# Compare Docusign vs PandaDoc 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Docusign and PandaDoc based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/121506-131735/Docusign-vs-PandaDoc --- # Docusign vs PandaDoc Features and Cost Comparison Last updated April 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DocusignPandaDoc2/4 selected [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,341)](https://www.capterra.com/p/121506/Docusign/reviews/) [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.5 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/) [## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,341)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price $15.00/month Value-for-Money 4.5 Functionality 4.7 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [9,341 reviews](#user-reviews) Positive 9,044 Neutral 225 Negative 72 [## PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.5 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting Price $19.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [1,245 reviews](#user-reviews) Positive 1,136 Neutral 74 Negative 35 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 21,725 reviews from digital signature software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Missing features Feature ratings Electronic Signature 4.9 Signature Capture 4.8 Data Security 4.7 Multi-Party Signing 4.7 Signature Creation NA 64%Fit Missing features Feature ratings Electronic Signature 4.7 Signature Capture NA Data Security 4.7 Multi-Party Signing 4.7 Signature Creation NA User satisfaction User satisfaction 4.7 User reviews[9,341](https://www.capterra.com/p/121506/Docusign/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.5 Customer support 4.5 User satisfaction 4.5 User reviews[1,245](https://www.capterra.com/p/131735/PandaDoc/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.2 Customer support 4.3 Price starts from Price starts from $15Flat Rate, Per Month - Free version - Free trial Price starts from $19Per User, Per Month - Free version - Free trial Best for Best for Designed for small to large businesses in insurance, finance, government, real estate, and other industries. Best for PandaDoc is designed for businesses in professional services, education, healthcare, construction, sales, HR, marketing, technology, and other industries. ## User reviews Pros & cons JH Jeff H. Account Executive > "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress to..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065) TW Tisha W. Health Services Coordinator > "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830) RS Ryan S. Director of Planning > "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209) LG Lauren G. Office Manager > "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for review or..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735) RS Radha S. Legal Assistant > "It made executing documents fast and efficient, especially when multiple parties were involved, and eliminated the delays that come with printing, scanning, or couriering..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7131726) MD Milena D. RA > "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning. When I..." [See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771) Kristl K. Sr Customer Service Representative > "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495) Ruben a F. Owner > "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236) JM Jasmin M. Accounting Assistant > "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly streamlined the..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460) CS Charles S. Managing Director > "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982) Beth A. Founder and Senior Copywriter > "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down) and how..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568) Hallye N. Owner > "It can only hold information for so long and the links expire quickly when sharing documents via the software." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841) VD Valerie D. Director of Finance and Legal Compliance > "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470) VR Verified Reviewer Patient Financial Navigator > "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing difficult to..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727) Kartikeya G. Property Manager > "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544) JH Jamie H. Quality and Reliability Specialist > "Seems like it wants to use a template from an old report that doesn't align with the new report even though they have the same boxes but different information." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7139235) CP Christina P. Clerk > "One feature I like the most is e tracking which allows me view when someone has signed and viewed my documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142298) VR Verified Reviewer Product owner > "Features locked behind upgrades e.g., advanced templates feel like constant upselling, eroding value" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574) CR Charly R. Operations Manager > "The ease of signing official forms , everything is done online or by email , it helps a lot keeping track without the inconvenience of paper forms" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138508) VR Verified Reviewer Vice President > "Sometimes there are issues where it may not notify me via email when a signature was completed and instead shows it as viewed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060122) AW Angeleah W. Social Worker > "I have signed documents and sent documents for signing and each time it has made completing documents a breeze for the workflow of each collection." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350) VR Verified Reviewer President > "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469) Kartikeya G. Property Manager > "The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544) JM Jocelyn M. Partner > "The price is really expensive per envelope that is sent. If you are sending a lot of envelopes on the daily it can pile up pretty fast." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7105584) KC Kelli C. Secretary > "It keeps everything in one place, the tracking and reporting features help me follow up quickly, and I don’t have to worry about losing documents or waiting forever for..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7056315) VR Verified Reviewer Manager > "There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) VR Verified Reviewer Territory Account Executive > "Most of our clients are all over the world and we only meet virtually, and that’s where DocuSign has provided the most value for me and my team, signing and managing documents..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7043493) AW Angeleah W. Social Worker > "It can be bothersome that the document expires and I often have to ask for or send new links to complete the signing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350) Lacretia H. OWNER > "It has streamlined the way I handle contracts, agreements, and important documents, making processes faster, more professional, and far more efficient." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7072800) MH Matthew H. Project Manager > "There is not much I did not like about Docusign given it accomplishes the goal of document circulation between parties in a quick manner." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136829) BA BISHNU A. Project Engineer > "In a project management, where document flow is high and you have to be involved with multiple parties, this act as a major tool in time saving and quick decision." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085285) Beth A. Founder and Senior Copywriter > "Occasionally, I find it difficult to find the right part of the website for signing documentation with just one signer." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568) Ravi V. QA > "It is one of the nice tools to get your contracts or other similar documents signed remotely, like employee joining contracts or lease documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7069259) SJ Stefanny J. Project Manager > "Branding options are basic (logo + accent color only) and template editing lacks the drag-and-drop freedom offered by newer rivals." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6847267) VR Verified Reviewer Account Executive > "It feels secure and professional, which builds trust, and once documents are sent, the tracking and reminders make it easy to keep deals moving without manual follow-ups." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644) VR Verified Reviewer Advisor > "When a client fails authorization, sometimes there are issues resending the forms without completely starting over." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7059372) EF Enamul F. Civil Engineer > "Its interface is intuitive, allowing users to navigate and complete tasks efficiently, minimizing the learning curve and maximizing productivity." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7047905) JJ Jarvis J. Owner > "Having to sign into my account to retrieve a document that was signed a while ago can be a bit cumbersome. " [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113345) MC Mario C. SMB Renewals Account Manager > "Docusign also provide realtime document status updates, alerts and notifications that help keep my team and clients on the loop, reducing delayed approvals." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6831011) VR Verified Reviewer Registered Dietitian > "Also, occasionally the interface can feel slightly confusing when managing multiple documents or envelopes." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108480) VR Verified Reviewer Account Executive > "It consistently speeds up contract turnaround, improves buyer experience, and reduces deal friction, making it easier to close business efficiently and at scale." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7074635) HW Harry W. Deal Strategy > "My only complaint about docusign is not having the ability to attach other people as a sender." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062841) VR Verified Reviewer Account Executive > "The signing experience is straightforward for recipients, works well across devices, and removes the need for printing, scanning, or chasing paperwork." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644) CS Chelsea S. Sales > "Only thing I don’t like about DocuSign is that sometimes the emails go into the spam folder but I think that’s more of an email issue than a DocuSign issue" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127195) MH Mark H. Operations Manager > "Docusign is among the important tools that our company uses for e-signatures for documents including approving contracts and billing payments." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6829597) KR Katherine R. School Administrator > "Would give its weight in gold alone to enroll packets, last August when we were doing 180 new families per month would have killed us without this." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849) KM Karen M. Managing Editor > "Docusign makes it very easy to send, sign, and manage documents online, which is a lifesaver for handling contracts and forms remotely." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7044020) VR Verified Reviewer Product Manager > "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921) OU Owen U. IT information Security analyst > "Its intuitive interface and extensive integrations simplify workflow automation, while compliance with standards like ISO 27001 and GDPR ensures data protection. While the..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6834951) VR Verified Reviewer IT Operations Specialist > "Some screens feel a bit crowded, especially when managing multiple documents or workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7141218) VR Verified Reviewer Compliance Manager > "You don't need an account to sign a document, also knowing exactly when a client opened the email versus when they finished signing provides great peace of mind and keeps deals..