# Compare TeamDynamix vs Sortly 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TeamDynamix and Sortly based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121317-169199/TeamDynamix-vs-Sortly-Pro

---

# TeamDynamix vs Sortly Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TeamDynamixSortly2/4 selected

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.4 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[4.5 (951)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

[## TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.4 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.1

Ease of Use

4.1

Customer Service

4.5

Reviews Sentiment

Based on [150 reviews](#user-reviews)

Positive

134

Neutral

14

Negative

2

[## Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[4.5 (951)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [951 reviews](#user-reviews)

Positive

877

Neutral

58

Negative

16

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,009 reviews from asset tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

GPS

NA

Asset Tracking

4.3

Inventory Management

4.1

Equipment Tracking

NA

Inventory Tracking

NA

76%Fit

Missing features

Feature ratings

GPS

NA

Asset Tracking

4.6

Inventory Management

4.5

Equipment Tracking

4.5

Inventory Tracking

4.6

User satisfaction

User satisfaction

4.4

User reviews[150](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.3

Customer support

4.5

User satisfaction

4.5

User reviews[951](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Organizations looking for an ITSM/ESM platform with low admin overhead, and advanced use of AI, automation, and integration. Upper mid-market organizations with 2-10K FTE.

Best for

Sortly helps companies of all sizes track their inventory and assets. Sortly is trusted by countless businesses across construction, medical, manufacturing, real estate, automotive, and more.

## User reviews

Pros & cons

TV

Theresa V.

Project Manager and Sr. Business Analyst

> "In addition, their advisory groups are amazing and provide a great deal of insight and knowledge not only from the TDX..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292449)

DJ

Darrin J.

Sr. IT Support Technician

> "I have noticed a couple small things that we do not like, such as users are not able to add contacts to tickets after..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6118629)

AS

Amy S.

Sr. Business Analyst

> "ITSM features like workflow capabilities, attribute dependencies and collaboration with others within the solution..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808659)

SM

Simon M.

Senior Service Analyst

> "The UI opening new windows on most clicks is not ideal, and there are a few odd choices in functionality, such as..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808797)

LB

Lori B.

Programmer Analyst

> "I like that different areas of the college (HR, IT, Finance) can have their own ticketing application and tickets can..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808631)

Paula R.

IT Service Desk and Operations Manager

> "The system is not very intuitive to learn, and from an admin perspective, there are a lot of things that just don't..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6294447)

AT

Andrea T.

Director of Client Services

> "They walk you through the process and assign an implementation specialist who meets with you regularly to help. Once..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040)

AB

Allen B.

Director of Information Systems

> "The inability for a user to change the status of a ticket makes that process more difficult. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4980496)

MJC

Mary Jo C.

Business & Project Coordinator

> "I am able to track assets, add contracts, manage tickets, and work on budget requests all in one software platform."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3536950)

YJ

Yohan J.

IC Help Desk Technician

> "When opening a new work order it opens a new window instead of a new tab which clogs up my display with so many new..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4028070)

AS

Amy S.

Sr. Business Analyst

> "Also love the flexibility and ease of use for administrators (minimal training is needed and administrators have the..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808659)

JB

Jonathan B.

Process Automation Developer

> "sometimes errors occur and it is hard to pinpoint the why without having to talk to customer service."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6288786)

EF

Emma F.

Information Technology Support Analyst

> "It's one of the few tools I can expect to have working seamlessly every morning when I arrive at the office. If I need..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578029)

Emilee I.

Customer Success Analyst

> "Some software limitations, having to put lots of enhancement requests in."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808983)

AB

Andrew B.

System Analyst II

> "It integrates in a fully integrated Project Management platform."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4813824)

AM

Amanda M.

IT Knowledge Manager

> "I hate that so many windows open when processing a ticket for one person. When I worked in the Service Desk, it made..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580903)

BS

Boyang S.

Junior Data Integration Developer

> "With a variety of features, it offers a comprehensive solution to project management and service request tracking."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691)

BA

Betsy A.

Senior Technician, IT Support Services

> "You can not highlight, use different fonts, bold, italic, or underline text or make anything a different color in the..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3593452)

JM

Jeremy M.

LMS System Admin - Service Desk Manager

> "The training and support are excellent."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292734)

SN

Stefani N.

Fiscal Support Specialist/Payroll

> "I receive service request, sometimes when multiple actions are needed, it is hard to see where it was left off when..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578666)

TV

Theresa V.

Project Manager and Sr. Business Analyst

> "Implementation was relatively smooth. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292449)

HV

Heather V.

Salesforce Admin

> "The reporting capabilities aren't great."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6271274)

JM

Jeremy M.

LMS System Admin - Service Desk Manager

> "The ease of setup and end user interface. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6292734)

KM

Kevin M.

Desktop Support Specialist

> "TDX is great when we were a bit looser with our fields and reporting, but I've grown to really dislike it as the..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3588977)

RB

Rebecca B.

Assoc Director of Support Operations

> "I like the expansive features available for customizing the services, scope, and levels associated with ticketing."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578009)

VR

Verified Reviewer

Application Support Analyst II

> "I'm not a fan of how the updates in the feed get out of (chronological) order when a customer replies to a previous..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3582820)

BC

Bryson C.

Help Desk Manager

> "TeamDynamix is about a million times better than our old ticketing system."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811437)

GC

Gregory C.

Information Technology Consultant

> "The newer versions added more features, but in turn caused a lot of our initial methods of ticketing to become..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575621)

JJ

Joshua J.

Computer Support Specialist

> "It has definitely helped me make our ticket process run more smoothly and has made it much easier to keep track of..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578697)

MP

Marmar P.

IT Project Manager

> "It does not allow creating new custom email notifiacations."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3571188)

BS

Boyang S.

Junior Data Integration Developer

> "The reports feature is especially useful, allowing me to quickly access data and generate reports."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691)

JM

Jerry M.

IT technician

> "The time to sync for workspace and unspecified errors that restrict a certain task"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577907)

KR

Kenlee R.

IT Help Desk Coordinator

> "What I like most about this software is the capability to customize everything to best fit your specific organization."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580351)

TL

Tiffany L.

Technical specialist

> "Sometimes my job is on the go and there is no mobile app for me to easily check information "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3590273)

SM

Simon M.

Senior Service Analyst

> "TeamDynamix has great reporting capabilities and an easy to use client portal."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4808797)

SP

Shelbie P.

Office and Purchasing Coordinator

> "No videos for new users, and no way to track software licenses (maybe in the future?)"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3534665)

AT

Andrea T.

Director of Client Services

> "The product has a fast response time, and the knowledgebase is easy to set up and configure."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040)

CM

Clayton M.

Asst. Dir. Learning Technologies

> "i.e. ticket could not be sent to another person or closed until a task was completed first."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3571054)

CE

Chris E.

Desktop Support Specialist Senior

> "We have been able to get our ticketing and asset app up and running and get over 100 people using it in just under 1.5..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577983)

PD

Paul D.

Lead Apple Technician

> "We also don't have an easy way to split tickets as the system is currently implemented."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102)

AF

Abigail F.

Help Desk Team Lead

> "I like that we can run ticket reports and create workflows within TDX."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578132)

AM

Amanda M.

IT Knowledge Manager

> "Human error causes the information not to be captured 100% all the time."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580903)

TT

Tj T.

Sr Mgr, ITSM

> "TDX has evolved each year since we've implemented and I like how they listen to and work with their customers when..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3658269)

SN

Stefani N.

Fiscal Support Specialist/Payroll

> "attaching files or finding attachments can be challenging."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578666)

AT

Andrea T.

Director of Client Services

> "Our renewals contain reasonable increases."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___6242040)

VR

Verified Reviewer

SVP, IT

> "Felt that the cost of the integration software (iPaaS) was high compared to the cost of the core software ."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589002)

Seth T.

Applications Analyst

> "They have good handle on all the basics and have a good team who seem to implement things people ask for."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4809042)

SV

Stefan V.

Technical Lead

> "Less bells and whistles than ServiceNow but that's ok, we don't need them and they are generally overcomplicated."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578226)

PD

Paul D.

Lead Apple Technician

> "The fact that we can route things pretty efficiently is also quite nice because we can route things to another user or..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102)

Richard M.

Director of Client Services & Operations, ITS

> "Mobile experience is not as feature rich as the desktop version and is not as easy to use."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575182)

CW

Christopher W.

IT User Support Specialist I

> "Very open to new technologies to be easily integrated."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811042)

BM

Brad M.

Director, Computing and Support Services

> "The search features in TeamDynamix aren't the best."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3633720)

CE

Chris E.

Desktop Support Specialist Senior

> "I think if the cons can be addressed and this app be designed to scale better with a larger enterprise environment,..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577983)

BG

Barb G.

Change/Release Management Specialist

> "I don't like that you cannot add an attachment inside of a ticket."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3536851)

BP

Brian P.

Director of Client Technology and Customer Support

> "The reporting features are extremely flexible."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4809022)

FH

Fred H.

Research Analyst

> "Instead, you are stuck with the current week (default or mistakenly selected)."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578166)

SH

Sherri H.

Operations Manager

> "It has made my job easier to track contracts and their expiration dates."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3595985)

KM

Kevin M.

Desktop Support Specialist

> "Input resolution is slow and often inaccurate."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3588977)

CM

Chris M.

Technology Support Specialist

> "A lot of tools to help keep up with documentation and support tickets/projects."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3577970)

PD

Paul D.

Lead Apple Technician

> "This becomes a greater issue when users need equipment repaired."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578102)

BC

Bryson C.

Help Desk Manager

> "I absolutely love how TeamDynamix lives and breathes efficiency."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4811437)

BS

Bryan S.

Asst CIO

> "TDX has a lot of shortcomings that worked better in Cherwell."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173)

SB

Sarah B.

Campus Solutions DBA

> "This product has many features that are functional and easy to use."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4813668)

CF

Carlos F.

IT technician

> "Workflows can get tricky if not properly specified"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578468)

BS

Bryan S.

Asst CIO

> "We would really benefit from a TDX implementer that could say - I've worked with a lot of schools and these are two..."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173)

EG

Edward G.

Field Support Technician I

> "Sometimes it can be a little slow but that doesn't happen often."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589109)

MT

Melissa T.

Tech Support Analyst

> "Great product for keeping track of requests and progress made on tickets. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3595841)

MG

Maria G.

Sr Systems programmer

> "This product is difficult to navigate from screen to screen"

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589024)

BS

Boyang S.

Junior Data Integration Developer

> "It has been incredibly helpful in organizing projects and tracking service requests."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4628691)

TI

Tarek I.

Senior IT Analyst

> "I haven't discovered many issues with our collaboration with TeamDynamix and their ITSM product so far."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3661683)

YJ

Yohan J.

IC Help Desk Technician

> "It would be nice to have a function that makes sending messages to bulk work orders a much easier process."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___4028070)

JW

Jeffrey W.

Senior Project Manager

> "We know what we want to do, but can't find a tutorial to help us."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3580224)

TR

Thomas R.

Vice President for IT / CIO

> "The ITSM platform is highly customized toward the needs of Higher Education IT Support organizations."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3575597)

HH

Homer H.

Manager of User Services

> "This does not feel or act like a CSR, though that is how it was sold."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3534777)

BM

Brad M.

Director, Computing and Support Services

> "TeamDynamix makes tracking and reporting tickets and projects easy."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3633720)

CL

Cristina L.

Printing and Support Services Manager

> "Visual design is not the most appealing."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3589177)

BS

Bryan S.

Asst CIO

> "TDX has obviously done a lot of migrations from other ITSM products and helped a lot of new customers. "

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3596173)

TC

Tanasee C.

Assistant Director

> "Some integrations were difficult."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#SoftwareAdvice___3539421)

RB

Rebecca B.

Assoc Director of Support Operations

> "I also like the integrative self-service options available through the tool."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3578009)

KR

Kyle R.

Assistant Director of User Services

> "There are a few processes that feel like they should be simple that really aren't."

[See full review](https://www.capterra.com/p/121317/TeamDynamix/#Capterra___3593035)

[View Reviews](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

JM

Jody M.

Owner

> "The secure app puts accessibility to your vast real time inventory in the palm of your hand!"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___7081621)

CS

Christin S.

