# Compare When I Work vs Humanity Schedule 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Humanity Schedule and When I Work based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121248-248404/When-I-Work-vs-Humanity

---

# Humanity Schedule vs When I Work Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Humanity ScheduleWhen I Work2/4 selected

[Humanity Schedule](https://www.capterra.com/p/248404/Humanity/)[4.3 (379)](https://www.capterra.com/p/248404/Humanity/reviews/)

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

[## Humanity Schedule](https://www.capterra.com/p/248404/Humanity/)[4.3 (379)](https://www.capterra.com/p/248404/Humanity/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [379 reviews](#user-reviews)

Positive

323

Neutral

40

Negative

16

[## When I Work](https://www.capterra.com/p/121248/When-I-Work/)[4.5 (1,291)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting Price

$2.50/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [1,291 reviews](#user-reviews)

Positive

1,161

Neutral

94

Negative

36

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## Summary

* * *

Key features rated by users

Features selected based on 9,303 reviews from employee scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Shift Scheduling

5.0

Real-Time Data

4.3

Mobile Access

4.4

Timesheet Management

4.5

Task Management

\--

81%Fit

High performer

Feature ratings

Shift Scheduling

4.5

Real-Time Data

5.0

Mobile Access

4.5

Timesheet Management

4.6

Task Management

4.4

User satisfaction

User satisfaction

4.3

User reviews[379](https://www.capterra.com/p/248404/Humanity/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

4.3

User satisfaction

4.5

User reviews[1,291](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$2.50Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Humanity Schedule by TCP is designed for organizations that need flexible, efficient employee scheduling across hourly and shift-based workforces.

Best for

From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees & improve communication.

## User reviews

Pros & cons

EQ

Ernesto Q.

Office Manager

> "It also allows for different viewing filters and is highly customizable in terms of shift lengths, color coding, tags, and other visibility..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137172)

SQ

Sam Q.

Integration Engineer

> "It could use some improvement to the filtering options to allow to input date range which makes it easier than going to reports which is..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137328)

AW

Austin W.

Pharmacy Manager

> "The notifications for team members as well as schedulers has also helped us provide real time responses and answers to scheduling related..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7032054)

MR

Mary R.

Customer Service Manager

> "Problem with printing schedule in "Employee View" - printing works in "Position View" In the "Employee View", the days are not Sunday to..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137398)

RL

Rocio L.

Office Manager

> "You can quickly connect with someone, and they’ll even hop on a screen share if needed, making resolving issues fast and stress-free."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7139869)

EQ

Ernesto Q.

Office Manager

> "Initially, we attempted to generate shifts based on the specialists’ availability, but this proved to be very confusing, and we were never..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137172)

GE

Ghita E.

Proctor at the student accomodations center

> "I’ve been using it for about a year now, and it has made managing shifts, checking schedules, and staying organized much easier."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137790)

AC

Alyssa C.

Staffing and Payroll Manager

> "Humanity Schedule is not optimized for a large company, of which I schedule for, so certain tasks are hard to manage."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137143)

KL

Karen L.

Standardized Patient

> "The scheduling, shift management, training, and reminders/notifications make it easy to find what I'm looking for whether it be training..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7026490)

AR

Amanda R.

Director of Nursing

> "Vacations scheduling - it automatically removing staff instead of allowing a move to Scheduled Absence; can't see disabled employees in..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137241)

CD

Chilbert D.

Operational Lead

> "Humanity Schedule has helped streamline our scheduling process and improve communication across the team."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137456)

DP

Dawn P.

clinical pharmacist

> "It's disappointing that you have to remove certain "things" (like a STV request off, eg.) from a day on the calendar before you switch that..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137370)

EW

Erica W.

Brand Ambassador

> "Overall the app is simple to navigate through, all the important info to do my work is at my fingertips, and I get helpful notifications..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7138037)

ChkC

Chetri hema kumari C.

HR MANAGER

> "Additionally, initial setup and navigation through certain settings can take time to fully understand, which may be challenging for new..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137253)

EW

Erica W.

Brand Ambassador

> "This changes a lot since I get contracted to work different events, so having it accessible within a few clicks has been great."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7138037)

SA

Sandra A.

