# Compare Docusign vs Adobe Experience Manager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Docusign and Adobe Experience Manager based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121506-142300/Docusign-vs-Adobe-Experience-Manager

---

# Docusign vs Adobe Experience Manager Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DocusignAdobe Experience Manager2/4 selected

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

[Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/)[4.3 (147)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

[## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.5

Functionality

4.7

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [9,389 reviews](#user-reviews)

Positive

9,091

Neutral

225

Negative

73

[## Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/)[4.3 (147)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.4

Ease of Use

3.9

Customer Service

4.1

Reviews Sentiment

Based on [147 reviews](#user-reviews)

Positive

131

Neutral

12

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 29,625 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Document Editing

NA

Secure Data Storage

4.7

Document Storage

4.6

Email Management

NA

Mobile Access

NA

71%Fit

Missing features

Not enough reviews

Feature ratings

Document Editing

NA

Secure Data Storage

4.0

Document Storage

4.5

Email Management

4.7

Mobile Access

5.0

User satisfaction

User satisfaction

4.7

User reviews[9,389](https://www.capterra.com/p/121506/Docusign/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.5

Customer support

4.5

User satisfaction

4.3

User reviews[147](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

Ease of use

3.9

Functionality

4.4

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for small to large businesses in insurance, finance, government, real estate, and other industries.

Best for

Adobe Experience Manager is used by marketing teams, content creators, digital experience managers, web developers, brand managers, and enterprise organizations.

## User reviews

Pros & cons

TFR

Thomas F R.

Assistant Director

> "DocuSign provides us with great documents management features which allows us to easily prepare documents awaiting to be signed making it possible for us to ensure all documents have..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384)

TW

Tisha W.

Health Services Coordinator

> "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830)

AM

Angela M.

COO

> "I like that I can send my documents to all signers at one time and that it notifies me when I need to resend it if I haven’t gotten signatures back and also I can go back and find..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7173133)

LG

Lauren G.

Office Manager

> "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for review or the..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735)

JM

Jawad M.

Operation Clerk

> "Being able to sign documents digitally without having to print them first has been the biggest win DocuSign has given us. Since the introduction of DocuSign, me and my team are able..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7161298)

MD

Milena D.

RA

> "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning. When I tried..."

[See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771)

DH

Daniel H.

Senior Lecturer

> "DocuSign offers great documents preparation features which allows me to keep all the documents that needs signing well organized, allowing me to have a clear overview of which..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174929)

Ruben a F.

Owner

> "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236)

VN

Vivien N.

Software Engineer

> "Docusign is super intuitive ,secure and allow me to sign documents from anywhere .I like that it allow reusable of e-signatures which makes the process of signing documents quick."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147359)

CS

Charles S.

Managing Director

> "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982)

RS

Ryan S.

Director of Planning

> "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209)

AM

Alessandra M.

President of Berklee Management Club

> "Furthermore, the administration interface and the initial setup of document templates can turn out to be a bit austere and confusing during the first few uses on the platform."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7175390)

RS

Radha S.

Legal Assistant

> "It made executing documents fast and efficient, especially when multiple parties were involved, and eliminated the delays that come with printing, scanning, or couriering documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7131726)

NS

Naombi S.

Compliance Manager

> "That if i have misplaced a signed document, i cannot go back to a previous link and just upload the document that I am looking for."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176411)

Kristl K.

Sr Customer Service Representative

> "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495)

Hallye N.

Owner

> "It can only hold information for so long and the links expire quickly when sharing documents via the software."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841)

JM

Jasmin M.

Accounting Assistant

> "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly streamlined the way I..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460)

VR

Verified Reviewer

Patient Financial Navigator

> "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing difficult to..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727)

Beth A.

Founder and Senior Copywriter

> "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down) and how..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568)

JH

Jamie H.

Quality and Reliability Specialist

> "Seems like it wants to use a template from an old report that doesn't align with the new report even though they have the same boxes but different information."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7139235)

VD

Valerie D.

Director of Finance and Legal Compliance

> "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470)

VR

Verified Reviewer

Product owner

> "Features locked behind upgrades e.g., advanced templates feel like constant upselling, eroding value"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574)

Kartikeya G.

Property Manager

> "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544)

VR

Verified Reviewer

President

> "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469)

VR

Verified Reviewer

Sales Specialist

> "I also appreciate the ability to track document status in real time, send automated reminders, and securely store completed agreements."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7159534)

JM

Jocelyn M.

Partner

> "The price is really expensive per envelope that is sent. If you are sending a lot of envelopes on the daily it can pile up pretty fast."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7105584)

CP

Christina P.