Parenting Education Coordinator

> "Also, when I am scanning and searching within a folder and I "add a quick action" and want to "Choose folder before scanning", when I go to search for the folder in the search..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6398388)

RK

Rueben K.

Supervisor

> "The ease of tracking inventory! When you open the app, it takes you to the Dashboard screen, where you can select the complete list of items, from recent items or search the..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6414187)

CB

Chris B.

Operations Manager

> "Makes it hard to edit one at a time and load or have to delete old duplicates when bulk importing updated info. Or, bulk apply alerts without them all needing the same min level."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6419489)

CD

Courtney D.

Clinical Lead

> "One of the standout features is the detailed reporting, which helps us analyze usage trends and optimize our ordering process."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6677351)

Nick B.

President

> "The integration to bookkeeping software is a little cumbersome because it is a one-way communication channel and only one document can be uploaded at a time."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6678209)

RB

Rosie B.

Director

> "Great experience, fantastic cataloguing option for my home staging business, I havent been able to find anything else as user friendly or simple to see my inventory on hand and..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801636)

SM

Sirena M.

admin

> "I don't use it as inventory for sales, but as a library for all of the architectural samples we have in our office. Since the price increase, the cost doesn't make sense, and..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6786248)

EC

Eunice C.

Logistics Coordinator

> "The folder option helps keep everything organized, and the ability to add photos is a great way for us to easily reference inventory as well as file any condition notes for the..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6415891)

BW

Brittney W.

Interior designer

> "When your moving items I hate how you have to select each item and then hit “select all” if there’s more than one quantity."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6803521)

DC

David C.

Founding Director

> "The ability to link a QR or barcode and to create a custom label that I can scan later makes managing inventory efficient and quick."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6431049)

DB

Dinta B.

Property Manager

> "One limitation we've noticed is that Sortly doesn't currently support having two different price fields for a single item (e.g., purchase price and resale price)."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801190)

ZH

Zoe H.

Office Assistant

> "The mobile app enhances convenience with barcode and QR code scanning, which makes it super fast to count inventory without the need for more scanners."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6413430)

JK

Jeff K.

Warehouse Supervisor

> "Some of the reports are a little cumbersome, some simple inventory counts would be better, instead of having to deselect items."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6826480)

JPV

John Paul V.

Electrician

> "I really like the way we can organize our inventory with Sortly and that we can create different folders for different categories of items for our inventory, and also the scan..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6687037)

CJ

Clayton J.

Operations Manager

> "This becomes cumbersome because Sortly only allows one location per item, so we would have to create all these folders for each item. "

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406824)

GU

Garrett U.

Detailer and Project Assistant

> "Sortly was exactly what we needed to transform our business form guessing and manually counting material to being able to track all out supply with very little effort. Once we're..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801238)

CG

Cara G.

CFO

> "Not being able to see all products at one and the price increase which was more than doubled since we had starting paying more than 3 or 4 years ago."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6833791)

KH

Karly H.

Office Assistant

> "It helps us very much with keeping all of our inventory with our cleaning supplies very organized and I know when to order more by looking at it when I have my cleaner update it!"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6673262)

CM

CHRISTIAN M.

Editorial Operations administrator

> "It requires data that sometimes are not available as some do not come with products or equipment being handled."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6804449)

NP

Nico P.

Contract Manager

> "I love the functionality of being able to make multiple folders and sub folders and create so many inventory items and being able to group them/separate them."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6398422)

CR

Christian R.

Virtual Session and Support Specialist

> "I also dont like that using a barcode scanner on the computer is very very limited compared to other inventory software."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6820564)

TO

Tina O.

Owner and Principal Engineer

> "We use Sortly for our small construction business and we're able to get both our admin and build staff to use the system with ease."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406314)

Zach Z.

Accounting Specialist

> "I haven't found it intuitive to add more of an existing product, especially by barcode, without ending up with duplicates. When items are stored in different places, it would be..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6667824)

RM

Robert M.

Production Manager

> "The feature to generate QR code labels makes scanning products a breeze, and adding photos ensures we always have the right product."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6405225)

BM

Brendan M.