Director of People Operations

> "The only downside is that the app can be a bit slow at times, which interrupts the otherwise smooth experience."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7139125)

GA

Ghaniyah A.

Proctor

> "It also seems like it was pretty safe and also I once had a problem and this guy like a worker immediately supported me and did such a good..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7138459)

GN

Guy N.

SP

> "When a text states your manager made an addition to my schedule, it doesn't give me any identifing information so I have to manually check..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___6765653)

KM

Kelly M.

Vet Tech

> "Viewing my schedule and the schedule of others in the hospital was helpful to plan out the day."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7071903)

GA

Ghaniyah A.

Proctor

> "I didn’t like that sometimes it failed to notify me about shift and sometimes it was late in doing so that was stressful."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7138459)

KT

Kendall T.

Student Assistant

> "I loved using it as an employee because it made trading shifts and seeing my schedule that much easier."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137041)

LS

Lesley S.

Regional Manager

> "Unable to schedule true on call shifts and have to use work around."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7142722)

EQ

Ernesto Q.

Office Manager

> "It works quite smoothly for scheduling management and shift acknowledgment."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137172)

AW

Austin W.

Pharmacy Manager

> "The level of customization can sometimes be intimidating to learn all of the different scheduling options that you have."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7032054)

KT

Kendall T.

Student Assistant

> "It also helped when speaking to my managers about scheduling and payroll because they had something to reference as well."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137041)

RZ

Raphael Z.

Fire Instructor

> "The message notification shows a red dot but when you click on one message, they all lose the red dot so I lose track which message I read..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___6765793)

VR

Verified Reviewer

NOC Supervisor

> "It's easy to navigate, it's easy to do shift management, the customer service is amazing (they are always there and always having a..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7074356)

LP

Lorraine P.

Campus Services Coordinator

> "There are so many buttons and settings that it feels a bit cluttered."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137110)

KT

Kendall T.

Student Assistant

> "I really enjoyed using it for scheduling at my university job and overall I would definitely recommend it to another companies and jobs."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137041)

EW

Erin W.

Pharmacist

> "Humanity is not intuitive in use and needs more functionality to be a good system, on the computer and app version."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7138039)

AP

Adrian P.

Chief Enforcement Officer

> "The humanity platform really make it easy for me and staff to do all things Shift Management related"

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7138007)

MS

Maggie S.

Sr. Accountant

> "I don't like the limited PTO / Time-off / Vacation recording. "

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137042)

TB

Tina B.

Unit Coordinator

> "I like that there is an icon for open shifts on the dashboard for easy viewing. "

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137064)

NG

Nicko G.

DevOps Expert

> "Sometimes it's a bit cumbersome to setup, especially with the deprecated resources still leaving next to the actual implementation."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7026416)

AC

Alyssa C.

Staffing and Payroll Manager

> "This has helped scheduling for 400+ employees regularly, much easier."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137143)

Josée S.

Vault Manager

> "It was hard to communicate to all the staff, we also couldn't see what percentage of the staff had read the messages on the wall"

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7003163)

NG

Nicko G.

DevOps Expert

> "It's working as expected, ease of having oncall rotations and calendar up to date with all the information visible at a glance"

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7026416)

JB

JonPaulette B.

Residence Manager

> "this makes it hard to keep track of an accurate schedule when shifts/staff assigned to shifts go missing."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___6767043)

KL

Karen L.

Standardized Patient

> "All my tasks and appointments are easily available for a holistic view of my day, week, and month."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7026490)

MS

Maggie S.

Sr. Accountant

> "Also, the vacation reporting that it does have is not clear or easy to use."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137042)

AW

Austin W.

Pharmacy Manager

> "This has exponentially increased our accuracy for payroll by having this scheduling platform."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7032054)

KT

Kendall T.

Student Assistant

> "There was not much I did not like about humanity, I wish the app was a little more user friendly, but past that point I didn’t have any..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137041)

KM

Kelly M.

Vet Tech

> "Having an app to quickly pull in up on my phone was convenient on the go"

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7071903)

LB

Lauren B.

Pharmacy Manager

> "It is also a little hard to figure out the screens you need at times."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7027575)

TM

Tina M.

