)

NC

Nick C.

Executive Clinical Director

> "We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095)

MN

Matthew N.

Assistant Director

> "It’s easy to see and identify who is scheduled and when as well as tracking hours and managing employees."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035952)

JC

Jon C.

Box Office Manager

> "It does not work for all of our staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6685765)

JS

Julia S.

Director of Operations

> "I really like the employee scheduling tools, easy to create employee schedules, with templates or past weeks, taking into account..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6560024)

KS

Kyshira S.

Digital Content Creator

> "Sends too many alerts."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6823226)

JF

Jill F.

Events

> "We really appreciated the great customer support to get set up and ongoing tech help in getting started."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7174810)

NF

Nikki F.

HR

> "We have to pay for users multiple times because there isn't a way to use one platform and have different locations. "

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6192653)

DM

Danielle M.

administrative assistant

> "our techs can use this on their mobile devices and it makes it simple for them to use"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035954)

KM

Katie M.

Administrative Assistant

> "It's not really with When I Work but the way that our shifts are named and the times, it makes it a little confusing but that's on..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6294007)

MS

Mallory S.

Clinical Operations Manager

> "The ability to set recurring availability is a huge plus."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7094538)

AV

Asha V.

Beauty Specialist

> "For bigger organizations, it may not be worth carrying the variable fee structure to maintain annual budgeted expenses."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6406592)

SM

Soren M.

Coach

> "When I works mobile app graphical user interface is user friendly, with easy log-in access and to view how much I was getting paid..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443)

EM

Ezra M.

Owner

> "The graphics could be a little better but the functions far out weigh the graphics by far."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6505873)

Lauren H.

Practice Manager

> "Value for the money, the customer support, the ease of use, the user interface, the features to track absences and days off..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6870656)

ZZ

Zoë Z.

Receptionist

> "While the app is good, the interface can be a bit clunky and unintuitive at times."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

JC

Jacqueline C.

Clinic Manager

> "Now, it is all in one spot, and I can close out payroll remotely! And it is incredibly easy to navigate, even my older employees..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766490)

ZZ

Zoë Z.

Receptionist

> "It had several glitches that significantly impacted its usability."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

JT

Jude T.

Account Manger

> "How organized and easy the interface of the app is to use!"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035988)

JD

John D.

physician

> "The interface is drab and not the most intuitive. "

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___2640682)

LY

Laura Y.

Sign Language Interpreter

> "Also, it integrates with my Google Calendar so I am able to see my other tasks side by side with my WIW tasks."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7180969)

RB

Richard B.

COO

> "Very limited and had no integration with Gusto"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6674727)

CD

Cameron D.

Vice President

> "Integration with quickbooks is a breeze."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___4813257)

AS

Amanda S.

Administrative

> "This is a very basic program and does not offer as much as other programs do."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6710449)

PL

Pam L.

Intake Coordinator

> "At first I thought it was an extra tool, but in the end it simplifies a lot of things."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7137159)

AA

April A.

Owner

> "Its hard to use at first unless you are tech savvy"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___3231431)

MA

Matt A.

Ops Manager

> "The interface is modern and easy to work with."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341)

SP

Stephanie P.

Office Manager

> "Change can be difficult and hard to remember at times."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___2435417)

JT

Jude T.

Account Manger

> "How organized and easy the interface of the app is to use!"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035988)

SM

Soren M.

Coach

> "Overall my experience with the application was fair, but I would not recommend the application to other customers"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443)

DC

Dale C.

City Operations Manager

> "The software is very easy and straight forward to use."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7140556)

JH

Jessie H.

Director

> "They used to care about their customers, now they don't."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6425200)

JF

Jill F.

Events

> "We really appreciated the great customer support to get set up and ongoing tech help in getting started."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7174810)

KN

Kendrick N.

CEO

> "There is nothing to like about this service."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6079449)

MR

Melany R.

DSP

> "The customer service was amazing when i requested tutorials to provide my staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035957)

AM

Ahmed M.

