# Compare Docusign vs dotloop 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Docusign and dotloop based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121506-136372/Docusign-vs-dotloop

---

# Docusign vs dotloop Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Docusigndotloop2/4 selected

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

[dotloop](https://www.capterra.com/p/136372/dotloop/)[4.7 (675)](https://www.capterra.com/p/136372/dotloop/reviews/)

[## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [9,389 reviews](#user-reviews)

Positive

9,091

Neutral

225

Negative

73

[## dotloop](https://www.capterra.com/p/136372/dotloop/)[4.7 (675)](https://www.capterra.com/p/136372/dotloop/reviews/)

Starting Price

$31.99/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [675 reviews](#user-reviews)

Positive

635

Neutral

19

Negative

21

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## Summary

* * *

Key features rated by users

Features selected based on 22,050 reviews from digital signature software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Missing features

Feature ratings

Electronic Signature

4.9

Signature Capture

4.8

Data Security

4.7

Multi-Party Signing

4.7

Signature Creation

NA

63%Fit

Missing features

Feature ratings

Electronic Signature

4.8

Signature Capture

NA

Data Security

4.3

Multi-Party Signing

4.6

Signature Creation

NA

User satisfaction

User satisfaction

4.7

User reviews[9,389](https://www.capterra.com/p/121506/Docusign/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.5

Customer support

4.5

User satisfaction

4.7

User reviews[675](https://www.capterra.com/p/136372/dotloop/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$31.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for small to large businesses in insurance, finance, government, real estate, and other industries.

Best for

dotloop is a real estate transaction management software designe for real estate brokers, agents, teams, and transaction coordinators.

## User reviews

Pros & cons

TFR

Thomas F R.

Assistant Director

> "DocuSign provides us with great documents management features which allows us to easily prepare documents awaiting to be signed making it possible for us to ensure all documents have..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384)

TW

Tisha W.

Health Services Coordinator

> "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830)

AM

Angela M.

COO

> "I like that I can send my documents to all signers at one time and that it notifies me when I need to resend it if I haven’t gotten signatures back and also I can go back and find..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7173133)

LG

Lauren G.

Office Manager

> "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for review or the..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735)

JM

Jawad M.

Operation Clerk

> "Being able to sign documents digitally without having to print them first has been the biggest win DocuSign has given us. Since the introduction of DocuSign, me and my team are able..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7161298)

MD

Milena D.

RA

> "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning. When I tried..."

[See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771)

DH

Daniel H.

Senior Lecturer

> "DocuSign offers great documents preparation features which allows me to keep all the documents that needs signing well organized, allowing me to have a clear overview of which..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174929)

Ruben a F.

Owner

> "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236)

VN

Vivien N.

Software Engineer

> "Docusign is super intuitive ,secure and allow me to sign documents from anywhere .I like that it allow reusable of e-signatures which makes the process of signing documents quick."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147359)

CS

Charles S.

Managing Director

> "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982)

RS

Ryan S.

Director of Planning

> "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209)

AM

Alessandra M.

President of Berklee Management Club

> "Furthermore, the administration interface and the initial setup of document templates can turn out to be a bit austere and confusing during the first few uses on the platform."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7175390)

RS

Radha S.

Legal Assistant

> "It made executing documents fast and efficient, especially when multiple parties were involved, and eliminated the delays that come with printing, scanning, or couriering documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7131726)

NS

Naombi S.

Compliance Manager

> "That if i have misplaced a signed document, i cannot go back to a previous link and just upload the document that I am looking for."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176411)

Kristl K.

Sr Customer Service Representative

> "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495)

Hallye N.

Owner

> "It can only hold information for so long and the links expire quickly when sharing documents via the software."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841)

JM

Jasmin M.

Accounting Assistant

> "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly streamlined the way I..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460)

VR

Verified Reviewer

Patient Financial Navigator

> "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing difficult to..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727)

Beth A.

Founder and Senior Copywriter

> "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down) and how..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568)

JH

Jamie H.

Quality and Reliability Specialist

> "Seems like it wants to use a template from an old report that doesn't align with the new report even though they have the same boxes but different information."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7139235)

VD

Valerie D.

Director of Finance and Legal Compliance

> "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470)

VR

Verified Reviewer

Product owner

> "Features locked behind upgrades e.g., advanced templates feel like constant upselling, eroding value"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574)

Kartikeya G.