Gig Worker

> "Scheduling is a breeze and love that we can pick in 1/2 time slots. "

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137722)

MS

Maggie S.

Sr. Accountant

> "This has caused a lot of issues for us."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137042)

MB

MONIKA B.

CLINICAL SUPERVISOR LEAD RADIOLOGY TECH

> "I also like that you have put in requests for time off it shows up and alerts me (since I am the one making the schedule)"

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___6883217)

AH

Asia H.

Residence Manager

> "I don't like that when staff tries to pick up doubles it will not let them pick to the time they come in."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___6765638)

RM

Raymond M.

Sales Associate

> "Easy to use and very accurate for my management team and our sales team to reschedule and and account for activity."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7074353)

JH

Joel H.

CEO

> "It stopped working becuase of firewall issues and could not adapt to the local language."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___6490386)

AB

Amy B.

NP

> "Overall pretty seamless, when I have needed to contact customer service they have been prompt and able to answer my questions"

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137951)

KR

Kim R.

Product Support

> "I don't like that it looks like you are late but we aren't using the app to clock in."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___6767757)

VR

Verified Reviewer

Office Manager

> "Many of our staff really enjoy using the new electronic system over our previous outdated Excel system."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___6871566)

SC

Samantha C.

Bartender

> "I’m struggling with all my jobs."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137004)

LK

Lori K.

care giver

> "That it's data is clear and easy to move around the pages of content."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7138885)

DM

Daniel M.

Rehabilitation Counselor

> "I have not found any features I do not like."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137032)

AW

Austin W.

Pharmacy Manager

> "The regular communication with our customer success team really makes this value of this product worth the money, time, and effort put in..."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7032054)

JG

Jose G.

Operations Associate

> "Sometimes clocking out and in for lunch can be very confusing."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___4843639)

SA

Sandra A.

Director of People Operations

> "The layout feels intuitive, and it doesn’t take long to find what I need."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7139125)

Ayush B.

Talent Acquisition Specialist

> "I don't like that after you've carried over shifts and set it to repeat, you can't extend from the date you initially selected."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___4538449)

MB

Marcus B.

Sergeant

> "Their customer service is great and if they don't know the answer they find someone who does."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7136996)

MR

Miguel R.

Research Assistant

> "Besides the high quality of some features, the features that allows you to check the PTO available balance never showed the correct amount..."

[See full review](https://www.capterra.com/p/248404/Humanity/#GetApp___2785218)

SB

Samuel B.

Phlebotomist

> "Love using Humanity for my day to day use at work and how simple it makes things."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7136997)

MR

Miguel R.

Research Assistant

> "Before my previous employer implemented this software, it was really hard to track the hours, change shifts or check the amount of PTO..."

[See full review](https://www.capterra.com/p/248404/Humanity/#GetApp___2785218)

JP

Jennifer P.

Direct Support Professional

> "I really like how management can see requests instantly."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7136994)

SB

Scott B.

owner

> "Humanity has lost all good will by tripling its pricing with 14 days notice!"

[See full review](https://www.capterra.com/p/248404/Humanity/#SoftwareAdvice___2956830)

AR

Amanda R.

Director of Nursing

> "Simplicity of use, a big upgrade from excel spreadsheets that used before."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___7137241)

Autumn E.

Cocktail Server

> "Also I feel like it locks me out pretty often and I need an account reset."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___2647366)

VR

Verified Reviewer

Office Manager

> "The Humanity and TCP mobile phone app is very user friendly for our hourly staff and our management team."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___6871566)

DI

Dayy I.

Student

> "I feel like this software has a lot of features that are not useful."

[See full review](https://www.capterra.com/p/248404/Humanity/#Capterra___2648696)

[View Reviews](https://www.capterra.com/p/248404/Humanity/reviews/)

Stenie O.

Owner CEO

> "When I work is great for time tracking, team communication, and saving time on scheduling. Plus, you can make your business schedule ahead of..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7109622)

MA

Matt A.

Ops Manager

> "It would be nice if small bug would be fixed like the precision of the drag and drop which is sometimes impossible to align with a specific..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341)

VR

Verified Reviewer

Admin

> "It makes scheduling simple, keeps the team connected, and the mobile app adds great flexibility. While there’s minor room for improvement in..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127320)

JR

Jonathan R.