Owner

> "I may just not know how, but if I need to reprint a barcode label, I can't seem to find the way to do it without deleting the current barcode label and creating a new one."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6681854)

CZ

Caitlin Z.

Lab Coordinator

> "The ability to track items and use QR codes directly from a mobile device has significantly improved the efficiency of day-to-day operations"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6802860)

HC

Heather C.

Director

> "Initially signed up as it included barcodes and QR codes in basic package but now this is an extra that bumps us up to the more expensive package."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6409431)

TT

Tim T.

Operations Chief

> "Their portal for upvoting and requesting features with progress on if they are considering them or implementing them is fantastic as they actually do implement those changes."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6802553)

RA

Ricardo A.

Logistics Manager

> "Also, the mobile app can lag a bit when handling a large inventory."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6803664)

JM

Jody M.

Owner

> "Overall this platform has solidified comfort and reliability in handing the inventory off to the next stewards."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___7081621)

DB

David B.

Service Manager

> "The biggest issue I have is not being able to update all items with the same sku or sortly id through all "warehouses" easily."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406676)

VR

Verified Reviewer

Project Manager

> "Sortly is an easy platform where many client's inventory can be managed in one place. "

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___7057058)

TM

Teressa M.

Owner

> "I wish there was a way to transfer what was left at the end of each year over to a new year, but instead you have to create all the new folders and move everything to those..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6404657)

RC

Ron C.

Homeowner

> "We have since found an alternative solution that works similarly, could import csv data and that charges less than 10% of Sortly’s monthly subscription."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6704971)

JH

Justin H.

General Manager

> "Additionally tools like sortly are only as good as the information you give it. If youre moving around inventory and not documenting in sortly it gets very difficult, requires..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6404928)

KR

Kyle R.

IT Project Manager

> "IT works great for scanning the qr codes that sortly makes to bill correct departments."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6829772)

DT

Daniel T.

Logistics

> "Does not allow the ability to select multiple locations if the product is on more than one shelf/bay."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6671125)

CS

Carlee S.

Office Manager

> "I also like how easy it is to create QR codes for multiple products, as well as the current bulk actions like adding tags, prices, etc."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406333)

PJ

Pete J.

Electrician

> "Sometimes it freezes or doesn’t save the changes I’ve made when in a low service area, this may be service and signal related and not shortly issue however,"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6415964)

MM

Mel M.

Warehouse Ass

> "Good inventory tracking ability to follow inventory from arrival and warehousing to when taken to the field."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6425271)

DL

Duncan L.

Production Manager

> "Not much but the scanning ability in the dark can be troublesome and needs to reset the torch element of the app sometimes. "

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6802112)

MT

Mykah T.

Owner

> "It helps us be able to pull a project together, without having to go out to our storage unit to dig for a specific piece."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6685564)

SJ

Sam J.

Office Administrator

> "The "Search" bar can be spotty if you don't type the item's name in exactly as it is in the system."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6404817)

SF

Sleiman F.

Inventory Manager

> "Every time it is much easier to find tools and spare parts as there are clear folders with product lines."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6860441)

SZ

Sheri Z.

Office Manager

> "As I don't use all the options on a daily basis, it takes a minute or two to remember how to use the download and/or reporting options."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6398403)

KJ

Kunj J.

Mechanical Engineer

> "Positive and very useful, we have it deployed on 2 locations and it helps keeping track of which item leaves and reaches the locations"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6677176)

BT

Brian T.

Procurement Manager

> "Limitations to in depth data analysis, cannot have system integration into larger business intelligent platforms"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6802775)

BG

Benjamin G.

Assistant Manager

> "It has been great and has helped us be able to re-order supplies quickly and find the items we need through the different ordering websites we use."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6413960)

JG

Jennifer G.

Purchasing Agent

> "Limited use since not all bar codes scan, I can’t generate an order I can use with item numbers"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6683348)

CG

Chris G.

Owner

> "I also like how the hierarchy builds within folders and how you are able to narrow down searches and filtering. "

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6400130)

JP

Jordan P.

Outside Plant Superintendent

> "I'll preface this by saying I'm fairly new to Sortly but I already have nearly 600 items added to my database so I've gotten a fair amount of use of this product in the last few..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6687984)

Dave N.

