Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication.
Restaurant Operators, COO, Culinary Directors, Food & Beverage Directors, Training Directors, R&D Chefs, Corporate Chefs, Restaurant Groups, Bakeries, Ghost Kitchens, Caterers, Meal Kit Companies,
I have never worked with a company that had such great and responsive customer service. The product is great and the service is top notch.
You have to pay for unused users portion- e.g you have only 5 users but you still have to pay for 10 users. It is misleading that they list a price per user.
When I Work allows me to keep track of my work schedule seamlessly. I have recommended it to a few of my friends who are not the greatest with time management.
Often, this process is tedious, but it doesn't come up often as the initial mistake is human error.
Reliable, much easier to print from a few years ago, and aside from having to be very careful where you click when making adjustments on the schedule, good software.
They change features that are detremental and don't give an option to opt out. You can't speak to a person you have to email them with problems.
When I Work is such a great scheduling solution for almost any business with more than one employee. It offers tons of great features at reasonable prices compared to some of their competitors.
Sometimes on the android app its signs you out or completely fails to load. Re-opening the app usually fixes it but it can be frusterating.
It is very easy to use, and looks great on both mobile and desktop. The ability to upload photos and videos for individual steps is great for sharing steps with the team.
The printing & exporting to PDF is a pain. There is no way of sorting alphabetically for print which makes it pain to organize.
I love that our staff already can't seem to live without it. I am extremely grateful for how easy it is for them to use.
I have a link more than an app on my phone which was confusing at the beginning. Now I just click and it loads.
Easy to input & use the recipes. The word feature is awesome, and it has brought a fair deal of consistency in terms of the preparation to the kitchen team.
For example, we never use the recipes tab. It contains every recipe ever made and we have everything broken down in sections so it just makes it more confusing fo the teams in the kitchens.
The product is continually being enhanced, and I love using it. This product has and will save me and my team many hours.
There are still a lot of limitations to how you add and convert ingredients. I don't find their conversion and yield modifiers intuitive and they lack the educational resources on their site to learn.
Kendrick: Hi, my name is Kendrick, owner of Kenny's Kitchen, LLC. I give When I Work five out of five. The products I switched from before using When I Work, it was Square. The scheduling is okay for Square, but When I work breaks it down more for me, to help me more understand. So I love it. When I Work is when I work. I chose When I Work because out of the two to three other scheduling apps I looked through, When I Work, it gave me more of what I needed. Time, wage, how much I'm looking at for wages, for the employee, for the week, the complete breakdown that I need is why I chose When I Work over the other applications. Just enter my information for my company, enter the information for my employees, they even double check and do follow up calls just to make sure everything gets correct. So I really, really had an easy time getting started with that. Anyone else using When I Work I feel like applications such as this one are for any business, but they would be more helpful for small businesses like myself. Because depending on your number of employees, that right there is what you need. And again, they have great resources. They even have helpful videos. Any and everything to help you with learning to schedule, manage employees in your company, When I Work has it for you.
When I Work
Top Featuresmeez
Products similar to those you're currently comparing:
