# Compare Docusign vs PandaDoc 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Docusign and PandaDoc based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121506-131735/Docusign-vs-PandaDoc

---

# Docusign vs PandaDoc Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DocusignPandaDoc2/4 selected

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.5 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

[## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [9,389 reviews](#user-reviews)

Positive

9,091

Neutral

225

Negative

73

[## PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.5 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,254 reviews](#user-reviews)

Positive

1,144

Neutral

75

Negative

35

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## Summary

* * *

Key features rated by users

Features selected based on 22,050 reviews from digital signature software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Missing features

Feature ratings

Electronic Signature

4.9

Signature Capture

4.8

Data Security

4.7

Multi-Party Signing

4.7

Signature Creation

NA

64%Fit

Missing features

Feature ratings

Electronic Signature

4.7

Signature Capture

NA

Data Security

4.7

Multi-Party Signing

4.7

Signature Creation

NA

User satisfaction

User satisfaction

4.7

User reviews[9,389](https://www.capterra.com/p/121506/Docusign/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.5

Customer support

4.5

User satisfaction

4.5

User reviews[1,254](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for small to large businesses in insurance, finance, government, real estate, and other industries.

Best for

PandaDoc is designed for businesses in professional services, education, healthcare, construction, sales, HR, marketing, technology, and other industries.

## User reviews

Pros & cons

TFR

Thomas F R.

Assistant Director

> "DocuSign provides us with great documents management features which allows us to easily prepare documents awaiting to be signed making it possible for us to ensure all documents have..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384)

TW

Tisha W.

Health Services Coordinator

> "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830)

AM

Angela M.

COO

> "I like that I can send my documents to all signers at one time and that it notifies me when I need to resend it if I haven’t gotten signatures back and also I can go back and find..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7173133)

LG

Lauren G.

Office Manager

> "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for review or the..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735)

JM

Jawad M.

Operation Clerk

> "Being able to sign documents digitally without having to print them first has been the biggest win DocuSign has given us. Since the introduction of DocuSign, me and my team are able..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7161298)

MD

Milena D.

RA

> "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning. When I tried..."

[See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771)

DH

Daniel H.

Senior Lecturer

> "DocuSign offers great documents preparation features which allows me to keep all the documents that needs signing well organized, allowing me to have a clear overview of which..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174929)

Ruben a F.

Owner

> "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236)

VN

Vivien N.

Software Engineer

> "Docusign is super intuitive ,secure and allow me to sign documents from anywhere .I like that it allow reusable of e-signatures which makes the process of signing documents quick."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147359)

CS

Charles S.

Managing Director

> "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982)

RS

Ryan S.

Director of Planning

> "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209)

AM

Alessandra M.

President of Berklee Management Club

> "Furthermore, the administration interface and the initial setup of document templates can turn out to be a bit austere and confusing during the first few uses on the platform."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7175390)

RS

Radha S.

Legal Assistant

> "It made executing documents fast and efficient, especially when multiple parties were involved, and eliminated the delays that come with printing, scanning, or couriering documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7131726)

NS

Naombi S.

Compliance Manager

> "That if i have misplaced a signed document, i cannot go back to a previous link and just upload the document that I am looking for."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176411)

Kristl K.

Sr Customer Service Representative

> "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495)

Hallye N.

Owner

> "It can only hold information for so long and the links expire quickly when sharing documents via the software."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841)

JM

Jasmin M.

Accounting Assistant

> "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly streamlined the way I..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460)

VR

Verified Reviewer

Patient Financial Navigator

> "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing difficult to..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727)

Beth A.

Founder and Senior Copywriter

> "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down) and how..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568)

JH

Jamie H.

Quality and Reliability Specialist

> "Seems like it wants to use a template from an old report that doesn't align with the new report even though they have the same boxes but different information."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7139235)

VD

Valerie D.

Director of Finance and Legal Compliance

> "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470)

VR

Verified Reviewer

Product owner

> "Features locked behind upgrades e.g., advanced templates feel like constant upselling, eroding value"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574)

Kartikeya G.

Property Manager

> "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544)

VR

Verified Reviewer

President

> "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469)

VR

Verified Reviewer

Sales Specialist

> "I also appreciate the ability to track document status in real time, send automated reminders, and securely store completed agreements."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7159534)

JM

Jocelyn M.

Partner

> "The price is really expensive per envelope that is sent. If you are sending a lot of envelopes on the daily it can pile up pretty fast."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7105584)

CP

Christina P.

Clerk

> "One feature I like the most is e tracking which allows me view when someone has signed and viewed my documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142298)

VR

Verified Reviewer

Manager

> "There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

CR

Charly R.

Operations Manager

> "The ease of signing official forms , everything is done online or by email , it helps a lot keeping track without the inconvenience of paper forms"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138508)

AW

Angeleah W.

Social Worker

> "It can be bothersome that the document expires and I often have to ask for or send new links to complete the signing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350)

AW

Angeleah W.

Social Worker

> "I have signed documents and sent documents for signing and each time it has made completing documents a breeze for the workflow of each collection."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350)

MH

Matthew H.

Project Manager

> "There is not much I did not like about Docusign given it accomplishes the goal of document circulation between parties in a quick manner."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136829)

Kartikeya G.

Property Manager

> "The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544)

Beth A.

Founder and Senior Copywriter

> "Occasionally, I find it difficult to find the right part of the website for signing documentation with just one signer."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568)

BA

BISHNU A.

Project Engineer

> "In a project management, where document flow is high and you have to be involved with multiple parties, this act as a major tool in time saving and quick decision."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085285)

JJ

Jarvis J.

Owner

> "Having to sign into my account to retrieve a document that was signed a while ago can be a bit cumbersome. "

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113345)

VR

Verified Reviewer

Account Executive

> "It feels secure and professional, which builds trust, and once documents are sent, the tracking and reminders make it easy to keep deals moving without manual follow-ups."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644)

VR

Verified Reviewer

Registered Dietitian

> "Also, occasionally the interface can feel slightly confusing when managing multiple documents or envelopes."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108480)

JH

Jeff H.

Account Executive

> "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress to final..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065)

SP

Sonu P.

Systems Analyst

> "Sometimes the interface feels slightly cluttered when managing multiple templates or workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046)

CC

Caleb C.

GC Estimating - Project Manager

> "The interface is user-friendly, document tracking is helpful, and it has been an effective tool for improving turnaround time and keeping agreements organized."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176983)

CS

Chelsea S.

Sales

> "Only thing I don’t like about DocuSign is that sometimes the emails go into the spam folder but I think that’s more of an email issue than a DocuSign issue"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127195)

VR

Verified Reviewer

Account Executive

> "It consistently speeds up contract turnaround, improves buyer experience, and reduces deal friction, making it easier to close business efficiently and at scale."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7074635)

KR

Katherine R.

School Administrator

> "Would give its weight in gold alone to enroll packets, last August when we were doing 180 new families per month would have killed us without this."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849)

VR

Verified Reviewer

Account Executive

> "The signing experience is straightforward for recipients, works well across devices, and removes the need for printing, scanning, or chasing paperwork."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644)

VR

Verified Reviewer

Product Manager

> "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921)

SK

Sheila K.

Admin sales

> "What I liked about most with DocuSign was being able to close a transaction and get the signatures quickly rather than waiting for a customer to come in and actually sign."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424)

VR

Verified Reviewer

IT Operations Specialist

> "Some screens feel a bit crowded, especially when managing multiple documents or workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7141218)

VR

Verified Reviewer

Compliance Manager

> "You don't need an account to sign a document, also knowing exactly when a client opened the email versus when they finished signing provides great peace of mind and keeps deals..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7132973)

VR

Verified Reviewer

Admin

> "The only downside of DocuSign is the advanced features may seem a little complex if you only need simple document signing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408)

Yugma S.

Assay development and integration technician

> "The platform is reliable, secure, and widely accepted, making it a valuable tool for business operations. Despite the cost and minor usability challenges, it greatly improves..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755)

SR

Samm R.

Office Finance Manager

> "Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7125741)

RG

Rene G.

Quality assurance supervisor

> "It is reliable, secure, and widely accepted, which makes it a great tool for both internal operations and working with clients or partners. Once you get familiar with its features,..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143149)

VR

Verified Reviewer

Manager

> "Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

VR

Verified Reviewer

Manager

> "The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few drawbacks—such as..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

FV

Franco V.