COO

> "It has been very good, we use Sortly when performing monthly inventory and daily when we take a product off the shelf or add to the amount."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6399538)

DF

Donn F.

Facilities Maintenance Fuel

> "It seems to lag or show the incorrect inventory occasionally."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6802920)

PN

Paul N.

IT Manager

> "Our non-tech warehouse team easily adapted to it and it reduced warehouse receiving time from an hour to a few minutes."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6677321)

JW

Jamila W.

Safety Representative

> "My only complaints about Sortly are how long it takes to create items and the notification setup process."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6413940)

EG

Ezekiel G.

Lead Swiss Technician

> "Being able to use photos for each item makes identifying tools fast and accurate, and the app is so easy to use that everyone on the team was able to pick it up with minimal..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801203)

BB

Brandon B.

Computer Repair Technician

> "the system was not live - if several users tried to update the same thing at once, the numbers would almost always be wrong."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6685315)

JA

Joshua A.

Warehouse Coordinator

> "the Sortly team has been very helpful and Sortly has helped our Library system with organizing, opening, and closing of branches as well."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6669671)

HD

Huseyin D.

Admin

> "One downside of Sortly is that some users find its pricing a bit on the higher side, especially for smaller businesses or personal use."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6553854)

CG

Cara G.

CFO

> "Great inventory management software app, but wanted to more than double the price on us with the last increase."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6833791)

AC

Amanda C.

owner

> "The change in pricing was upsetting, not handled well by the Sortly team, 2 to 3 weeks of a "heads up" was not adequate and caused stress to us."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801188)

BB

Brandon B.

Project Manager

> "Sortly helped me get a grip on my very messy inventory and paint a very clear picture on the value of my assets."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6672557)

BB

Brandon B.

Project Analyst

> "For instance, we have multiple install locations for a certain job type and unless I created an individual folder for each location I am unable to pull an inventory report for a..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___4877766)

KP

Kelly P.

Director of Sales and Marketing

> "It helps us daily to remain on track in terms of counts and schedules. "

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406907)

KJ

Kunj J.

Mechanical Engineer

> "Need to have QR codes and always scan them which can get tedious and people skip it more often than not"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6677176)

ZH

Zoe H.

Office Assistant

> "Multi-user access with customizable permissions is excellent for having the entire team on the platform."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6413430)

CS

Carlee S.

Office Manager

> "I also do not like that I cannot track which of my employees are scanning products."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406333)

LS

Laura S.

Director, Operations

> "We initially started using the tool to better track and manage our hardware assets across all of our offices, however we've expanded to also tracking software applications and..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6149376)

KM

KALEB M.

PURCHASING

> "THE QR CODES THAT ARE CURRENTLY IN USE HAVE TO BE DELETED AND REDONE IN ORDER TO REPRINT BAD LABLES"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6413907)

DF

Donn F.

Facilities Maintenance Fuel

> "I helped when they set up our wearhouse the nee manager had no clue how to use or add things, i set up a lot of the items and jt was very easy."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6802920)

SR

Sabrina R.

Account Manager

> "It's usually a inventory count error or something to that degree but we cannot edit the dop down list of reasons."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6449423)

KN

Katie N.

Office Manager

> "It's helped us sort out our tool sign-out process, manage uniform inventory, and will eventually become a house for our shop inventory items to help prevent expensive year end..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___4866122)

DB

David B.

Service Manager

> "Not setup well for our business, have had to find work arounds to make inventory work for our truck stock."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406676)

AS

Aaron S.

IT Specialist

> "The software allows us to easily categorize and track our inventory, making it simple to locate items and manage stock levels effectively."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___4884191)

BE

Becca E.

Practice Manager

> "The reports are not very customizable and what they don't tell you before you sign up is that you are limited to only 3 customized reports which is useless when you have several..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6156431)

FG

Frank G.

Warehouse Manager

> "Photos, details, and quantities are nice to be able to offer and I can export records of everything or inside of set parameters (for example, rolled carpet over 75SF in the color..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___4947963)

SM

Sirena M.

admin

> "I am not yet used to the new format, and don't think it works as well for my needs, but so far, users can keep the original format if preferred."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6786248)

JP

Julia P.