Business coordinator

> "Customer service is pretty slow when the system lags but happens very rare."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___3037949)

[View Reviews](https://www.capterra.com/p/121248/When-I-Work/reviews/)

MESHVKUMAR P.

IT Associate

> "Trackabi is really good tool for tracking work hours, managing timesheets and monitoring team productivity from one platform."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7119045)

John Gerard B.

Content Writer

> "I have my colleagues saying as well that their Trackabi timers just pause/stop randomly, even though they were actively using them, and thus, per company..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7085645)

Efe K.

Sales Coordinator

> "This benefits me by making my work more transparent, reducing guesswork when reporting hours, and helping me better understand and manage my productivity."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7070299)

Arghadeep D.

Software Developer

> "I have also noticed that Trackabi sometimes records time inaccurately, even when my laptop is closed. Although I can remove the unnecessary logged time, I..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7066796)

Akarsh kumar J.

Flutter developer

> "Trackerabi is cheaper and provide more features, it has an excellent customer support, it has one of the finest securities in all the competitor software.it..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7062187)

Akarsh kumar J.

Flutter developer

> "I don't like its design much.it looks outdated. and showing data is too congested therefore harder to read."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7062187)

Eddil C.

Team Supervisor

> "What I loke most is that, Trackabi has made my workday more organized and productive with its reliable timer and simple workflow, despite a few minor UI..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7066774)

JC

Javier C.

CTO at Proportione

> "Occasionally, there’s a bit of lag, and it doesn't offer all the functionalities available on the desktop version."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6533072)

Abdul K.

Inside Sales

> "It’s a reliable, user-friendly tool that helps track time and productivity effectively, with useful insights that support better planning and team..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7066372)

Arghadeep D.

Software Developer

> "This problem does not occur when Trackabi is turned off."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7066796)

EM

Ernest M.

Business Owner

> "It’s quite customizable and most importantly it measures a number of factors around productivity including screenshots and keyboard activity as well as..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6533725)

SK

Shubham K.

Web Developer

> "Additionally, the lack of detailed tracking history beyond the current shipment was somewhat limiting for users who prefer to keep a comprehensive log of..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6340676)

BS

Bart S.

Director

> "I found the reporting features to be particularly helpful, as they provided clear insights into productivity and helped keep the team on schedule. Although..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6565662)

Lowee Jan Dor A.

Graphic Designer

> "Sometimes, the monitoring is inaccurate."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7085694)

Anirban D.

Full Stack Developer Intern

> "Overall, Trackabi has made my workday more organized and productive with its reliable timer and simple workflow, despite a few minor UI improvements it..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7052460)

HR

Henry R.

Manager

> "For tasks heavily reliant on the mobile application, occasional connectivity issues or limitations on certain devices may impact the effectiveness of GPS..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6032550)

BS

Bart S.

Director

> "The platform is user-friendly and offers a comprehensive set of tools for time tracking and project management, which made it easy to organize tasks and..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6565662)

ND

Naveen D.

QA Analyst

> "The timer is not synchronized between the web page and the application at times. When I try to open the application, I don't get redirected to the current..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6342259)

PB

Prapanna B.

Project Delivery Manager

> "Overall statistics of team members provide a clear summary of performance, contributions, skills, productivity, and collaboration levels across the entire..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7066341)

MA

Majesty A.

Owner

> "Sometimes its lagging in mac users."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6809195)

GG

Gabriel G.

Integration Manager

> "This benefits me because it provides valuable information to analyze my team’s performance and make improvements based on real data."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7077168)

Ahmed S.

Project Manager

> "However, I've noticed that the app can be a bit slow at times, and it lacks some tracking features in mobile app."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6263144)

AB

ALEX B.

Virtual Assistant

> "It has made me more conscious of my productivity, helps me stay accountable, and allows me to track trends over time."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7066698)

MA

Md. A.

Sales Development representative

> "It plays a bad role in tracking, like when I'm trying to talk with someone about work, but it stops in a few seconds."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6339413)

Nooky A.

