# Compare Docusign vs M-Files 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Docusign and M-Files based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/121506-122215/Docusign-vs-M-Files --- # Docusign vs M-Files Features and Cost Comparison Last updated April 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DocusignM-Files2/4 selected [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) [## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price $15.00/month Value-for-Money 4.5 Functionality 4.7 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [9,344 reviews](#user-reviews) Positive 9,047 Neutral 225 Negative 72 [## M-Files](https://www.capterra.com/p/122215/M-Files/)[4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [275 reviews](#user-reviews) Positive 238 Neutral 26 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 21,754 reviews from digital signature software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Missing features Feature ratings Electronic Signature 4.9 Signature Capture 4.8 Data Security 4.7 Multi-Party Signing 4.7 Signature Creation NA \--%Fit Missing features Not enough reviews Feature ratings Electronic Signature 4.3 Signature Capture NA Data Security \-- Multi-Party Signing NA Signature Creation NA User satisfaction User satisfaction 4.7 User reviews[9,344](https://www.capterra.com/p/121506/Docusign/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.5 Customer support 4.5 User satisfaction 4.4 User reviews[275](https://www.capterra.com/p/122215/M-Files/reviews/) Ease of use 4.2 Functionality 4.4 Value for money 4.3 Customer support 4.2 Price starts from Price starts from $15Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for small to large businesses in insurance, finance, government, real estate, and other industries. Best for M-Files serves a variety of industries and business document management needs for mid-market to Enterprise global B2B companies. ## User reviews Pros & cons VN Vivien N. Software Engineer > "Docusign is super intuitive ,secure and allow me to sign documents from anywhere .I like that it allow reusable of e-signatures which makes the process of signing documents quick." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147359) TW Tisha W. Health Services Coordinator > "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830) JH Jeff H. Account Executive > "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress to..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065) LG Lauren G. Office Manager > "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for review or..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735) RS Ryan S. Director of Planning > "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209) MD Milena D. RA > "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning. When I..." [See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771) RS Radha S. Legal Assistant > "It made executing documents fast and efficient, especially when multiple parties were involved, and eliminated the delays that come with printing, scanning, or couriering..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7131726) Ruben a F. Owner > "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236) Kristl K. Sr Customer Service Representative > "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495) CS Charles S. Managing Director > "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982) JM Jasmin M. Accounting Assistant > "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly streamlined the..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460) Hallye N. Owner > "It can only hold information for so long and the links expire quickly when sharing documents via the software." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841) Beth A. Founder and Senior Copywriter > "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down) and how..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568) VR Verified Reviewer Patient Financial Navigator > "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing difficult to..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727) VD Valerie D. Director of Finance and Legal Compliance > "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470) JH Jamie H. Quality and Reliability Specialist > "Seems like it wants to use a template from an old report that doesn't align with the new report even though they have the same boxes but different information." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7139235) Kartikeya G. Property Manager > "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544) VR Verified Reviewer Product owner > "Features locked behind upgrades e.g., advanced templates feel like constant upselling, eroding value" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574) CP Christina P. Clerk > "One feature I like the most is e tracking which allows me view when someone has signed and viewed my documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142298) VR Verified Reviewer Vice President > "Sometimes there are issues where it may not notify me via email when a signature was completed and instead shows it as viewed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060122) CR Charly R. Operations Manager > "The ease of signing official forms , everything is done online or by email , it helps a lot keeping track without the inconvenience of paper forms" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138508) VR Verified Reviewer President > "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469) AW Angeleah W. Social Worker > "I have signed documents and sent documents for signing and each time it has made completing documents a breeze for the workflow of each collection." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350) JM Jocelyn M. Partner > "The price is really expensive per envelope that is sent. If you are sending a lot of envelopes on the daily it can pile up pretty fast." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7105584) Kartikeya G. Property Manager > "The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544) VR Verified Reviewer Manager > "There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) KC Kelli C. Secretary > "It keeps everything in one place, the tracking and reporting features help me follow up quickly, and I don’t have to worry about losing documents or waiting forever for..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7056315) AW Angeleah W. Social Worker > "It can be bothersome that the document expires and I often have to ask for or send new links to complete the signing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350) Lacretia H. OWNER > "It has streamlined the way I handle contracts, agreements, and important documents, making processes faster, more professional, and far more efficient." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7072800) MH Matthew H. Project Manager > "There is not much I did not like about Docusign given it accomplishes the goal of document circulation between parties in a quick manner." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136829) BA BISHNU A. Project Engineer > "In a project management, where document flow is high and you have to be involved with multiple parties, this act as a major tool in time saving and quick decision." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085285) Beth A. Founder and Senior Copywriter > "Occasionally, I find it difficult to find the right part of the website for signing documentation with just one signer." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568) Ravi V. QA > "It is one of the nice tools to get your contracts or other similar documents signed remotely, like employee joining contracts or lease documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7069259) SJ Stefanny J. Project Manager > "Branding options are basic (logo + accent color only) and template editing lacks the drag-and-drop freedom offered by newer rivals." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6847267) VR Verified Reviewer Account Executive > "It feels secure and professional, which builds trust, and once documents are sent, the tracking and reminders make it easy to keep deals moving without manual follow-ups." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644) VR Verified Reviewer Advisor > "When a client fails authorization, sometimes there are issues resending the forms without completely starting over." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7059372) EF Enamul F. Civil Engineer > "Its interface is intuitive, allowing users to navigate and complete tasks efficiently, minimizing the learning curve and maximizing productivity." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7047905) JJ Jarvis J. Owner > "Having to sign into my account to retrieve a document that was signed a while ago can be a bit cumbersome. " [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113345) MC Mario C. SMB Renewals Account Manager > "Docusign also provide realtime document status updates, alerts and notifications that help keep my team and clients on the loop, reducing delayed approvals." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6831011) VR Verified Reviewer Registered Dietitian > "Also, occasionally the interface can feel slightly confusing when managing multiple documents or envelopes." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108480) VR Verified Reviewer Account Executive > "It consistently speeds up contract turnaround, improves buyer experience, and reduces deal friction, making it easier to close business efficiently and at scale." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7074635) HW Harry W. Deal Strategy > "My only complaint about docusign is not having the ability to attach other people as a sender." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062841) VR Verified Reviewer Account Executive > "The signing experience is straightforward for recipients, works well across devices, and removes the need for printing, scanning, or chasing paperwork." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644) CS Chelsea S. Sales > "Only thing I don’t like about DocuSign is that sometimes the emails go into the spam folder but I think that’s more of an email issue than a DocuSign issue" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127195) MH Mark H. Operations Manager > "Docusign is among the important tools that our company uses for e-signatures for documents including approving contracts and billing payments." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6829597) KR Katherine R. School Administrator > "Would give its weight in gold alone to enroll packets, last August when we were doing 180 new families per month would have killed us without this." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849) OU Owen U. IT information Security analyst > "Its intuitive interface and extensive integrations simplify workflow automation, while compliance with standards like ISO 27001 and GDPR ensures data protection. While the..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6834951) VR Verified Reviewer Product Manager > "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921) VR Verified Reviewer Compliance Manager > "You don't need an account to sign a document, also knowing exactly when a client opened the email versus when they finished signing provides great peace of mind and keeps deals..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7132973) VR Verified Reviewer IT Operations Specialist > "Some screens feel a bit crowded, especially when managing multiple documents or workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7141218) VR Verified Reviewer Head Enterprise Sales > "The smooth flow and Integration into CPQ in Salesforce enables reps to live in one place vs another system." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062381) VR Verified Reviewer Admin > "The only downside of DocuSign is the advanced features may seem a little complex if you only need simple document signing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408) Yugma S. Assay development and integration technician > "The platform is reliable, secure, and widely accepted, making it a valuable tool for business operations. Despite the cost and minor usability challenges, it greatly improves..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755) SR Samm R. Office Finance Manager > "Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7125741) RG Rene G. Quality assurance supervisor > "It is reliable, secure, and widely accepted, which makes it a great tool for both internal operations and working with clients or partners. Once you get familiar with its..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143149) VR Verified Reviewer Manager > "Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) VR Verified Reviewer Manager > "The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few drawbacks—such as..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) RF Robert F. Sales Representative > "The downside is the emails often getting on spam we are obliged to resend or ask for verifications ." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060894) VR Verified Reviewer Admin > "It makes signing and managing documents fast, secure, and hassle-free. While it can be a bit pricey for occasional use, the convenience and reliability more than make up for it." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408) Elon E. Audit > "Some users also find the admin settings or interface less intuitive once workflows become more complex." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160) RL Ramona L. AE > "It’s a straightforward and secure way to manage documents that require signatures, saving a huge amount of time compared to traditional methods." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7048895) Anushree R. Testing Engineer > "Also, there are times when notifications or document loading can be slightly delayed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) Ahinoam M. Licensed Insurance Agent > "Overall, my experience with DocuSign has been smooth and efficient—signing, sending, and managing documents is quick, secure, and straightforward, making it a reliable tool for..