Clerk

> "One feature I like the most is e tracking which allows me view when someone has signed and viewed my documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142298)

VR

Verified Reviewer

Manager

> "There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

CR

Charly R.

Operations Manager

> "The ease of signing official forms , everything is done online or by email , it helps a lot keeping track without the inconvenience of paper forms"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138508)

AW

Angeleah W.

Social Worker

> "It can be bothersome that the document expires and I often have to ask for or send new links to complete the signing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350)

AW

Angeleah W.

Social Worker

> "I have signed documents and sent documents for signing and each time it has made completing documents a breeze for the workflow of each collection."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350)

MH

Matthew H.

Project Manager

> "There is not much I did not like about Docusign given it accomplishes the goal of document circulation between parties in a quick manner."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136829)

Kartikeya G.

Property Manager

> "The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544)

Beth A.

Founder and Senior Copywriter

> "Occasionally, I find it difficult to find the right part of the website for signing documentation with just one signer."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568)

BA

BISHNU A.

Project Engineer

> "In a project management, where document flow is high and you have to be involved with multiple parties, this act as a major tool in time saving and quick decision."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085285)

JJ

Jarvis J.

Owner

> "Having to sign into my account to retrieve a document that was signed a while ago can be a bit cumbersome. "

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113345)

VR

Verified Reviewer

Account Executive

> "It feels secure and professional, which builds trust, and once documents are sent, the tracking and reminders make it easy to keep deals moving without manual follow-ups."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644)

VR

Verified Reviewer

Registered Dietitian

> "Also, occasionally the interface can feel slightly confusing when managing multiple documents or envelopes."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108480)

JH

Jeff H.

Account Executive

> "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress to final..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065)

SP

Sonu P.

Systems Analyst

> "Sometimes the interface feels slightly cluttered when managing multiple templates or workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046)

CC

Caleb C.

GC Estimating - Project Manager

> "The interface is user-friendly, document tracking is helpful, and it has been an effective tool for improving turnaround time and keeping agreements organized."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176983)

CS

Chelsea S.

Sales

> "Only thing I don’t like about DocuSign is that sometimes the emails go into the spam folder but I think that’s more of an email issue than a DocuSign issue"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127195)

VR

Verified Reviewer

Account Executive

> "It consistently speeds up contract turnaround, improves buyer experience, and reduces deal friction, making it easier to close business efficiently and at scale."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7074635)

KR

Katherine R.

School Administrator

> "Would give its weight in gold alone to enroll packets, last August when we were doing 180 new families per month would have killed us without this."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849)

VR

Verified Reviewer

Account Executive

> "The signing experience is straightforward for recipients, works well across devices, and removes the need for printing, scanning, or chasing paperwork."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644)

VR

Verified Reviewer

Product Manager

> "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921)

SK

Sheila K.

Admin sales

> "What I liked about most with DocuSign was being able to close a transaction and get the signatures quickly rather than waiting for a customer to come in and actually sign."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424)

VR

Verified Reviewer

IT Operations Specialist

> "Some screens feel a bit crowded, especially when managing multiple documents or workflows."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7141218)

VR

Verified Reviewer

Compliance Manager

> "You don't need an account to sign a document, also knowing exactly when a client opened the email versus when they finished signing provides great peace of mind and keeps deals..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7132973)

VR

Verified Reviewer

Admin

> "The only downside of DocuSign is the advanced features may seem a little complex if you only need simple document signing."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408)

Yugma S.

Assay development and integration technician

> "The platform is reliable, secure, and widely accepted, making it a valuable tool for business operations. Despite the cost and minor usability challenges, it greatly improves..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755)

SR

Samm R.

Office Finance Manager

> "Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7125741)

RG

Rene G.

Quality assurance supervisor

> "It is reliable, secure, and widely accepted, which makes it a great tool for both internal operations and working with clients or partners. Once you get familiar with its features,..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143149)

VR

Verified Reviewer

Manager

> "Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

VR

Verified Reviewer

Manager

> "The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few drawbacks—such as..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825)

FV

Franco V.

HR Coordinator

> "The cost of Docusign is abit higher and customer support needs to improves on the speed of response ,takes time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7177797)

VR

Verified Reviewer

Admin

> "It makes signing and managing documents fast, secure, and hassle-free. While it can be a bit pricey for occasional use, the convenience and reliability more than make up for it."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408)

Elon E.

Audit

> "Some users also find the admin settings or interface less intuitive once workflows become more complex."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160)

Ahinoam M.

