# Compare When I Work vs TimeTrakGO 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare When I Work and TimeTrakGO based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121248-192696/When-I-Work-vs-TimeTrakGO

---

# When I Work vs TimeTrakGO Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

When I WorkTimeTrakGO2/4 selected

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

[TimeTrakGO](https://www.capterra.com/p/192696/TimeTrakGO/)[4.7 (195)](https://www.capterra.com/p/192696/TimeTrakGO/reviews/)

[## When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting Price

$2.50/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [1,291 reviews](#user-reviews)

Positive

1,161

Neutral

94

Negative

36

[## TimeTrakGO](https://www.capterra.com/p/192696/TimeTrakGO/)[4.7 (195)](https://www.capterra.com/p/192696/TimeTrakGO/reviews/)

Starting Price

$2.40/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

185

Neutral

8

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 15,953 reviews from time clock software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Clock In/Out

4.7

Employee Time Tracking

4.6

Timesheet Management

4.6

Payroll Reporting

NA

Mobile Access

4.5

74%Fit

Missing features

Feature ratings

Clock In/Out

4.8

Employee Time Tracking

4.9

Timesheet Management

4.8

Payroll Reporting

NA

Mobile Access

4.7

User satisfaction

User satisfaction

4.5

User reviews[1,291](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.7

User reviews[195](https://www.capterra.com/p/192696/TimeTrakGO/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$2.50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$2.40Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication.

Best for

TimeTrakGO is designed for small to mid-size businesses seeking accurate, flexible, and easy-to-use time-tracking with optional physical clock hardware.

## User reviews

Pros & cons

Stenie O.

Owner CEO

> "When I work is great for time tracking, team communication, and saving time on scheduling. Plus, you can make your business schedule ahead of..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7109622)

MA

Matt A.

Ops Manager

> "It would be nice if small bug would be fixed like the precision of the drag and drop which is sometimes impossible to align with a specific..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341)

VR

Verified Reviewer

Admin

> "It makes scheduling simple, keeps the team connected, and the mobile app adds great flexibility. While there’s minor room for improvement in..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127320)

JR

Jonathan R.

IT Admin

> "No Auditing capability to see if unauthorized changes were made, and does not work for complex workflows."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102270)

RM

Rose M.

General Manager

> "I have no issues with this app my crew see the schedule as soon as I post it and the work chat gives us time to message for open shifts"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7103655)

MY

Melyssa Y.

Manager

> "Also not being able to set a permanent schedule for everyone / duplicating the same work week over and over"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943)

MrElonElon U.

Compliance

> "For example, the ability for employees to swap shifts directly in the app and for managers to validate quickly significantly reduces..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

ACG

Adem Can G.

Operations Manager

> "System is not quick enough to get bookings, there are many duplication issues, views are not clear enough it does not make sense to not have..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035956)

MY

Melyssa Y.

Manager

> "I like how I could copy and paste shifts to make it quicker and it let me know when people weren’t available when I was scheduling"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943)

VR

Verified Reviewer

Account Manager

> "Occasionally notifications can be a little delayed or easy to miss, and some features feel limited unless you’re on a higher plan."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069530)

VR

Verified Reviewer

PS

> "It helped us identify which tasks needed to be done or prioritized, and we could easily see any changes or updates to our schedules just by..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6864522)

TW

Taylor W.

Construction Engineer

> "Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do anything,..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6313442)

ES

Ed S.

Practice Manager

> "The employees like the ease of clocking on from their phone, i like the ability to set the parameters that require them to be on site or..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

JR

Justin R.

Digital Librarian

> "For an organization trying to implement this software to staff that are used to doing schedules in other ways it has been difficult for people..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523)

GB

Gareth B.

Office manager

> "Cost effective way of tracking our team, costs and time on sites, helping the PM's track performance and budgets."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036439)

EW

Erin W.

Coordinator

> "When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying to get..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6615876)

JL

JoAnna L.

Executive Director

> "It's also great for team members to be able to see their schedule in advance, and keeps a record of when they worked at their fingertips."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136834)

MrElonElon U.

Compliance

> "Also, notifications can sometimes become overwhelming or missed depending on usage."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

MN

Muna N.

Customer service rep

> "It makes checking schedules and shift changes very convenient and Notifications help me stay updated on work changes."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7083015)

JA

Joseph A.

Marketing Specialist

> "I disliked that the GPS feature was not realtime data and found that the GPS features in general were not always accurate."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6849095)

VR

Verified Reviewer

Cook

> "When I Work has made it easier for management to schedule employees, and for those employees to communicate their schedule needs, upcoming..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6883508)

VR

Verified Reviewer

Rental Manager

> "The Mobile version can be difficult to use as an admin. "

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7086443)

SM

Soren M.

Coach

> "When I works mobile app graphical user interface is user friendly, with easy log-in access and to view how much I was getting paid each period."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443)

AW

Adam W.

Operations Manager

> "It was difficult to add depth to the tasks and scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7089031)

ES

Ed S.

Practice Manager

> "The reporting is quick and Easy, Notifications and reminders are customizable by user, It is very easy to use once you learn, Great value for..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

Paige F.

Production team breakout team

> "So if you had an issue all you could do is message your supervisor and coming from a background of human contact it made me feel uneasy never..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6741816)

Lauren H.

Practice Manager

> "Value for the money, the customer support, the ease of use, the user interface, the features to track absences and days off requested,..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6870656)

NC

Nick C.

Executive Clinical Director

> "We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time sheets,..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095)

MR

Melany R.

DSP

> "I also like the timesheet reports, i do my billing off it and my clients love the lack of micro management it offers"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035957)

SU

Samantha U.

Director

> "The app is not as easy to customize the schedules as much as it is online."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6827938)

EM

Edward M.

General Manager

> "Our switch on a small scale to this platform, has expanded across many workgroups in our organization, allowing us to share staff and..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6803998)

LB

Laura B.

Manager

> "Specifically trying to differentiate between inperson and phone shifts was challenging"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953)

Tomoya K.

Customer Service Representative.

> "It allowed me to even track my time so i was early for work."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300)

CR

Christina R.

Instructor

> "I don’t like that you can’t see the full month calendar and it is expensive to add new users"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766278)

NC

Natalie C.

Night Nanny Provider

> "As a user, I like how easy it is to see my schedule, track my hours and make sure I am getting paid correctly for each shift."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127205)

AV

Asha V.

Beauty Specialist

> "For bigger organizations, it may not be worth carrying the variable fee structure to maintain annual budgeted expenses."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6406592)

PF

Paul F.

Owner

> "I like how staff can see their schedule as well as pick up open shifts without having to go through admin."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136883)

NC

Nick C.

Executive Clinical Director

> "The only drawback we are facing has less to do with When I Work and more to do with the use of productivity software in general."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095)

TS

Tanya S.

Director of Operations

> "As a regional manager, I am able to oversee and coordinate schedules easily and remotely from anywhere in the world."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036595)

YA

Yanina A.

Patient Care Coordinator

> "One downside of the When I Work app is that it can sometimes be slow or glitchy, especially after updates."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6805074)

MS

Mallory S.

Clinical Operations Manager

> "The ability to set recurring availability is a huge plus."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7094538)

EM

Ezra M.

Owner

> "The graphics could be a little better but the functions far out weigh the graphics by far."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6505873)

DL

Dakota L.

Administrative Associate

> "The best part about using When I Work is that people can drop, pickup and reschedule their own shifts. If two people want to swap it's easy..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6563954)

VW

Veronica W.

Supervisor

> "A couple things that I wish the program could do is bid a partial shift on the app, it does not do that."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766510)

SM

Sarah M.

Ops Mgr

> "Fantastic- saves our management team and workforce a lot of redundancy and missed communication. "

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102148)

AL

Anjali L.

\-

> "Sometimes the clock in/clock out doesn't detect the location properly and takes a long time."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6475366)

Jenica R.

Administrative Assistant

> "It also saves a lot of back and forth with the employees compared to manual scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7085228)

ZZ

Zoë Z.

Receptionist

> "Additionally, notifications can sometimes be delayed, leading to confusion about shift changes."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

MrElonElon U.

Compliance

> "What I liked most about When I Work is how much time it saves on scheduling and coordination."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

RB

Regina B.

Manager

> "It’s not easy to adjust someone’s hours if they clock out late, etc.."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036078)

SM

Sean M.

Store director

> "Love the hour tracking and pay tracking function"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102165)

BC

Benjamin C.

General Manager

> "Can be a little too quick to send out email updates to staff when changing scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6754072)

JR

Jessy R.

Patient Care Coordinator

> "The platform is easy to use and provides clear, helpful information, including the exact location of my shifts."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7119483)

AE

Amanda E.

Front desk manager

> "Staff communication not easy but did not seem like the softwares main focus."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7002735)

ZL

Zach L.

Warehouse Manager

> "I like how quickly you can edit information in the platform and quickly pull timesheet data."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6842426)

ZZ

Zoë Z.

Receptionist

> "While the app is good, the interface can be a bit clunky and unintuitive at times."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

ES

Ed S.

Practice Manager

> "I definitely save time doing payroll sheets at the end of the pay period."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

KS

Kyshira S.

Digital Content Creator

> "Sends too many alerts."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6823226)

LB

Laura B.

Manager

> "It makes scheduling a large number of people less onerous, transparent and takes the pressure off my team"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953)

JR

Justin R.

Digital Librarian

> "Time off requests can't be changed, only deleted and re-added. Why?"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523)

CD

CJ D.

GENERAL MANAGER

> "Managers are in control of the system and it helps us in time accuracy with each staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7038694)

ZZ

Zoë Z.

Receptionist

> "It had several glitches that significantly impacted its usability."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

MA

Matt A.

Ops Manager

> "Overall positive experience with When I Work, some new features over time but mostly for premium subscriptions or third party sales."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341)

CH

Cindy H.

Adminitrator

> "What I liked the least about When I Work is the time tracking feature because it real time updates are not automatically available without..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___4857822)

Tomoya K.

Customer Service Representative.

> "It allowed me to see my work schedule with ease."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300)

KB

Kayla B.

Operations

> "I didn't like how When I Work wasn't easy to condense all of my scheduling, work and personal."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6699128)

LK

Lindsey K.

Operations Manager- we are a plumbing company- no option for this in industry

> "I really love it as a software and its ability for anyone to jump in and finalize scheduling for the team without formal training in order to..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765940)

CA

Char A.

Site Administrator

> "Cannot change shift schedules/starting day easily"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765905)

TM

Tom M.

Managing Partner

> "The ability for my employees to self-schedule and keep in sync through the app has been a huge help to our small business."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766304)

SM

Soren M.

Coach

> "Overall my experience with the application was fair, but I would not recommend the application to other customers"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443)

AM

Angie M.

Part-Time Guest Services

> "There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6546478)

HH

Heather H.

MA

> "I dislike that I have to switch between positions."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6866888)

AR

Amy R.

Accounts Coordinator

> "This has been a game changer when we schedule our 145 students staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136793)

HH

Heather H.

General Manager

> "Sometimes there is a lot of detritus and repeated shifts that shouldn't be."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6573807)

VR

Verified Reviewer

Account Manager

> "I liked how easy it was to view shifts, request time off, and communicate with the team all in one place."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069530)

NG

Nina G.

General Manager

> "Messaging program was not reliable and some employees weren't getting messages"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765999)

MN

Matthew N.

Assistant Director

> "It’s easy to see and identify who is scheduled and when as well as tracking hours and managing employees."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035952)

AA

Alex A.

Chiropractor

> "Sometimes when using the app version there is a delay."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6663118)

JS

Julia S.

Director of Operations

> "I really like the employee scheduling tools, easy to create employee schedules, with templates or past weeks, taking into account time off and..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6560024)

AS

Ashley S.

HR & Training Specialist

> "We once attempted to integrate When I Work's time tracking feature, but there were several issues that could not be corrected for our needs."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___5004409)

[View Reviews](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Vladimir B.

IT

> "The intuitive design, straightforward setup, and seamless kiosk functionality on tablets make TimeTrakGO incredibly..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7072653)

JM

Jen M.

School Administrative Assistant

> "We don't have the ability to configure our specific pay periods (though we do have a workaround, it's not ideal)."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7093359)

CH

Charlene H.

Owner

> "We use it for multiple Companies we track and they make it so simple to pull reports for each entity. "

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7094116)

HC

Hyein C.

HR Assistant Manager

> "This leads to inaccurate payroll records and requires manual corrections every time a simple double-tap occurs."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7095550)

IK

Isaak K.

Partner and Accountant

> "So far it works well for my company since we do not have a large amount of employees and it's easy to review time..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7095613)

PH

Penny H.

Office Manager

> "I also could not get it to work well for me the first payroll had hour used from the prior year and it would not..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7095555)

JH

Jazmine H.

