Capterra Logo
Helping businesses choose better software since 1999

TeamDynamix vs ScreenSteps: Which is a better fit?

Updated on May 26th, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in ITSM
41
Best performer
43
  • Alerts/Escalation
  • Approval Process Control
  • Asset Lifecycle Management
9
43
User satisfaction
4.4
User reviews150
Ease of use
4.1
Functionality
4.1
Value for money
4.3
Customer support
4.5
4.8
User reviews16
Ease of use
4.4
Functionality
4.6
Value for money
4.7
Customer support
4.9
Price starts from
--
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Organizations looking for a highly flexible platform with low admin overhead; configurable no-code with an enterprise integration & automation layer.

Perfect for Businesses who need better SOPs and quick-reference guides for their employees. Ideal for businesses who interface with customers and need employees to find guides and quickly respond.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
121317
3 screenshots
130536
1 screenshot

TeamDynamix

Top Features
41/43
  • Audit Trail
  • Remote Access & Monitoring
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Availability Management
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Configuration Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Drag & Drop
  • Help Desk Management
  • Incident Management
  • Inventory Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Prioritization
  • Problem Management
  • Project Management
  • Release Management
  • Reporting & Statistics
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide ITSM Software Features -

ScreenSteps

9/43
Show ITSM Software Features +
TeamDynamix
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ScreenSteps
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TeamDynamix
  • By TeamDynamix
  • Located in United States
  • Founded in 2001
ScreenSteps
  • By Blue Mango Learning Systems
  • Located in United States
  • Founded in 2004
Recommendations

Products similar to those you're currently comparing: