---
title: "Compare Docusign vs M-Files 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Docusign and M-Files based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/121506-122215/Docusign-vs-M-Files"
page_type: "comparison"
language: "en"
---

# Docusign vs M-Files Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DocusignM-Files2/4 selected

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

[## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [9,492 reviews](#user-reviews)

Positive

9,189

Neutral

229

Negative

74

[## M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [276 reviews](#user-reviews)

Positive

239

Neutral

26

Negative

11

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 22,585 reviews from digital signature software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Missing features

Feature ratings

Electronic Signature

4.9

Data Security

4.7

Signature Capture

4.8

Multi-Party Signing

4.7

Signature Creation

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Electronic Signature

4.3

Data Security

\--

Signature Capture

NA

Multi-Party Signing

NA

Signature Creation

NA

User satisfaction

User satisfaction

4.7

User reviews[9,492](https://www.capterra.com/p/121506/Docusign/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.5

Customer support

4.5

User satisfaction

4.4

User reviews[276](https://www.capterra.com/p/122215/M-Files/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for small to large businesses in insurance, finance, government, real estate, and other industries.

Best for

M-Files serves a variety of industries and business document management needs for mid-market to Enterprise global B2B companies.

## User reviews

Pros & cons

TFR

Thomas F R.

Assistant Director

> "DocuSign provides us with great documents management features which allows us to easily prepare documents awaiting to be signed making it possible for us to ensure all..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384)

ER

Erica R.

Assitant PM

> "Overwhelming Admin Settings: While it is easy for the person signing, the backend administration dashboard can feel a bit complex and cluttered when you are trying to..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7181026)

PH

Paul H.

Creative Director

> "DocuSign provides great documents preparation and management features which allow us to organize our documents and keep them ready for signing making it easy and quick..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966)

DS

Daniel S.

Manager

> "Cost is the main thing that bugs me since the plans scale up quickly if you need more advanced features or higher volume and for a smaller dealership that starts to feel..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7186780)

AM

Angela M.

COO

> "I like that I can send my documents to all signers at one time and that it notifies me when I need to resend it if I haven’t gotten signatures back and also I can go back..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7173133)

LG

Lauren G.

Office Manager

> "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735)

JM

Jawad M.

Operation Clerk

> "Being able to sign documents digitally without having to print them first has been the biggest win DocuSign has given us. Since the introduction of DocuSign, me and my..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7161298)

TW

Tisha W.

Health Services Coordinator

> "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830)

DH

Daniel H.

Senior Lecturer

> "DocuSign offers great documents preparation features which allows me to keep all the documents that needs signing well organized, allowing me to have a clear overview of..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174929)

MD

Milena D.

RA

> "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning...."

[See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771)

VN

Vivien N.

Software Engineer

> "Docusign is super intuitive ,secure and allow me to sign documents from anywhere .I like that it allow reusable of e-signatures which makes the process of signing..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147359)

AM

Alessandra M.

President of Berklee Management Club

> "Furthermore, the administration interface and the initial setup of document templates can turn out to be a bit austere and confusing during the first few uses on the..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7175390)

PH

Paul H.

Creative Director

> "DocuSign provides us with very convenient and easy to use e-signing tools which help us to conveniently sign digital documents without the need to print them and this has..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966)

NS

Naombi S.

Compliance Manager

> "That if i have misplaced a signed document, i cannot go back to a previous link and just upload the document that I am looking for."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176411)

RS

Radha S.

Legal Assistant

> "It made executing documents fast and efficient, especially when multiple parties were involved, and eliminated the delays that come with printing, scanning, or couriering..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7131726)

JH

Jamie H.

Quality and Reliability Specialist

> "Seems like it wants to use a template from an old report that doesn't align with the new report even though they have the same boxes but different information."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7139235)

AR

Ansuman R.

Ecom manager

> "I use it for carrier agreements and vendor docs, and the templates save me a ton of time since I’m sending similar paperwork over and over."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7185294)

VR

Verified Reviewer

President

> "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469)

PH

Paul H.

Creative Director

> "We are having an incredible user experience working with DocuSign to sign documents digitally using e-signatures and it has really helped us to have a smooth documents..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966)

VR

Verified Reviewer

Manager

> "There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

VR

Verified Reviewer

Sales Specialist

> "I also appreciate the ability to track document status in real time, send automated reminders, and securely store completed agreements."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7159534)

AW

Angeleah W.

Social Worker

> "It can be bothersome that the document expires and I often have to ask for or send new links to complete the signing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350)

SC

Samantha C.

administrative assistant

> "Docusign has made it easy to send documents for signatures, especially since we don't have an office where all our our staff meets, its so crucial to have an effective..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7184732)

MH

Matthew H.

Project Manager

> "There is not much I did not like about Docusign given it accomplishes the goal of document circulation between parties in a quick manner."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136829)

CP

Christina P.

Clerk

> "One feature I like the most is e tracking which allows me view when someone has signed and viewed my documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142298)

JJ

Jarvis J.

Owner

> "Having to sign into my account to retrieve a document that was signed a while ago can be a bit cumbersome. "

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113345)

CR

Charly R.

Operations Manager

> "The ease of signing official forms , everything is done online or by email , it helps a lot keeping track without the inconvenience of paper forms"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138508)

SP

Sonu P.

Systems Analyst

> "Sometimes the interface feels slightly cluttered when managing multiple templates or workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046)

AW

Angeleah W.

Social Worker

> "I have signed documents and sent documents for signing and each time it has made completing documents a breeze for the workflow of each collection."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350)

CS

Chelsea S.

Sales

> "Only thing I don’t like about DocuSign is that sometimes the emails go into the spam folder but I think that’s more of an email issue than a DocuSign issue"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127195)

LT

Lee T.

Business Development Manager

> "It has made the approval process smooth, secure and convenient, allowing clients to review and sign contracts from any device."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7182403)

KR

Katherine R.

School Administrator

> "Would give its weight in gold alone to enroll packets, last August when we were doing 180 new families per month would have killed us without this."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849)

JH

Jeff H.

Account Executive

> "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065)

VR

Verified Reviewer

Product Manager

> "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921)

YN

Yasmine N.

Customer Services Manager

> "Through use of the product we are able to collect signatures and seamlessly share documents with our team members."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7181748)

VR

Verified Reviewer

IT Operations Specialist

> "Some screens feel a bit crowded, especially when managing multiple documents or workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7141218)

CC

Caleb C.

GC Estimating - Project Manager

> "The interface is user-friendly, document tracking is helpful, and it has been an effective tool for improving turnaround time and keeping agreements organized."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176983)

VR

Verified Reviewer

Admin

> "The only downside of DocuSign is the advanced features may seem a little complex if you only need simple document signing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408)

SK

Sheila K.

Admin sales

> "What I liked about most with DocuSign was being able to close a transaction and get the signatures quickly rather than waiting for a customer to come in and actually sign."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424)

SR

Samm R.

Office Finance Manager

> "Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7125741)

VR

Verified Reviewer

Compliance Manager

> "You don't need an account to sign a document, also knowing exactly when a client opened the email versus when they finished signing provides great peace of mind and keeps..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7132973)

VR

Verified Reviewer

Manager

> "Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

RS

Ryan S.

Director of Planning

> "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209)

FV

Franco V.

HR Coordinator

> "The cost of Docusign is abit higher and customer support needs to improves on the speed of response ,takes time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7177797)

Yugma S.

Assay development and integration technician

> "The platform is reliable, secure, and widely accepted, making it a valuable tool for business operations. Despite the cost and minor usability challenges, it greatly..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755)

MT

Maisie T.

Mid-level Executive

> "Took a bit to figure out, and it's kind of annoying that we can't customize the layout as much as I'd like."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7186524)

Kristl K.

Sr Customer Service Representative

> "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495)

Elon E.

Audit

> "Some users also find the admin settings or interface less intuitive once workflows become more complex."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160)

Soumya N.

Senior Software Developer

> "On the technical side, the integration surface is solid: we connect it to our onboarding flow via Workato webhooks, and it works reliably day to day."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7187103)

KM

Kelley M.

Wrike Consultant

> "I wish they had better packages for small businesses, because I pay for more than what I need, but I cannot use the free version"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179537)

PH

Paul H.

Creative Director

> "With DocuSign, it is easy to keep all documents thats need to be signed well organized which allows us to ensure that all of them have been signed properly without..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966)

Ruben a F.

Owner

> "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236)

RG

Rene G.

Quality assurance supervisor

> "It is reliable, secure, and widely accepted, which makes it a great tool for both internal operations and working with clients or partners. Once you get familiar with its..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143149)

BN

Brennan N.

Insurance Agent

> "It often requires voiding the entire envelope and starting over, which can confuse or annoy recipients."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7180340)

LL

LeighAnn L.

Owner

> "DocuSign is an easy way for my customers to sign contracts without having to have them print sign and then scan their document back to email me"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7181308)

Anushree R.

Testing Engineer

> "Also, there are times when notifications or document loading can be slightly delayed."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

JM

Jasmin M.

Accounting Assistant

> "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460)

SK

Sheila K.

Admin sales

> "What I like the least about DocuSign was you cannot verify if the customer actually received it for the signature."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424)

VR

Verified Reviewer

Manager

> "The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

MG

Malerie G.

Office Manager

> "What I like least about docusign is the lack of choices as far as fonts for signatures."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7146644)

VR

Verified Reviewer

Admin

> "It makes signing and managing documents fast, secure, and hassle-free. While it can be a bit pricey for occasional use, the convenience and reliability more than make up..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408)

CS

Charles S.

Managing Director

> "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982)

Beth A.

Founder and Senior Copywriter

> "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down)..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568)

Anushree R.

Testing Engineer

> "One downside is the pricing, which can feel a bit high, especially for small teams or occasional users."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

VD

Valerie D.

Director of Finance and Legal Compliance

> "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470)

SP

Sonu P.

Systems Analyst

> "The pricing can feel expensive for smaller businesses or occasional users, especially when advanced features are needed."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046)

Kartikeya G.

Property Manager

> "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544)

Hallye N.

Owner

> "It can only hold information for so long and the links expire quickly when sharing documents via the software."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841)

JT

Joe T.

Head of Marketing

> "Excellent bit of software, has helped with the way we interact with prospects and clients, which makes for a far more professional and trusted collaboration."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7122078)

Jainish J.

Machine Learning Consultant

> "A second, occasionally the interface of setting the document is a bit sluggish."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133299)

TFR

Thomas F R.

Assistant Director

> "Thats why we started a partnership with DocuSign to help us to sign these documents in digital form rather than having loads of manual paperwork."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384)

VR

Verified Reviewer

Patient Financial Navigator

> "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727)

AL

Andrew L.

Chief Technology Officer

> "There is an option within Docusign to create your own signature by drawing it which did not break my mouse."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824)

SF

Syed F.

Software Engineer

> "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345)

Yugma S.

Assay development and integration technician

> "It has significantly streamlined document handling and approval processes, especially for contracts and official documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755)

Wesley L.

CMO

> "It is unconscionable that a company would charge so much money, and refuse to give a refund despite zero costs on their end (because I never used it more than once)"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144657)

VR

Verified Reviewer

Analyst

> "Signing and sending documents takes only a few clicks, and workflow automation helps keep approvals organised."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7129711)

AL

Andrew L.

Chief Technology Officer

> "To say that I am underwhelmed by the pricing structure for plans (without a "free" subscription) is a gross understatement."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824)

VR

Verified Reviewer

HR Assistant

> "The platform is very user-friendly, allowing documents to be sent, signed, and tracked quickly from almost any device."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7151386)

Kendall L.

Owner

> "The most consistent complaint is the high cost, particularly for small businesses or low-volume users."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138455)

EF

Enamul F.

Civil Engineer

> "Its interface is intuitive, allowing users to navigate and complete tasks efficiently, minimizing the learning curve and maximizing productivity."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7047905)

Elon E.

Audit

> "Some users also find the admin settings or interface less intuitive once workflows become more complex."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160)

CF

Courtney F.

Courier

> "It’s so user friendly, even if someone is technology illiterate they can easily use Docusign because of its step by step peocess"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7171904)

KF

Kamaria F.

Director

> "It’s just a bit clunky to navigate."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7067662)

VR

Verified Reviewer

Admin

> "Overall I’m highly satisfied with DocuSign. If they could allow adjustable text boxes, that would satisfy the cons."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7052279)

DP

Douglas P.

Property Owner and Manager

> "It can be a little difficult to understand how the system works at first. But that's mostly just because of all the functionality they've packed in."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6706963)

JG

Jesus G.

Case Worker

> "Helpful and responsive when users successfully reach a representative"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7145968)

SF

Sarah F.

Sales representative

> "The app version vs the desktop is not as user friendly in my opinion."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6812102)

Soumya N.

Senior Software Developer

> "On the technical side, the integration surface is solid: we connect it to our onboarding flow via Workato webhooks, and it works reliably day to day."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7187103)

VR

Verified Reviewer

Product Manager

> "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921)

NdM

N'dea M.

Human Resources Technician

> "My organization is in the process of an ERP implementation and Docusign is one of the many programs we are able to integrate into the new system."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7020861)

KR

Katherine R.

School Administrator

> "It would be nice to be integrated into our SIS but it is not."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849)

VR

Verified Reviewer

HR Assistant

> "The integration with other business tools also made collaboration smoother and more organized."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7151386)

Dominica E.

Owner

> "Sometimes it does not integrate with Adobe well."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7038998)

VR

Verified Reviewer

Product owner

> "It’s ease of use and 1,000+ app integrations as top strengths, ideal for HR/contracts in remote work"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574)

Ana O.

Head of Regulatory Affairs

> "There is no AI integrated in this tool."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7088384)

BK

Bri K.

Marketing Director

> "Thanks to the clear instructions, it allows for easy task management between team members."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7080383)

EW

Erica W.

Principal Operations

> "Adobe should easily be able to edge out DocuSign but it is ugly and not easy to use."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6656371)

AH

Anna H.

litigation claims

> "Docusign is very well known and used by many so using it with others is very easy as many are already familiar with the name and how it works."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133872)

CH

Christina H.

owner

> "It may be easier to use but it is still not as good as adobe."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___5091504)

AM

Andrew M.

CFO

> "We found that while formflow and adobe both have their corners of the market, for us Docusign was the easiest decision."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109390)

SP

Susan P.

Proprietor

> "I'm a tech-savvy person and do not find Docusign to be an easy product to work with. "

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___5033299)

AO

Ashley O.

HR

> "I would say my overall experience has been great and will continue to use it when it is aloud and as long as it stays the simple use."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7167747)

VR

Verified Reviewer

Environmental Specialist 1

> "I felt as if the software was a little difficult to use at first."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___3197556)

AL

Andrew L.

Chief Technology Officer

> "At least there is some comfort knowing that Docusign will work as needed and the customer support is there when I need it."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824)

FV

Franco V.

HR Coordinator

> "The cost of Docusign is abit higher and customer support needs to improves on the speed of response ,takes time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7177797)

NK

Navpreet K.

HR manager

> "Customer support is excellent along with solving bugs and issues."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147696)

RJ

Rhonda J.

Medical Administrative

> "But now that I have access to docusign, it is hard to get ahold of customer support."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7135410)

MC

Mario C.

SMB Renewals Account Manager

> "With everything handled in the cloud, Docusign has helped us work smarter, respond quicker and deliver better services to our customers"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6831011)

AB

Alycia B.

HRIS Specialist

> "I was told to ask customer service, then received the wrong information from customer service for this request, then I was told by customer service to obtain the..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6559816)

VR

Verified Reviewer

Advisor

> "I have not used the customer support service, but I guess that's a good thing that I haven't encountered a situation requiring extra support."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7059372)

SR

Samantha R.

Finance Manager

> "My customers sometimes get confused."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127240)

[View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/)

VR

Verified Reviewer

Project Manager

> "It’s a solid platform for document management, especially for businesses that need better organization, security, and workflow control...."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

NM

Nicolas M.

Director

> "After letting our subscription lapse (which we understood to cover support and updates only), we lost ALL access to our vault — our own..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Utsav G.

Technical Analyst

> "It has collaboration with Microsoft so if i create a word document i can directly access that via my word, No need to open other..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

TB

Tushar B.

Application Tester

> "The major limitation that I came across is that the learning curve may be very high to the new users, particularly on how to establish..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

MH

Michael H.

