# Compare Sprout Social vs Twitter/X 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Sprout Social and Twitter/X based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121447-214056/Sprout-Social-vs-Twitter

---

# Sprout Social vs Twitter/X Features and Cost Comparison

Last updated April 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Sprout SocialTwitter/X2/4 selected

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.4 (606)](https://www.capterra.com/p/121447/Sprout-Social/reviews/)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.5 (1,798)](https://www.capterra.com/p/214056/Twitter/reviews/)

[## Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.4 (606)](https://www.capterra.com/p/121447/Sprout-Social/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [606 reviews](#user-reviews)

Positive

539

Neutral

48

Negative

19

[## Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.5 (1,798)](https://www.capterra.com/p/214056/Twitter/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.1

Reviews Sentiment

Based on [1,798 reviews](#user-reviews)

Positive

1,630

Neutral

127

Negative

41

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,268 reviews from social media marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Social Media Integration

4.4

Email Marketing

NA

Post Scheduling

4.5

Campaign Planning

NA

Engagement Tracking

4.5

\--%Fit

Missing features

Feature ratings

Social Media Integration

NA

Email Marketing

NA

Post Scheduling

4.3

Campaign Planning

NA

Engagement Tracking

NA

User satisfaction

User satisfaction

4.4

User reviews[606](https://www.capterra.com/p/121447/Sprout-Social/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

3.9

Customer support

4.3

User satisfaction

4.5

User reviews[1,798](https://www.capterra.com/p/214056/Twitter/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.1

Price starts from

Price starts from

$199Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Sprout helps agencies and businesses - both large and small - extract real business value out of social media through effective engagement, publishing, listening and analytics tools.

Best for

Not provided by vendor

## User reviews

Pros & cons

Zach P.

Marketing Coordinator

> "Our organization operates nearly a dozen main social handles and multiple sub-brands, Sprout Social has made it incredibly easy to manage..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7100068)

Zach P.

Marketing Coordinator

> "The only caveat with Sprout and other providers is that it can get quite expensive if you require several user licenses and have a large..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7100068)

Zach P.

Marketing Coordinator

> "Being able to operate all of our social channels in one platform helps save time and allows for better collaboration across the social..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7100068)

Chris L.

Operations

> "Even though it's cheaper than hiring a PA or VA to do the same work, it is still more expensive than competitors."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7119468)

TG

Tim G.

Customer Service Executive

> "Today, I capture all of them in a single dashboard and respond more quickly and having the ability to do that makes a meaningful..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6855786)

BM

Bill M.

CEO

> "It's very expensive, has poor usability, hides advertised features behind paywalls, delivers questionable ROI, and provides terrible..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6536957)

Chris L.

Operations

> "Sprout Social was simple and easy, and worked great. If you are replacing a real person, want good analytics to check performance, so you..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7119468)

KJ

Karen J.

Marketing Manager

> "So any questions around whether our plan was still the right level, if we needed the extras we were upsold, went unanswered. Despite..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6655361)

MG

Moran G.

Mobile Marketing Lead

> "It’s great that Sprout Social simplifies managing all our accounts from the same page, as we can easily allocate space to collect all..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6641856)

NR

Nuria R.

Community Manager

> "Sometimes it loads slow when I switch between brands, and I need more users but the price goes up fast"

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6812873)

LD

Laura D.

Client Success Specialist

> "Overall, SproutSocial provides a basic overview of your social media post engagements and is useful for determining which posts performed..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6767664)

DP

Dhirendra P.

Marketing Manager

> "One thing which I little bit dislike about it is its cost s paying extra for features can make overall cost prohibitive as it is really..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6337681)

TG

Tim G.

Customer Service Executive

> "The tagging system also comes in handy to help us keep track on who on the team worked on what."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6855786)

KJ

Karen J.

Marketing Manager

> "Auto renew annual contracts and despite us trying to contact our rep to review our needs and being ghosted, they refused to revisit this"

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6655361)

Patricia M.

Content Creator

> "sprout was recommended by other content creators who are in the same industry as I am and I love all of the features and how simple it is..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7053922)

VR

Verified Reviewer

President

> "Not only that I find the features are lackluster, I have used other platforms that are a fraction of the cost with a more intuitive UI..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6554704)

LH

Laura H.