Property Manager

> "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544)

VR

Verified Reviewer

President

> "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469)

VR

Verified Reviewer

Sales Specialist

> "I also appreciate the ability to track document status in real time, send automated reminders, and securely store completed agreements."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7159534)

JM

Jocelyn M.

Partner

> "The price is really expensive per envelope that is sent. If you are sending a lot of envelopes on the daily it can pile up pretty fast."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7105584)

CP

Christina P.

Clerk

> "One feature I like the most is e tracking which allows me view when someone has signed and viewed my documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142298)

VR

Verified Reviewer

Manager

> "There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

CR

Charly R.

Operations Manager

> "The ease of signing official forms , everything is done online or by email , it helps a lot keeping track without the inconvenience of paper forms"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138508)

AW

Angeleah W.

Social Worker

> "It can be bothersome that the document expires and I often have to ask for or send new links to complete the signing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350)

AW

Angeleah W.

Social Worker

> "I have signed documents and sent documents for signing and each time it has made completing documents a breeze for the workflow of each collection."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350)

MH

Matthew H.

Project Manager

> "There is not much I did not like about Docusign given it accomplishes the goal of document circulation between parties in a quick manner."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136829)

Kartikeya G.

Property Manager

> "The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544)

Beth A.

Founder and Senior Copywriter

> "Occasionally, I find it difficult to find the right part of the website for signing documentation with just one signer."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568)

BA

BISHNU A.

Project Engineer

> "In a project management, where document flow is high and you have to be involved with multiple parties, this act as a major tool in time saving and quick decision."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085285)

JJ

Jarvis J.

Owner

> "Having to sign into my account to retrieve a document that was signed a while ago can be a bit cumbersome. "

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113345)

VR

Verified Reviewer

Account Executive

> "It feels secure and professional, which builds trust, and once documents are sent, the tracking and reminders make it easy to keep deals moving without manual follow-ups."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644)

VR

Verified Reviewer

Registered Dietitian

> "Also, occasionally the interface can feel slightly confusing when managing multiple documents or envelopes."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108480)

JH

Jeff H.

Account Executive

> "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress to final..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065)

SP

Sonu P.

Systems Analyst

> "Sometimes the interface feels slightly cluttered when managing multiple templates or workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046)

CC

Caleb C.

GC Estimating - Project Manager

> "The interface is user-friendly, document tracking is helpful, and it has been an effective tool for improving turnaround time and keeping agreements organized."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176983)

CS

Chelsea S.

Sales

> "Only thing I don’t like about DocuSign is that sometimes the emails go into the spam folder but I think that’s more of an email issue than a DocuSign issue"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127195)

VR

Verified Reviewer

Account Executive

> "It consistently speeds up contract turnaround, improves buyer experience, and reduces deal friction, making it easier to close business efficiently and at scale."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7074635)

KR

Katherine R.

School Administrator

> "Would give its weight in gold alone to enroll packets, last August when we were doing 180 new families per month would have killed us without this."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849)

VR

Verified Reviewer

Account Executive

> "The signing experience is straightforward for recipients, works well across devices, and removes the need for printing, scanning, or chasing paperwork."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644)

VR

Verified Reviewer

Product Manager

> "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921)

SK

Sheila K.

Admin sales

> "What I liked about most with DocuSign was being able to close a transaction and get the signatures quickly rather than waiting for a customer to come in and actually sign."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424)

VR

Verified Reviewer

IT Operations Specialist

> "Some screens feel a bit crowded, especially when managing multiple documents or workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7141218)

VR

Verified Reviewer

Compliance Manager

> "You don't need an account to sign a document, also knowing exactly when a client opened the email versus when they finished signing provides great peace of mind and keeps deals..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7132973)

VR

Verified Reviewer

Admin

> "The only downside of DocuSign is the advanced features may seem a little complex if you only need simple document signing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408)

Yugma S.

Assay development and integration technician

> "The platform is reliable, secure, and widely accepted, making it a valuable tool for business operations. Despite the cost and minor usability challenges, it greatly improves..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755)

SR

Samm R.

Office Finance Manager

> "Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7125741)

RG

Rene G.

Quality assurance supervisor

> "It is reliable, secure, and widely accepted, which makes it a great tool for both internal operations and working with clients or partners. Once you get familiar with its features,..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143149)

VR

Verified Reviewer

Manager

> "Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

VR

Verified Reviewer

Manager

> "The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few drawbacks—such as..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

FV

Franco V.