Virtual Assistant

> "The reports look neat, and I love how easy it is to share clean timesheets with clients. Plus, it syncs well between my laptop and phone, which makes..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7052659)

SK

Shubham K.

Web Developer

> "Occasionally, the platform experienced delays in updating shipment statuses, leading to moments of uncertainty."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6340676)

JG

Jachim G.

Founder

> "It provides good insights in my staff's productivity as well as allows detailed billing towards my clients."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6813164)

VR

Verified Reviewer

CEO

> "I don't like the fact that we still had to reach out to their support everytime we need to delete a user or update the email of the user."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6300940)

TR

Toni R.

Owner

> "What really impressed me is that one of my clients, who runs a trades business, started using Trackabi to oversee his teams at multiple job sites — and it’s..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6805157)

MS

Mahfuz S.

Link Builder

> "I guess these issues need to be addressed by a proper community or forum, which would reduce the confusion. Cause I'm sure there are people like me become..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6340557)

Garry M.

Pres.

> "This software has completely streamlined how we handle time tracking, staff scheduling, project oversight, and reporting."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6812316)

SMI

Sidi Mohammed I.

Virtual Assistant

> "Updates are too frequent, best to reduce the number of updates"

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6341713)

YH

Yash H.

SDE

> "It’s easy to use, runs smoothly in the background, and provides transparent and reliable time tracking that helps maintain consistency and focus during work..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7087700)

MAAS

Md. Al Amin S.

frontend developer

> "I found Trackabi's user interface to be somewhat cluttered and not very intuitive."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6340500)

PJL

Paula Joyce L.

Admin Support

> "I especially like how it clearly shows productivity and work patterns it really helps with better planning and focus."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7085326)

RJ

Rachana J.

Software Developer

> "Poor software to track time (on linux, not sure about windows)"

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6342671)

JS

Julian S.

CEO

> "I love the ability to fine tune the tool to stop tracking if there is a lack of movement for X amount of time."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6543601)

RS

Raphael S.

owner

> "I don´t want to track the GPS of my users, so it´s useless for me and raises eyebrows of my users."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___5000738)

Garry M.

Pres.

> "Trackabi has not only improved internal communication but also helped us stay on budget, meet deadlines, and optimize team performance."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6812316)

AM

Aislinn M.

Content editor and strategist

> "This area is one that really needs improvement and it's extremely frustrating."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6340658)

Arghadeep D.

Software Developer

> "I also liked the customer support I recieved during my inital setup of trackabi - they were fast and also helped me set it up real quick"

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7066796)

CS

Charmy S.

Sr. Marketing Executive

> "It is not compatible with all the apps and platforms that a user might be using."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___4745753)

BS

Bart S.

Director

> "I also appreciated the detailed reporting options, which provided clear insights into productivity and project timelines."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6565662)

RS

Raphael S.

owner

> "When I asked about how data is stored, I didn´t receive an answer!"

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___5000738)

AB

ALEX B.

Virtual Assistant

> "The trend tracking feature clearly shows my progress over time, making it easy to stay accountable."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7066698)

JJ

Jeet J.

Founder & CEO

> "The user apps crashes a lot of time and results into accurate time tracking."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___3775851)

TR

Toni R.

Owner

> "It allows for high level entries as well as extremely granular details all with a low to moderate learning curve."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6805157)

VD

Vishal D.

Content Writer

> "Sometimes, the application crashes due to an unknown error and required re-installation."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___3399185)

Eric F.

Customer Success Advisor

> "I really like that it helps me see how long I spend working vs. using non-productive apps."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7085243)

MAAS

Md. Al Amin S.

frontend developer

> "I found Trackabi's user interface to be somewhat cluttered and not very intuitive."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6340500)

Nooky A.

Virtual Assistant

> "The reports look clean, which makes sending timesheets to clients super easy."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7052659)

CS

Charmy S.

Sr. Marketing Executive

> "It is not compatible with all the apps and platforms that a user might be using."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___4745753)

JGF

Joriz Gerer F.

VA

> "It provides excellent customer support and has one of the strongest security systems among competitor software."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___7085100)

MS

Mahfuz S.