Graphic Designer

> "My overall experience with Sprout Social has been excellent, it's a reliable tool that simplifies social media tasks and boosts..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6830593)

RW

Richard W.

Senior Digital Marketing Manager

> "Reporting felt quite limited, customer success managers and account management was also not great."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7036195)

CD

Claudio D.

Digital Marketer

> "The software has enabled us to schedule post in advance across all social media channels hustle free."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6629163)

JM

Jeff M.

Marketing Director

> "There are a lot of features to learn and sometimes it can feel a bit overwhelming to try and use all of them."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7009575)

Shelby D.

Digital Marketing Specialist

> "I love having all platforms connected in one place, making scheduling and posting much easier."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7008698)

TG

Tim G.

Customer Service Executive

> "It can be a little overwhelming to get started, especially the analytics portion."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6855786)

MG

Moran G.

Mobile Marketing Lead

> "I love that Sprout Social allows us to keep track of our social media pages’ performance."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6641856)

DB

Diana B.

Founder

> "They're not the best at managing multiple channels or social listening."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6674940)

LT

London T.

CEO

> "I love the ability to have unlimited # of accounts along with the competition reports and AI integration."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6467657)

ES

Ellie S.

Senior Marketing Campaigns Lead

> "Also, there were always issues with tagging users on LinkedIn"

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6779442)

CD

Claudio D.

Digital Marketer

> "Software efficacy in streamlining content publishing and availability of robust features that enhace strategic decisions making."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6629163)

EC

Emily C.

Marketing Director

> "This tool is very expensive, and can be hard to justify for smaller businesses"

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6573401)

JM

Jeff M.

Marketing Director

> "We're also able to respond directly to messages and comments from Sprout Social."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7009575)

KJ

Karen J.

Marketing Manager

> "So obtuse, despite years of taking our money, so now lawyers are getting called in."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6655361)

Shelby D.

Digital Marketing Specialist

> "Sprout Social has been an excellent all-in-one tool for managing social media."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7008698)

LL

Lior L.

Executive Director

> "You cannot monitor all comments across some platforms. Plus, the pricing is tough for small business and nonprofits."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___5040247)

LH

Laura H.

Graphic Designer

> "What I liked most about Sprout Social was its intuitive interface and ease of use, making social media management smooth and efficient."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6830593)

Yige S.

Customer Acquisition Analyst

> "This limitation has forced us to compose separate drafts for each social media platform where we have a presence, making the process of..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4588916)

VR

Verified Reviewer

Social Media, Influencer & Community Manager

> "Their strength, by far, is the Smart Inbox, which is unparalleled and a time and life-saver for in-house marketers or agencies managing a..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4948775)

PS

Paige S.

Creative Director

> "Many times I have scheduled posts that have not gone live, which leads to double handling when scheduling the posts in Sprout Social, and..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4299792)

BM

Bill M.

CEO

> "It has an extensive list of features and integration with all the major social media platforms."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6536957)

VR

Verified Reviewer

Social Media, Influencer & Community Manager

> "Their social listening, while "good", is a costly add-on and is limited compared to other providers like Brandwatch."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4948775)

MV

Mariana V.

Social Media Lead

> "User-friendly interface with all the latest updates and a preview grid for Instagram."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6775113)

VR

Verified Reviewer

Marketing Manager

> "most likely what stopped me from using it was the update that occurred 6-8 months ago which stopped all third-party software like Sprout..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4276584)

JM

Jeff M.

Marketing Director

> "IT's easy to use and set up, as well as schedule posts in advance for easy publishing."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7009575)

AC

Andy C.

Digital Marketing Executive

> "Very expensive with other products on the market."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6504821)

VR

Verified Reviewer

President

> "I suppose the posting workflow is good, as good as other platforms that are 10% of the cost."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6554704)

Jeb B.

Project Manager

> "We like it but can't afford it."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6656445)

MG

Moran G.

Mobile Marketing Lead

> "Scheduling posts is very easy, as is rescheduling or canceling posts."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6641856)

HL

Hollie L.