Security Analyst

> "The metadata-driven approach allows us to categorize and manage content efficiently, and version control ensures our teams always have..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015183)

VR

Verified Reviewer

Project Manager

> "One thing I didn’t like is that there can be a learning curve, especially for users who are used to normal folder systems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990)

MJ

Moriessa J.

Payments Analyst

> "It made it easier to manage and track my payment related documents across different departments. Once you get a hang of it, it helps..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

KW

Kelvin W.

Chief Executive Officer

> "Sometimes M-Files can't save a file properly, for example, if the internet connection is temporarily unstable."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

RK

Robert K.

Head Instructor

> "The system enables central storage of all documents and content, making information quickly retrievable and avoiding redundant data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

KL

Kandil L.

Procurement

> "Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7047032)

KW

Kelvin W.

Chief Executive Officer

> "I also like using the automated file backup features: documents, images and presentations are saved as they're being edited."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It offers many possibilities, but also restricts M-Files in many places and unfortunately causes errors again and again due to Windows..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

VR

Verified Reviewer

Sr cloud admin

> "M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420)

GD

Gill D.

Strategy and Improvement manager

> "no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save,"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6621578)

PC

Pavnesh C.

Business Development Manager

> "I like M-Files’ metadata-driven organization and powerful search, which makes finding and managing documents efficient and intuitive."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7028803)

MR

Marvin R.

IT Manager

> "I am having issues with the Windows Explorer integration as my file links would break after a Windows update and have to relink."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6835842)

TS

Taylor S.

Students Director

> "M-files serves as a reliable choice for daily document management, offering a range of features and integration options."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

MS

Mohamed S.

Data Analyst

> "We had some lag on larger files across devices in updating and occasionally this led to version confusion during team reviews."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6814892)

Daniel G.

President

> "It’s reduced the time spent searching for files, improved collaboration across departments, and made version control virtually foolproof."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

SB

Simon B.

Head of technology

> "It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017628)

SS

Shivanshi S.

Documentation Writer

> "I love how it streamlines collaboration and keeps everyone on the same page with automated workflows and clear version control."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

AK

Anurag K.

Senior Business Development Representative

> "Sometimes the file search showed error for duplicate file type."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7033754)

DS

Dana S.

Patent Attorney

> "Thanks to continuous updates and modern web interfaces, our customers remain permanently flexible and can implement new requirements..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

NM

Nicolas M.

Director

> "This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and aggressive..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

TS

Taylor S.

Students Director

> "Great for organizing files by using meta-data instead of relying on traditional folder-based storage solutions."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944)

Utsav G.

Technical Analyst

> "so yes it is very least liked feature and it is costly as per indian standards"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841)

AS

Ashish S.

SENIOR MS ENGINEER

> "Quickly finds documents based on content, workflow automation and integration flexibility turns out to be most valuable features"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7021593)

Monica M.

Senior Technical Recruiter

> "Search Limitations and Customization Cost are the least facts of M-Files"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6646768)

CW

Chad W.

Managing Director

> "More so, one of the major wins for me is the reduction of manual steps in document routing, so it kind of makes my day-to-day work feel..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

VR

Verified Reviewer

Office Administrator

> "The interface can be a bit overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7012702)

CW

Chad W.

Managing Director

> "The thing I like most about M-Files is that it consolidates all things in one place so you do not have to search through multiple drives..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232)

SS

Shivanshi S.

Documentation Writer

> "The interface can feel a little overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

TB

Tushar B.

Application Tester

> "Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

NM

Nicolas M.

Director

> "Our business records are effectively held hostage."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

KW

Kelvin W.

Chief Executive Officer

> "The ability to share folders with specific teams/departments is also useful for us."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037)

LM

Luka M.

IT Manager

> "Manage sync with security groups is not available."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6594098)

DS

Dana S.

Patent Attorney

> "The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

NK

Ngiria K.

mechanical design engineer

> "M files does not have good diagnostics and logging tools"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595865)

Daniel G.

President

> "M-Files has brought structure, transparency, and efficiency to how we handle documents and projects."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It is also not possible to run the server with a different operating system."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

Daniel G.

President

> "I love that everything is organized by metadata rather than location, which saves time and prevents version mix-ups."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

DS

Dana S.

Patent Attorney

> "Everything I didn't like was resolved with fixes in the new version."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

KR

Kirthik R.