Link Builder

> "I guess these issues need to be addressed by a proper community or forum, which would reduce the confusion. Cause I'm sure there are people like me become..."

[See full review](https://www.capterra.com/p/189304/Trackabi/#Capterra___6340557)

[View Reviews](https://www.capterra.com/p/189304/Trackabi/reviews/)

## User interface

4.47 (1,300)

[Trackabi](https://www.capterra.com/p/189304/Trackabi/)

4.65 (217)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

When I Work

Top features

27/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Automatic Time Capture
-   Billable Items Tracking
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Biometric Recognition
-   Budgeting/Forecasting
-   Budget Tracking
-   Business Tool Integration
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Ease of Completing Timesheets
-   Electronic Payments
-   Employee Database
-   Employee Management
-   Employee Scheduling
-   Estimating
-   Expense Tracking
-   Generative AI
-   Internationalization
-   Invoice Creation and Delivery
-   Invoice Management
-   Leave Tracking
-   Location Tracking
-   Mobile Access
-   Mobile App
-   Mobile User Support
-   Multi-Currency
-   Multi-Language
-   Multiple Billing Rates
-   Offline
-   Offline Time Tracking
-   Online Time Tracking
-   Optical Character Recognition
-   Overtime Calculation
-   Payroll Integration
-   Payroll Management
-   Performance and Reliability

[See all features](https://www.capterra.com/p/121248/When-I-Work/#features)

Trackabi

19/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Automatic Time Capture
-   Billable Items Tracking
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Biometric Recognition
-   Budgeting/Forecasting
-   Budget Tracking
-   Business Tool Integration
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Ease of Completing Timesheets
-   Electronic Payments
-   Employee Database
-   Employee Management
-   Employee Scheduling
-   Estimating
-   Expense Tracking
-   Generative AI
-   Internationalization
-   Invoice Creation and Delivery
-   Invoice Management
-   Leave Tracking
-   Location Tracking
-   Mobile Access
-   Mobile App
-   Mobile User Support
-   Multi-Currency
-   Multi-Language
-   Multiple Billing Rates
-   Offline
-   Offline Time Tracking
-   Online Time Tracking
-   Optical Character Recognition
-   Overtime Calculation
-   Payroll Integration
-   Payroll Management
-   Performance and Reliability

[See all features](https://www.capterra.com/p/189304/Trackabi/#features)

### Recognition

No recognitions have been awarded to When I Work

Trackabi is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Time Tracking Software (2026) 

Best Value Time Tracking Software (2023) 

### Deployment & support

When I Work

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Trackabi

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

When I Work

-   By When I Work
-   Located in United States
-   Founded in 2010

Trackabi

-   By Trackabi
-   Located in United States
-   Founded in 2018

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[Trackabi](https://www.capterra.com/p/189304/Trackabi/)[4.65 (217)](https://www.capterra.com/p/189304/Trackabi/reviews/)

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Contact vendor for pricing

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Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/121248-167811/When-I-Work-vs-Deputy)

[Trackabi](https://www.capterra.com/p/189304/Trackabi/)[4.65 (217)](https://www.capterra.com/p/189304/Trackabi/reviews/)

vs

[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)[4.54 (1,613)](https://www.capterra.com/p/132376/Hubstaff/reviews/)

$3.2/month

Price

$7/month

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/132376-189304/Hubstaff-vs-Trackabi)

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.47 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

vs

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[4.69 (7,023)](https://www.capterra.com/p/151722/TSheets/reviews/)

$2.5/month

Price

$20/month

4.3

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121248-151722/When-I-Work-vs-TSheets)

[Trackabi](https://www.capterra.com/p/189304/Trackabi/)[4.65 (217)](https://www.capterra.com/p/189304/Trackabi/reviews/)

vs

[WebWork Time Tracker](https://www.capterra.com/p/151338/WebWork-Time-Tracker/)[4.65 (628)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/)

$3.2/month

Price

$6.39/month

4.5

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/151338-189304/WebWork-Time-Tracker-vs-Trackabi)