Communications Coordinator

> "The pricing model can be a bit steep, especially for smaller businesses."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6243471)

CD

Christina D.

Administrator

> "When we started using we had very high hopes for how this program would work and make our daily office work more efficient, however, we..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6003743)

☞ Matt V.

CEO

> "Now that they are still charging us, we asked for support and they said they can only send articles and videos."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#GetApp___6209859)

EC

Emily C.

Marketing Director

> "There is a lot of versatility for posting and engagement"

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6573401)

Elle D.

Company Owner

> "It is very expensive compared to the other Social Media management tools I use for clients"

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6192286)

Shelby D.

Digital Marketing Specialist

> "so I can take full advantage of its capabilities."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7008698)

Greg A.

Founder & Creative Director

> "Pricing when you're adding multiple additional accounts is confusing, especially for agencies who may want to use Sprout to manage all..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3931986)

IM

Ibrahim M.

accountant

> "Automated scheduling has helped me save time and effort and ensure that my content reaches my target audience at the right time"

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6059874)

CD

Christina D.

Administrator

> "Unfortunately, we have had to go back to posting natively."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6003743)

EF

Earl F.

Social Media Coordinator

> "I have used Sprout both for personal and professional reasonings and the platform always exceeds my expectations!"

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6454727)

JW

Jordan W.

Social Media Executive

> "It's quite expensive for the features you get."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4961474)

ES

Ellie S.

Senior Marketing Campaigns Lead

> "I liked the social analytics - they felt super robust and useful"

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6779442)

HM

Hanane M.

Freelance

> "For me there is the problem of pricing.."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6138402)

Leah G.

Detailer

> "Customer support is another area where it excels."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6379844)

AK

Ashwaq K.

Digital Director

> "Additional payment for advanced analytics and accounts getting disconnected frequently"

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4503416)

Gloria V.

Digital Marketing Trainer

> "It offers simple navigation which helps a new user to use the platform with ease. And also it helps to manage multiple social media ..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3794300)

KU

Kristin U.

Communications and Program Coordinator

> "The analytical tools did not fit the needs of our organizations as I had hoped."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4384663)

Megan G.

Chief Marketing Officer

> "When it comes to publishing, Sprout stands out because it tailors unique settings to each platform."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___5011872)

Andrei P.

Student

> "Sprout Social can be very expensive and the per user pricing doesn't help."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3561986)

Leah G.

Detailer

> "The detailed reports are incredibly useful as well."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___6379844)

NB

Nicole B.

Social Media Content Producer

> "Lack of insights offered into what we should be posting, which other rivals are offering."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4249933)

MN

Maryam N.

Marketing Coordinator

> "Thanks to its robust suite of features and tools, Sprout Social has facilitated the streamlining of our posting processes, as well as the..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4745056)

MK

Mark K.

Placement Lead Manager

> "It is both ready out of the box and a learning curve which may turn off some users."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3634645)

JL

Jamila L.

Digital Marketing Associate

> "It offers a wide range of features including scheduling and monitoring of posts, audience engagement tools, and detailed analytics."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4476697)

JK

Jonathan K.

CEO

> "They billed the card on file twice for various months and refused to give an explanation."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3537761)

JW

James W.

Owner

> "amazing support, so many features, and truly the best UI experience."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#SoftwareAdvice___6695820)

KU

Kristin U.

Communications and Program Coordinator

> "They aren't as intuitive as the scheduling. "

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4384663)

Heather H.

VP, Head Of Production

> "We use Sprout Social because it allows us to conveniently manage our social networks and schedule posts across multiple social channels."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3662625)

Lila S.

Freelance Writer

> "The mobile app was glitchy and did not allow saving edits to scheduled posts."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3236316)

MN

Maryam N.

Marketing Coordinator

> "Additionally, Sprout Social streamlines social media management by providing collaboration tools that allow us to easily seek feedback..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4745056)

VR

Verified Reviewer

Director of IT and Digital Marketing

> "We pay extra for the listening tools, which provide too many false positives and requires too much work to really be as helpful as we'd..."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3302155)

MN

Maryam N.

Marketing Coordinator

> "The ability to create sub-boxes and categorize them based on topics and events helps us better comprehend customer feedback and inquiries."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___4745056)

Heather H.