HR Coordinator

> "The cost of Docusign is abit higher and customer support needs to improves on the speed of response ,takes time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7177797)

VR

Verified Reviewer

Admin

> "It makes signing and managing documents fast, secure, and hassle-free. While it can be a bit pricey for occasional use, the convenience and reliability more than make up for it."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408)

Elon E.

Audit

> "Some users also find the admin settings or interface less intuitive once workflows become more complex."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160)

Ahinoam M.

Licensed Insurance Agent

> "Overall, my experience with DocuSign has been smooth and efficient—signing, sending, and managing documents is quick, secure, and straightforward, making it a reliable tool for both..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7075091)

KM

Kelley M.

Wrike Consultant

> "I wish they had better packages for small businesses, because I pay for more than what I need, but I cannot use the free version"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179537)

JT

Joe T.

Head of Marketing

> "Excellent bit of software, has helped with the way we interact with prospects and clients, which makes for a far more professional and trusted collaboration."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7122078)

Anushree R.

Testing Engineer

> "Also, there are times when notifications or document loading can be slightly delayed."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

TFR

Thomas F R.

Assistant Director

> "Thats why we started a partnership with DocuSign to help us to sign these documents in digital form rather than having loads of manual paperwork."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384)

SK

Sheila K.

Admin sales

> "What I like the least about DocuSign was you cannot verify if the customer actually received it for the signature."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424)

AL

Andrew L.

Chief Technology Officer

> "There is an option within Docusign to create your own signature by drawing it which did not break my mouse."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824)

MG

Malerie G.

Office Manager

> "What I like least about docusign is the lack of choices as far as fonts for signatures."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7146644)

Yugma S.

Assay development and integration technician

> "It has significantly streamlined document handling and approval processes, especially for contracts and official documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755)

Nathaniel C.

Account Executive

> "Also, some advanced features are locked behind higher tiers, which may be overkill unless you're a large enterprise."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085290)

TW

Tisha W.

Health Services Coordinator

> "The best of DocuSign is ability to notify you when someone has to sign or when you sign a document."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830)

VR

Verified Reviewer

Conference Center Manager

> "so I can't keep a templet I have to upload a new pdf everytime I send a new contract."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108191)

VR

Verified Reviewer

Analyst

> "Signing and sending documents takes only a few clicks, and workflow automation helps keep approvals organised."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7129711)

Anushree R.

Testing Engineer

> "One downside is the pricing, which can feel a bit high, especially for small teams or occasional users."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

TW

Tabatha W.

Nursing Manager

> "Overall, DocuSign has been a reliable and efficient e-signature solution that makes managing documents effortless and saves a lot of time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084085)

SP

Sonu P.

Systems Analyst

> "The pricing can feel expensive for smaller businesses or occasional users, especially when advanced features are needed."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046)

VR

Verified Reviewer

HR Assistant

> "The platform is very user-friendly, allowing documents to be sent, signed, and tracked quickly from almost any device."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7151386)

Jainish J.

Machine Learning Consultant

> "A second, occasionally the interface of setting the document is a bit sluggish."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133299)

Anushree R.

Testing Engineer

> "The ability to track document status and get real-time notifications is also very helpful."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

SF

Syed F.

Software Engineer

> "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile app too,..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345)

SR

Sam R.

Residency Program Administrator

> "Docusign is an easy, straightforward way for me to capture signatures on multiple types of documents needed for my role."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113825)

TH

Tracey H.

MCA

> "It is slow to load, everytime I open a form in the rooms version I have to wait for the document to load and it seems to take longer than other programs."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6861668)

[View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/)

AS

Arunmurugan S.

Project Manager

> "I also like the e sign functionality and the ability to see when recipients open or view a document."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7162152)

MA

Mallory A.

Director of Operations

> "I do not love that it is not easy to edit a sent contract and also contracts expire which creates issues with having to resend and confusing..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7142186)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "PandaDoc offers an efficient editor that uses drag and drop functions making it very easy to create forms. Since no coding skills were needed,..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008)

PF

Ping F.

Operations Analyst

> "The navigation is not flexible and the system has periodic error which is not the best reliable platform on a daily basis"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7137999)

Elias W.

marketing and finance

> "It is a software that has facilitated my entire work style, it helps me a lot to be able to let my work flow better in a more organized way,..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6589287)

VH

Vontavius H.

CEO

> "What I don’t like about panda Doki is there sometimes clients find the interface a bit difficult to use in comparison to DocuSign as far as..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7051136)

LA

Luis A.