Licensed Insurance Agent

> "Overall, my experience with DocuSign has been smooth and efficient—signing, sending, and managing documents is quick, secure, and straightforward, making it a reliable tool for both..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7075091)

KM

Kelley M.

Wrike Consultant

> "I wish they had better packages for small businesses, because I pay for more than what I need, but I cannot use the free version"

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179537)

JT

Joe T.

Head of Marketing

> "Excellent bit of software, has helped with the way we interact with prospects and clients, which makes for a far more professional and trusted collaboration."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7122078)

Anushree R.

Testing Engineer

> "Also, there are times when notifications or document loading can be slightly delayed."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

TFR

Thomas F R.

Assistant Director

> "Thats why we started a partnership with DocuSign to help us to sign these documents in digital form rather than having loads of manual paperwork."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384)

SK

Sheila K.

Admin sales

> "What I like the least about DocuSign was you cannot verify if the customer actually received it for the signature."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424)

AL

Andrew L.

Chief Technology Officer

> "There is an option within Docusign to create your own signature by drawing it which did not break my mouse."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824)

MG

Malerie G.

Office Manager

> "What I like least about docusign is the lack of choices as far as fonts for signatures."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7146644)

Yugma S.

Assay development and integration technician

> "It has significantly streamlined document handling and approval processes, especially for contracts and official documents."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755)

Nathaniel C.

Account Executive

> "Also, some advanced features are locked behind higher tiers, which may be overkill unless you're a large enterprise."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085290)

TW

Tisha W.

Health Services Coordinator

> "The best of DocuSign is ability to notify you when someone has to sign or when you sign a document."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830)

VR

Verified Reviewer

Conference Center Manager

> "so I can't keep a templet I have to upload a new pdf everytime I send a new contract."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108191)

VR

Verified Reviewer

Analyst

> "Signing and sending documents takes only a few clicks, and workflow automation helps keep approvals organised."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7129711)

Anushree R.

Testing Engineer

> "One downside is the pricing, which can feel a bit high, especially for small teams or occasional users."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

TW

Tabatha W.

Nursing Manager

> "Overall, DocuSign has been a reliable and efficient e-signature solution that makes managing documents effortless and saves a lot of time."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084085)

SP

Sonu P.

Systems Analyst

> "The pricing can feel expensive for smaller businesses or occasional users, especially when advanced features are needed."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046)

VR

Verified Reviewer

HR Assistant

> "The platform is very user-friendly, allowing documents to be sent, signed, and tracked quickly from almost any device."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7151386)

Jainish J.

Machine Learning Consultant

> "A second, occasionally the interface of setting the document is a bit sluggish."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133299)

Anushree R.

Testing Engineer

> "The ability to track document status and get real-time notifications is also very helpful."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372)

SF

Syed F.

Software Engineer

> "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile app too,..."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345)

SR

Sam R.

Residency Program Administrator

> "Docusign is an easy, straightforward way for me to capture signatures on multiple types of documents needed for my role."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113825)

TH

Tracey H.

MCA

> "It is slow to load, everytime I open a form in the rooms version I have to wait for the document to load and it seems to take longer than other programs."

[See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6861668)

[View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/)

VR

Verified Reviewer

Owner operator

> "Content Marketing: The integrated content marketing capabilities are exceptional, allowing for seamless content creation,..."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7129427)

Manisha M.

Senior Analyst

> "Resource Intensive: The platform is "heavy." If not optimized perfectly by an expert, the authoring environment can lag, and site..."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7132549)

Manisha M.

Senior Analyst

> "Multi-Site Management: If you manage a global brand with 50 different regional websites, AEM’s "Live Copy" feature is a..."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7132549)

Manisha M.

Senior Analyst

> "Prohibitive Cost: Between high licensing fees and the necessity of hiring expensive AEM-certified developers, the Total Cost of..."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7132549)

Manisha M.

Senior Analyst

> "My overall experience with Adobe Experience Manager (AEM) is that it is the ultimate "power tool"—it is incredibly robust and..."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7132549)

Manisha M.

Senior Analyst

> "Simple actions often require navigating through multiple layers of menus, which can be overwhelming for new users."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7132549)

Manisha M.

Senior Analyst

> "It allows them to build complex landing pages using simple drag-and-drop blocks without writing a single line of code."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7132549)

Manisha M.

Senior Analyst

> "Clunky" User Interface: Despite recent updates, many users find the administrative backend unintuitive and slow."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7132549)

Manisha M.

Senior Analyst

> "Powerful Digital Asset Management (DAM): The AI-driven tagging (Adobe Sensei) makes organizing thousands of images and videos..."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7132549)

VR

Verified Reviewer

Owner operator

> "However, the implementation process was lengthy and resource-intensive."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7129427)

Oliver K.