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7075091) MG Malerie G. Office Manager > "What I like least about docusign is the lack of choices as far as fonts for signatures." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7146644) JG Jessica G. Realtor > "I like the ease of use and document management with Docusign, it is especially helpful with clients who have contracts for new construction homes being built that require..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7064957) FG Fredrik G. System Engineer > "Their plan and pricing structure is also very complicated and hard to manage what is correct for us." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7052425) JT Joe T. Head of Marketing > "Excellent bit of software, has helped with the way we interact with prospects and clients, which makes for a far more professional and trusted collaboration." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7122078) VK Vatsal K. Software Engineer Intern > "Their phone app isn't as friendly to use as their desktop website and some features have conflicting names which is sometimes confusing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7053681) Yugma S. Assay development and integration technician > "It has significantly streamlined document handling and approval processes, especially for contracts and official documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755) Nathaniel C. Account Executive > "Also, some advanced features are locked behind higher tiers, which may be overkill unless you're a large enterprise." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085290) TW Tisha W. Health Services Coordinator > "The best of DocuSign is ability to notify you when someone has to sign or when you sign a document." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830) VR Verified Reviewer Conference Center Manager > "so I can't keep a templet I have to upload a new pdf everytime I send a new contract." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108191) MW Melissa W. Hospital Administrator > "Docusign simplifies the process of having multiple parties sign paperwork and streamlines our processes." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062059) Anushree R. Testing Engineer > "One downside is the pricing, which can feel a bit high, especially for small teams or occasional users." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) VR Verified Reviewer Analyst > "Signing and sending documents takes only a few clicks, and workflow automation helps keep approvals organised." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7129711) Jainish J. Machine Learning Consultant > "A second, occasionally the interface of setting the document is a bit sluggish." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133299) TW Tabatha W. Nursing Manager > "Overall, DocuSign has been a reliable and efficient e-signature solution that makes managing documents effortless and saves a lot of time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084085) SF Syed F. Software Engineer > "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile app..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345) Anushree R. Testing Engineer > "The ability to track document status and get real-time notifications is also very helpful." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) TH Tracey H. MCA > "It is slow to load, everytime I open a form in the rooms version I have to wait for the document to load and it seems to take longer than other programs." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6861668) [View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/) VR Verified Reviewer Project Manager > "It’s a solid platform for document management, especially for businesses that need better organization, security, and workflow control...." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990) NM Nicolas M. Director > "After letting our subscription lapse (which we understood to cover support and updates only), we lost ALL access to our vault — our own..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025) Utsav G. Technical Analyst > "It has collaboration with Microsoft so if i create a word document i can directly access that via my word, No need to open other..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841) TB Tushar B. Application Tester > "The major limitation that I came across is that the learning curve may be very high to the new users, particularly on how to establish the..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840) MH Michael H. Security Analyst > "The metadata-driven approach allows us to categorize and manage content efficiently, and version control ensures our teams always have the..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015183) MR Marvin R. IT Manager > "I am having issues with the Windows Explorer integration as my file links would break after a Windows update and have to relink." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6835842) MJ Moriessa J. Payments Analyst > "It made it easier to manage and track my payment related documents across different departments. Once you get a hang of it, it helps..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405) MS Mohamed S. Data Analyst > "We had some lag on larger files across devices in updating and occasionally this led to version confusion during team reviews." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6814892) RK Robert K. Head Instructor > "The system enables central storage of all documents and content, making information quickly retrievable and avoiding redundant data." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632) NM Nicolas M. Director > "This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and aggressive..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025) CW Chad W. Managing Director > "More so, one of the major wins for me is the reduction of manual steps in document routing, so it kind of makes my day-to-day work feel..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232) VR Verified Reviewer Project Manager > "One thing I didn’t like is that there can be a learning curve, especially for users who are used to normal folder systems." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7142990) CW Chad W. Managing Director > "The thing I like most about M-Files is that it consolidates all things in one place so you do not have to search through multiple drives..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004232) KW Kelvin W. Chief Executive Officer > "Sometimes M-Files can't save a file properly, for example, if the internet connection is temporarily unstable." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037) KW Kelvin W. Chief Executive Officer > "I also like using the automated file backup features: documents, images and presentations are saved as they're being edited." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037) KL Kandil L. Procurement > "Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7047032) VR Verified Reviewer Sr cloud admin > "M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes it..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6577420) KMH Kai-Manuel H. Senior Technical Consultant > "It offers many possibilities, but also restricts M-Files in many places and unfortunately causes errors again and again due to Windows..