HR Coordinator

> "The cost of Docusign is abit higher and customer support needs to improves on the speed of response ,takes time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7177797)

VR

Verified Reviewer

Admin

> "It makes signing and managing documents fast, secure, and hassle-free. While it can be a bit pricey for occasional use, the convenience and reliability more than make up for it."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408)

Elon E.

Audit

> "Some users also find the admin settings or interface less intuitive once workflows become more complex."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160)

Ahinoam M.

Licensed Insurance Agent

> "Overall, my experience with DocuSign has been smooth and efficient—signing, sending, and managing documents is quick, secure, and straightforward, making it a reliable tool for both..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7075091)

KM

Kelley M.

Wrike Consultant

> "I wish they had better packages for small businesses, because I pay for more than what I need, but I cannot use the free version"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179537)

JT

Joe T.

Head of Marketing

> "Excellent bit of software, has helped with the way we interact with prospects and clients, which makes for a far more professional and trusted collaboration."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7122078)

Anushree R.

Testing Engineer

> "Also, there are times when notifications or document loading can be slightly delayed."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

TFR

Thomas F R.

Assistant Director

> "Thats why we started a partnership with DocuSign to help us to sign these documents in digital form rather than having loads of manual paperwork."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384)

SK

Sheila K.

Admin sales

> "What I like the least about DocuSign was you cannot verify if the customer actually received it for the signature."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424)

AL

Andrew L.

Chief Technology Officer

> "There is an option within Docusign to create your own signature by drawing it which did not break my mouse."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824)

MG

Malerie G.

Office Manager

> "What I like least about docusign is the lack of choices as far as fonts for signatures."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7146644)

Yugma S.

Assay development and integration technician

> "It has significantly streamlined document handling and approval processes, especially for contracts and official documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755)

Nathaniel C.

Account Executive

> "Also, some advanced features are locked behind higher tiers, which may be overkill unless you're a large enterprise."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085290)

TW

Tisha W.

Health Services Coordinator

> "The best of DocuSign is ability to notify you when someone has to sign or when you sign a document."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830)

VR

Verified Reviewer

Conference Center Manager

> "so I can't keep a templet I have to upload a new pdf everytime I send a new contract."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108191)

VR

Verified Reviewer

Analyst

> "Signing and sending documents takes only a few clicks, and workflow automation helps keep approvals organised."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7129711)

Anushree R.

Testing Engineer

> "One downside is the pricing, which can feel a bit high, especially for small teams or occasional users."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

TW

Tabatha W.

Nursing Manager

> "Overall, DocuSign has been a reliable and efficient e-signature solution that makes managing documents effortless and saves a lot of time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084085)

SP

Sonu P.

Systems Analyst

> "The pricing can feel expensive for smaller businesses or occasional users, especially when advanced features are needed."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046)

VR

Verified Reviewer

HR Assistant

> "The platform is very user-friendly, allowing documents to be sent, signed, and tracked quickly from almost any device."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7151386)

Jainish J.

Machine Learning Consultant

> "A second, occasionally the interface of setting the document is a bit sluggish."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133299)

Anushree R.

Testing Engineer

> "The ability to track document status and get real-time notifications is also very helpful."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

SF

Syed F.

Software Engineer

> "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile app too,..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345)

SR

Sam R.

Residency Program Administrator

> "Docusign is an easy, straightforward way for me to capture signatures on multiple types of documents needed for my role."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113825)

TH

Tracey H.

MCA

> "It is slow to load, everytime I open a form in the rooms version I have to wait for the document to load and it seems to take longer than other programs."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6861668)

[View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/)

JC

Jim C.

REAL ESTATE AGENT

> "it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6871826)

Suzanne F.

Director of Operations

> "Some of the customization tools can be a tad confusing, namely when you switch real estate brokerages."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___7123326)

Carla J.

Realtor

> "The platform's ability to facilitate real-time updates and interaction with other users makes your workflow more efficient. While there..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6508415)

RE

Roxana E.

Broker

> "Glide's free account outshines this supposed premium service in every aspect. And let's not forget \[sensitive content hidden\] from..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6394515)

AK

Aryn K.

Transaction Coordinator

> "I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6475008)

RE

Roxana E.

Broker

> "To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6394515)

DB

Danielle B.

Null

> "You can share with multiple people and each person can easily sign their part!"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___7173626)

WR

William R.