VP, Head Of Production

> "What I like least about this tool is that the more users use it, the more expensive it can become."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3662625)

RW

Richard W.

Senior Digital Marketing Manager

> "Easy to use, simple interface and reliable social publishing."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___7036195)

JA

Julio A.

President

> "The price is a little high when compared with other solutions."

[See full review](https://www.capterra.com/p/121447/Sprout-Social/#Capterra___3784235)

[View Reviews](https://www.capterra.com/p/121447/Sprout-Social/reviews/)

DM

David M.

Technical Support Engineer

> "I enjoy the speed with which I could post updates and reply to users, which allows to maintain the active presence..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7072469)

AR

Amos R.

Owner

> "Sometimes the algorithm shows me the weirdest posts, it lacks team collaboration tools and you can't edit your posts..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7044596)

DD

Denise D.

Consultant

> "I deliver content from my blog and connect with some of the greatest people on the planet, Twitter, if used correctly..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7130134)

MMJ

Medina- Maldonado J.

Graphic designer

> "What I like least about Twitter is how algorithm determines the type of content to be seeing which could make me miss..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7136141)

Mustafa A.

Director

> "The introduction of monetization for creators and improved video features has made it more versatile, though it..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7127451)

Bryan J.

Democratic Presidential Candidate

> "The one dislike I got about twitter is about the disinformation that is sometimes spread on the website, I would..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7079464)

DM

Dennis M.

Senior Frontend Engineer

> "What i like most about twitter is the Blue-Check mark feature. When i see an account with a blue-Check mark i know..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6822811)

JFR

Joe Felix R.

Entertainer

> "The price isn't completely unreasonable, but it's not good to lock basic things like Post Engagement and longer posts..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7020552)

ET

Edward T.

Accountant

> "I adore Twitter mostly because it allows you to send an important message in a matter of seconds and be sure that..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7110995)

DM

Demi M.

Community Manager

> "Definitely, that's a bad thing to allow twitos to have access to an authentication badge just by paying"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6865575)

CJ

Cassandra J.

Electrical engineering

> "What I like most about Twitter is that you have the options to post and retweet people's post and communicate"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7047773)

GJ

George J.

Graphic designer

> "I also don’t like its customer support team because they always slow to respond."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

MA

Moath A.

Operations Manager

> "It’s enabled me to find new suppliers, stay on top of project trends, and even network with others dealing with the..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6855759)

JC

John C.

Graphic designer

> "I don’t like as It makes fake news spread fast"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

BR

Badru R.

Cyber security analyst

> "The fact that I get the latest and hottest news on it as it’s happening and also being able to connect with other..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6812880)

GG

Guy G.

Director

> "The noise - it's harder to get heard, and the stream seems more cluttered with ads than ever before"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6394284)

Ashish A.

Customer Service Representative

> "The platform’s real-time interaction and analytics tools enable us to customize our content and efficiently measure..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6372936)

JU

Juliet U.

case manager

> "It can be overwhelming due to so much news etc."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7039911)

Mustafa A.

Director

> "The ability to engage directly with industry leaders, creators, and public figures is unmatched."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7127451)

MB

Mohit B.

studying

> "Twitter has been criticized for problems with online bullying, cyberbullying, and trolling."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6366154)

MD

Mwangi D.

Senior UX Engineer

> "It allows me to connect with experts in different Disciplines across the world."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7002018)

Emily O.

Verification and Quality Assurance Officer

> "I don't like that Twitter/X is hard when it comes to building audience as a beginner"

[See full review](https://www.capterra.com/p/214056/Twitter/#GetApp___6676102)

DF

Daniel F.

Solutions Engineer

> "The search feature on Twitter/X has been great to find comments and information on topics of interest."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6887732)

AA

Amr A.

Paediatrician

> "Full of scammers for cryptocurrency and other financial frauds- limited direct messages chat and need premium..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4996388)

Iman G.

Student

> "You can use hashtags so that your tweet reaches to the like-minded people and people can comment on your tweet."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6683928)

Haidy M.

financial accountant

> "I am restricted to a limited number of letters, as it may sometimes be difficult for me to express myself using this..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6178536)

GJ

George J.