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681) Ishant S. Chief Marketing Officer. > "The site has as well enhanced cross departmental co-operation, where marketing, operations, and finance are operating in the same platform." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008109) GD Gill D. Strategy and Improvement manager > "no longer able to share links for multiple documents, teams integration is limited, have to download docs to change or save," [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6621578) PC Pavnesh C. Business Development Manager > "I like M-Files’ metadata-driven organization and powerful search, which makes finding and managing documents efficient and intuitive." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7028803) SB Simon B. Head of technology > "It a bit costly to pay monthly but worth the cost, also the customer support team is slow in responding , take a lot of time" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017628) TS Taylor S. Students Director > "M-files serves as a reliable choice for daily document management, offering a range of features and integration options." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944) AK Anurag K. Senior Business Development Representative > "Sometimes the file search showed error for duplicate file type." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7033754) Daniel G. President > "It’s reduced the time spent searching for files, improved collaboration across departments, and made version control virtually foolproof." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325) NM Nicolas M. Director > "Our business records are effectively held hostage." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025) NM Nicolas M. Director > "The search functionality and metadata organisation were genuinely useful for managing business records." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7110025) Utsav G. Technical Analyst > "so yes it is very least liked feature and it is costly as per indian standards" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7119841) SS Shivanshi S. Documentation Writer > "I love how it streamlines collaboration and keeps everyone on the same page with automated workflows and clear version control." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426) Monica M. Senior Technical Recruiter > "Search Limitations and Customization Cost are the least facts of M-Files" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6646768) DS Dana S. Patent Attorney > "Thanks to continuous updates and modern web interfaces, our customers remain permanently flexible and can implement new requirements..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325) VR Verified Reviewer Office Administrator > "The interface can be a bit overwhelming at first." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7012702) TS Taylor S. Students Director > "Great for organizing files by using meta-data instead of relying on traditional folder-based storage solutions." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7039944) SS Shivanshi S. Documentation Writer > "The interface can feel a little overwhelming at first." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426) AS Ashish S. SENIOR MS ENGINEER > "Quickly finds documents based on content, workflow automation and integration flexibility turns out to be most valuable features" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7021593) LM Luka M. IT Manager > "Manage sync with security groups is not available." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6594098) TB Tushar B. Application Tester > "Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840) NK Ngiria K. mechanical design engineer > "M files does not have good diagnostics and logging tools" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595865) KW Kelvin W. Chief Executive Officer > "The ability to share folders with specific teams/departments is also useful for us." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7013037) KMH Kai-Manuel H. Senior Technical Consultant > "It is also not possible to run the server with a different operating system." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6540681) DS Dana S. Patent Attorney > "The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325) DS Dana S. Patent Attorney > "Everything I didn't like was resolved with fixes in the new version." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7015325) Daniel G. President > "M-Files has brought structure, transparency, and efficiency to how we handle documents and projects." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325) KK Kat K. Manager > "Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899) Daniel G. President > "I love that everything is organized by metadata rather than location, which saves time and prevents version mix-ups." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325) NS Niraj S. Marketing and Operations > "User interface could feel outdated." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6622635) AO Angela O. Database Administrator > "M-Files sharing and versioning features have appealed the most to me and that’s why I choose M-Files over any other document management..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7004665) AM Abhijit M. IT HEAD > "I am struggling to get proper support in INDIA." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6364257) KR Kirthik R. Digital Marketing Executive > "Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6595809) AK Ania K. Sales Operations Manager > "I didn't face even a ioata of problem while using this." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6556847) MJ Moriessa J. Payments Analyst > "I deal with a lot of transactions record as a payments agent and it makes it easy to locate the right file instantly." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7025405) Willem L. Frontend Chapter Lead > "What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4918662) SS Shivanshi S. Documentation Writer > "Everything is centralized, well-organized, and trackable, which has boosted productivity and made collaboration much smoother." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7042426) KK Kat K. Manager > "The documentation is not always clear and helpful." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4879899) Daniel G. President > "The approval workflows and audit trails also make compliance and accountability effortless." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7032325) ED Eudes D. Web Developer > "Additionally, the search feature could use some improvement, as it can be difficult to find the exact document you are looking for." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512) NS Nikhil S. Marketing Lead > "Making workflows was easy once we learned the basics, and we quickly converted manual tasks like approvals and document storage into..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6630653) ED Eudes D. Web Developer > "One downside of using M-Files is that it can be expensive for large organizations." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4530512) RK Robert K. Head Instructor > "Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds of..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7017632) RM Resa M. Senior Data Engineer > "Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633) JM Jason M. Director of Marketing > "The automated workflows simplify document approvals without relying on email." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7034853) RM Resa M. Senior Data Engineer > "I dislike that the software can be a bit expensive for smaller teams or businesses." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___4552633) TB Tushar B. Application Tester > "I preferred the most the efficiency with which M-Files manages documents by metadata rather than folders." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7008840) VR Verified Reviewer Sales Manager > "This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you need..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2410550) KMS Konjengbam Mitindra S. Business Development Representative > "At first I was finding hard where to even login but after getting access, I came to know the robustness and the strength of this..." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7009554) VR Verified Reviewer Civil Engineer > "It creates synchronization problems in places where the internet connection is not reliable and there may be version problems." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2704088) GD Guibril D. Ingeenier > "My experience is really positive; the software really simplifies the management of files and improves the collaboration between teams." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___7043785) Bora D. Technical Sales Manager > "It is quite slow honestly, you need time to upload or download a data." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108) JL James L. Recruitment Consultant > "M-Files has collaboration tools that allows us to work together and collaborate on our documents." [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___6550357) Bora D. Technical Sales Manager > "I can not say it is bad software however biggest disadvantage is; its speed!" [See full review](https://www.capterra.com/p/122215/M-Files/#Capterra___2811108) [View Reviews](https://www.capterra.com/p/122215/M-Files/reviews/) ## User interface 4.74 (9,344) [M-Files](https://www.capterra.com/p/122215/M-Files/) 4.37 (275) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Docusign Top features 30/37 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - Archiving & Retention - Audit Trail - Authentication - Compliance Management - Contact Management - Contract/License Management - Customizable Fields - Data Security - Document Conversion - Document Management - Drag & Drop - Electronic Signature - Email Management - Encryption - File Sharing - Forms Management - Generative AI - Mobile Access - Mobile Signature Capture - Multi-Party Signing - Reminders - Reporting & Statistics - Signature Capture - Signature Creation - Single Sign On - Status Tracking - Team Collaboration - Template Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/121506/Docusign/#features) M-Files 24/37 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - Archiving & Retention - Audit Trail - Authentication - Compliance Management - Contact Management - Contract/License Management - Customizable Fields - Data Security - Document Conversion - Document Management - Drag & Drop - Electronic Signature - Email Management - Encryption - File Sharing - Forms Management - Generative AI - Mobile Access - Mobile Signature Capture - Multi-Party Signing - Reminders - Reporting & Statistics - Signature Capture - Signature Creation - Single Sign On - Status Tracking - Team Collaboration - Template Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/122215/M-Files/#features) ### Recognition Docusign is recognized as a top-rated tool in 5 Capterra Shortlist reports M-Files is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Docusign Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos M-Files Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Docusign - By Docusign - Located in United States - Founded in 2004 M-Files - By M-Files - Located in United States - Founded in 1989 ## Popular Comparisons [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [SignWell](https://www.capterra.com/p/184497/Docsketch/)[4.90 (2,676)](https://www.capterra.com/p/184497/Docsketch/reviews/) $15/month Price $12/month 4.7 Features 4.7 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/121506-184497/Docusign-vs-Docsketch) [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,490)](https://www.capterra.com/p/161425/Drive/reviews/) Contact vendor for pricing Price $7/month 4.4 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122215-161425/M-Files-vs-Drive) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,447)](https://www.capterra.com/p/144797/HelloSign/reviews/) $15/month Price $20/month 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-144797/Docusign-vs-HelloSign) [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Contact vendor for pricing Price $7/month 4.4 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122215-247901/M-Files-vs-Google-Workspace) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,203)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) $15/month Price $19.99/month 4.7 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/121506-251329/Docusign-vs-Adobe-Acrobat-DC) [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,700)](https://www.capterra.com/p/161304/OneDrive/reviews/) Contact vendor for pricing Price $1.99/month 4.4 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/122215-161304/M-Files-vs-OneDrive) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $15/month Price $39/month 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0) [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,433)](https://www.capterra.com/p/1167/SharePoint/reviews/) Contact vendor for pricing Price $5/month 4.4 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-122215/SharePoint-vs-M-Files) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,246)](https://www.capterra.com/p/131735/PandaDoc/reviews/) $15/month Price $19/month 4.7 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/121506-131735/Docusign-vs-PandaDoc) [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Contact vendor for pricing Price $6/month 4.4 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122215-227157/M-Files-vs-Microsoft-365) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[4.76 (1,450)](https://www.capterra.com/p/151821/DigiSigner/reviews/) $15/month Price $25/month 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-151821/Docusign-vs-DigiSigner) [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) vs [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,825)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) Contact vendor for pricing Price $9.99/month 4.4 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122215-227146/M-Files-vs-Microsoft-Word)