--- title: "Compare Sprout Social vs Meltwater 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Sprout Social and Meltwater based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/121447-123153/Sprout-Social-vs-Meltwater" page_type: "comparison" language: "en" --- # Sprout Social vs Meltwater Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Sprout SocialMeltwater2/4 selected [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.4 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[4.0 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) [## Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.4 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) Starting Price $199.00/month Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [609 reviews](#user-reviews) Positive 541 Neutral 48 Negative 20 [## Meltwater](https://www.capterra.com/p/123153/Meltwater/)[4.0 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) Starting Price Contact vendor Value-for-Money 3.4 Functionality 4 Ease of Use 4 Customer Service 3.7 Reviews Sentiment KA Based on [96 reviews](#user-reviews) Positive 72 Neutral 15 Negative 9 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Brandwatch 4.2 (255) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * Highest Rated ### HubSpot Marketing Hub 4.5 (6,256) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Thryv 4.2 (538) * * * Starting Price $99.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### Sendible 4.6 (137) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,368 reviews from social media analytics tools software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Post Scheduling 4.5 Engagement Tracking 4.4 Performance Metrics 4.5 Content Management 4.3 Dashboard 4.4 69%Fit Not enough reviews Feature ratings Post Scheduling 4.2 Engagement Tracking 3.6 Performance Metrics 1.0 Content Management 4.3 Dashboard 4.0 User satisfaction User satisfaction 4.4 User reviews[609](https://www.capterra.com/p/121447/Sprout-Social/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 3.9 Customer support 4.3 User satisfaction 4.0 User reviews[96](https://www.capterra.com/p/123153/Meltwater/reviews/) Ease of use 4.0 Functionality 4.0 Value for money 3.4 Customer support 3.7 Price starts from Price starts from $199Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Sprout helps agencies and businesses - both large and small - extract real business value out of social media through effective engagement, publishing, listening and analytics tools. Best for Small to large businesses in public relations, communications, marketing, finance, healthcare, technology, consumer goods, media, and agency sectors. ## User reviews Pros & cons Zach P. Marketing Coordinator > "Our organization operates nearly a dozen main social handles and multiple sub-brands, Sprout Social has made it incredibly easy to manage..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7100068) Zach P. Marketing Coordinator > "The only caveat with Sprout and other providers is that it can get quite expensive if you require several user licenses and have a large..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7100068) Chris L. Operations > "Sprout Social was simple and easy, and worked great. If you are replacing a real person, want good analytics to check performance, so you..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7119468) Chris L. Operations > "Even though it's cheaper than hiring a PA or VA to do the same work, it is still more expensive than competitors." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7119468) MG Moran G. Mobile Marketing Lead > "It’s great that Sprout Social simplifies managing all our accounts from the same page, as we can easily allocate space to collect all..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6641856) BM Bill M. CEO > "It's very expensive, has poor usability, hides advertised features behind paywalls, delivers questionable ROI, and provides terrible..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6536957) Zach P. Marketing Coordinator > "Being able to operate all of our social channels in one platform helps save time and allows for better collaboration across the social..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7100068) KJ Karen J. Marketing Manager > "So any questions around whether our plan was still the right level, if we needed the extras we were upsold, went unanswered. Despite..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6655361) ZW Zach W. Enterprise Account Manager > "It made managing all our social stuff way easier and the whole team could work together in one place." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7167821) KJ Karen J. Marketing Manager > "Auto renew annual contracts and despite us trying to contact our rep to review our needs and being ghosted, they refused to revisit this" [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6655361) LD Laura D. Client Success Specialist > "Overall, SproutSocial provides a basic overview of your social media post engagements and is useful for determining which posts performed..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6767664) VR Verified Reviewer President > "Not only that I find the features are lackluster, I have used other platforms that are a fraction of the cost with a more intuitive UI and..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6554704) TG Tim G. Customer Service Executive > "Today, I capture all of them in a single dashboard and respond more quickly and having the ability to do that makes a meaningful..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6855786) RW Richard W. Senior Digital Marketing Manager > "Reporting felt quite limited, customer success managers and account management was also not great." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7036195) ZW Zach W. Enterprise Account Manager > "The best part for me was having all my social accounts in one place." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7167821) JM Jeff M. Marketing Director > "There are a lot of features to learn and sometimes it can feel a bit overwhelming to try and use all of them." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7009575) CD Claudio D. Digital Marketer > "The software has enabled us to schedule post in advance across all social media channels hustle free." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6629163) NR Nuria R. Community Manager > "Sometimes it loads slow when I switch between brands, and I need more users but the price goes up fast" [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6812873) Shelby D. Digital Marketing Specialist > "I love having all platforms connected in one place, making scheduling and posting much easier." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7008698) DB Diana B. Founder > "They're not the best at managing multiple channels or social listening." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6674940) MG Moran G. Mobile Marketing Lead > "I love that Sprout Social allows us to keep track of our social media pages’ performance." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6641856) TG Tim G. Customer Service Executive > "It can be a little overwhelming to get started, especially the analytics portion." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6855786) CD Claudio D. Digital Marketer > "Software efficacy in streamlining content publishing and availability of robust features that enhace strategic decisions making." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6629163) ES Ellie S. Senior Marketing Campaigns Lead > "Also, there were always issues with tagging users on LinkedIn" [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6779442) JM Jeff M. Marketing Director > "We're also able to respond directly to messages and comments from Sprout Social." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7009575) EC Emily C. Marketing Director > "This tool is very expensive, and can be hard to justify for smaller businesses" [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6573401) Shelby D. Digital Marketing Specialist > "Sprout Social has been an excellent all-in-one tool for managing social media." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7008698) DP Dhirendra P. Marketing Manager > "One thing which I little bit dislike about it is its cost s paying extra for features can make overall cost prohibitive as it is really..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6337681) TG Tim G. Customer Service Executive > "The tagging system also comes in handy to help us keep track on who on the team worked on what." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6855786) KJ Karen J. Marketing Manager > "So obtuse, despite years of taking our money, so now lawyers are getting called in." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6655361) Patricia M. Content Creator > "sprout was recommended by other content creators who are in the same industry as I am and I love all of the features and how simple it is..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7053922) LL Lior L. Executive Director > "You cannot monitor all comments across some platforms. Plus, the pricing is tough for small business and nonprofits." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___5040247) SR Sergio R. Coordinatore Infermieristico > "I am impressed by the friendly interface of Sprout Social." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7187322) Yige S. Customer Acquisition Analyst > "This limitation has forced us to compose separate drafts for each social media platform where we have a presence, making the process of..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4588916) LH Laura H. Graphic Designer > "My overall experience with Sprout Social has been excellent, it's a reliable tool that simplifies social media tasks and boosts..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6830593) PS Paige S. Creative Director > "Many times I have scheduled posts that have not gone live, which leads to double handling when scheduling the posts in Sprout Social, and..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4299792) BM Bill M. CEO > "It has an extensive list of features and integration with all the major social media platforms." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6536957) VR Verified Reviewer Marketing Manager > "most likely what stopped me from using it was the update that occurred 6-8 months ago which stopped all third-party software like Sprout..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4276584) MV Mariana V. Social Media Lead > "User-friendly interface with all the latest updates and a preview grid for Instagram." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6775113) AC Andy C. Digital Marketing Executive > "Very expensive with other products on the market." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6504821) JM Jeff M. Marketing Director > "IT's easy to use and set up, as well as schedule posts in advance for easy publishing." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7009575) Jeb B. Project Manager > "We like it but can't afford it." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6656445) LH Laura H. Graphic Designer > "What I liked most about Sprout Social was its intuitive interface and ease of use, making social media management smooth and efficient." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6830593) HL Hollie L. Communications Coordinator > "The pricing model can be a bit steep, especially for smaller businesses." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6243471) VR Verified Reviewer President > "I suppose the posting workflow is good, as good as other platforms that are 10% of the cost." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6554704) ☞ Matt V. CEO > "Now that they are still charging us, we asked for support and they said they can only send articles and videos." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#GetApp___6209859) MG Moran G. Mobile Marketing Lead > "Scheduling posts is very easy, as is rescheduling or canceling posts." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6641856) Elle D. Company Owner > "It is very expensive compared to the other Social Media management tools I use for clients" [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6192286) CD Christina D. Administrator > "When we started using we had very high hopes for how this program would work and make our daily office work more efficient, however, we..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6003743) Greg A. Founder & Creative Director > "Pricing when you're adding multiple additional accounts is confusing, especially for agencies who may want to use Sprout to manage all..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3931986) EC Emily C. Marketing Director > "There is a lot of versatility for posting and engagement" [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6573401) CD Christina D. Administrator > "Unfortunately, we have had to go back to posting natively." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6003743) Shelby D. Digital Marketing Specialist > "so I can take full advantage of its capabilities." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7008698) HM Hanane M. Freelance > "For me there is the problem of pricing.." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6138402) IM Ibrahim M. accountant > "Automated scheduling has helped me save time and effort and ensure that my content reaches my target audience at the right time" [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6059874) VR Verified Reviewer Social Media, Influencer & Community Manager > "Their social listening, while "good", is a costly add-on and is limited compared to other providers like Brandwatch." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4948775) LT London T. CEO > "I love the ability to have unlimited # of accounts along with the competition reports and AI integration." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6467657) AK Ashwaq K. Digital Director > "Additional payment for advanced analytics and accounts getting disconnected frequently" [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4503416) ES Ellie S. Senior Marketing Campaigns Lead > "I liked the social analytics - they felt super robust and useful" [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6779442) KU Kristin U. Communications and Program Coordinator > "The analytical tools did not fit the needs of our organizations as I had hoped." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4384663) VR Verified Reviewer Social Media, Influencer & Community Manager > "Their strength, by far, is the Smart Inbox, which is unparalleled and a time and life-saver for in-house marketers or agencies managing a..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4948775) NB Nicole B. Social Media Content Producer > "Lack of insights offered into what we should be posting, which other rivals are offering." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4249933) MN Maryam N. Marketing Coordinator > "Thanks to its robust suite of features and tools, Sprout Social has facilitated the streamlining of our posting processes, as well as the..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4745056) KU Kristin U. Communications and Program Coordinator > "They aren't as intuitive as the scheduling. " [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4384663) JL Jamila L. Digital Marketing Associate > "It offers a wide range of features including scheduling and monitoring of posts, audience engagement tools, and detailed analytics." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4476697) Lila S. Freelance Writer > "The mobile app was glitchy and did not allow saving edits to scheduled posts." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3236316) JW James W. Owner > "amazing support, so many features, and truly the best UI experience." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#SoftwareAdvice___6695820) VR Verified Reviewer Director of IT and Digital Marketing > "We pay extra for the listening tools, which provide too many false positives and requires too much work to really be as helpful as we'd..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3302155) MN Maryam N. Marketing Coordinator > "Additionally, Sprout Social streamlines social media management by providing collaboration tools that allow us to easily seek feedback and..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4745056) Arheer G. Marketing Manager > "They charge on a per user basis and this becomes very expensive." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4384751) MN Maryam N. Marketing Coordinator > "The ability to create sub-boxes and categorize them based on topics and events helps us better comprehend customer feedback and inquiries." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4745056) JP Jessica P. Marketing Specialist > "What I like the least about this software is that sometimes, my accounts get deactivated and I have to go back to relog them in." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3464834) RW Richard W. Senior Digital Marketing Manager > "Easy to use, simple interface and reliable social publishing." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7036195) JW Jordan W. Social Media Executive > "It's quite expensive for the features you get." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4961474) MN Maryam N. Marketing Coordinator > "I appreciate how Sprout Social consolidates numerous services into one platform, allowing us to easily manage all social media responses..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4745056) Loretta B. Social Media Community Manager > "We have been bounced around from account manager to account manager which has been unfortunate as we haven't been able to optimize things..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3216180) Yige S. Customer Acquisition Analyst > "By using Sprout Social, we are able to gather valuable intelligence about our customers and utilize them to improve our overall social..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4588916) SS Samantha S. Marketing Manager > "This is more of an API functionality, but Instagram posting is not the easiest because it doesn't schedule it out." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3141413) Arheer G. Marketing Manager > "Multiple metric like - Average engagement per message, Total potential information, Average Positive Sentiment, etc. helps you plan..." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4384751) Loretta B. Social Media Community Manager > "No one has TikTok data yet and I am not sure Sprout will be the first as they take a while to implement feedback (if at all)." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3216180) SR Sergio R. Coordinatore Infermieristico > "I am impressed by the friendly interface of Sprout Social." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7187322) MK Mark K. Placement Lead Manager > "It is both ready out of the box and a learning curve which may turn off some users." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3634645) ET Evan T. League Specialist > "Sprout has a nice clear design an UI that makes it easy to navigate menus." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4474300) AS April S. Owner > "The customer service is less than stellar and could use some work too." [See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___2415360) [View Reviews](https://www.capterra.com/p/121447/Sprout-Social/reviews/) KA Karly A. Marketing Analytics and Research Manager > "The social listening / social media analysis tool was helpful (before we switched products)!" [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6585010) KA Karly A. Marketing Analytics and Research Manager > "I didn't love the user experience of Meltwater–it didn't feel overly intuitive." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6585010) Rishikesh M. Social Analytics > "My overall experiencee with meltwater is great." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6505384) AG Abe G. VP > "As a product/platform, Meltwater was an overpriced, worse alternative to Google alerts and provided no semblance of quality..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4540968) EY Enes Y. Information Technology > "Thanks to its reporting and analysis, I can create a strategy for myself by looking at the data and this application is free." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3571445) AG Abe G. VP > "From a services/support/client success perspective, this is where the disappointment continues. Despite messaging our..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4540968) Marina C. President > "My experience has been very good, this platform is very detailed and precise, and its control panel is very complete and easy..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4946167) AG Abe G. VP > "After several weeks, this has still not been addressed, and the \[sensitive content hidden\] has not responded to any emails..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___4540968) EZ Eric Z. Director of Advancement > "The daily emails with social media and article monitoring is useful but Google Alerts does the same." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) ES Erica S. Account Director > "The data was often lacking, both because of the publications missing from the tool as well as the way metrics were presented." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3781256) DS Danielle S. Social Media Manager > "I like that I get a daily digest every morning at 9:30 am that helps me identify opportunities to engage with online users..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2728935) VR Verified Reviewer VP, Marketing & Communications > "Articles were repeated multiple times, so really did not give an accurate representation of the writings." [See full review](https://www.capterra.com/p/123153/Meltwater/#GetApp___3552454) MC Maxim C. marketing manager > "The daily reports directly in my inbox are super convenient." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3348270) ES Erica S. Account Director > "The platform interface was difficult to interact with." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3781256) KA Katie A. Communications Manager > "The best part about Meltwater is how easy/user-friendly it is compared to our previous product (Cision), and our account rep..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3829262) EZ Eric Z. Director of Advancement > "Unfortunately, the company's customer service leaves much to be desired." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) AD Ana D. PR & Communication Manager CEE/Europe > "Most relevant features are related to the fact that we could (relatively) easy see how our messages (key ones) were taken over..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2770278) EZ Eric Z. Director of Advancement > "That alone causes me to highly discourage anyone from using this product." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) RB Ron B. Communications Analyst > "Overall, this was a great platform to use to better realize a fully encompassing social strategy: Social Media management,..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2546745) KW Kathy W. AVP PR > "a few typos in search criteria setup from prior account managers - but nothing that affects its usability" [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2460181) VR Verified Reviewer VP, Marketing & Communications > "I liked that I could find mentions of my company easily." [See full review](https://www.capterra.com/p/123153/Meltwater/#GetApp___3552454) EZ Eric Z. Director of Advancement > "Customer service is horrid." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) JB Jo B. Development Manager > "In a small team it's really important to be able to utilise time effectively and this is a great tool to achieve that and cost..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2770176) AK Anna K. Marketing > "They have potential as a service, but for our needs they aren't the best option." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2594919) SC Shantel C. Operations Assistant > "Meltwater is user-friendly and a huge help in monitoring media coverage for our clients." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2835538) EC Ernest C. COO > "Formatting on export is less flexible." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2471183) JB Jo B. Development Manager > "The team are available on hand if needed, and very helpful and supportive of training, very much solution led in all areas." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2770176) DC David C. Director > "The customer service and their business practices are just unethical and deceptive." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2608478) DG Dawn G. Owner > "If you are new to social media marketing and need a software that is easy to follow, Meltwater is one of the best on the..." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2656560) KA Karly A. Marketing Analytics and Research Manager > "I didn't love the user experience of Meltwater–it didn't feel overly intuitive." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___6585010) DC David C. Director > "It's easy to use and offers a robust contact list for reporters and media outlets." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2608478) ES Erica S. Account Director > "The platform interface was difficult to interact with." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3781256) EP Elaine P. Free lance writer > "My skills are more literary and less technological (very much so), so I appreciate the help and the patience." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2478012) EZ Eric Z. Director of Advancement > "Unfortunately, the company's customer service leaves much to be desired." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) DJ Douglas J. Media and communications manager > "Meltwater provides us with the intelligence we need and an easy-to-use platform, to boot." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___2595228) EZ Eric Z. Director of Advancement > "Customer service is horrid." [See full review](https://www.capterra.com/p/123153/Meltwater/#Capterra___3607092) [View Reviews](https://www.capterra.com/p/123153/Meltwater/reviews/) ## User interface [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) 4.36 (609) [Meltwater](https://www.capterra.com/p/123153/Meltwater/) 3.98 (96) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Sprout Social 29/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - API - Attribution - Automated Scheduling - Autonomous Task Execution - Benchmarking - Calendar Management - Campaign Analytics - Campaign Management - Campaign Scheduling - Charting - Commenting/Notes - Competitor Analysis - Competitor Monitoring - Content Library - Content Management - Cross-system Integration - Customizable Branding - Customizable Reports - Dashboard - Dashboard Creation - Data Import/Export - Data Visualization - Decision Making - Engagement Tracking - Follower Analysis - Generative AI - Hashtag Analytics - Influencer Tracking - Keyword Tracking - Lead Attribution - @mentions - Monitoring - Multi-Channel Data Collection - Multi-Channel Management - Multi-Channel Marketing - Paid Campaign Tracking - Performance Metrics - Post Performance - Post Scheduling - Proactive Assistance - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Report Customizability [See all features](https://www.capterra.com/p/121447/Sprout-Social/#features) Meltwater Top features 30/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - API - Attribution - Automated Scheduling - Autonomous Task Execution - Benchmarking - Calendar Management - Campaign Analytics - Campaign Management - Campaign Scheduling - Charting - Commenting/Notes - Competitor Analysis - Competitor Monitoring - Content Library - Content Management - Cross-system Integration - Customizable Branding - Customizable Reports - Dashboard - Dashboard Creation - Data Import/Export - Data Visualization - Decision Making - Engagement Tracking - Follower Analysis - Generative AI - Hashtag Analytics - Influencer Tracking - Keyword Tracking - Lead Attribution - @mentions - Monitoring - Multi-Channel Data Collection - Multi-Channel Management - Multi-Channel Marketing - Paid Campaign Tracking - Performance Metrics - Post Performance - Post Scheduling - Proactive Assistance - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Report Customizability [See all features](https://www.capterra.com/p/123153/Meltwater/#features) ### Recognition Sprout Social is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Meltwater ### Deployment & support Sprout Social Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Meltwater Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Sprout Social - By Sprout Social - Located in United States - Founded in 2010 Meltwater - By Meltwater - Located in United States - Founded in 2001 ## Popular Comparisons [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.36 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) vs [Instagram](https://www.capterra.com/p/210721/Instagram/)[4.68 (5,220)](https://www.capterra.com/p/210721/Instagram/reviews/) $199/month Price Contact vendor for pricing 4.2 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121447-210721/Sprout-Social-vs-Instagram) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Contact vendor for pricing Price $199/month 4.0 Features 4.4 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/123153-149054/Meltwater-vs-Brand24) [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.36 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) vs [Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[4.56 (1,141)](https://www.capterra.com/p/210733/Snapchat/reviews/) $199/month Price $5 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/121447-210733/Sprout-Social-vs-Snapchat) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,803)](https://www.capterra.com/p/121701/HootSuite/reviews/) Contact vendor for pricing Price $399/month 4.0 Features 4.3 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/121701-123153/HootSuite-vs-Meltwater) [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.36 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) vs [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,473)](https://www.capterra.com/p/159351/Zoho-Social/reviews/) $199/month Price $15/month 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121447-159351/Sprout-Social-vs-Zoho-Social) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/)[4.26 (92)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.0 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/123153-131274/Meltwater-vs-Sprinklr-Platform) [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.36 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) vs [Meta for Business](https://www.capterra.com/p/213257/Facebook/)[4.43 (2,374)](https://www.capterra.com/p/213257/Facebook/reviews/) $199/month Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/121447-213257/Sprout-Social-vs-Facebook) [Meltwater](https://www.capterra.com/p/123153/Meltwater/)[3.98 (96)](https://www.capterra.com/p/123153/Meltwater/reviews/) vs [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)[4.22 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 3.9 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123153-277011/Meltwater-vs-Brandwatch) [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.36 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) vs [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,803)](https://www.capterra.com/p/121701/HootSuite/reviews/) $199/month Price $399/month 4.2 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/121447-121701/Sprout-Social-vs-HootSuite) [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.36 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) vs [Buffer](https://www.capterra.com/p/143492/Buffer/)[4.51 (1,492)](https://www.capterra.com/p/143492/Buffer/reviews/) $199/month Price $6/month 4.2 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/121447-143492/Sprout-Social-vs-Buffer) [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.36 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) vs [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,256)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) $199/month Price $15/month 4.2 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/121447-171840/Sprout-Social-vs-HubSpot-Marketing) [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.36 (609)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) vs [Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,811)](https://www.capterra.com/p/214056/Twitter/reviews/) $199/month Price Contact vendor for pricing 4.2 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/121447-214056/Sprout-Social-vs-Twitter)