Process Manager

> "It simplifies the entire document process—from creation to e-signature—and gives you visibility into how people interact with your documents."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933)

VR

Verified Reviewer

sales director

> "I also dislike how copy/paste into the tool doesn't always hold my font."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7152916)

AW

Amber W.

IT Project Manager

> "I liked how I could collaborate easy with my team with PandaDoc and create virtually any type of document that I needed."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7166610)

PO

Patrick O.

Sr. Marketing Specialist

> "I find that editing any documents with a combination of graphics and text can be a bit clunky."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6861108)

SA

Sara A.

Social Media Manager

> "Managing documents has become easier with PandaDoc, editing, formatting, adding digital signatures and documentation are done from the same..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770)

AB

Alex B.

Managing Director

> "We have ended up with 100s of templates and content blocks in multiple currencies and at times can be a little overwhelming."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6593097)

BS

Bernadette S.

Event Logistics Coordinator

> "PandaDoc also offers automations which help speed up the repetitive form creation and management tasks while eliminating the common human..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6810075)

LA

Luis A.

Process Manager

> "The inability to make edits after sending and the learning curve for certain features can slow you down occasionally."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933)

RO

Ryan O.

Wholesale Account Director

> "I like it as a tool it works well, and I have not had issues with using it on the daily as a solution for business to business contracts"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7160719)

MR

Michael R.

President

> "It has unfortunately not improved over time, but rather the glitchiness has gotten worse, and the support has really gone down in the past 1-2..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7000242)

AB

Alexis B.

Cultural Director Of Cinema And Live Performance

> "Also has smooth electronic signature tool and customizable templates."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7177816)

GT

GRANT T.

President

> "Usually pretty good service, but now just getting "I understand the frustration about losing the feature you previously used." "

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7092887)

AS

Arunmurugan S.

Project Manager

> "Its a reliable platform that makes document management and electronic signatures much easier."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7162152)

VR

Verified Reviewer

Founder, Owner

> "There's no way to edit a document if it's not in a PandaDoc template format."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6460577)

OP

Oleg P.

BA

> "I hope next time I have to sign documents it is offered, since its a lot simpler and user friendlier than anything similar, I've used before."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7123414)

VR

Verified Reviewer

Marketing Director

> "As a marketer it's an absolute pain when your operations team asks you to help them make their legal or sales documents more pretty."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6612336)

TW

Thomas W.

COO

> "It allows use to showcase professional contracts/agreements, as well as help with branding many areas of our business."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6676000)

FN

Fariha N.

Director, ICT Operations

> "For team members who must evaluate or approve documents while on the fly, this might be a hassle."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6459409)

SG

Sauve G.

Sales Representative

> "Overall is a user friendly tool with sleek template design important for creating and signing documents digitally."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7170157)

JJ

Jonathan J.

CXO

> "A lot of people were not familiar with PandaDoc so it would go unopened in their inbox or would go to spam."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6649627)

PG

Patricia G.

Customer Service Lead

> "As a customer-service head, it is essential to complete group bookings as quickly as possible."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7109745)

DF

Drew F.

Director

> "The customer service is not excellent they are all overseas and I had to beg them to setup a call with me to help me figure out some of their..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6614322)

AB

Alex B.

Managing Director

> "Creating a fixed, but customisable quote builder that allows for accurate costings, clearly defined and looks professional."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6593097)

PI

Pathan I.

Project and Program Consultant

> "Sometimes, the platform can feel slow, especially when handling larger documents."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6585724)

BA

Bashir A.

Developer

> "I liked the cross-platform availability of PandaDoc as we can use it on a laptop as well as on our mobile phones."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7035248)

SR

Stephanie R.

HR Manager

> "I do have issues with the email not going through sometimes but that might be our company email, and you can send a link instead."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6654885)

CH

Carmen H.

Marketing Executive

> "Smart document generation make our business proposal more alive with its stunning design option and interactive design element."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6776182)

AM

Alex M.

Sales Operations Manager

> "I had to change them to PDFs before bringing in, otherwise I would lose the punctuation."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6633055)

JG

Jeremy G.

