# Compare TeamDynamix vs Reftab 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Reftab and TeamDynamix based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/121317-136727/TeamDynamix-vs-Reftab --- # Reftab vs TeamDynamix Features and Cost Comparison Last updated April 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ReftabTeamDynamix2/4 selected [Reftab](https://www.capterra.com/p/136727/Reftab/)[4.7 (138)](https://www.capterra.com/p/136727/Reftab/reviews/) [TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.4 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/) [## Reftab](https://www.capterra.com/p/136727/Reftab/)[4.7 (138)](https://www.capterra.com/p/136727/Reftab/reviews/) Starting Price $31.25/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment MD BD GS Based on [138 reviews](#user-reviews) Positive 134 Neutral 4 Negative 0 [## TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.4 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.1 Customer Service 4.5 Reviews Sentiment Based on [150 reviews](#user-reviews) Positive 134 Neutral 14 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,009 reviews from asset tracking software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings GPS 5.0 Asset Tracking 4.8 Inventory Management 4.6 Equipment Tracking 4.9 Inventory Tracking 4.7 \--%Fit Missing features Feature ratings GPS NA Asset Tracking 4.3 Inventory Management 4.1 Equipment Tracking NA Inventory Tracking NA User satisfaction User satisfaction 4.7 User reviews[138](https://www.capterra.com/p/136727/Reftab/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.8 Customer support 4.8 User satisfaction 4.4 User reviews[150](https://www.capterra.com/p/121317/TeamDynamix/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $31.25Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Schools and Universities, Technology and IT, Construction, Not-for-profit, Warehouse Managers, Design Agencies, Hardware Management, Museums, Churches, Audio / Visual Rentals. Best for Organizations looking for an ITSM/ESM platform with low admin overhead, and advanced use of AI, automation, and integration. Upper mid-market organizations with 2-10K FTE. ## User reviews Pros & cons MlD Michaël D. Senior IT Engineer > "Reftab offers some powerful integrations with widely used tools and, when coupled with their Automated Workflows feature,..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7090745) EJ Elias J. Systems Analyst > "An example of this is when you go to Loanees and click on a user and can see their loan history, but you cannot directly..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7107944) BD Beth D. Office Assistant > "The reserve function is very useful for our students as they often need the same materials, so they can reserve on the day..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7105410) TD Tim D. Acting Lead of Communications Infrastructure > "I can’t bend it as far as I want - no true automation, no bulk logic beyond imports, and integrations are limited unless..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7043701) GS Georgina S. Office and Compliance Administrator > "I would definitely recommend to anyone looking for a system which can create QR or bar codes for all their assets and for..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7101139) TF Tyler F. Logistics Coordinator > "I was not able to do an inventory audit on through reftab because it seems to only work if you are scanning the inventory." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7104088) TD Tim D. Acting Lead of Communications Infrastructure > "It’s clean, fast, and lets me know who’s got what, when it’s due back, and what condition it’s in - Reftab feels built for..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7043701) JB Joyce B. Staff Administrative Assistant > "Using app does not show it so have to go to a PC to look the information up." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7111580) JB Joyce B. Staff Administrative Assistant > "It has increased inventory accountability greatly and helps for alerting when inventory items need to be ordered." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7111580) EJ Elias J. Systems Analyst > "Certain user screens are difficult to navigate as they do not direct you to anywhere." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7107944) GA Gabriel A. IT Admin > "Very enjoyable, specially since it's been a great way to track all of our IT assets in one place and not have to dig for..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7107266) LD Linus D. System Administrator > "also the camera scanning system didn't work very well for us" [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7105736) DH Dominick H. Senior Technician > "Functionality for asset and license management - stock auditing and checking in/out is noticeably easier than other asset..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7105028) TD Tim D. Acting Lead of Communications Infrastructure > "The UI, while clean, can also feel dated." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7043701) FG Fredrik G. IT-System Engineer > "Espeasually having a support that responds quickly and helped fixed issues as them come up is most valued, and saves us..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7022540) TB Tony B. Director of IT > "All of the least like items we have, are either being addressed or on the list to address. " [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7140407) MlD Michaël D. Senior IT Engineer > "Behind an apparent simplicity is hidden some really powerful features that can help with reducing day-to-day operations by..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7090745) NR Nurney R. administrative IT for IT aspects of development, maintainence, and applications > "Cannot see kits when loan rights are through portal access." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7016279) AS Andrew S. IT Specialist > "We also enjoy using our SSO integration to keep it as secure as possible for us." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7103982) JJ Jason J. Sr. IT Support > "When I connected our NinjaRMM it added a bunch of duplicate devices, most likely "user error"." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7019625) GA Gabriel A. IT Admin > "Also really liked the way things are named, and you are able to know what you are searching for just from looking at the..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7107266) NR Nurney R. administrative IT for IT aspects of development, maintainence, and applications > "Cannot print a list of items in a kit." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7016279) RW Rob W. Chief Information Officer > "It easily connects to a myriad of systems to ensure the records stay updated." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7111030) LM Liz M. Head of Technology Development > "We moved from a different vender which was becoming too costly for us to maintain so migrated to Reftab." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7022494) SS Shub S. Manager, System Admin > "The multi integrations Reftab added are amazing and helps us connect to other platforms to get device data." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7020111) JH Johnnie H. Sr. Business Technology > "What I find most challenging about Reftab is generating the reports I need." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7021014) MF Martin F. It Technician > "I am using Reftab since 2021 and IT IS one of the best, if not THE best user friendly webapp for assets management and..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7021009) BB Brandon B. Senior Manager of IT Infrastructure. > "Lack of customization." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7020108) MP Matthew P. IT Admin > "The iPhone app is intuitive and works great in the field, and whenever I've needed help, their support team has been..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7023205) JJ Jon J. IT Systems Engineer > "Generally its the lack of something existing that is a con to me. Or finding something that you wish worked a little better." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7019719) TB Tony B. Director of IT > "Pricing is reasonable out of the box, support is awesome, product continues to expand as our organization expands." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7140407) JSJ Jordan Smelser J. Procurement Specialist > "My company set up too many variations of the same thing, which was confusing." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7020994) CD Chris D. IT Support > "I reaching out to reftab support where a tech quickly resolved all of our issues 5/5 star support" [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7099189) MlD Michaël D. Senior IT Engineer > "That would be my main pain point." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7090745) DV Daniela V. Help Desk Technician > "I was able to organize all our tech inventory in a month." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7107733) PM Philip M. Specialist Clinical Technologist > "We need to generate labels for our stock and its really annoying." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___6595474) JJ Jon J. IT Systems Engineer > "It's what I needed for IAM.I have implemented it for three different companies and have found it to fit those business..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7019719) RK Richard K. Film Technician > "This is time-consuming and frustrating." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7107741) AP Ari P. Senior Film Technician > "The interface is easy to use and the layout and look of it is well designed, it's easy to read and figure out where..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7106823) BE Brian E. IT Operations Officer > "I encountered a good number of bugs and 'feature requests' during our initial set up and deployment of the product." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___5072565) MA Mike A. Information Systems Director > "Onboarding process for integrations helped assets import from Intune easily" [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7021041) KL Kyle L. Director of IT > "Some of the integration tutorials were outdated." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___5082412) FG Fredrik G. IT-System Engineer > "we liked that the integration was easy to set up from our software, and that you can easily deploy things like microsoft..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7022540) CT Conrad T. IT-Assistant > "It would be easier to see locations on the web application if you could only add pictures but not see them; we think this..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___3604775) DH Dominick H. Senior Technician > "Largely positive from a technical point of view, some bugs and issues but always responded to quickly by the development..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7105028) BG Benjamin G. IT Admin > "I wish we could turn that off." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___6267508) AS Andrew S. IT Specialist > "I enjoy how well documented it is, usually anything is fixable by looking through the documentation." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7103982) KR Kim R. Owner > "The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated..." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___3399716) TF Tyler F. Logistics Coordinator > "With that being said, it has been a huge help in the increase of efficiency for the whole company." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7104088) SA Scott A. Technical Engineer > "It's hard to say what I don't like." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___4804725) DV Daniela V. Help Desk Technician > "I will continue to use, and recommend to anyone who needs a better system to track their equipment." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___7107733) HB Heather B. Housing Coordinator > "The software can be a little confusing to use." [See full review](https://www.capterra.com/p/136727/Reftab/#Capterra___3157241) [View Reviews](https://www.capterra.com/p/136727/Reftab/reviews/) TV Theresa V. Project Manager and Sr. Business Analyst > "In addition, their advisory groups are amazing and provide a great deal of insight and knowledge not only from the TDX..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292449) DJ Darrin J. Sr. IT Support Technician > "I have noticed a couple small things that we do not like, such as users are not able to add contacts to tickets after..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6118629) AS Amy S. Sr. Business Analyst > "ITSM features like workflow capabilities, attribute dependencies and collaboration with others within the solution..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808659) SM Simon M. Senior Service Analyst > "The UI opening new windows on most clicks is not ideal, and there are a few odd choices in functionality, such as..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808797) LB Lori B. Programmer Analyst > "I like that different areas of the college (HR, IT, Finance) can have their own ticketing application and tickets can..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808631) Paula R. IT Service Desk and Operations Manager > "The system is not very intuitive to learn, and from an admin perspective, there are a lot of things that just don't..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6294447) AT Andrea T. Director of Client Services > "They walk you through the process and assign an implementation specialist who meets with you regularly to help. Once..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040) AB Allen B. Director of Information Systems > "The inability for a user to change the status of a ticket makes that process more difficult. " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4980496) MJC Mary Jo C. Business & Project Coordinator > "I am able to track assets, add contracts, manage tickets, and work on budget requests all in one software platform." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3536950) YJ Yohan J. IC Help Desk Technician > "When opening a new work order it opens a new window instead of a new tab which clogs up my display with so many new..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4028070) AS Amy S. Sr. Business Analyst > "Also love the flexibility and ease of use for administrators (minimal training is needed and administrators have the..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808659) JB Jonathan B. Process Automation Developer > "sometimes errors occur and it is hard to pinpoint the why without having to talk to customer service." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6288786) EF Emma F. Information Technology Support Analyst > "It's one of the few tools I can expect to have working seamlessly every morning when I arrive at the office. If I need..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578029) Emilee I. Customer Success Analyst > "Some software limitations, having to put lots of enhancement requests in." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808983) AB Andrew B. System Analyst II > "It integrates in a fully integrated Project Management platform." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4813824) AM Amanda M. IT Knowledge Manager > "I hate that so many windows open when processing a ticket for one person. When I worked in the Service Desk, it made..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580903) BS Boyang S. Junior Data Integration Developer > "With a variety of features, it offers a comprehensive solution to project management and service request tracking." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691) BA Betsy A. Senior Technician, IT Support Services > "You can not highlight, use different fonts, bold, italic, or underline text or make anything a different color in the..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3593452) JM Jeremy M. LMS System Admin - Service Desk Manager > "The training and support are excellent." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292734) SN Stefani N. Fiscal Support Specialist/Payroll > "I receive service request, sometimes when multiple actions are needed, it is hard to see where it was left off when..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578666) TV Theresa V. Project Manager and Sr. Business Analyst > "Implementation was relatively smooth. " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292449) HV Heather V. Salesforce Admin > "The reporting capabilities aren't great." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6271274) JM Jeremy M. LMS System Admin - Service Desk Manager > "The ease of setup and end user interface. " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292734) KM Kevin M. Desktop Support Specialist > "TDX is great when we were a bit looser with our fields and reporting, but I've grown to really dislike it as the..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3588977) RB Rebecca B. Assoc Director of Support Operations > "I like the expansive features available for customizing the services, scope, and levels associated with ticketing." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578009) VR Verified Reviewer Application Support Analyst II > "I'm not a fan of how the updates in the feed get out of (chronological) order when a customer replies to a previous..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3582820) BC Bryson C. Help Desk Manager > "TeamDynamix is about a million times better than our old ticketing system." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811437) GC Gregory C. Information Technology Consultant > "The newer versions added more features, but in turn caused a lot of our initial methods of ticketing to become..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575621) JJ Joshua J. Computer Support Specialist > "It has definitely helped me make our ticket process run more smoothly and has made it much easier to keep track of..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578697) MP Marmar P. IT Project Manager > "It does not allow creating new custom email notifiacations." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3571188) BS Boyang S. Junior Data Integration Developer > "The reports feature is especially useful, allowing me to quickly access data and generate reports." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691) JM Jerry M. IT technician > "The time to sync for workspace and unspecified errors that restrict a certain task" [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577907) KR Kenlee R. IT Help Desk Coordinator > "What I like most about this software is the capability to customize everything to best fit your specific organization." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580351) TL Tiffany L. Technical specialist > "Sometimes my job is on the go and there is no mobile app for me to easily check information " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3590273) SM Simon M. Senior Service Analyst > "TeamDynamix has great reporting capabilities and an easy to use client portal." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808797) SP Shelbie P. Office and Purchasing Coordinator > "No videos for new users, and no way to track software licenses (maybe in the future?)" [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3534665) AT Andrea T. Director of Client Services > "The product has a fast response time, and the knowledgebase is easy to set up and configure." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040) CM Clayton M. Asst. Dir. Learning Technologies > "i.e. ticket could not be sent to another person or closed until a task was completed first." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3571054) CE Chris E. Desktop Support Specialist Senior > "We have been able to get our ticketing and asset app up and running and get over 100 people using it in just under 1.5..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577983) PD Paul D. Lead Apple Technician > "We also don't have an easy way to split tickets as the system is currently implemented." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102) AF Abigail F. Help Desk Team Lead > "I like that we can run ticket reports and create workflows within TDX." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578132) AM Amanda M. IT Knowledge Manager > "Human error causes the information not to be captured 100% all the time." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580903) TT Tj T. Sr Mgr, ITSM > "TDX has evolved each year since we've implemented and I like how they listen to and work with their customers when..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3658269) SN Stefani N. Fiscal Support Specialist/Payroll > "attaching files or finding attachments can be challenging." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578666) AT Andrea T. Director of Client Services > "Our renewals contain reasonable increases." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040) VR Verified Reviewer SVP, IT > "Felt that the cost of the integration software (iPaaS) was high compared to the cost of the core software ." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589002) Seth T. Applications Analyst > "They have good handle on all the basics and have a good team who seem to implement things people ask for." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4809042) SV Stefan V. Technical Lead > "Less bells and whistles than ServiceNow but that's ok, we don't need them and they are generally overcomplicated." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578226) PD Paul D. Lead Apple Technician > "The fact that we can route things pretty efficiently is also quite nice because we can route things to another user or..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102) Richard M. Director of Client Services & Operations, ITS > "Mobile experience is not as feature rich as the desktop version and is not as easy to use." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575182) CW Christopher W. IT User Support Specialist I > "Very open to new technologies to be easily integrated." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811042) BM Brad M. Director, Computing and Support Services > "The search features in TeamDynamix aren't the best." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3633720) CE Chris E. Desktop Support Specialist Senior > "I think if the cons can be addressed and this app be designed to scale better with a larger enterprise environment,..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577983) BG Barb G. Change/Release Management Specialist > "I don't like that you cannot add an attachment inside of a ticket." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3536851) BP Brian P. Director of Client Technology and Customer Support > "The reporting features are extremely flexible." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4809022) FH Fred H. Research Analyst > "Instead, you are stuck with the current week (default or mistakenly selected)." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578166) SH Sherri H. Operations Manager > "It has made my job easier to track contracts and their expiration dates." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3595985) KM Kevin M. Desktop Support Specialist > "Input resolution is slow and often inaccurate." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3588977) CM Chris M. Technology Support Specialist > "A lot of tools to help keep up with documentation and support tickets/projects." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577970) PD Paul D. Lead Apple Technician > "This becomes a greater issue when users need equipment repaired." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102) BC Bryson C. Help Desk Manager > "I absolutely love how TeamDynamix lives and breathes efficiency." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811437) BS Bryan S. Asst CIO > "TDX has a lot of shortcomings that worked better in Cherwell." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173) SB Sarah B. Campus Solutions DBA > "This product has many features that are functional and easy to use." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4813668) CF Carlos F. IT technician > "Workflows can get tricky if not properly specified" [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578468) BS Bryan S. Asst CIO > "We would really benefit from a TDX implementer that could say - I've worked with a lot of schools and these are two..." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173) EG Edward G. Field Support Technician I > "Sometimes it can be a little slow but that doesn't happen often." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589109) MT Melissa T. Tech Support Analyst > "Great product for keeping track of requests and progress made on tickets. " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3595841) MG Maria G. Sr Systems programmer > "This product is difficult to navigate from screen to screen" [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589024) BS Boyang S. Junior Data Integration Developer > "It has been incredibly helpful in organizing projects and tracking service requests." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691) TI Tarek I. Senior IT Analyst > "I haven't discovered many issues with our collaboration with TeamDynamix and their ITSM product so far." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3661683) YJ Yohan J. IC Help Desk Technician > "It would be nice to have a function that makes sending messages to bulk work orders a much easier process." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4028070) JW Jeffrey W. Senior Project Manager > "We know what we want to do, but can't find a tutorial to help us." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580224) TR Thomas R. Vice President for IT / CIO > "The ITSM platform is highly customized toward the needs of Higher Education IT Support organizations." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575597) HH Homer H. Manager of User Services > "This does not feel or act like a CSR, though that is how it was sold." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3534777) BM Brad M. Director, Computing and Support Services > "TeamDynamix makes tracking and reporting tickets and projects easy." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3633720) CL Cristina L. Printing and Support Services Manager > "Visual design is not the most appealing." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589177) BS Bryan S. Asst CIO > "TDX has obviously done a lot of migrations from other ITSM products and helped a lot of new customers. " [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173) TC Tanasee C. Assistant Director > "Some integrations were difficult." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3539421) RB Rebecca B. Assoc Director of Support Operations > "I also like the integrative self-service options available through the tool." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578009) KR Kyle R. Assistant Director of User Services > "There are a few processes that feel like they should be simple that really aren't." [See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3593035) [View Reviews](https://www.capterra.com/p/121317/TeamDynamix/reviews/) ## User interface 4.70 (138) [TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/) 4.35 (150) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important AI Copilot 120 Important Reftab Top features 46/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Asset Assignment - Asset Kitting - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Barcoding/RFID - Billing & Provisioning - Calendar Management - Check-in/Check-out - Complaint Monitoring - Compliance Management - Contract/License Management - Cost Tracking - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Depreciation Management - Digital Signature - Disposal Management - Document Management - Equipment Tracking - Fixed Asset Management - Funding Source Tracking - Generative AI - GPS - Historical Reporting - Inventory Management - Inventory Tracking - IT Asset Tracking - Location Tracking - Maintenance Management - Maintenance Scheduling - Mobile Access - Monitoring - Multi-Location - Purchase Order Management - QR Codes - Reminders - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Tracking - Search/Filter [See all features](https://www.capterra.com/p/136727/Reftab/#features) TeamDynamix 18/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Asset Assignment - Asset Kitting - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Barcoding/RFID - Billing & Provisioning - Calendar Management - Check-in/Check-out - Complaint Monitoring - Compliance Management - Contract/License Management - Cost Tracking - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Depreciation Management - Digital Signature - Disposal Management - Document Management - Equipment Tracking - Fixed Asset Management - Funding Source Tracking - Generative AI - GPS - Historical Reporting - Inventory Management - Inventory Tracking - IT Asset Tracking - Location Tracking - Maintenance Management - Maintenance Scheduling - Mobile Access - Monitoring - Multi-Location - Purchase Order Management - QR Codes - Reminders - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Tracking - Search/Filter [See all features](https://www.capterra.com/p/121317/TeamDynamix/#features) ### Recognition No recognitions have been awarded to Reftab No recognitions have been awarded to TeamDynamix ### Deployment & support Reftab Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TeamDynamix Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Reftab - By Reftab - Located in United States - Founded in 2013 TeamDynamix - By TeamDynamix - Located in United States - Founded in 2001 ## Popular Comparisons [Reftab](https://www.capterra.com/p/136727/Reftab/)[4.70 (138)](https://www.capterra.com/p/136727/Reftab/reviews/) vs [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[4.77 (1,025)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) $31.25/month Price $25/month 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136727-179296/Reftab-vs-GetMaintainx) [TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 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