Team Lead

> "While many features were easier than the new system we are using, the lack of ability to integrate with our CRM was a real problem"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6805108)

GB

Gregory B.

Manager

> "Huge time savings when interfacing with my tenants for all lease related signing, initialing, authenticating, and sharing."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6405187)

Carla J.

Realtor

> "Occasional glitches or slow performance, especially when working with large files."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6508415)

TL

Tyler L.

Realtor

> "Its intuitive interface, real-time updates, and digital signatures save time and make the process seamless for everyone involved."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6592939)

JK

Josephine K.

Realtor

> "great. Besides the fact I could not access documents on multiple occasions due to viewing restrictions."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6473015)

AK

Aryn K.

Transaction Coordinator

> "I find the program to be complimentary to others in terms of keboard shortcuts which has also allowed me to be efficiant and not waste..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6475008)

SM

Stephanie M.

Owner

> "I can’t access dotloop through my cell phone when I’m not in the office."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6434655)

AK

Aryn K.

Transaction Coordinator

> "I appreciate that they have the app so that I can both work remotely and be notified on my phone when sigantures occur."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6475008)

TL

Tyler L.

Realtor

> "Additionally, some clients find it a bit overwhelming at first, especially if they’re not familiar with digital platforms."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6592939)

SM

Stephanie M.

Owner

> "The dashboard is helpful in notifying me when a client has finished signing documents. "

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6434655)

RE

Roxana E.

Broker

> "This premium business account software turned out to be a monumental disappointment. Despite Drew's sales pitch promising the world,..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6394515)

Suzanne F.

Director of Operations

> "It's worth the money, and reliable for all your real estate transaction needs!"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___7123326)

JEM

Juanita E. M.

Broker of Record

> "It is not used by all parties in a transaction."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6445161)

SK

Sheila K.

Field and Product Marketing Manager

> "I really like the ability to have real time collaboration and built in e-signatures."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6809634)

MC

Maria C.

REALTOR

> "PRGRAM AND IT IS NOT AT ALL ORGANIZED AND HAS TOO MANY STEPS TO GET THE CONTRACT SIGNED AND THEN TO ADMIN FOR REVIEW. "

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6153677)

VR

Verified Reviewer

Co-Owner

> "Dotloop has a great system, we used it mostly in our real estate transactions for digital signature, transaction management and general..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4936362)

JJ

Julie J.

Real Estate Assiciate Broker

> "I do not have a PC or laptop."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6622964)

GS

George S.

Senior Recruiter

> "Dotloop is a highly effective transaction management platform tailored for real estate professionals."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6617557)

VR

Verified Reviewer

Co-Owner

> "We have never had a client that is ok with us sharing this data to other companies, much less a competitor in our industry."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4936362)

WR

William R.

Team Lead

> "I like the ability to modify documents easier than some other e-signature programs"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6805108)

RE

Roxana E.

Broker

> "Avoid this company at all costs."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6394515)

KG

Karen G.

Realtor

> "I have been using that loop for eight years in my real estate business and it makes my workflow that much easier"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6819277)

VR

Verified Reviewer

Co-Owner

> "The worst part of dotloop is they have been bought by Zillow and now shares the data with them."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4936362)

KY

Kristal Y.

Personal

> "It made me feel secure when using it; my relator sent it to me for my purchase offer."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6623019)

AG

Andrew G.

Real Estate Broker

> "Many agents I know have this very same complaint, to the point where we have started adding comments in our MLS listings that say "Do..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4842018)

TH

Tracey H.

MCA

> "It is easy to edit documents and place signatures."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6879225)

JK

Jeri K.

Realtor

> "Learning is the most difficult part when beginning learning process for a new system"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4904778)

MV

Mike V.

Realtor

> "Keeping all my files secure and organized for years is no issue at all."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6441415)

DC

Deborah C.

SALES AGENT

> "I deal with a lot of elderly sellers who only have one email address. "

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6258212)

TH

Tracey H.

MCA

> "Overall I've had positive experiences with dotloop even though zillow owns them."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6879225)

AG

Andrew G.

Real Estate Broker

> "So in a best case scenario my Loops become disorganized, and in a worst case scenario I can't even look at the offer unless I make a..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4842018)

AK

Aryn K.

Transaction Coordinator

> "I find it to be the most fluid of the e-sign platforms I've used."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6475008)

AG

Andrew G.