Chief Executive Officer

> "The simplicity of its graphical timecards makes it easy for our team to log hours accurately, and the mobile access..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6459870)

BM

Bernie M.

Production Supervisor

> "We have had some issues where the internet drops out and the employees are unable to clock in, we are able to come..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6731558)

SM

Scott M.

IT Director

> "Works great for our needs in our environment people are not allowed to use smart phones so this was a perfect..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7098541)

VR

Verified Reviewer

Owner

> "You pay for each user, even for the administrator who doesnt track time,so that is a hidden cost that really makes..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6874655)

JM

Jessica M.

Manager

> "I really like TimeTrakGo, it is easy to get my invoices, add/remove users and the alerts are very helpful for me and..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7095527)

RP

Ryan P.

President

> "The main issue is the tablet disconnects due to "updates" and then it becomes useless for my employees at our client..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6473495)

TS

Tiera S.

COO

> "Was an easy solution for my employees to track time and to track PTO, etc."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7093381)

CS

Christy S.

Administrative Human Resource

> "The only con I feel like is the employee can't see their previous days total time on their terminal."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7098528)

JM

Jen M.

School Administrative Assistant

> "We love the simplicity of the time tracking product and the responsiveness of the TimeTrakGO support team."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7093359)

PH

Penny H.

Office Manager

> "The vacation hour tab did not work for me."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7095555)

JR

Jamie R.

COO

> "I can also create rules to make payroll so much easier."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7098531)

BA

Brant A.

Owner

> "The mobile interface is very basic for a managers account; seems the employees hours can't be monitored from the..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6473181)

EB

Ethan B.

GM

> "Was set up in 15 minutes, started adding employee right away was up and running within 30 minutes and solved lots of..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6870060)

KW

Kim W.

Office Manager

> "Don't like that when their is an update to the phone app it doesn't tell you. "

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7098567)

LM

Laurie M.

Assistant Admin

> "TimeTrakGO integrates with our payroll software system, Gusto, and makes preparing reports for payroll very easy."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6451369)

JH

Jazmine H.

Chief Executive Officer

> "The biggest downside is the lack of integration with our payroll system, which forces us to manually enter hours."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6459870)

RV

Reymund V.

C.O.O.

> "i like the login option from your phone."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7093887)

VR

Verified Reviewer

Paralegal

> "Sometimes the geotracking is also off, which makes it difficult to clock in and out."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6874665)

RR

Rachel R.

Firm Administrator

> "TimeTrakGO was easy to implement, and has given u better insight into when our employees are working."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7095582)

WK

Whitney K.

Office Manager

> "Nowhere for staff to leave notes within the system for missed punches."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6874623)

LK

Laura K.

Contributions and Benefits Coordinator

> "They respond quickly and work hard to ensure I understand fully the answer to my questions. "

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7096271)

SG

SUSAN G.

OFFICE MANAGER

> "I DON'T LIKE THAT IT DOES NOT TAKE THE 10 MINUTE BREAKS"

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7098611)

IK

Isaak K.

Partner and Accountant

> "Correcting time and viewing reports is relatively easy as well."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7095613)

CM

Corinn M.

Administrative Assistant

> "PTO and Sick time set up was a bit confusing."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7093421)

KF

Karen F.

Business and Accounting Specialist

> "I highly recommend TimeTrakGO for keeping track of hourly employees clock times and PTO."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6871370)

FS

Faith S.

Accounts Receivable Payroll

> "Before using TimeTrakGo, we were using a software that was causing too much grief and headaches."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6869480)

JR

Jamie R.

COO

> "I absolutely appreciate the facial recognition and so does our team. "

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7098531)

JM

Jericho M.

EHS Admin

> "That was not beneficial because anyone can clock in for someone else."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7095576)

JH

Jazmine H.

Chief Executive Officer

> "Overall, TimeTrakGO offers excellent value, especially for small to mid-sized businesses looking for a user-friendly..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6459870)

JH

Jazmine H.

Chief Executive Officer

> "This adds unnecessary time to our payroll process and increases the risk of errors."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6459870)

TS

Tiera S.

COO

> "I like the geofencing option."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7093381)

LM

Lisa M.

Executive Assistant to President

> "I started using TimeTrakGo after getting frustrated with the cost of QuickBooks Time."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6872703)

AW

Anglena W.

Payroll Manager

> "Also, reports are easily created for printing or downloading which is great for payroll purposes."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6443129)

JI

Jennifer I.

HR Manager

> "System crashes if you don't update your mobile device/iPad."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6484471)

IH

Itayekzzit H.

Branch Manager

> "It's user friendly, our employees have no problem using it and customer service/support does such a great job."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7098748)

JD

Jessica D.

HR

> "The payroll export report is very basic and debatable whether it's worth the extra fee when you can customize..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6073040)

AW

Ashley W.

Administrator

> "The customer service is top notch!"

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7097201)

KC

Kenny C.

Custodial Foreman

> "The system feels convoluted at first and takes time to understand how to pull reports for individuals or locations..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6243385)

MH

McKenna H.

CEO

> "So easy to work with and have all the features we need as a small business."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7098631)

RD

Richard D.

Manager

> "I do have any real issues, but if I had to nitpick is that when I give a suggestion on a feature and they tell me..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6072947)

SR

Shannon R.

Financial Assistant

> "After trying several other timeclock programs, I was in love with the ease of use. "

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7102317)

AA

Alice A.

bookkeeper

> "Forcing rounding to apply to lunch break is almost a deal breaker. "

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6252192)

CS

Christy S.

Administrative Human Resource

> "All the administrator aspects are very easy to use for payroll."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___7098528)

SS

Stephanie S.

accountant

> "It was a little difficult for some of our employees to set this up on their phones. "

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___4980373)

SB

Sylvia B.

Administrative

> "Great online time clock service that handled our needs and our budget."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6731614)

NS

Nathan S.

Mortician Owner

> "It has a number of features that we are paying for that we don't use."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6252135)

EM

Eyal M.

COO

> "Setting up time tracking, approvals, and reports is a breeze."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6731402)

MS

Matthew S.

CPA

> "automatic log out way too fast"

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6078585)

OC

Otilia C.

OFFICE MANAGERS

> "price is greatand accrual function that included holiday and upaid time off"

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6449293)

WK

William K.

President

> "This is not possible and now I am stuck as the admin. "

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___4823268)

JW

Jessica W.

Financial Controller

> "The ability to lock the location so they have to be on-site to clock in is important for our company and cuts down..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___6083341)

JS

Jennifer S.

Office Manager

> "It didn't offer more. As we grew, we had to move to a more inclusive package that is not as user friendly with a..."

[See full review](https://www.capterra.com/p/192696/TimeTrakGO/#Capterra___3726989)

[View Reviews](https://www.capterra.com/p/192696/TimeTrakGO/reviews/)

## User interface

4.47 (1,291)

[TimeTrakGO](https://www.capterra.com/p/192696/TimeTrakGO/)

4.71 (195)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

AI Copilot

207

Important

Alerts/Notifications

150

Important

API

120

Important

When I Work

Top features

26/36

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Audit Trail
-   Automated Scheduling
-   Automatic Time Capture
-   Biometric Recognition
-   Break Management
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Employee Scheduling
-   Employee Time Tracking
-   Generative AI
-   Geofencing
-   HR Management
-   Labor Cost Reporting
-   Labor Forecasting
-   Lockout Periods
-   Mobile Access
-   Overtime Calculation
-   Payroll Management
-   Payroll Reporting
-   Project Time Tracking
-   Punch card
-   Real-Time Reporting
-   Reminders
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/121248/When-I-Work/#features)

TimeTrakGO

21/36

-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Audit Trail
-   Automated Scheduling
-   Automatic Time Capture
-   Biometric Recognition
-   Break Management
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Employee Scheduling
-   Employee Time Tracking
-   Generative AI
-   Geofencing
-   HR Management
-   Labor Cost Reporting
-   Labor Forecasting
-   Lockout Periods
-   Mobile Access
-   Overtime Calculation
-   Payroll Management
-   Payroll Reporting
-   Project Time Tracking
-   Punch card
-   Real-Time Reporting
-   Reminders
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/192696/TimeTrakGO/#features)

### Recognition

When I Work is recognized as a top-rated tool in 5 Capterra Shortlist reports

TimeTrakGO is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Time ClockSoftware (2026) 

### Deployment & support

When I Work

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TimeTrakGO

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

When I Work

-   By When I Work
-   Located in United States
-   Founded in 2010

TimeTrakGO

-   By TimeTrak Systems
-   Located in United States
-   Founded in

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