Graphic designer

> "It serves as a place of learning for me,also a place of entertainment and inspiration for me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

MAK

Muhammad Aamer K.

Full stack web developer

> "I do not like the pricing for account verification there should be a way where there is no payment needed for any..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6067290)

JM

John M.

Senior Software Engineer

> "It's simple to send direct messages with Twitter/X thus enhancing real-time team communication and collaboration."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6812948)

JH

Joseph H.

CEO

> "The account is still linked to my email, and I'm caught in a loop with their customer service team and literally..."

[See full review](https://www.capterra.com/p/214056/Twitter/#SoftwareAdvice___4945565)

JFR

Joe Felix R.

Entertainer

> "To be able to interact with people I enjoy watching on YouTube and talking with others regarding things of my..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7020552)

HB

Hillary B.

Nurse

> "I feel most of the communication is a bit too public"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6617715)

JM

John M.

System Engineer

> "It's possible to stream live videos using Twitter/X. Again, I can easily create and post contents with Twitter/X."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6743893)

Esteban G.

IT Technician

> "Unchecked racism, blatant extremists views and politics which complements the awful Ad placement if you ever buy one."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6078906)

MMJ

Medina- Maldonado J.

Graphic designer

> "I like the availability of hashtags and mention ."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7136141)

AK

Aniket K.

Content Writer

> "The only thing which least like about twitter is that there are some bot accounts which use to create spam for other..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6017798)

SE

Sarah E.

Microbiologist

> "It is very good for sharing updates and news."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7133906)

Deannna L.

Professional freelancer

> "Just be careful because there are a lot of fake accounts and scammers but that’s with any platform. When you write a..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4840687)

DA

Donald A.

Graphic Designer

> "They have helpful customer service team ,with beautiful features."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

MD

Mike D.

Owner

> "Unfortunately, the sources of the news are bias"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6631755)

OK

Omar K.

Fulfillment Specialist

> "Overall Twitter/x is an excellent social media platform to get people’s opinions and thoughts and to show your..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6634476)

SB

Sotiris B.

Digital Marketing Consultant

> "Years ago I had my account suspended along with 85,000 followers for 5 years but then I got it back minus 20,000 of..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4833917)

LW

Levin W.

Cashier

> "Overall experience is top tier social media I use it everyday I post all day long I love this app perfect"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7107188)

Esteban G.

IT Technician

> "Previous features that were free now put behind a paywall and egregious prices for the API."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6078906)

JG

Johnson G.

Graphic designer

> "Their customer service staff is competent and quick to respond, which is why I like them."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7088632)

NR

Natalie R.

Administrator

> "I often get recommended content that I am not interested in"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6559968)

DM

Dennis M.

Senior Frontend Engineer

> "Furthermore, getting real-time news information is easy via the trending feature."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6822811)

EP

Elijah P.

CEO

> "Scams can popup more often because you only have to pay for verification instead of being reviewed."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6289564)

JU

Juliet U.

case manager

> "There is also twitter space which helps one connect and learn."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7039911)

VR

Verified Reviewer

devlopeur

> "This can create echo chambers where users are only reinforced in their existing beliefs"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6289361)

GJ

George J.

Graphic designer

> "I love as it makes family connections to themselves."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

TL

Tyson L.

San Miali Electrician

> "Some of the ads and challenging to navigate and filter out unwanted content."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___5024443)

JC

John C.

Graphic designer

> "I like its hashtag feature"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

TC

Tanirah C.

Manager

> "It has a lot of news like nonsense news pages that pop up even if it wasn’t recommended"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6278488)

DA

Donald A.

Graphic Designer

> "It has awesome social media management"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

TA

Tahsim A.

Engineering Lead

> "Secondly, Twitter as a platform seems highly reactionary and very snappy and high level in terms of content."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4836342)

JC

John C.

Graphic designer

> "It makes content publishing easy"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

AA

Abdulaziz A.

Doctor

> "The paid blue verification and the location GPS ( from earth ) its silly"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4838596)

Betty O.

