# Compare Docusign vs Papercloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Docusign and Papercloud based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121506-10006907/Docusign-vs-Papercloud

---

# Docusign vs Papercloud Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DocusignPapercloud2/4 selected

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.2 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

[## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [9,389 reviews](#user-reviews)

Positive

9,091

Neutral

225

Negative

73

[## Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.2 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

Starting Price

£75.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

AB

TL

Based on [104 reviews](#user-reviews)

Positive

87

Neutral

16

Negative

1

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 29,625 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Document Editing

NA

Secure Data Storage

4.7

Document Storage

4.6

Email Management

NA

Mobile Access

NA

\--%Fit

Missing features

Feature ratings

Document Editing

NA

Secure Data Storage

4.7

Document Storage

4.7

Email Management

NA

Mobile Access

NA

User satisfaction

User satisfaction

4.7

User reviews[9,389](https://www.capterra.com/p/121506/Docusign/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.5

Customer support

4.5

User satisfaction

4.2

User reviews[104](https://www.capterra.com/p/10006907/Papercloud/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

£75Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for small to large businesses in insurance, finance, government, real estate, and other industries.

Best for

IFA Businesses (Independent Financial Advisors), Insurance Companies, Healthcare Businesses, Accountants, Property / Real Estate Companies, Bakeries, Logistics Businesses, Schools, Legal, Compliance

## User reviews

Pros & cons

TFR

Thomas F R.

Assistant Director

> "DocuSign provides us with great documents management features which allows us to easily prepare documents awaiting to be signed making it possible for us to ensure all documents have..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384)

TW

Tisha W.

Health Services Coordinator

> "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830)

AM

Angela M.

COO

> "I like that I can send my documents to all signers at one time and that it notifies me when I need to resend it if I haven’t gotten signatures back and also I can go back and find..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7173133)

LG

Lauren G.

Office Manager

> "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for review or the..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735)

JM

Jawad M.

Operation Clerk

> "Being able to sign documents digitally without having to print them first has been the biggest win DocuSign has given us. Since the introduction of DocuSign, me and my team are able..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7161298)

MD

Milena D.

RA

> "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning. When I tried..."

[See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771)

DH

Daniel H.

Senior Lecturer

> "DocuSign offers great documents preparation features which allows me to keep all the documents that needs signing well organized, allowing me to have a clear overview of which..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174929)

Ruben a F.

Owner

> "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236)

VN

Vivien N.

Software Engineer

> "Docusign is super intuitive ,secure and allow me to sign documents from anywhere .I like that it allow reusable of e-signatures which makes the process of signing documents quick."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147359)

CS

Charles S.

Managing Director

> "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982)

RS

Ryan S.

Director of Planning

> "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209)

AM

Alessandra M.

President of Berklee Management Club

> "Furthermore, the administration interface and the initial setup of document templates can turn out to be a bit austere and confusing during the first few uses on the platform."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7175390)

RS

Radha S.

Legal Assistant

> "It made executing documents fast and efficient, especially when multiple parties were involved, and eliminated the delays that come with printing, scanning, or couriering documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7131726)

NS

Naombi S.

Compliance Manager

> "That if i have misplaced a signed document, i cannot go back to a previous link and just upload the document that I am looking for."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176411)

Kristl K.

Sr Customer Service Representative

> "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495)

Hallye N.

Owner

> "It can only hold information for so long and the links expire quickly when sharing documents via the software."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841)

JM

Jasmin M.

Accounting Assistant

> "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly streamlined the way I..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460)

VR

Verified Reviewer

Patient Financial Navigator

> "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing difficult to..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727)

Beth A.

Founder and Senior Copywriter

> "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down) and how..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568)

JH

Jamie H.

Quality and Reliability Specialist

> "Seems like it wants to use a template from an old report that doesn't align with the new report even though they have the same boxes but different information."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7139235)

VD

Valerie D.

Director of Finance and Legal Compliance

> "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470)

VR

Verified Reviewer

Product owner

> "Features locked behind upgrades e.g., advanced templates feel like constant upselling, eroding value"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574)

Kartikeya G.

Property Manager

> "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544)

VR

Verified Reviewer

President

> "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469)

VR

Verified Reviewer

Sales Specialist

> "I also appreciate the ability to track document status in real time, send automated reminders, and securely store completed agreements."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7159534)

JM

Jocelyn M.

Partner

> "The price is really expensive per envelope that is sent. If you are sending a lot of envelopes on the daily it can pile up pretty fast."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7105584)

CP

Christina P.