Human Resources

> "It also features a highly capable customer support team, well-equipped to handle any issue and provide efficient solutions."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7126003)

VR

Verified Reviewer

marketing technology manager

> "The management of the content structure, especially in sites with many countries and languages, needs to be absolutely improved as..."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___4969615)

XL

Xiang L.

Director

> "For example, it can be seamlessly integrated other other Adobe products, like Analytics, Search, Marketing, Analytics, and..."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6538463)

VR

Verified Reviewer

CTO

> "The Digital Asset Management module is a little to complex for no engineering personnel."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6800289)

Naveen C.

Senior Technical Manager

> "Adobe Experience Manager is efficient content creation and editing tool which also provide support role based access control."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6646472)

VR

Verified Reviewer

Assoc. Director

> "It doesn't have all the tools I'd like for content creation that some other products have."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6545540)

VR

Verified Reviewer

freelancer

> "Robust content management with extensive customization options and seamless integration across Adobe products."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6575055)

VR

Verified Reviewer

Webmaster

> "Really difficult set-up, developments are extremely complex and take a lot of time."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6558019)

KM

Krisana M.

Admin Assistant

> "I like the efficiency and use of adobe and all it has to offer."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___7178744)

DP

Diego P.

ict manager

> "i have no cons about the product, but i have cons about pricing and licensing: too much!!"

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6789114)

RC

Regina C.

Credit Specialist

> "It helps me manage documents as well as edit and sign."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6809147)

PM

Paulo M.

Manager

> "the least that we did not like was the we need to have kind of knowledge to use right"

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6799403)

VR

Verified Reviewer

CTO

> "It is flexible for managing digital experiences across several channels."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6800289)

MSA

Mujtaba Salah A.

Financial Analyst

> "The high price and not keeping up with the programs that appeared recently"

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___4965367)

Matt E.

Sr QA Analyst

> "I do like the clean authoring forms, and the availability and visibility of locales, translations though they are very complex to..."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6359951)

TG

Tiffany G.

GMP QA Lead

> "As with Most adobe items, its on the pricey side"

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6062414)

VR

Verified Reviewer

Webmaster

> "You can use content in many different websites in a very easy and efficient way."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6558019)

VR

Verified Reviewer

Software Developer

> "Development is a little bit difficult and there are a lot of unknown limitations and bugs. If your target is just content..."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___3330137)

VR

Verified Reviewer

Assoc. Director

> "I think its really cool that it can be used for document management and also content management"

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6545540)

VR

Verified Reviewer

Front-end developer

> "at first it is difficult to understand Adobe's proposal, how we can buy and use."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___2958188)

VR

Verified Reviewer

CEO

> "The Overall Experience was Great and I was able to manage websites well and also the collaboration features were great"

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6726280)

AJ

Aaron J.

Manager of FP&A

> "Updating those notes regularly was difficult."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#GetApp___3451695)

VR

Veronica R.

Junior Motion Designer and Digital Advertiser

> "It is easy for beginners and offers templates to make the process easier. "

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6492903)

TE

Tanya E.

Plans Examiner

> "The software I now use doesn't have the same customizable features, and I miss them."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___2381650)

VR

Verified Reviewer

Webmaster

> "It's a great tool to manage a big amount of websites."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6558019)

Cesar K.

Digital Marketing Manager

> "I lack anything in particular that I dislike about this tool."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___3487662)

RR

Robyn R.

Owner

> "User friendly and convenient for keeping track of all my content."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___6527641)

AR

Aysan R.

Big Data Engineer

> "It does not seem it support containerization."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___2536792)

SD

Sagar D.

Solution Architect

> "AEM integration with Salesforce Industries for a good omnichannel capability to ensure headless front-end"

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___4974490)

AR

Aysan R.

Big Data Engineer

> "However, as an engineer I struggled to find trustworthy technical documents."

[See full review](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#Capterra___2536792)

[View Reviews](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

## User interface

4.74 (9,389)

4.35 (147)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

Docusign

34/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/121506/Docusign/#features)

Adobe Experience Manager

Top features

35/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/142300/Adobe-Experience-Manager/#features)

### Recognition

Docusign is recognized as a top-rated tool in 5 Capterra Shortlist reports

Adobe Experience Manager is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Docusign

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Adobe Experience Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Docusign

-   By Docusign
-   Located in United States
-   Founded in 2004

Adobe Experience Manager

-   By Adobe
-   Located in United States
-   Founded in 1982

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[Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/)[4.35 (147)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

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