--- title: "Compare Docusign vs Jotform 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Docusign and Jotform based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0" page_type: "comparison" language: "en" --- # Docusign vs Jotform Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DocusignJotform2/4 selected [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) [## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price $15.00/month Value-for-Money 4.5 Functionality 4.7 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [9,492 reviews](#user-reviews) Positive 9,189 Neutral 229 Negative 74 [## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $39.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [2,926 reviews](#user-reviews) Positive 2,802 Neutral 83 Negative 41 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### SurveyMonkey 4.6 (10,512) * * * Starting Price $30.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * Highest Rated ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### PandaDoc 4.5 (1,260) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 91% of reviewers rated it above 4 stars * * * ### Conga Composer 4.4 (118) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 22,585 reviews from digital signature software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit Missing features Feature ratings Electronic Signature 4.9 Data Security 4.7 Signature Capture 4.8 Multi-Party Signing 4.7 Signature Creation NA 63%Fit Missing features Feature ratings Electronic Signature 4.6 Data Security 4.6 Signature Capture NA Multi-Party Signing 4.4 Signature Creation NA User satisfaction User satisfaction 4.7 User reviews[9,492](https://www.capterra.com/p/121506/Docusign/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.5 Customer support 4.5 User satisfaction 4.7 User reviews[2,926](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $15Flat Rate, Per Month - Free version - Free trial Price starts from $39Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for small to large businesses in insurance, finance, government, real estate, and other industries. Best for Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. ## User reviews Pros & cons TFR Thomas F R. Assistant Director > "DocuSign provides us with great documents management features which allows us to easily prepare documents awaiting to be signed making it possible for us to ensure all..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384) ER Erica R. Assitant PM > "Overwhelming Admin Settings: While it is easy for the person signing, the backend administration dashboard can feel a bit complex and cluttered when you are trying to..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7181026) PH Paul H. Creative Director > "DocuSign provides great documents preparation and management features which allow us to organize our documents and keep them ready for signing making it easy and quick..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966) DS Daniel S. Manager > "Cost is the main thing that bugs me since the plans scale up quickly if you need more advanced features or higher volume and for a smaller dealership that starts to feel..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7186780) AM Angela M. COO > "I like that I can send my documents to all signers at one time and that it notifies me when I need to resend it if I haven’t gotten signatures back and also I can go back..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7173133) LG Lauren G. Office Manager > "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735) JM Jawad M. Operation Clerk > "Being able to sign documents digitally without having to print them first has been the biggest win DocuSign has given us. Since the introduction of DocuSign, me and my..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7161298) TW Tisha W. Health Services Coordinator > "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830) DH Daniel H. Senior Lecturer > "DocuSign offers great documents preparation features which allows me to keep all the documents that needs signing well organized, allowing me to have a clear overview of..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174929) MD Milena D. RA > "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning...." [See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771) VN Vivien N. Software Engineer > "Docusign is super intuitive ,secure and allow me to sign documents from anywhere .I like that it allow reusable of e-signatures which makes the process of signing..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147359) AM Alessandra M. President of Berklee Management Club > "Furthermore, the administration interface and the initial setup of document templates can turn out to be a bit austere and confusing during the first few uses on the..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7175390) PH Paul H. Creative Director > "DocuSign provides us with very convenient and easy to use e-signing tools which help us to conveniently sign digital documents without the need to print them and this has..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966) NS Naombi S. Compliance Manager > "That if i have misplaced a signed document, i cannot go back to a previous link and just upload the document that I am looking for." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176411) RS Radha S. Legal Assistant > "It made executing documents fast and efficient, especially when multiple parties were involved, and eliminated the delays that come with printing, scanning, or couriering..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7131726) JH Jamie H. Quality and Reliability Specialist > "Seems like it wants to use a template from an old report that doesn't align with the new report even though they have the same boxes but different information." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7139235) AR Ansuman R. Ecom manager > "I use it for carrier agreements and vendor docs, and the templates save me a ton of time since I’m sending similar paperwork over and over." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7185294) VR Verified Reviewer President > "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469) PH Paul H. Creative Director > "We are having an incredible user experience working with DocuSign to sign documents digitally using e-signatures and it has really helped us to have a smooth documents..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966) VR Verified Reviewer Manager > "There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) VR Verified Reviewer Sales Specialist > "I also appreciate the ability to track document status in real time, send automated reminders, and securely store completed agreements." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7159534) AW Angeleah W. Social Worker > "It can be bothersome that the document expires and I often have to ask for or send new links to complete the signing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350) SC Samantha C. administrative assistant > "Docusign has made it easy to send documents for signatures, especially since we don't have an office where all our our staff meets, its so crucial to have an effective..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7184732) MH Matthew H. Project Manager > "There is not much I did not like about Docusign given it accomplishes the goal of document circulation between parties in a quick manner." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136829) CP Christina P. Clerk > "One feature I like the most is e tracking which allows me view when someone has signed and viewed my documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142298) JJ Jarvis J. Owner > "Having to sign into my account to retrieve a document that was signed a while ago can be a bit cumbersome. " [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113345) CR Charly R. Operations Manager > "The ease of signing official forms , everything is done online or by email , it helps a lot keeping track without the inconvenience of paper forms" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138508) SP Sonu P. Systems Analyst > "Sometimes the interface feels slightly cluttered when managing multiple templates or workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046) AW Angeleah W. Social Worker > "I have signed documents and sent documents for signing and each time it has made completing documents a breeze for the workflow of each collection." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350) CS Chelsea S. Sales > "Only thing I don’t like about DocuSign is that sometimes the emails go into the spam folder but I think that’s more of an email issue than a DocuSign issue" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127195) LT Lee T. Business Development Manager > "It has made the approval process smooth, secure and convenient, allowing clients to review and sign contracts from any device." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7182403) KR Katherine R. School Administrator > "Would give its weight in gold alone to enroll packets, last August when we were doing 180 new families per month would have killed us without this." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849) JH Jeff H. Account Executive > "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065) VR Verified Reviewer Product Manager > "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921) YN Yasmine N. Customer Services Manager > "Through use of the product we are able to collect signatures and seamlessly share documents with our team members." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7181748) VR Verified Reviewer IT Operations Specialist > "Some screens feel a bit crowded, especially when managing multiple documents or workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7141218) CC Caleb C. GC Estimating - Project Manager > "The interface is user-friendly, document tracking is helpful, and it has been an effective tool for improving turnaround time and keeping agreements organized." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7176983) VR Verified Reviewer Admin > "The only downside of DocuSign is the advanced features may seem a little complex if you only need simple document signing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408) SK Sheila K. Admin sales > "What I liked about most with DocuSign was being able to close a transaction and get the signatures quickly rather than waiting for a customer to come in and actually sign." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424) SR Samm R. Office Finance Manager > "Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7125741) VR Verified Reviewer Compliance Manager > "You don't need an account to sign a document, also knowing exactly when a client opened the email versus when they finished signing provides great peace of mind and keeps..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7132973) VR Verified Reviewer Manager > "Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) RS Ryan S. Director of Planning > "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209) FV Franco V. HR Coordinator > "The cost of Docusign is abit higher and customer support needs to improves on the speed of response ,takes time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7177797) Yugma S. Assay development and integration technician > "The platform is reliable, secure, and widely accepted, making it a valuable tool for business operations. Despite the cost and minor usability challenges, it greatly..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755) MT Maisie T. Mid-level Executive > "Took a bit to figure out, and it's kind of annoying that we can't customize the layout as much as I'd like." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7186524) Kristl K. Sr Customer Service Representative > "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495) Elon E. Audit > "Some users also find the admin settings or interface less intuitive once workflows become more complex." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160) Soumya N. Senior Software Developer > "On the technical side, the integration surface is solid: we connect it to our onboarding flow via Workato webhooks, and it works reliably day to day." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7187103) KM Kelley M. Wrike Consultant > "I wish they had better packages for small businesses, because I pay for more than what I need, but I cannot use the free version" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179537) PH Paul H. Creative Director > "With DocuSign, it is easy to keep all documents thats need to be signed well organized which allows us to ensure that all of them have been signed properly without..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7179966) Ruben a F. Owner > "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236) RG Rene G. Quality assurance supervisor > "It is reliable, secure, and widely accepted, which makes it a great tool for both internal operations and working with clients or partners. Once you get familiar with its..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143149) BN Brennan N. Insurance Agent > "It often requires voiding the entire envelope and starting over, which can confuse or annoy recipients." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7180340) LL LeighAnn L. Owner > "DocuSign is an easy way for my customers to sign contracts without having to have them print sign and then scan their document back to email me" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7181308) Anushree R. Testing Engineer > "Also, there are times when notifications or document loading can be slightly delayed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) JM Jasmin M. Accounting Assistant > "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460) SK Sheila K. Admin sales > "What I like the least about DocuSign was you cannot verify if the customer actually received it for the signature." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7157424) VR Verified Reviewer Manager > "The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) MG Malerie G. Office Manager > "What I like least about docusign is the lack of choices as far as fonts for signatures." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7146644) VR Verified Reviewer Admin > "It makes signing and managing documents fast, secure, and hassle-free. While it can be a bit pricey for occasional use, the convenience and reliability more than make up..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408) CS Charles S. Managing Director > "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982) Beth A. Founder and Senior Copywriter > "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down)..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568) Anushree R. Testing Engineer > "One downside is the pricing, which can feel a bit high, especially for small teams or occasional users." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) VD Valerie D. Director of Finance and Legal Compliance > "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470) SP Sonu P. Systems Analyst > "The pricing can feel expensive for smaller businesses or occasional users, especially when advanced features are needed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7174046) Kartikeya G. Property Manager > "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544) Hallye N. Owner > "It can only hold information for so long and the links expire quickly when sharing documents via the software." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841) JT Joe T. Head of Marketing > "Excellent bit of software, has helped with the way we interact with prospects and clients, which makes for a far more professional and trusted collaboration." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7122078) Jainish J. Machine Learning Consultant > "A second, occasionally the interface of setting the document is a bit sluggish." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133299) TFR Thomas F R. Assistant Director > "Thats why we started a partnership with DocuSign to help us to sign these documents in digital form rather than having loads of manual paperwork." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169384) VR Verified Reviewer Patient Financial Navigator > "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727) AL Andrew L. Chief Technology Officer > "There is an option within Docusign to create your own signature by drawing it which did not break my mouse." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824) SF Syed F. Software Engineer > "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345) Yugma S. Assay development and integration technician > "It has significantly streamlined document handling and approval processes, especially for contracts and official documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755) Wesley L. CMO > "It is unconscionable that a company would charge so much money, and refuse to give a refund despite zero costs on their end (because I never used it more than once)" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144657) VR Verified Reviewer Analyst > "Signing and sending documents takes only a few clicks, and workflow automation helps keep approvals organised." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7129711) AL Andrew L. Chief Technology Officer > "To say that I am underwhelmed by the pricing structure for plans (without a "free" subscription) is a gross understatement." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824) VR Verified Reviewer HR Assistant > "The platform is very user-friendly, allowing documents to be sent, signed, and tracked quickly from almost any device." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7151386) Kendall L. Owner > "The most consistent complaint is the high cost, particularly for small businesses or low-volume users." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138455) EF Enamul F. Civil Engineer > "Its interface is intuitive, allowing users to navigate and complete tasks efficiently, minimizing the learning curve and maximizing productivity." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7047905) Elon E. Audit > "Some users also find the admin settings or interface less intuitive once workflows become more complex." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160) CF Courtney F. Courier > "It’s so user friendly, even if someone is technology illiterate they can easily use Docusign because of its step by step peocess" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7171904) KF Kamaria F. Director > "It’s just a bit clunky to navigate." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7067662) VR Verified Reviewer Admin > "Overall I’m highly satisfied with DocuSign. If they could allow adjustable text boxes, that would satisfy the cons." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7052279) DP Douglas P. Property Owner and Manager > "It can be a little difficult to understand how the system works at first. But that's mostly just because of all the functionality they've packed in." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6706963) JG Jesus G. Case Worker > "Helpful and responsive when users successfully reach a representative" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7145968) SF Sarah F. Sales representative > "The app version vs the desktop is not as user friendly in my opinion." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6812102) Soumya N. Senior Software Developer > "On the technical side, the integration surface is solid: we connect it to our onboarding flow via Workato webhooks, and it works reliably day to day." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7187103) VR Verified Reviewer Product Manager > "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921) NdM N'dea M. Human Resources Technician > "My organization is in the process of an ERP implementation and Docusign is one of the many programs we are able to integrate into the new system." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7020861) KR Katherine R. School Administrator > "It would be nice to be integrated into our SIS but it is not." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849) VR Verified Reviewer HR Assistant > "The integration with other business tools also made collaboration smoother and more organized." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7151386) Dominica E. Owner > "Sometimes it does not integrate with Adobe well." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7038998) VR Verified Reviewer Product owner > "It’s ease of use and 1,000+ app integrations as top strengths, ideal for HR/contracts in remote work" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574) Ana O. Head of Regulatory Affairs > "There is no AI integrated in this tool." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7088384) BK Bri K. Marketing Director > "Thanks to the clear instructions, it allows for easy task management between team members." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7080383) EW Erica W. Principal Operations > "Adobe should easily be able to edge out DocuSign but it is ugly and not easy to use." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6656371) AH Anna H. litigation claims > "Docusign is very well known and used by many so using it with others is very easy as many are already familiar with the name and how it works." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133872) CH Christina H. owner > "It may be easier to use but it is still not as good as adobe." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___5091504) AM Andrew M. CFO > "We found that while formflow and adobe both have their corners of the market, for us Docusign was the easiest decision." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109390) SP Susan P. Proprietor > "I'm a tech-savvy person and do not find Docusign to be an easy product to work with. " [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___5033299) AO Ashley O. HR > "I would say my overall experience has been great and will continue to use it when it is aloud and as long as it stays the simple use." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7167747) VR Verified Reviewer Environmental Specialist 1 > "I felt as if the software was a little difficult to use at first." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___3197556) AL Andrew L. Chief Technology Officer > "At least there is some comfort knowing that Docusign will work as needed and the customer support is there when I need it." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7169824) FV Franco V. HR Coordinator > "The cost of Docusign is abit higher and customer support needs to improves on the speed of response ,takes time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7177797) NK Navpreet K. HR manager > "Customer support is excellent along with solving bugs and issues." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147696) RJ Rhonda J. Medical Administrative > "But now that I have access to docusign, it is hard to get ahold of customer support." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7135410) MC Mario C. SMB Renewals Account Manager > "With everything handled in the cloud, Docusign has helped us work smarter, respond quicker and deliver better services to our customers" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6831011) AB Alycia B. HRIS Specialist > "I was told to ask customer service, then received the wrong information from customer service for this request, then I was told by customer service to obtain the..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6559816) VR Verified Reviewer Advisor > "I have not used the customer support service, but I guess that's a good thing that I haven't encountered a situation requiring extra support." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7059372) SR Samantha R. Finance Manager > "My customers sometimes get confused." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127240) [View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/) BS BETSY S. Vice President of Operations > "By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585) AP Amanda P. HR Director > "One of the main drawbacks I found with Jotform was that some of the more advanced features and customisation options can feel limited unless you move onto..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578) JM Jamilla M. Photographer > "The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122379) VR Verified Reviewer Office Manager > "I find the design customization options somewhat limited. While some of the presets are appealing, they don't always integrate seamlessly with the forms." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543) BL Ben L. Director > "It connects easily with tools like Google Sheets, CRMs, and payment processors, which makes it useful for automating tasks and keeping data organized." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) TP Tarrin P. President > "One of the things I’ve found challenging with Jotform is how payment submissions occasionally behave when a transaction doesn’t clearly complete for the user." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) Christopher V. HUMAN RELATIONS > "Ultimately, if you need a highly functional, "smart" form that automates your data collection and connects to your existing software tools, Jotform is..