Clerk

> "One feature I like the most is e tracking which allows me view when someone has signed and viewed my documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142298)

VR

Verified Reviewer

Manager

> "There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

CR

Charly R.

Operations Manager

> "The ease of signing official forms , everything is done online or by email , it helps a lot keeping track without the inconvenience of paper forms"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138508)

AW

Angeleah W.

Social Worker

> "It can be bothersome that the document expires and I often have to ask for or send new links to complete the signing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350)

AW

Angeleah W.

Social Worker

> "I have signed documents and sent documents for signing and each time it has made completing documents a breeze for the workflow of each collection."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350)

MH

Matthew H.

Project Manager

> "There is not much I did not like about Docusign given it accomplishes the goal of document circulation between parties in a quick manner."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136829)

Kartikeya G.

Property Manager

> "The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544)

Beth A.

Founder and Senior Copywriter

> "Occasionally, I find it difficult to find the right part of the website for signing documentation with just one signer."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568)

BA

BISHNU A.

Project Engineer

> "In a project management, where document flow is high and you have to be involved with multiple parties, this act as a major tool in time saving and quick decision."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085285)

JJ

Jarvis J.

Owner

> "Having to sign into my account to retrieve a document that was signed a while ago can be a bit cumbersome. "

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113345)

VR

Verified Reviewer

Account Executive

> "It feels secure and professional, which builds trust, and once documents are sent, the tracking and reminders make it easy to keep deals moving without manual follow-ups."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644)

VR

Verified Reviewer

Registered Dietitian

> "Also, occasionally the interface can feel slightly confusing when managing multiple documents or envelopes."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108480)

JH

Jeff H.

Account Executive

> "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress to final..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065)

SP

Sonu P.

Systems Analyst

> "Sometimes the interface feels slightly cluttered when managing multiple templates or workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046)

CC

Caleb C.

GC Estimating - Project Manager

> "The interface is user-friendly, document tracking is helpful, and it has been an effective tool for improving turnaround time and keeping agreements organized."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176983)

CS

Chelsea S.

Sales

> "Only thing I don’t like about DocuSign is that sometimes the emails go into the spam folder but I think that’s more of an email issue than a DocuSign issue"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127195)

VR

Verified Reviewer

Account Executive

> "It consistently speeds up contract turnaround, improves buyer experience, and reduces deal friction, making it easier to close business efficiently and at scale."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7074635)

KR

Katherine R.

School Administrator

> "Would give its weight in gold alone to enroll packets, last August when we were doing 180 new families per month would have killed us without this."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849)

VR

Verified Reviewer

Account Executive

> "The signing experience is straightforward for recipients, works well across devices, and removes the need for printing, scanning, or chasing paperwork."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644)

VR

Verified Reviewer

Product Manager

> "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921)

SK

Sheila K.

Admin sales

> "What I liked about most with DocuSign was being able to close a transaction and get the signatures quickly rather than waiting for a customer to come in and actually sign."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424)

VR

Verified Reviewer

IT Operations Specialist

> "Some screens feel a bit crowded, especially when managing multiple documents or workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7141218)

VR

Verified Reviewer

Compliance Manager

> "You don't need an account to sign a document, also knowing exactly when a client opened the email versus when they finished signing provides great peace of mind and keeps deals..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7132973)

VR

Verified Reviewer

Admin

> "The only downside of DocuSign is the advanced features may seem a little complex if you only need simple document signing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408)

Yugma S.

Assay development and integration technician

> "The platform is reliable, secure, and widely accepted, making it a valuable tool for business operations. Despite the cost and minor usability challenges, it greatly improves..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755)

SR

Samm R.

Office Finance Manager

> "Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7125741)

RG

Rene G.

Quality assurance supervisor

> "It is reliable, secure, and widely accepted, which makes it a great tool for both internal operations and working with clients or partners. Once you get familiar with its features,..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143149)

VR

Verified Reviewer

Manager

> "Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

VR

Verified Reviewer

Manager

> "The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few drawbacks—such as..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

FV

Franco V.

HR Coordinator

> "The cost of Docusign is abit higher and customer support needs to improves on the speed of response ,takes time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7177797)

VR

Verified Reviewer

Admin

> "It makes signing and managing documents fast, secure, and hassle-free. While it can be a bit pricey for occasional use, the convenience and reliability more than make up for it."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408)

Elon E.

Audit

> "Some users also find the admin settings or interface less intuitive once workflows become more complex."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160)

Ahinoam M.