Digital Marketing Executive

> "Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595809)

NS

Niraj S.

Marketing and Operations

> "User interface could feel outdated."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6622635)

MJ

Moriessa J.

Payments Analyst

> "I deal with a lot of transactions record as a payments agent and it makes it easy to locate the right file instantly."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405)

AK

Ania K.

Sales Operations Manager

> "I didn't face even a ioata of problem while using this."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6556847)

SS

Shivanshi S.

Documentation Writer

> "Everything is centralized, well-organized, and trackable, which has boosted productivity and made collaboration much smoother."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

ED

Eudes D.

Web Developer

> "Additionally, the search feature could use some improvement, as it can be difficult to find the exact document you are looking for."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

Daniel G.

President

> "The approval workflows and audit trails also make compliance and accountability effortless."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325)

KK

Kat K.

Manager

> "Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

NS

Nikhil S.

Marketing Lead

> "Making workflows was easy once we learned the basics, and we quickly converted manual tasks like approvals and document storage into..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6630653)

AM

Abhijit M.

IT HEAD

> "I am struggling to get proper support in INDIA."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6364257)

RK

Robert K.

Head Instructor

> "Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds of..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

ED

Eudes D.

Web Developer

> "One downside of using M-Files is that it can be expensive for large organizations."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512)

Ishant S.

Chief Marketing Officer.

> "The site has as well enhanced cross departmental co-operation, where marketing, operations, and finance are operating in the same..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008109)

Willem L.

Frontend Chapter Lead

> "What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4918662)

JM

Jason M.

Director of Marketing

> "The automated workflows simplify document approvals without relying on email."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7034853)

RM

Resa M.

Senior Data Engineer

> "Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

TB

Tushar B.

Application Tester

> "I preferred the most the efficiency with which M-Files manages documents by metadata rather than folders."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

RM

Resa M.

Senior Data Engineer

> "I dislike that the software can be a bit expensive for smaller teams or businesses."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633)

KMS

Konjengbam Mitindra S.

Business Development Representative

> "At first I was finding hard where to even login but after getting access, I came to know the robustness and the strength of this..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7009554)

KK

Kat K.

Manager

> "The documentation is not always clear and helpful."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

GD

Guibril D.

Ingeenier

> "My experience is really positive; the software really simplifies the management of files and improves the collaboration between teams."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7043785)

VR

Verified Reviewer

Sales Manager

> "This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2410550)

JL

James L.

Recruitment Consultant

> "M-Files has collaboration tools that allows us to work together and collaborate on our documents."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6550357)

VR

Verified Reviewer

Civil Engineer

> "It creates synchronization problems in places where the internet connection is not reliable and there may be version problems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2704088)

NM

Nicolas M.

Director

> "The search functionality and metadata organisation were genuinely useful for managing business records."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

Bora D.

Technical Sales Manager

> "It is quite slow honestly, you need time to upload or download a data."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

AAN

Ahanaf Ahamed N.

Research Assistant

> "It's very easy to find specific research files by keywords, projects, or even the type of document because M-Files lets us tag documents..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6505465)

Bora D.

Technical Sales Manager

> "I can not say it is bad software however biggest disadvantage is; its speed!"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108)

AE

Abraham E.

Software Engineer,Fullstack

> "Overall, M-Files has greatly improved how we manage, share, and secure documents in our team."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7020800)

VR

Verified Reviewer

Office Administrator

> "The interface can be a bit overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7012702)

David F.

Professional Nurse

> "With M-Files, you can classify documentation to make it more efficient and organized with regulatory compliance"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6616847)

SS

Shivanshi S.

Documentation Writer

> "The interface can feel a little overwhelming at first."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426)

NS

Nikhil S.

Marketing Lead

> "The OCR feature is amazing, it feels like having Google search for all your office files. And I use it all the time."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6630653)

NS

Niraj S.

Marketing and Operations

> "User interface could feel outdated."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6622635)

VR

Verified Reviewer

Sr cloud admin

> "Regardless of location and geo its provide seamless management service for users.its also used as electronics quality managemt systems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420)

Willem L.

Frontend Chapter Lead

> "What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4918662)

KaM

Khutso andy M.