IT Admin

> "No Auditing capability to see if unauthorized changes were made, and does not work for complex workflows."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102270)

RM

Rose M.

General Manager

> "I have no issues with this app my crew see the schedule as soon as I post it and the work chat gives us time to message for open shifts"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7103655)

MY

Melyssa Y.

Manager

> "Also not being able to set a permanent schedule for everyone / duplicating the same work week over and over"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943)

MrElonElon U.

Compliance

> "For example, the ability for employees to swap shifts directly in the app and for managers to validate quickly significantly reduces..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

ACG

Adem Can G.

Operations Manager

> "System is not quick enough to get bookings, there are many duplication issues, views are not clear enough it does not make sense to not have..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035956)

MY

Melyssa Y.

Manager

> "I like how I could copy and paste shifts to make it quicker and it let me know when people weren’t available when I was scheduling"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102943)

VR

Verified Reviewer

Account Manager

> "Occasionally notifications can be a little delayed or easy to miss, and some features feel limited unless you’re on a higher plan."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069530)

VR

Verified Reviewer

PS

> "It helped us identify which tasks needed to be done or prioritized, and we could easily see any changes or updates to our schedules just by..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6864522)

TW

Taylor W.

Construction Engineer

> "Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do anything,..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6313442)

ES

Ed S.

Practice Manager

> "The employees like the ease of clocking on from their phone, i like the ability to set the parameters that require them to be on site or..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

JR

Justin R.

Digital Librarian

> "For an organization trying to implement this software to staff that are used to doing schedules in other ways it has been difficult for people..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523)

GB

Gareth B.

Office manager

> "Cost effective way of tracking our team, costs and time on sites, helping the PM's track performance and budgets."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036439)

EW

Erin W.

Coordinator

> "When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying to get..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6615876)

JL

JoAnna L.

Executive Director

> "It's also great for team members to be able to see their schedule in advance, and keeps a record of when they worked at their fingertips."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136834)

MrElonElon U.

Compliance

> "Also, notifications can sometimes become overwhelming or missed depending on usage."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

MN

Muna N.

Customer service rep

> "It makes checking schedules and shift changes very convenient and Notifications help me stay updated on work changes."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7083015)

JA

Joseph A.

Marketing Specialist

> "I disliked that the GPS feature was not realtime data and found that the GPS features in general were not always accurate."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6849095)

VR

Verified Reviewer

Cook

> "When I Work has made it easier for management to schedule employees, and for those employees to communicate their schedule needs, upcoming..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6883508)

VR

Verified Reviewer

Rental Manager

> "The Mobile version can be difficult to use as an admin. "

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7086443)

SM

Soren M.

Coach

> "When I works mobile app graphical user interface is user friendly, with easy log-in access and to view how much I was getting paid each period."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443)

AW

Adam W.

Operations Manager

> "It was difficult to add depth to the tasks and scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7089031)

ES

Ed S.

Practice Manager

> "The reporting is quick and Easy, Notifications and reminders are customizable by user, It is very easy to use once you learn, Great value for..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

Paige F.

Production team breakout team

> "So if you had an issue all you could do is message your supervisor and coming from a background of human contact it made me feel uneasy never..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6741816)

Lauren H.

Practice Manager

> "Value for the money, the customer support, the ease of use, the user interface, the features to track absences and days off requested,..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6870656)

NC

Nick C.

Executive Clinical Director

> "We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time sheets,..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095)

MR

Melany R.

DSP

> "I also like the timesheet reports, i do my billing off it and my clients love the lack of micro management it offers"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035957)

SU

Samantha U.

Director

> "The app is not as easy to customize the schedules as much as it is online."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6827938)

EM

Edward M.

General Manager

> "Our switch on a small scale to this platform, has expanded across many workgroups in our organization, allowing us to share staff and..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6803998)

LB

Laura B.

Manager

> "Specifically trying to differentiate between inperson and phone shifts was challenging"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953)

Tomoya K.

Customer Service Representative.

> "It allowed me to even track my time so i was early for work."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300)

CR

Christina R.

Instructor

> "I don’t like that you can’t see the full month calendar and it is expensive to add new users"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766278)

NC

Natalie C.