Licensed Insurance Agent

> "Overall, my experience with DocuSign has been smooth and efficient—signing, sending, and managing documents is quick, secure, and straightforward, making it a reliable tool for both..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7075091)

KM

Kelley M.

Wrike Consultant

> "I wish they had better packages for small businesses, because I pay for more than what I need, but I cannot use the free version"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179537)

JT

Joe T.

Head of Marketing

> "Excellent bit of software, has helped with the way we interact with prospects and clients, which makes for a far more professional and trusted collaboration."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7122078)

Anushree R.

Testing Engineer

> "Also, there are times when notifications or document loading can be slightly delayed."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

TFR

Thomas F R.

Assistant Director

> "Thats why we started a partnership with DocuSign to help us to sign these documents in digital form rather than having loads of manual paperwork."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384)

SK

Sheila K.

Admin sales

> "What I like the least about DocuSign was you cannot verify if the customer actually received it for the signature."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424)

AL

Andrew L.

Chief Technology Officer

> "There is an option within Docusign to create your own signature by drawing it which did not break my mouse."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824)

MG

Malerie G.

Office Manager

> "What I like least about docusign is the lack of choices as far as fonts for signatures."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7146644)

Yugma S.

Assay development and integration technician

> "It has significantly streamlined document handling and approval processes, especially for contracts and official documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755)

Nathaniel C.

Account Executive

> "Also, some advanced features are locked behind higher tiers, which may be overkill unless you're a large enterprise."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085290)

TW

Tisha W.

Health Services Coordinator

> "The best of DocuSign is ability to notify you when someone has to sign or when you sign a document."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830)

VR

Verified Reviewer

Conference Center Manager

> "so I can't keep a templet I have to upload a new pdf everytime I send a new contract."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108191)

VR

Verified Reviewer

Analyst

> "Signing and sending documents takes only a few clicks, and workflow automation helps keep approvals organised."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7129711)

Anushree R.

Testing Engineer

> "One downside is the pricing, which can feel a bit high, especially for small teams or occasional users."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

TW

Tabatha W.

Nursing Manager

> "Overall, DocuSign has been a reliable and efficient e-signature solution that makes managing documents effortless and saves a lot of time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084085)

SP

Sonu P.

Systems Analyst

> "The pricing can feel expensive for smaller businesses or occasional users, especially when advanced features are needed."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046)

VR

Verified Reviewer

HR Assistant

> "The platform is very user-friendly, allowing documents to be sent, signed, and tracked quickly from almost any device."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7151386)

Jainish J.

Machine Learning Consultant

> "A second, occasionally the interface of setting the document is a bit sluggish."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133299)

Anushree R.

Testing Engineer

> "The ability to track document status and get real-time notifications is also very helpful."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

SF

Syed F.

Software Engineer

> "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile app too,..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345)

SR

Sam R.

Residency Program Administrator

> "Docusign is an easy, straightforward way for me to capture signatures on multiple types of documents needed for my role."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113825)

TH

Tracey H.

MCA

> "It is slow to load, everytime I open a form in the rooms version I have to wait for the document to load and it seems to take longer than other programs."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6861668)

[View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/)

AB

Adrian B.

Managing Director

> "Papercloud has a filing structure that can be tailored to match a physical filing solution, so it has a familiar feel..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045302)

JW

Jill W.

Secretarial/Admin

> "The preview screen at the bottom is too small to read without opening the whole document and it takes an age to save..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045015)

TL

Tracey L.

Investment Administrator

> "Moving, duplicating boxes & emailing them to colleagues is a breeze!Customization of records & the facility to add..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5074146)

ED

Emma D.

Director

> "My only real criticism is that the quality of documents saved is not always great, so extracting again and sharing for..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036342)

VR

Verified Reviewer

Account Handler

> "I like how Papercloud allows me to transfer files in a number of different ways and allows multiple ways of searching"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036202)

MO

Megan O.

Underwriting Assistant

> "How many times you have to save between adding / naming documents and files and how long documents take to open /..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043077)

CS

Charles S.

Infrastructure Support Specialist

> "Being web-based with the ability to use SSO makes my life as an IT admin far easier and the transition was pretty..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6011692)

FM

Faye M.

Senior Admin

> "If you do not remember to hit save, and you bring another file over into you 'pages to be placed' it pulls everything..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038521)

AC

Alexander C.

Chartered Wealth Manager

> "Overall papercloud is an improvement to the system we were using previously (watermark). "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6810493)

VW

Victoria W.