IT Administrator

> "Security, audit trails, and retention policies strengthened our compliance posture."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7036004)

KMH

Kai-Manuel H.

Senior Technical Consultant

> "It is also not possible to run the server with a different operating system."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681)

DS

Dana S.

Patent Attorney

> "The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325)

KK

Kat K.

Manager

> "Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899)

VR

Verified Reviewer

Sr cloud admin

> "Regardless of location and geo its provide seamless management service for users.its also used as electronics quality managemt systems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420)

VR

Verified Reviewer

Civil Engineer

> "It creates synchronization problems in places where the internet connection is not reliable and there may be version problems."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2704088)

RK

Robert K.

Head Instructor

> "As an open source standard software, it is like a chameleon, adapting to any business environment."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

KL

Kandil L.

Procurement

> "Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7047032)

IL

Irene L.

Knowledge Management Lead

> "It is really easy to configure and maintain, it is intuitive and the Hubshare companion product opens your company's repository to..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595564)

SB

Simon B.

Head of technology

> "It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time"

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017628)

TB

Tushar B.

Application Tester

> "Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840)

NM

Nicolas M.

Director

> "This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and aggressive..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025)

RK

Robert K.

Head Instructor

> "Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds of..."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632)

AM

Abhijit M.

IT HEAD

> "I am struggling to get proper support in INDIA."

[See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6364257)

[View Reviews](https://www.capterra.com/p/122215/M-Files/reviews/)

## User interface

[Docusign](https://www.capterra.com/p/121506/Docusign/)

4.74 (9,492)

[M-Files](https://www.capterra.com/p/122215/M-Files/)

4.37 (276)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Docusign

Top features

30/37

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Authentication
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Data Security
-   Document Conversion
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   File Sharing
-   Forms Management
-   Generative AI
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Party Signing
-   Reminders
-   Reporting & Statistics
-   Signature Capture
-   Signature Creation
-   Single Sign On
-   Status Tracking
-   Team Collaboration
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/121506/Docusign/#features)

M-Files

24/37

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Authentication
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Data Security
-   Document Conversion
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   File Sharing
-   Forms Management
-   Generative AI
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Party Signing
-   Reminders
-   Reporting & Statistics
-   Signature Capture
-   Signature Creation
-   Single Sign On
-   Status Tracking
-   Team Collaboration
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/122215/M-Files/#features)

### Recognition

Docusign is recognized as a top-rated tool in 5 Capterra Shortlist reports

M-Files is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Docusign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

M-Files

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Docusign

-   By Docusign
-   Located in United States
-   Founded in 2004

M-Files

-   By M-Files
-   Located in United States
-   Founded in 1989

## Popular Comparisons

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[SignWell](https://www.capterra.com/p/184497/Docsketch/)[4.90 (2,714)](https://www.capterra.com/p/184497/Docsketch/reviews/)

$15/month

Price

$12/month

4.7

Features

4.7

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/121506-184497/Docusign-vs-Docsketch)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

Contact vendor for pricing

Price

$7/month

4.4

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/122215-161425/M-Files-vs-Drive)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,262)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

$15/month

Price

$19.99/month

4.7

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121506-251329/Docusign-vs-Adobe-Acrobat-DC)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.4

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122215-247901/M-Files-vs-Google-Workspace)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,450)](https://www.capterra.com/p/144797/HelloSign/reviews/)

$15/month

Price

$20/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-144797/Docusign-vs-HelloSign)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Contact vendor for pricing

Price

$1.99/month

4.4

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/122215-161304/M-Files-vs-OneDrive)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

$15/month

Price

$19/month

4.7

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/121506-131735/Docusign-vs-PandaDoc)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Contact vendor for pricing

Price

$5/month

4.4

Features

4.3

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-122215/SharePoint-vs-M-Files)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$15/month

Price

$39/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Contact vendor for pricing

Price

$6/month

4.4

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/122215-227157/M-Files-vs-Microsoft-365)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[4.76 (1,451)](https://www.capterra.com/p/151821/DigiSigner/reviews/)

$15/month

Price

$25/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-151821/Docusign-vs-DigiSigner)

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Contact vendor for pricing

Price

$9.99/month

4.4

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/122215-227146/M-Files-vs-Microsoft-Word)