Founder

> "I love the "related posts" feature, It gives you several ideas and increases post reach"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6415998)

VR

Verified Reviewer

Backend Engineer

> "I think there are too many bot accounts on Twitter that could ruin our experience."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6077529)

MB

Mohit B.

studying

> "One of the most important things about Twitter is that you can easily share others' messages by retweeting them."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6366154)

Matej P.

Assistant Director

> "Inability to stop harassment of some extreme groups."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6188606)

NZ

Najmeh Z.

PhD student

> "I stay informed about global trends by following debates and tracking tweets from companies and individuals I'm..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6064285)

CC

Carlos C.

Project Manager

> "Too much fake news and advertising pop-ups."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4833343)

NR

Natalie R.

Administrator

> "It helps me stay up to date with other researchers in my field and the projects they are working on"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6559968)

DFH

Diane F H.

Bus Driver Trainer Dispatcher

> "It entraps users to use up too much of their personal time"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6288447)

JG

Johnson G.

Graphic designer

> "Its easy learning curve appeals to me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7088632)

PK

Prafull K.

Freelance

> "It can be annoying at times to simply see offensive tweets."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6170059)

JB

Joshua B.

Ceo

> "I was blown away when I seen the topics being discussed."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7045846)

MD

Muhanad D.

engineer

> "You must follow up on some posts that contain immoral content"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6143344)

ET

Edward T.

Accountant

> "I also like as their customer support team is so helpful."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7110995)

JF

Jessica F.

Author

> "Most of my tweets don't get many views. But this is probably my fault, not Twitter's.)"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6169759)

SA

Sarah A.

Researcher

> "Another thing I like about X is you can engage with content creators and representatives on this user friendly social..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6602895)

AA

Amr A.

Paediatrician

> "I am on twitter since 2011 but the problem now limited daily chat"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4996388)

Emily O.

Verification and Quality Assurance Officer

> "I like that Twitter/X helps build my personal brand through its post feature."

[See full review](https://www.capterra.com/p/214056/Twitter/#GetApp___6676102)

TD

Teddy D.

Director of Recruiting

> "One thing that I liked the least about Twitter was the Twitter blue feature. "

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4834166)

DA

Donald A.

Graphic Designer

> "Incredible post management"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

Sharon B.

Owner

> "The Trends that are shown are not focused on my country, when I choose Duth it shows trends from the Netherlands,..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4713839)

AJ

Alan J.

Servente

> "Being able to post photos and videos freely like Instagram."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6710819)

VR

Verified Reviewer

Backend Engineer

> "They like to spam in every post and feel annoying for me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6077529)

[View Reviews](https://www.capterra.com/p/214056/Twitter/reviews/)

## User interface

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)

4.37 (606)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)

4.52 (1,798)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Sprout Social

Top features

30/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/121447/Sprout-Social/#features)

Twitter/X

5/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/214056/Twitter/#features)

### Recognition

Sprout Social is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Twitter/X

### Deployment & support

Sprout Social

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Twitter/X

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Sprout Social

-   By Sprout Social
-   Located in United States
-   Founded in 2010

Twitter/X

-   By Twitter
-   Located in United States
-   Founded in

## Popular Comparisons

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Contact vendor for pricing

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4.4

4.6

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4.4

[View full comparison](https://www.capterra.com/compare/213257-214056/Facebook-vs-Twitter)

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.37 (606)](https://www.capterra.com/p/121447/Sprout-Social/reviews/)

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4.4

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[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,798)](https://www.capterra.com/p/214056/Twitter/reviews/)

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Price

$249/month

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/121701-214056/HootSuite-vs-Twitter)

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.37 (606)](https://www.capterra.com/p/121447/Sprout-Social/reviews/)

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4.4

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4.4

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4.4

Features

4.5

4.6

Ease of Use

4.6

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4.4

Ease of Use

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4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/121447-171840/Sprout-Social-vs-HubSpot-Marketing)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,798)](https://www.capterra.com/p/214056/Twitter/reviews/)

vs

[SocialPilot](https://www.capterra.com/p/144332/SocialPilot/)[4.40 (373)](https://www.capterra.com/p/144332/SocialPilot/reviews/)

Contact vendor for pricing

Price

$30/month

4.4

Features

4.2

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144332-214056/SocialPilot-vs-Twitter)