Game Developer

> "The security that PandaDoc provides during the whole process of creating, storing, and then sending out and receiving signatures makes the..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6502561)

MG

Michel G.

business developper and manager

> "the tables are not so easy to modify: some troubles using the format "EURxxx" or sometimes it is "€xxx""

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6552644)

AS

Arunmurugan S.

Project Manager

> "It makes it easier to create, send and track documents electronically."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7162152)

Meghann O.

Manager, Customer Success

> "It didn't integrate with our system and reps had too much flexibility."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6545497)

AP

Abid P.

IT Director

> "Easily allows us to sign and track document approvals digitally so that we don't have to manually manage these items."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6843664)

HM

Harshal M.

Technical Project Manager

> "it had a costly API, so actual software implementation is hard"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6654419)

VR

Verified Reviewer

COO

> "It’s reliable, integrates smoothly with Google Drive, and offers great customization options."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7013005)

JF

Jill F.

Office Administrator

> "Not as smoothly run as competitors."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7069979)

AM

Ashley M.

Compliance

> "At the time support was great when we initially started - creating documents and having the ability to send documents in bulk"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7047916)

MH

Mathew H.

CIO

> "The templates feature is confusing and can be simplified"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6713702)

RR

Rebecca R.

Production manager

> "The platform has made document management much faster, more organized, and easier to handle."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7155121)

VR

Verified Reviewer

Business Development Manager

> "All the sections which you had to remove or add, too many steps to take"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6694797)

EB

Emma B.

Community Manager

> "Ready-made document templates that make standardisation easier."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7178137)

AK

Adam K.

Business owner

> "Working offline or in areas with unreliable connectivity may pose challenges, as certain features may not be accessible without a stable..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___5044765)

SA

Sara A.

Social Media Manager

> "It is great that everything is done on the same page, and you can also request approval or review from the officials directly and document..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770)

LA

Luis A.

Process Manager

> "Also PandaDoc isn’t the cheapest option out there."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933)

BG

Brian G.

Director, Marketing

> "Having a web based product, including an app has allowed our lawyers and sales team the ability to important and timely steps!"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6546500)

SO

Steve O.

OWNER

> "Pandadoc did not have the functionality that we required."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6657383)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "Creating forms is crucial part of my work and PandaDoc has helped me to streamline my form creating tasks."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008)

SO

Steve O.

OWNER

> "We made the mistake of signing up for a yearly subscriotion."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6657383)

VH

Vontavius H.

CEO

> "Would I like most about panda dock is it’s ease of use for us to be able to sign client contracts, especially purchasing sale agreements."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7051136)

RR

Rupert R.

CEO founder

> "The pricing is the biggest drawback."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6800008)

BA

Bashir A.

Developer

> "This helped us save time, which was utilized in the manual tracking of the updates previously."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7035248)

JG

John G.

Head of Business Development

> "I've had issues creating the quotes."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6784671)

PI

Pathan I.

Project and Program Consultant

> "Its templates save time, and the tracking feature helps monitor document status."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6585724)

SC

Santiago C.

Operations Analyst

> "The thing I liked the least about PandaDoc is the limitations on the roles I can assign to users."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6289394)

RK

Randall K.

CEO

> "I liked that I could send out professional looking proposals with more than just a line item and a price."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6884907)

CS

Charlotte S.

COO

> "We now have an integration with Salesforce that's not as seamless, Pandadocs is not icking up clinet name, deal number etc, and it all has to..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4605330)

PC

Paolo C.

HR Assistant

> "Unlike DocuSign, PandaDoc offers great features for document management including electronic signing."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6479774)

SG

Stella G.

Founder

> "Some of our users cannot submit their signature successfully for some reason and we'd love to see a way to generate a unique signing link for..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___3701956)

SA

Sara A.

Social Media Manager

> "I liked the ease of requesting the addition of a digital signature as it is done securely and easily and without the need for the other party..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770)

Alex D.

UI Designer

> "I found PandaDoc's interface to be a bit cluttered and overwhelming, especially for first-time users."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6046291)

SJ

Sheryl J.

FIELD ESTIMATOR

> "Overall a good software — Once the user is fully acclimated to the program, it eventually saves the user from manual work time from all of..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6694370)

Bill Laurel P.

Medical Laboratory Technicians

> "The one thing I disliked about PandaDoc is that there are no free templates and features available. If you want to create a..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4667115)

KW

Kayla W.