Night Nanny Provider

> "As a user, I like how easy it is to see my schedule, track my hours and make sure I am getting paid correctly for each shift."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7127205)

AV

Asha V.

Beauty Specialist

> "For bigger organizations, it may not be worth carrying the variable fee structure to maintain annual budgeted expenses."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6406592)

PF

Paul F.

Owner

> "I like how staff can see their schedule as well as pick up open shifts without having to go through admin."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136883)

NC

Nick C.

Executive Clinical Director

> "The only drawback we are facing has less to do with When I Work and more to do with the use of productivity software in general."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6429095)

TS

Tanya S.

Director of Operations

> "As a regional manager, I am able to oversee and coordinate schedules easily and remotely from anywhere in the world."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036595)

YA

Yanina A.

Patient Care Coordinator

> "One downside of the When I Work app is that it can sometimes be slow or glitchy, especially after updates."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6805074)

MS

Mallory S.

Clinical Operations Manager

> "The ability to set recurring availability is a huge plus."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7094538)

EM

Ezra M.

Owner

> "The graphics could be a little better but the functions far out weigh the graphics by far."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6505873)

DL

Dakota L.

Administrative Associate

> "The best part about using When I Work is that people can drop, pickup and reschedule their own shifts. If two people want to swap it's easy..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6563954)

VW

Veronica W.

Supervisor

> "A couple things that I wish the program could do is bid a partial shift on the app, it does not do that."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766510)

SM

Sarah M.

Ops Mgr

> "Fantastic- saves our management team and workforce a lot of redundancy and missed communication. "

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102148)

AL

Anjali L.

\-

> "Sometimes the clock in/clock out doesn't detect the location properly and takes a long time."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6475366)

Jenica R.

Administrative Assistant

> "It also saves a lot of back and forth with the employees compared to manual scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7085228)

ZZ

Zoë Z.

Receptionist

> "Additionally, notifications can sometimes be delayed, leading to confusion about shift changes."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

MrElonElon U.

Compliance

> "What I liked most about When I Work is how much time it saves on scheduling and coordination."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7133402)

RB

Regina B.

Manager

> "It’s not easy to adjust someone’s hours if they clock out late, etc.."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7036078)

SM

Sean M.

Store director

> "Love the hour tracking and pay tracking function"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7102165)

BC

Benjamin C.

General Manager

> "Can be a little too quick to send out email updates to staff when changing scheduling."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6754072)

JR

Jessy R.

Patient Care Coordinator

> "The platform is easy to use and provides clear, helpful information, including the exact location of my shifts."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7119483)

AE

Amanda E.

Front desk manager

> "Staff communication not easy but did not seem like the softwares main focus."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7002735)

ZL

Zach L.

Warehouse Manager

> "I like how quickly you can edit information in the platform and quickly pull timesheet data."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6842426)

ZZ

Zoë Z.

Receptionist

> "While the app is good, the interface can be a bit clunky and unintuitive at times."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

ES

Ed S.

Practice Manager

> "I definitely save time doing payroll sheets at the end of the pay period."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7113673)

KS

Kyshira S.

Digital Content Creator

> "Sends too many alerts."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6823226)

LB

Laura B.

Manager

> "It makes scheduling a large number of people less onerous, transparent and takes the pressure off my team"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035953)

JR

Justin R.

Digital Librarian

> "Time off requests can't be changed, only deleted and re-added. Why?"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6427523)

CD

CJ D.

GENERAL MANAGER

> "Managers are in control of the system and it helps us in time accuracy with each staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7038694)

ZZ

Zoë Z.

Receptionist

> "It had several glitches that significantly impacted its usability."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6731063)

MA

Matt A.

Ops Manager

> "Overall positive experience with When I Work, some new features over time but mostly for premium subscriptions or third party sales."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7141341)

CH

Cindy H.

Adminitrator

> "What I liked the least about When I Work is the time tracking feature because it real time updates are not automatically available without..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___4857822)

Tomoya K.

Customer Service Representative.

> "It allowed me to see my work schedule with ease."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7076300)

KB

Kayla B.

Operations

> "I didn't like how When I Work wasn't easy to condense all of my scheduling, work and personal."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6699128)

LK

Lindsey K.