Real Estate Broker

> "There are probably more features to the software that I don't use (and perhaps, am not even aware of) but for my needs it's just fine...."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4842018)

RM

Ryan M.

Realtor

> "Dotloop provides a huge convenience for clients to be able to sign from their phone or computer anywhere they are."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4927589)

AG

Andrew G.

Real Estate Broker

> "Probably, in large part because Dotloop is more expensive than many of its competitors, and in the more than half-decade I've been..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4842018)

AK

Aryn K.

Transaction Coordinator

> "It has expedited the pace at which I can work."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6475008)

JH

Juan H.

Realtor

> "It doesn’t work with every broker, I just found that out"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6312287)

KB

Kimberly B.

Real Estate Agent

> "Being able to organize all of our Real Estate Transactions and their documents, from start to finish, in one file, makes home buying..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4283487)

BC

Barrett C.

Real Estate Agent

> "I also understand from other Agents that similar products are not as desirable and that they would rather us create documents for..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3779827)

Carla J.

Realtor

> "What I like most about Dotloop is its user-friendly interface and simplicity."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6508415)

VR

Verified Reviewer

Internal Sales Representat

> "Occasionally tips may cover the documentś text, very annoying, the reports lack expanded options, ie, Client Report, there are some..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3322909)

MP

Mark P.

Realtor Administrator

> "We have only had one instance of downtime and it was resolved within an hour and there was a workaround provided so we did not have to..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4907705)

LG

Lindsay G.

COO

> "I dont like that you cant always add information when not asked to add it."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3757117)

SD

Scott D.

CEO

> "Their customer service is the best I've ever experienced"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6562177)

DG

Douglass G.

REALTOR Sales Associate

> "Too many documents that are not used or needed."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4217203)

Anuj C.

CEO

> "I also like how you can handle multiple documents organized within a project."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6030934)

CM

Chiketa M.

Managing broker

> "I didn’t like when I left my agency I couldn’t get access to my documents on my new account. But I just had to ask the previous company..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3441734)

MC

Mike C.

Sales Associate

> "Its easier to use than a lot of the other electronic signature apps but it is limited in its extra functions and you have to pay for it..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6328829)

CB

Cheryl B.

Realtor & Interior Designer

> "I tried to move to Doc-U-Sign and found it wasn't as user-friendly."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3793534)

BS

Barb S.

Agent

> "The best thing about Dotloop is the end user experience. "

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6635632)

RB

Ralph B.

Real Estate Agent

> "I didn't like that the pricing wasn't transparent. If you are more than just a realtor, you will have to get custom pricing. While I'm..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3024618)

JM

Jordan M.

Corporate Training Manager

> "It worked seamlessly without any issues."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6837159)

CM

Chari M.

Tenant Relations

> "The only reason I did not give the highest marks for dotloop is that I'm still in the learning process."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4082165)

DL

DAwn L.

Post Closer

> "Being a post closer in a title company, this app has saved me time, and re-signing fees. "

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6035364)

RJ

Rhee J.

SRES Realtor

> "There have been times that my client could not sign the forms, I've had to delete the signature box and reinstall that box to get it to..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3045355)

DP

Donald P.

Broker

> "This helps you stay on task and creates more organization. Plus, they now sync with the MLS."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6228205)

GE

Gabe E.

Realtor

> "The software is extremely buggy, limited in its functionality, not mobile friendly, and provides little to no remedy for its poor user..."

[See full review](https://www.capterra.com/p/136372/dotloop/#SoftwareAdvice___3400340)

GM

Gene M.

Realtor

> "Templates for various real estate transactions and types of clients provide not just efficiency but significantly reduces errors and..."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4223445)

GE

Gabe E.

Realtor

> "Better not bump shift while writing in a large text box or your whole field will be deleted without any undo function."

[See full review](https://www.capterra.com/p/136372/dotloop/#SoftwareAdvice___3400340)

CL

Cynthia L.

Realtor

> "Client signatures are very easy to obtain."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6562167)

MB

Merribeth B.

Real Estate Broker

> "Many agents cringe when having to use it. "

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4475331)

LC

Lisa C.

REALTOR

> "DotLoop allows your transaction to flow with ease and simplicity."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6256575)

BH

Ben H.

Broker

> "Only thing that sucks is I have alot of couples that use the same email and the system wont let me do that"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3308583)

SM

Stephanie M.

Owner

> "Useful software and very convenient pricing."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6434655)

JP

Julia P.