Investment Administrator

> "Has a tendency to disconnect and can really struggle to get the connection back - quite often having to restart my PC,..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042938)

ED

Emma D.

Director

> "I am sure there is more we can do with the system, but initially just being able to hugely reduce our use and storage..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036342)

GF

Gregory F.

Account Handler

> "Papercloud can sometimes be frustrating to use, particularly when dropping a file into the in-tray rather than..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036449)

LG

Lucy G.

IFA

> "The product is pretty self-explanatory and easy to use, they include the use of colour to code your different..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036584)

TL

Teresa L.

Paraplanner

> "It often disconnects and the red plug appears Can often run slow Sometimes it can be hard to place boxes in a row that..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036279)

HG

Hannah G.

Paraplanner

> "Drag and drop - very useful Store large amounts in each box and easily move these around Duplicating files - very..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042860)

EET

Emma Elizabeth T.

Paraplanner

> "The search function could do with a little work look s a bit dated also the front page is a bit drab and not very..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6334460)

DS

David S.

Financial Planner

> "It's an intuitive system that enables me to quickly search for the documents I need."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6051261)

SC

Shara C.

Head of Administration

> "The viewing feature isn't always clear and so we often have to download individual documents to view them clearly."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6131617)

RB

Ricky B.

Paraplanner Supervisor

> "It's simple by design - the layout is clean and customisable. As doc. storage it works well, but there's scope for..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6340621)

BB

Bradley B.

Data Entry

> "Sometimes i get errors when trying to move an email over from outlook and i do nothing different when it works and..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6235794)

MM

Megan M.

CLient Services Assistant

> "The ease of use, and the easy navigation around the website.Being able to cover to PDF, and drag and drop most..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036281)

MT

Matt T.

Underwriter

> "Using on a single screen but split on half the screen down not work - can't preview files."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036280)

NE

Natasha E.

Client Relationship Manager

> "We like the idea, we have a back log of paper files which will take a long time to work through."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5090827)

HS

Harry S.

Account Handler

> "Occasionally it doesn't let you connect and there has been issues with dragging emails in to Papercloud"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6198610)

MW

Mark W.

Director

> "I require flexibility with my data storage and Papercloud allows me to be very flexible and is really easy to use. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

MB

Matt B.

Paraplanner

> "I struggle to search for documents effectively in the software within each client record"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036284)

KR

Karen R.

Client Services Assistant

> "Also there is a good function to colour tag different documents."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5047899)

SF

Stephanie F.

Head of Customer Support

> "The upload box takes a long time to disappear which is a pain when you are working in a quick paced environment."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6064885)

MK

Matthew K.

Paraplanner

> "Ease of use, friendly customer support who are always helpful on the telephone and e-mails whenever I have any..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5062207)

AW

Alex W.

Trainee New Business Administrator

> "Connection can sometimes be unreliable when printing docs to papercloud."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043074)

KD

Kelly D.

Administrator

> "all users within the company may have access to information / and possible to work remotely."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038469)

LB

Luke B.

Claims Technician

> "I have noticed when setting up new files, after clicking save and open the file just disappears."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045078)

SW

Steph W.

Office Manager

> "Easy to use, generally quite reliable, image quality good."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6498214)

CP

Chris P.

Account Director

> "At times saving documents onto Papercloud can be hit and miss."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5035110)

BS

Ben S.

Associate

> "Papercloud is easy to use and has a simple structure to it, which makes it much easier to carry out a lot of my..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043409)

CS

Charles S.

Infrastructure Support Specialist

> "Having to created new access groups if you only need to change one aspect of it can be frustrating."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6011692)

TC

Tomos C.

Client Services Assistant

> "The integration was seamless from using Volume beforehand."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036282)

TC

Tomos C.

Client Services Assistant

> "The lack of ability to search for rows."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036282)

SG

Susie G.

Paraplanner

> "It provides great functionality and resource to our company."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5085313)

AH

Adele H.

Account Adviser

> "System can sometime be slow and you can get locked out of documents"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6005168)

CAJ

Carrie-Ann J.

Practice Manager

> "Easy to access and locate documents, easy to save, merge and export docs. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6059840)

LJ

Leanne J.

Senior Operations Manager

> "Development of new features or fixes can be a little slow."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5097456)

TL

Tracey L.

Investment Administrator

> "It is so easy to add & amend documents to Papercloud."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5074146)

SW

Sophie W.