Operations Manager- we are a plumbing company- no option for this in industry

> "I really love it as a software and its ability for anyone to jump in and finalize scheduling for the team without formal training in order to..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765940)

CA

Char A.

Site Administrator

> "Cannot change shift schedules/starting day easily"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765905)

TM

Tom M.

Managing Partner

> "The ability for my employees to self-schedule and keep in sync through the app has been a huge help to our small business."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6766304)

SM

Soren M.

Coach

> "Overall my experience with the application was fair, but I would not recommend the application to other customers"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069443)

AM

Angie M.

Part-Time Guest Services

> "There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6546478)

HH

Heather H.

MA

> "I dislike that I have to switch between positions."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6866888)

AR

Amy R.

Accounts Coordinator

> "This has been a game changer when we schedule our 145 students staff."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7136793)

HH

Heather H.

General Manager

> "Sometimes there is a lot of detritus and repeated shifts that shouldn't be."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6573807)

VR

Verified Reviewer

Account Manager

> "I liked how easy it was to view shifts, request time off, and communicate with the team all in one place."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7069530)

NG

Nina G.

General Manager

> "Messaging program was not reliable and some employees weren't getting messages"

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6765999)

MN

Matthew N.

Assistant Director

> "It’s easy to see and identify who is scheduled and when as well as tracking hours and managing employees."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___7035952)

AA

Alex A.

Chiropractor

> "Sometimes when using the app version there is a delay."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6663118)

JS

Julia S.

Director of Operations

> "I really like the employee scheduling tools, easy to create employee schedules, with templates or past weeks, taking into account time off and..."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___6560024)

AS

Ashley S.

HR & Training Specialist

> "We once attempted to integrate When I Work's time tracking feature, but there were several issues that could not be corrected for our needs."

[See full review](https://www.capterra.com/p/121248/When-I-Work/#Capterra___5004409)

[View Reviews](https://www.capterra.com/p/121248/When-I-Work/reviews/)

## User interface

4.34 (379)

4.47 (1,291)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Humanity Schedule

35/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Management
-   Automated Scheduling
-   Availability Management
-   Biometric Recognition
-   Calendar Management
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Drag & Drop
-   Employee Database
-   Employee Management
-   Forecasting
-   Generative AI
-   Labor Cost Calculator
-   Labor Cost Reporting
-   Labor Management
-   Messaging
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Time Clock
-   Overtime Calculation
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting/Analytics
-   Resource Allocation
-   Schedule Distribution
-   Self Service Portal
-   Shift Management
-   Shift Scheduling
-   Shift Swapping
-   Sick Leave Tracking
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/248404/Humanity/#features)

When I Work

Top features

43/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Management
-   Automated Scheduling
-   Availability Management
-   Biometric Recognition
-   Calendar Management
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Drag & Drop
-   Employee Database
-   Employee Management
-   Forecasting
-   Generative AI
-   Labor Cost Calculator
-   Labor Cost Reporting
-   Labor Management
-   Messaging
-   Mobile Access
-   Mobile Alerts
-   Multi-Location
-   Online Time Clock
-   Overtime Calculation
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting/Analytics
-   Resource Allocation
-   Schedule Distribution
-   Self Service Portal
-   Shift Management
-   Shift Scheduling
-   Shift Swapping
-   Sick Leave Tracking
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Vacation/Leave Tracking

[See all features](https://www.capterra.com/p/121248/When-I-Work/#features)

### Recognition

Humanity Schedule is recognized as a top-rated tool in 2 Capterra Shortlist reports

When I Work is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Humanity Schedule

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

When I Work

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Humanity Schedule

-   By TCP Software
-   Located in United States
-   Founded in 1988

When I Work

-   By When I Work
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Humanity Schedule](https://www.capterra.com/p/248404/Humanity/)[4.34 (379)](https://www.capterra.com/p/248404/Humanity/reviews/)

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Contact vendor for pricing

Price

$39.99/month

4.1

Features

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4.2

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4.5

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[View full comparison](https://www.capterra.com/compare/115536-121248/Findmyshift-vs-When-I-Work)

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Features

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Ease of Use

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Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121248-151722/When-I-Work-vs-TSheets)