Maintenance Coordinator

> "The splitting documents function is not very feasible"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3383105)

MR

Melinda R.

Managing Director

> "It comes with great digital signature features and has been very effective"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6061063)

MM

Marcy M.

Agent Support Admin

> "At times I've experienced issues when allowing a co-op agent access to my loop."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3136065)

MC

Maria C.

REALTOR

> "THE FLOW OF THE ASSIGNED FIELDS ARE EASY FOR THE CLIENT TO SIGN."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___6153677)

JD

Jonathan D.

Realtor Salesperson

> "Sometimes I find editing certain forms is a bit clunky."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3132664)

ZP

Zach P.

Healthcare Consultant

> "Using Dotloop saved me so much time when setting up a lease agreement and signing remotely for my new apartment a few months ago."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4165349)

ER

Ekaterina R.

Real estate agent

> "You lose access to storage once you stop paying for software"

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3527416)

MP

Mark P.

Realtor Administrator

> "Best signature/document file system available."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___4907705)

JD

Janet D.

Realtor

> "Therefore, both of their signatures can not be signed electronically."

[See full review](https://www.capterra.com/p/136372/dotloop/#Capterra___3565221)

[View Reviews](https://www.capterra.com/p/136372/dotloop/reviews/)

## User interface

4.74 (9,389)

4.68 (675)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Docusign

30/37

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Authentication
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Data Security
-   Document Conversion
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   File Sharing
-   Forms Management
-   Generative AI
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Party Signing
-   Reminders
-   Reporting & Statistics
-   Signature Capture
-   Signature Creation
-   Single Sign On
-   Status Tracking
-   Team Collaboration
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/121506/Docusign/#features)

dotloop

30/37

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Authentication
-   Compliance Management
-   Contact Management
-   Contract/License Management
-   Customizable Fields
-   Data Security
-   Document Conversion
-   Document Management
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   Encryption
-   File Sharing
-   Forms Management
-   Generative AI
-   Mobile Access
-   Mobile Signature Capture
-   Multi-Party Signing
-   Reminders
-   Reporting & Statistics
-   Signature Capture
-   Signature Creation
-   Single Sign On
-   Status Tracking
-   Team Collaboration
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/136372/dotloop/#features)

### Recognition

Docusign is recognized as a top-rated tool in 5 Capterra Shortlist reports

dotloop

Best Value Real Estate Transaction ManagementSoftware (2022) 

### Deployment & support

Docusign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

dotloop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Docusign

-   By Docusign
-   Located in United States
-   Founded in 2004

dotloop

-   By dotloop
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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4.5

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[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

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[dotloop](https://www.capterra.com/p/136372/dotloop/)[4.68 (675)](https://www.capterra.com/p/136372/dotloop/reviews/)

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$31.99/month

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4.6

4.5

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4.7

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[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

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Features

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4.7

Ease of Use

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[dotloop](https://www.capterra.com/p/136372/dotloop/)[4.68 (675)](https://www.capterra.com/p/136372/dotloop/reviews/)

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4.5

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[View full comparison](https://www.capterra.com/compare/131735-136372/PandaDoc-vs-dotloop)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

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$15/month

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Features

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4.7

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[dotloop](https://www.capterra.com/p/136372/dotloop/)[4.68 (675)](https://www.capterra.com/p/136372/dotloop/reviews/)

vs

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$31.99/month

Price

$20/month

4.6

Features

4.4

4.5

Ease of Use

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[View full comparison](https://www.capterra.com/compare/136372-148766/dotloop-vs-Box)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

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4.7

[View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0)

[dotloop](https://www.capterra.com/p/136372/dotloop/)[4.68 (675)](https://www.capterra.com/p/136372/dotloop/reviews/)

vs

[Revver](https://www.capterra.com/p/123400/revver/)[4.39 (1,011)](https://www.capterra.com/p/123400/revver/reviews/)

$31.99/month

Price

$25/month

4.6

Features

4.2

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/123400-136372/revver-vs-dotloop)

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

vs

[DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[4.76 (1,450)](https://www.capterra.com/p/151821/DigiSigner/reviews/)

$15/month

Price

$25/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-151821/Docusign-vs-DigiSigner)

[dotloop](https://www.capterra.com/p/136372/dotloop/)[4.68 (675)](https://www.capterra.com/p/136372/dotloop/reviews/)

vs

[M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)

$31.99/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/122215-136372/M-Files-vs-dotloop)