Franchise Owner

> "I have used DocuSign and SignNow for similar jobs in the past- and PandaDoc is the easiest, most intuitive, and most cost-effective solution..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6403469)

RW

RANDALL W.

COO

> "The package is way overkill for what we need to support our small sales team. "

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6054621)

AK

Ali K.

Developer

> "The ability to create, send, and track documents all in one platform is incredibly convenient."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6551144)

JH

Jamie H.

Head of Growth

> "I’ve not seen anything I don’t like or any limitations of PandaDoc compared to other digital signature/document management tools I’ve used."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6295785)

OP

Oleg P.

BA

> "It is extremely user friendly and highlights the parts it wants you to sign or initial."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7123414)

Maria Z.

Marketplace specialist

> "As every online platform, I am afraid that PandaDoc may share my personal information with other parties."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4925001)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "PandaDoc helps me to create beautiful forms that meets every need that i have."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008)

YB

Yevstakhii B.

Teacher

> "Users in specific industries or with unique document requirements may find it challenging to find templates that suit their specific needs,..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4815291)

PC

Paolo C.

HR Assistant

> "I like the automation and workflow features and it ensures a smooth way of handling documents."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6479774)

JM

Jacob M.

VP | Customer Value

> "Your tickets will sit in unaddressed for weeks on end. When a support rep finally responds, they will likely not respond to the issues you've..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4469039)

VR

Verified Reviewer

COO

> "The improved pricing model makes it an even stronger choice for smaller teams."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7013005)

VR

Verified Reviewer

Student in Industrial Maintenance

> "Regarding the negative aspects, I found that the customization options are somewhat limited, which can be a disadvantage for businesses that..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4600753)

[View Reviews](https://www.capterra.com/p/131735/PandaDoc/reviews/)

## User interface

4.74 (9,389)

4.50 (1,254)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Docusign

30/37

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Authentication
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Data Security
-   Document Conversion
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   File Sharing
-   Forms Management
-   Generative AI
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Party Signing
-   Reminders
-   Reporting & Statistics
-   Signature Capture
-   Signature Creation
-   Single Sign On
-   Status Tracking
-   Team Collaboration
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/121506/Docusign/#features)

PandaDoc

Top features

31/37

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Authentication
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Data Security
-   Document Conversion
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   File Sharing
-   Forms Management
-   Generative AI
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Party Signing
-   Reminders
-   Reporting & Statistics
-   Signature Capture
-   Signature Creation
-   Single Sign On
-   Status Tracking
-   Team Collaboration
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/131735/PandaDoc/#features)

### Recognition

Docusign is recognized as a top-rated tool in 5 Capterra Shortlist reports

PandaDoc is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Docusign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PandaDoc

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Docusign

-   By Docusign
-   Located in United States
-   Founded in 2004

PandaDoc

-   By PandaDoc
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

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4.7

4.7

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[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

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$19/month

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4.4

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[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

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$15/month

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$19.99/month

4.7

Features

4.6

4.7

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[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

vs

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$19/month

Price

$69/month

4.3

Features

4.3

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/113540-131735/Bitrix24-vs-PandaDoc)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

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$15/month

Price

$20/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-144797/Docusign-vs-HelloSign)

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

vs

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$19/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131735-140225/PandaDoc-vs-Seismic)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

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$15/month

Price

$39/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[4.76 (1,450)](https://www.capterra.com/p/151821/DigiSigner/reviews/)

$15/month

Price

$25/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-151821/Docusign-vs-DigiSigner)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[Xodo Sign](https://www.capterra.com/p/160894/eversign/)[4.84 (2,834)](https://www.capterra.com/p/160894/eversign/reviews/)

$15/month

Price

$10/month

4.7

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/121506-160894/Docusign-vs-eversign)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)[4.77 (216)](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/)

$15/month

Price

$0

4.7

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/121506-10014571/Docusign-vs-Jotform-Sign)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[GoFormz](https://www.capterra.com/p/125634/GoFormz/)[4.78 (136)](https://www.capterra.com/p/125634/GoFormz/reviews/)

$15/month

Price

Contact vendor for pricing

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-125634/Docusign-vs-GoFormz)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[Docubee](https://www.capterra.com/p/160782/OnTask/)[4.74 (87)](https://www.capterra.com/p/160782/OnTask/reviews/)

$15/month

Price

$10/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-160782/Docusign-vs-OnTask)