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Docusign vs ShareFile: Which is a better fit?

Updated on October 30th, 2024
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Summary
Key features rated by users
Features selected based on 35,462 reviews from Document Management users.
% Fit
Missing features
Feature ratings
Secure Data Storage
4.7
Document Storage
4.6
File Sharing
4.7
Email Management
NA
Access Controls/Permissions
4.6
% Fit
Not enough reviews
Feature ratings
Secure Data Storage
4.6
Document Storage
4.5
File Sharing
4.7
Email Management
3.7
Access Controls/Permissions
4.3
User satisfaction
4.8
User reviews8,623
Ease of use
4.7
Functionality
4.7
Value for money
4.5
Customer support
4.5
4.5
User reviews401
Ease of use
4.4
Functionality
4.3
Value for money
4.1
Customer support
4.1
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Docusign helps individuals & organizations of all sizes and industries eliminate paper by making every agreement 100% digital for faster speed to results, lower cost & improved customer satisfaction.

Professionals in a variety of industries including Accounting, Architecture, Construction, Engineering, Financial, Healthcare, Insurance, Legal, Manufacturing, Real Estate and more all use ShareFile.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Rilwan B
Product Designer
5.0

Rilwan: Hi, my name is Rilwan. I'm the co-founder and product designer at ATIF Media Limited. On a scale of one to five, I'll give DocuSign a five. Thanks. Before we start using DocuSign, we used to use the Adobe Premium accounts. There's a email functionality there, so that was the only one we used to use before we had to migrate to DocuSign. Thanks. The main reason would be how easy it is to use the platform because we run a media startup and we deal with loads of creatives, so we have a lot of documents we always have to sign. And the ease, like I said, it's so easy to just get the signature from the clients then to us. So that's why we decided to start using DocuSign. DocuSign is probably one of the easiest softwares we use at the company in terms of how easy it was to set up because it was straightforward. It's step-by-step. You create this, you do this and all the icons on the dashboard aspect of it, they're very easy to understand as well. So it was really easy to set up. It's always dependent on the nature of your business. If you are dealing with loads of documents that needs to be signed and in timely manner and you need the signature to be legible and you need the document to be stored as well, then I would advise DocuSign for any business that needs document signatures to be signed. So yeah, I would definitely advise that the pricing is okay, it's very easy to incorporate into the business. The UI and the UX is easy and simple to understand as well. So yeah, thanks.

How Capterra sources reviews
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Kevin H
Kevin
4.0

Kevin: I'm Kevin, I'm a systems administrator. I give ShareFile a four out of five, and for more reviews like this click the link below. Before ShareFile we were using Dropbox's professional license and we ran into a lot of situations where we could not transmit certain data across it because they do not have HIPAA level security and we require that on a lot of our files. We ended up deciding on ShareFile because of ease of use, the cost involved with it, and the fact that it had the high level of security that we needed with our files. Since ShareFile setup is entirely web-based, getting set up and started was very easy. Basically, sign up for an account, set up auto payment and things like that, and then you set up your end users. Big consideration for ShareFile is that if you need HIPAA compliance, you really, really need to focus on it. The other alternatives that I've seen that actually were compliant were AT&T's box service, and to us, it just wasn't as nice of a platform as ShareFile, plus ShareFile's a Citrix-based program. And we have worked with Citrix pretty extensively in the past and always had good results.

How Capterra sources reviews
View all video reviews
User interface
121506 video thumbnail}
1 Video
10007380 video thumbnail}
1 Video
121506
5 screenshots
No screenshots provided by vendor
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Access Expiration Management
388
Important

Docusign

Top Features
34/45
  • Access Expiration Management
  • Annotations
  • Document Classification
  • Document Editing
  • Email Management
  • File Conversion
  • Metadata Extraction
  • Mobile Access
  • Offline Access
  • Optical Character Recognition
  • SSL Security
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Tracking
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • File Recovery
  • File Sharing
  • Forms Management
  • Full Text Search
  • Reporting & Statistics
  • Search/Filter
  • Secure Data Storage
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Version Control
  • Workflow Management
See All features
Hide Document Management Software Features -

ShareFile

23/45
Show Document Management Software Features +
Docusign
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ShareFile
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Docusign
  • By Docusign
  • Located in UNITED STATES OF AMERICA
  • Founded in 2004
ShareFile
  • By ShareFile
  • Located in UNITED STATES OF AMERICA
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