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433) BL Ben L. Director > "There can also be occasional performance hiccups—larger forms or ones with many integrations may load slower or feel a bit laggy during editing." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) ML Mikayla L. Board Member > "We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) KS Kieran S. none > "I think the only negative I've found is that people aren't as familiar with the product. If I send out a form, I don't think people find it as natural to use..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122367) VR Verified Reviewer President > "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) TW Tabatha W. Supervising Nurse > "Also, occasional lag in the form builder and limited customization in certain areas can be a bit frustrating." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123860) NJ Nicola J. Coach > "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490) SH Shantoria H. Owner > "Some of the advanced features can be a little confusing at first, and pricing can get a bit high if you need more submissions or storage." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356) VP Valentin P. Administration Manager > "It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) Christopher V. HUMAN RELATIONS > "Furthermore, while simple forms are a breeze to make, trying to get complex layouts to look visually perfect can sometimes feel a bit rigid and clunky." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433) Christopher V. HUMAN RELATIONS > "My overall experience with Jotform is that it is an incredibly powerful, feature-rich, and flexible tool for creating forms and collecting data, but it..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433) VR Verified Reviewer President > "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) BL Ben L. Director > "It’s a reliable, user-friendly platform that makes it easy to create and deploy forms quickly, whether for simple data collection or more complex workflows..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) RA Regina A. Adult Literacy Coordinator > "I'm still learning to export information from the Excel spreadsheets. Although it is intuitive, it is a little cumbersome for a user that does not access the..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122615) BS BETSY S. Vice President of Operations > "It also immensely reduced our reliance on paper forms by allowing us to move applications, onboarding documents, and other workflows online." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585) JR Jill R. Independent Contractor Travel Advisor > "If you’re using the free version, the biggest downside is how quickly you can run into the limits—especially the monthly submissions." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134315) CW Candance W. Secretary > "With a wide variety of templates and customization options, users can quickly build forms tailored to their needs." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) KATRINA B. Cashier > "I don't like that it does not have very many features and it won't let you edit some documents and it doesn't always save my signature." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186829) VR Verified Reviewer Sales Specialist > "Jotform is a user-friendly platform that makes it easy to quickly build forms for both internal business processes and customer-facing workflows." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7155997) AD Adarsh D. CEO > "Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136370) CW Candance W. Secretary > "Overall, Jotform provides a dependable and flexible solution for individuals and businesses looking to simplify form creation and improve their data management..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) TP Tarrin P. President > "It adds extra reconciliation work and can create awkward follow‑ups with customers as well." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) ML Mikayla L. Board Member > "We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) LC Lance C. Solution Architecht > "Not designed for complicated questions or long answers, tricky to customize for unique polling methods." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138792) FJ Francesca J. Manager > "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out,..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) MS Mathew S. Director of Sales and Marketing > "You start using it comfortably, and then suddenly you hit a limit on submissions or features, which can be a bit frustrating." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134797) PG Patricia G. Customer Service Lead > "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) AN Amir N. Controller > "Notice some issues with the broken links for the attachments to the request froms from the various users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) EM Enathi M. Admin Assistant > "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063) ML Mikayla L. Board Member > "Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) FJ Francesca J. Manager > "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) BV Barbara V. Owner > "The customer support response was slow when an order form did not show up in my inbox." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122670) KB KARI B. MARKTING and ECOMMERCE MANAGER > "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) Evita G. Database Manager > "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) MM Muhammad M. Trainer > "I can easily create a form or poll quickly and share it with my audience, and I get a nicely formatted report" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144654) PG Patricia G. Customer Service Lead > "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) DR DENNIS R. Owner > "Compared to other form builders, you get a lot of advanced features—like integrations, conditional logic, and payment processing—without feeling..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130942) CW Caitlin W. Spray tan artist, owner > "The initial set-up and customization of my intake form was quite daunting." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138335) 예찬 권. Teacher of Information Science > "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466) MC Mira C. Coordinator > "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185) TP Tarrin P. President > "I especially appreciate that each transaction comes through with the description already allocated, which makes it much easier to categorize revenue and keep..