Client Services Administrator

> "Have to save too often and then can undo work you've done."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6165718)

DB

Dan B.

Chartered Financial Planner

> "I highly recommend Papercloud for anyone who needs help with managing projects and working with others."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6337507)

DB

Dan B.

Paraplanner

> "Sometimes the connection can drop off however."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6362940)

KR

Karen R.

Client Services Assistant

> "The system is accessible from home and the office."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5047899)

HG

Hannah G.

Paraplanner

> "Not being able to delete things easily / remove things"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042860)

MW

Mark W.

Director

> "Compared to another system I had bundled with my practice software it is absolutely brilliant. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

JH

James H.

Paraplanner

> "searching for names isn't great, can be temperamental"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5069015)

DB

Dan B.

Paraplanner

> "Easy to use, and good for organising client files."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6362940)

NE

Natasha E.

Client Relationship Manager

> "It can be slow and glitchy."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5090827)

LB

Luke B.

Claims Technician

> "Easy to use system for everyone, easily accessible and clean design/features. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045078)

EM

Ella M.

Front of house

> "Can be slow and sometimes throws you out"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5072272)

AK

Annie K.

claims administrator

> "LOVE IT, I WOULDNT CHOOSE ANY OTHER APP TO USE FOR DOCUMENT MANAGEMENT"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6113933)

NC

Niall C.

Lead Liability Underwriter

> "It can be slow and sometimes it can be frustrating to use"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036267)

JM

Jack M.

Account Handler

> "Easy to set up new clientsVery intuitive settings and controls"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036438)

MW

Mark W.

Director

> "There is very little I can add to this section as I don't have any real 'Cons'"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

RO

Reece O.

New Business Administrator

> "Overall, Papercloud is easy to use and works well for it's intended use."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036209)

KD

Kelly D.

Assistant underwriter

> "Generally ok, but really dislike the amount of times something needs saving"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036290)

LJ

Leanne J.

Senior Operations Manager

> "The system is easy to use and has some useful features."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5097456)

SG

Susie G.

Paraplanner

> "There are no features that I like least about the product."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5085313)

FM

Faye M.

Senior Admin

> "Overall it has been a postive experience as there have not been many flaws."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038521)

JW

Jill W.

Secretarial/Admin

> "Find the search facility hard to use."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045015)

[View Reviews](https://www.capterra.com/p/10006907/Papercloud/reviews/)

## User interface

4.74 (9,389)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)

4.22 (104)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

Docusign

Top features

34/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/121506/Docusign/#features)

Papercloud

30/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/10006907/Papercloud/#features)

### Recognition

Docusign is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Papercloud

### Deployment & support

Docusign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Papercloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Docusign

-   By Docusign
-   Located in United States
-   Founded in 2004

Papercloud

-   By Watermark Technologies
-   Located in United Kingdom
-   Founded in 2002

## Popular Comparisons

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[SignWell](https://www.capterra.com/p/184497/Docsketch/)[4.90 (2,708)](https://www.capterra.com/p/184497/Docsketch/reviews/)

$15/month

Price

$12/month

4.7

Features

4.7

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/121506-184497/Docusign-vs-Docsketch)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

vs

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,055)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

£75/month

Price

$6/month

4.1

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/160756-10006907/Google-Docs-vs-Papercloud)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,229)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

$15/month

Price

$19.99/month

4.7

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121506-251329/Docusign-vs-Adobe-Acrobat-DC)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,542)](https://www.capterra.com/p/161425/Drive/reviews/)

£75/month

Price

$7/month

4.1

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161425-10006907/Drive-vs-Papercloud)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,447)](https://www.capterra.com/p/144797/HelloSign/reviews/)

$15/month

Price

$20/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-144797/Docusign-vs-HelloSign)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

£75/month

Price

$7/month

4.1

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/247901-10006907/Google-Workspace-vs-Papercloud)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

$15/month

Price

$19/month

4.7

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/121506-131735/Docusign-vs-PandaDoc)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/)

£75/month

Price

$1.99/month

4.1

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-10006907/OneDrive-vs-Papercloud)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$15/month

Price

$39/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,858)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

£75/month

Price

$9.99/month

4.1

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227146-10006907/Microsoft-Word-vs-Papercloud)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[4.76 (1,450)](https://www.capterra.com/p/151821/DigiSigner/reviews/)

$15/month

Price

$25/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-151821/Docusign-vs-DigiSigner)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

£75/month

Price

$6/month

4.1

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/227157-10006907/Microsoft-365-vs-Papercloud)