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7132973) VR Verified Reviewer Admin > "The only downside of DocuSign is the advanced features may seem a little complex if you only need simple document signing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408) VR Verified Reviewer Head Enterprise Sales > "The smooth flow and Integration into CPQ in Salesforce enables reps to live in one place vs another system." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062381) SR Samm R. Office Finance Manager > "Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7125741) RG Rene G. Quality assurance supervisor > "It is reliable, secure, and widely accepted, which makes it a great tool for both internal operations and working with clients or partners. Once you get familiar with its..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143149) VR Verified Reviewer Manager > "Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) VR Verified Reviewer Manager > "The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few drawbacks—such as..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) RF Robert F. Sales Representative > "The downside is the emails often getting on spam we are obliged to resend or ask for verifications ." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060894) VR Verified Reviewer Admin > "It makes signing and managing documents fast, secure, and hassle-free. While it can be a bit pricey for occasional use, the convenience and reliability more than make up for it." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408) Elon E. Audit > "Some users also find the admin settings or interface less intuitive once workflows become more complex." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160) RL Ramona L. AE > "It’s a straightforward and secure way to manage documents that require signatures, saving a huge amount of time compared to traditional methods." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7048895) Anushree R. Testing Engineer > "Also, there are times when notifications or document loading can be slightly delayed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) Ahinoam M. Licensed Insurance Agent > "Overall, my experience with DocuSign has been smooth and efficient—signing, sending, and managing documents is quick, secure, and straightforward, making it a reliable tool for..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7075091) FG Fredrik G. System Engineer > "Their plan and pricing structure is also very complicated and hard to manage what is correct for us." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7052425) JG Jessica G. Realtor > "I like the ease of use and document management with Docusign, it is especially helpful with clients who have contracts for new construction homes being built that require..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7064957) VK Vatsal K. Software Engineer Intern > "Their phone app isn't as friendly to use as their desktop website and some features have conflicting names which is sometimes confusing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7053681) JT Joe T. Head of Marketing > "Excellent bit of software, has helped with the way we interact with prospects and clients, which makes for a far more professional and trusted collaboration." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7122078) Nathaniel C. Account Executive > "Also, some advanced features are locked behind higher tiers, which may be overkill unless you're a large enterprise." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085290) TW Tisha W. Health Services Coordinator > "The best of DocuSign is ability to notify you when someone has to sign or when you sign a document." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830) VR Verified Reviewer Conference Center Manager > "so I can't keep a templet I have to upload a new pdf everytime I send a new contract." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108191) MW Melissa W. Hospital Administrator > "Docusign simplifies the process of having multiple parties sign paperwork and streamlines our processes." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062059) Anushree R. Testing Engineer > "One downside is the pricing, which can feel a bit high, especially for small teams or occasional users." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) VR Verified Reviewer Analyst > "Signing and sending documents takes only a few clicks, and workflow automation helps keep approvals organised." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7129711) Jainish J. Machine Learning Consultant > "A second, occasionally the interface of setting the document is a bit sluggish." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133299) TW Tabatha W. Nursing Manager > "Overall, DocuSign has been a reliable and efficient e-signature solution that makes managing documents effortless and saves a lot of time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084085) SF Syed F. Software Engineer > "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile app..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345) Anushree R. Testing Engineer > "The ability to track document status and get real-time notifications is also very helpful." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) TH Tracey H. MCA > "It is slow to load, everytime I open a form in the rooms version I have to wait for the document to load and it seems to take longer than other programs." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6861668) RF Robert F. Sales Representative > "Regarding management, sending contracts for signing, and integration with an ERP/CRM, DocuSign is so far the best value." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060894) Wesley L. CMO > "It is unconscionable that a company would charge so much money, and refuse to give a refund despite zero costs on their end (because I never used it more than once)" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144657) [View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/) BS Bernadette S. Event Logistics Coordinator > "PandaDoc also offers automations which help speed up the repetitive form creation and management tasks while eliminating the common human errors." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6810075) VH Vontavius H. CEO > "What I don’t like about panda Doki is there sometimes clients find the interface a bit difficult to use in comparison to DocuSign as far as the..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7051136) AP Abid P. IT Director > "Easily allows us to sign and track document approvals digitally so that we don't have to manually manage these items." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6843664) MA Mallory A. Director of Operations > "I do not love that it is not easy to edit a sent contract and also contracts expire which creates issues with having to resend and confusing..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7142186) AM Ashley M. Compliance > "At the time support was great when we initially started - creating documents and having the ability to send documents in bulk" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7047916) PF Ping F. Operations Analyst > "The navigation is not flexible and the system has periodic error which is not the best reliable platform on a daily basis" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7137999) FH Fletcher H. Renewable Energy Plant Specialist > "PandaDoc offers an efficient editor that uses drag and drop functions making it very easy to create forms. Since no coding skills were needed, i..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008) PO Patrick O. Sr. Marketing Specialist > "I find that editing any documents with a combination of graphics and text can be a bit clunky." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6861108) Elias W. marketing and finance > "It is a software that has facilitated my entire work style, it helps me a lot to be able to let my work flow better in a more organized way,..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6589287) AB Alex B. Managing Director > "We have ended up with 100s of templates and content blocks in multiple currencies and at times can be a little overwhelming." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6593097) LA Luis A. Process Manager > "It simplifies the entire document process—from creation to e-signature—and gives you visibility into how people interact with your documents." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933) LA Luis A. Process Manager > "The inability to make edits after sending and the learning curve for certain features can slow you down occasionally." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933) SA Sara A. Social Media Manager > "Managing documents has become easier with PandaDoc, editing, formatting, adding digital signatures and documentation are done from the same page." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770) MR Michael R. President > "It has unfortunately not improved over time, but rather the glitchiness has gotten worse, and the support has really gone down in the past 1-2..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7000242) VH Vontavius H. CEO > "Would I like most about panda dock is it’s ease of use for us to be able to sign client contracts, especially purchasing sale agreements." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7051136) GT GRANT T. President > "Usually pretty good service, but now just getting "I understand the frustration about losing the feature you previously used." " [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7092887) CA Christian A. Manager > "It's an effective tool for streamlining document management processes, particularly for businesses that frequently deal with proposals,..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6331517) JF Jill F. Office Administrator > "Not as smoothly run as competitors." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7069979) OP Oleg P. BA > "I hope next time I have to sign documents it is offered, since its a lot simpler and user friendlier than anything similar, I've used before." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7123414) VR Verified Reviewer Founder, Owner > "There's no way to edit a document if it's not in a PandaDoc template format." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6460577) TW Thomas W. COO > "It allows use to showcase professional contracts/agreements, as well as help with branding many areas of our business." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6676000) VR Verified Reviewer Marketing Director > "As a marketer it's an absolute pain when your operations team asks you to help them make their legal or sales documents more pretty." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6612336) PG Patricia G. Customer Service Lead > "As a customer-service head, it is essential to complete group bookings as quickly as possible." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7109745) FN Fariha N. Director, ICT Operations > "For team members who must evaluate or approve documents while on the fly, this might be a hassle." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6459409) AB Alex B. Managing Director > "Creating a fixed, but customisable quote builder that allows for accurate costings, clearly defined and looks professional." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6593097) JJ Jonathan J. CXO > "A lot of people were not familiar with PandaDoc so it would go unopened in their inbox or would go to spam." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6649627) BA Bashir A. Developer > "I liked the cross-platform availability of PandaDoc as we can use it on a laptop as well as on our mobile phones." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7035248) DF Drew F. Director > "The customer service is not excellent they are all overseas and I had to beg them to setup a call with me to help me figure out some of their..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6614322) CH Carmen H. Marketing Executive > "Smart document generation make our business proposal more alive with its stunning design option and interactive design element." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6776182) PI Pathan I. Project and Program Consultant > "Sometimes, the platform can feel slow, especially when handling larger documents." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6585724) JG Jeremy G. Game Developer > "The security that PandaDoc provides during the whole process of creating, storing, and then sending out and receiving signatures makes the..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6502561) SR Stephanie R. HR Manager > "I do have issues with the email not going through sometimes but that might be our company email, and you can send a link instead." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6654885) VR Verified Reviewer COO > "It’s reliable, integrates smoothly with Google Drive, and offers great customization options." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7013005) AM Alex M. Sales Operations Manager > "I had to change them to PDFs before bringing in, otherwise I would lose the punctuation." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6633055) SA Sara A. Social Media Manager > "It is great that everything is done on the same page, and you can also request approval or review from the officials directly and document their..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770) MG Michel G. business developper and manager > "the tables are not so easy to modify: some troubles using the format "EURxxx" or sometimes it is "€xxx"" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6552644) MJM Markee James M. Encoder > "I like the most in pandadoc is SLL Security Because all data is encrypted at rest with AES-256 and have sophisticated encryption keys management" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6319467) Meghann O. Manager, Customer Success > "It didn't integrate with our system and reps had too much flexibility." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6545497) BG Brian G. Director, Marketing > "Having a web based product, including an app has allowed our lawyers and sales team the ability to important and timely steps!" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6546500) YB Yevstakhii B. Teacher > "Users in specific industries or with unique document requirements may find it challenging to find templates that suit their specific needs,..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4815291) GJ Gordon J. Senior SAP Business One Consultant > "I got a nicely done template that needed me to only change a few things like the logo, and my company name to get the proposal ready." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6336089) HM Harshal M. Technical Project Manager > "it had a costly API, so actual software implementation is hard" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6654419) FH Fletcher H. Renewable Energy Plant Specialist > "Creating forms is crucial part of my work and PandaDoc has helped me to streamline my form creating tasks." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008) MH Mathew H. CIO > "The templates feature is confusing and can be simplified" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6713702) BA Bashir A. Developer > "This helped us save time, which was utilized in the manual tracking of the updates previously." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7035248) VR Verified Reviewer Business Development Manager > "All the sections which you had to remove or add, too many steps to take" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6694797) PI Pathan I. Project and Program Consultant > "Its templates save time, and the tracking feature helps monitor document status." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6585724) Antonio G. Engineering Manager > "I do not like programmed close of reports, so I need to resubmit each archive, you'll likely lapse the record, but you've got the alternative to..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4795083) RK Randall K. CEO > "I liked that I could send out professional looking proposals with more than just a line item and a price." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6884907) YB Yevstakhii B. Teacher > "I had Issues such as slower loading times, limited editing capabilities, or difficulty navigating the app on smaller screens.3." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4815291) PC Paolo C. HR Assistant > "Unlike DocuSign, PandaDoc offers great features for document management including electronic signing." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6479774) Antonio G. Engineering Manager > "The format of the introduction is the most noticeably awful downside I can think of, the front pages are simple to customize, but the substance..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4795083) SA Sara A. Social Media Manager > "I liked the ease of requesting the addition of a digital signature as it is done securely and easily and without the need for the other party to..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770) AK Adam K. Business owner > "Working offline or in areas with unreliable connectivity may pose challenges, as certain features may not be accessible without a stable internet..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___5044765) SJ Sheryl J. FIELD ESTIMATOR > "Overall a good software — Once the user is fully acclimated to the program, it eventually saves the user from manual work time from all of..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6694370) LA Luis A. Process Manager > "Also PandaDoc isn’t the cheapest option out there." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933) KW Kayla W. Franchise Owner > "I have used DocuSign and SignNow for similar jobs in the past- and PandaDoc is the easiest, most intuitive, and most cost-effective solution for..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6403469) SO Steve O. OWNER > "Pandadoc did not have the functionality that we required." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6657383) AK Ali K. Developer > "The ability to create, send, and track documents all in one platform is incredibly convenient." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6551144) SO Steve O. OWNER > "We made the mistake of signing up for a yearly subscriotion." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6657383) OP Oleg P. BA > "It is extremely user friendly and highlights the parts it wants you to sign or initial." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7123414) Jose S. Project Manager > "We've had issues with chat and informing, as messages do not arrive in genuine time and take a long time to send." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4799918) FH Fletcher H. Renewable Energy Plant Specialist > "PandaDoc helps me to create beautiful forms that meets every need that i have." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008) RR Rupert R. CEO founder > "The pricing is the biggest drawback." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6800008) PC Paolo C. HR Assistant > "I like the automation and workflow features and it ensures a smooth way of handling documents." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6479774) JG John G. Head of Business Development > "I've had issues creating the quotes." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6784671) VR Verified Reviewer COO > "The improved pricing model makes it an even stronger choice for smaller teams." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7013005) CR Candice R. Senior Office Administrator > "We sent lots of quotes with an eSign link, but using through PandaDoc isn't very cost effective" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4817934) JF Jill F. Office Administrator > "It was easy to bring in our current templates and begin using them right away." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7069979) YB Yevstakhii B. Teacher > "Support response time: I had delays or slow response times when seeking support from PandaDoc's customer service team." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4815291) GT GRANT T. President > "Good integration with other apps." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7092887) SC Santiago C. Operations Analyst > "The thing I liked the least about PandaDoc is the limitations on the roles I can assign to users." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6289394) KC Kimberly C. Administrative Consultant > "It’s so simple to sign digitally and adjust to your preference." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7073827) CS Charlotte S. COO > "We now have an integration with Salesforce that's not as seamless, Pandadocs is not icking up clinet name, deal number etc, and it all has to go..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4605330) Luis Enrique A. Lead Director, Retail Brand Marketing > "It has very useful templates to make all kinds of documents, from employment letters to contracts for any type of company, the best thing is that..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4816187) SG Stella G. Founder > "Some of our users cannot submit their signature successfully for some reason and we'd love to see a way to generate a unique signing link for..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___3701956) VR Verified Reviewer Market Research Specialist > "PandaDoc gives us more flexibility when it comes to multiple signs needs for our contracts." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6329553) Alex D. UI Designer > "I found PandaDoc's interface to be a bit cluttered and overwhelming, especially for first-time users." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6046291) JS John S. General Manager > "We used the document scanning a lot in the beginning to move our standard agreements to the system, and that saved us tons of time from having to..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6058711) Bill Laurel P. Medical Laboratory Technicians > "The one thing I disliked about PandaDoc is that there are no free templates and features available. If you want to create a professional-looking..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4667115) [View Reviews](https://www.capterra.com/p/131735/PandaDoc/reviews/) ## User interface 4.74 (9,341) 4.50 (1,245) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Docusign 30/37 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - Archiving & Retention - Audit Trail - Authentication - Compliance Management - Contact Management - Contract/License Management - Customizable Fields - Data Security - Document Conversion - Document Management - Drag & Drop - Electronic Signature - Email Management - Encryption - File Sharing - Forms Management - Generative AI - Mobile Access - Mobile Signature Capture - Multi-Party Signing - Reminders - Reporting & Statistics - Signature Capture - Signature Creation - Single Sign On - Status Tracking - Team Collaboration - Template Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/121506/Docusign/#features) PandaDoc Top features 31/37 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - Archiving & Retention - Audit Trail - Authentication - Compliance Management - Contact Management - Contract/License Management - Customizable Fields - Data Security - Document Conversion - Document Management - Drag & Drop - Electronic Signature - Email Management - Encryption - File Sharing - Forms Management - Generative AI - Mobile Access - Mobile Signature Capture - Multi-Party Signing - Reminders - Reporting & Statistics - Signature Capture - Signature Creation - Single Sign On - Status Tracking - Team Collaboration - Template Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/131735/PandaDoc/#features) ### Recognition Docusign is recognized as a top-rated tool in 5 Capterra Shortlist reports PandaDoc is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Docusign Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PandaDoc Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Docusign - By Docusign - Located in United States - Founded in 2004 PandaDoc - By PandaDoc - Located in United States - Founded in 2013 ## 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