Project Manager

> "Overall Sortly has significantly improved our laboratory's inventory management by providing a user-friendly platform, efficient tracking capabilities, customization options and..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___4891837)

CB

Chantal B.

Administrator

> "However, after the cancellation, Sortly continued to charge our account $1,897 in multiple unauthorised charges."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6350563)

[View Reviews](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

## User interface

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)

4.35 (150)

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)

4.54 (951)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

TeamDynamix

18/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Assignment
-   Asset Kitting
-   Asset Lifecycle Management
-   Asset Tracking
-   Audit Management
-   Audit Trail
-   Barcoding/RFID
-   Billing & Provisioning
-   Calendar Management
-   Check-in/Check-out
-   Complaint Monitoring
-   Compliance Management
-   Contract/License Management
-   Cost Tracking
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Depreciation Management
-   Digital Signature
-   Disposal Management
-   Document Management
-   Equipment Tracking
-   Fixed Asset Management
-   Funding Source Tracking
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Management
-   Inventory Tracking
-   IT Asset Tracking
-   Location Tracking
-   Maintenance Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Multi-Location
-   Purchase Order Management
-   QR Codes
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Tracking
-   Search/Filter

[See all features](https://www.capterra.com/p/121317/TeamDynamix/#features)

Sortly

Top features

30/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Asset Assignment
-   Asset Kitting
-   Asset Lifecycle Management
-   Asset Tracking
-   Audit Management
-   Audit Trail
-   Barcoding/RFID
-   Billing & Provisioning
-   Calendar Management
-   Check-in/Check-out
-   Complaint Monitoring
-   Compliance Management
-   Contract/License Management
-   Cost Tracking
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Data Import/Export
-   Depreciation Management
-   Digital Signature
-   Disposal Management
-   Document Management
-   Equipment Tracking
-   Fixed Asset Management
-   Funding Source Tracking
-   Generative AI
-   GPS
-   Historical Reporting
-   Inventory Management
-   Inventory Tracking
-   IT Asset Tracking
-   Location Tracking
-   Maintenance Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Multi-Location
-   Purchase Order Management
-   QR Codes
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Tracking
-   Search/Filter

[See all features](https://www.capterra.com/p/169199/Sortly-Pro/#features)

### Recognition

No recognitions have been awarded to TeamDynamix

No recognitions have been awarded to Sortly

### Deployment & support

TeamDynamix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sortly

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TeamDynamix

-   By TeamDynamix
-   Located in United States
-   Founded in 2001

Sortly

-   By Sortly
-   Located in United States
-   Founded in 2013

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[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (692)](https://www.capterra.com/p/132997/Freshservice/reviews/)

$0/year

Price

$19/month

4.1

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121317-132997/TeamDynamix-vs-Freshservice)

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[4.54 (951)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

vs

[Booqable](https://www.capterra.com/p/138689/Booqable/)[4.83 (1,140)](https://www.capterra.com/p/138689/Booqable/reviews/)

$49/month

Price

$29/month

4.3

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/138689-169199/Booqable-vs-Sortly-Pro)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (447)](https://www.capterra.com/p/144309/Atera/reviews/)

$0/year

Price

$129/month

4.1

Features

4.3

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121317-144309/TeamDynamix-vs-Atera)

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[4.54 (951)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.21 (1,301)](https://www.capterra.com/p/135618/Odoo/reviews/)

$49/month

Price

$31.1/month

4.3

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-169199/Odoo-vs-Sortly-Pro)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

$0/year

Price

$29/month

4.1

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121317-170401/TeamDynamix-vs-ITGlue)

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[4.54 (951)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

vs

[EZO](https://www.capterra.com/p/124047/EZOfficeInventory/)[4.59 (1,543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/)

$49/month

Price

$65/month

4.3

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/124047-169199/EZOfficeInventory-vs-Sortly-Pro)

[TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

vs

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[4.41 (229)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

$0/year

Price

$16/month

4.1

Features

4.4

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/121317-179501/TeamDynamix-vs-ManageEngine-Service-Desk-Plus)

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[4.54 (951)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,019)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$49/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-169199/NetSuite-vs-Sortly-Pro)