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) SR Sandra R. Founder > "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670) AP Alissa P. OWNER > "The ability to add images, videos, and different field types makes forms more professional and detailed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7141524) JM Joe M. Owner > "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390) PS Philipp S. Member > "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883) BG Brock G. Digital Marketing Manager > "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018) SH Shantoria H. Owner > "I love the customization options, templates, and how quickly I can build forms for my business." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356) RR Reema R. Regional Vp > "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039) AP Amanda P. HR Director > "Creating forms was quick, even for more detailed processes, and the drag and drop builder made everything straightforward without needing technical knowledge." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578) SB Scarlett B. Paralegal > "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867) VR Verified Reviewer Training and Development Manager > "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956) VR Verified Reviewer Owner > "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191) VP Valentin P. Administration Manager > "The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) PP Phineas P. Program Assistant > "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786) AN Amir N. Controller > "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) MS Max S. opertation manager > "Data analysis tools are not as strong as specialized analytics platforms" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134301) VP Valentin P. Administration Manager > "The integration with Google Workspace is a major advantage, enabling structured data collection and automation." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) VR Verified Reviewer Commercial Advisor > "Not good for reviewing/editing form responses if serious consideration is required." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7121092) FL Frank L. IT Director > "It is a good tool overall, the submission and signature limits do get annoying on the licensing and you can see they use it to make people pay for higher tiers..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7162628) JV Jodie V. Assistant > "Jotform has limited free options but for a one person business it is too expensive to upgrade." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7124490) AP Amanda P. HR Director > "It made building and managing online forms simple and efficient, even for more complex workflows." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578) BG Beth G. Curriculum designer > "It doesn’t work well with Microsoft and most people use Microsoft workflows." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7176985) Gabby W. Founder > "I like how flexible the platform is, with lots of templates and integrations that help automate tasks and collect information efficiently." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7156395) JH Jens H. Owner and Head Coach > "Forms sometimes look a bit too colorful or “rounded” in their design." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334) CW Candance W. Secretary > "Jotform also offers reliable integrations, allowing seamless data collection and organization." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) AJ Andrew J. Analyst > "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912) KB KARI B. MARKTING and ECOMMERCE MANAGER > "Overall, JotForm is a powerful, flexible solution for anyone who needs to create professional forms and collect data efficiently, whether you're a business,..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) VR Verified Reviewer Office Manager > "The storage limits are also not ideal, even on paid plans." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543) Jennifer N. Talent Acquisition > "It’s been a practical and scalable solution for building an early-stage talent pipeline and supporting more organized internal processes" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7127984) JH Jenny H. Communications Manager > "Not being able to download attachments via Zip." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7148424) KS Katherine S. Law Clerk > "So far we have been VERY impressed by the chat capabilities of the AI agent as well as it's processing/retention/analysis of the information provided on our..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7023616) EG Ed G. Camp Director > "Too many issues using other registration methods and too expensive." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144445) Zachariah B. Date Entry > "I find the use of Jotform greatly compliments the overall workflow of the team's preferred pipeline of adding additional information wherever it is needed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7153943) JA Jo A. Dog trainer pet care provider > "What seemed like a random denial of use of a form for to limitations of my selected plan." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7145303) VM Venkata M. Founding Member > "Setup is fast, the interface doesn't overwhelm you, and it just gets out of your way and lets you build." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130767) MC Mira C. Coordinator > "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185) JH Jens H. Owner and Head Coach > "It has a “what you see is what you get” editor, so it really is foolproof." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334) JH Jens H. Owner and Head Coach > "Forms sometimes look a bit too colorful or “rounded” in their design." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334) Jordan S. Marketing Lead > "Overall I find Jotform easy to use but with much depth in the widgets, AI integrations, and platform capabilities." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7109678) AJ Andrew J. Analyst > "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912) PT Priya T. Senior Data Analyst > "It has a fantastic logic editor that allows you to fine-tune the presentation of questions, text boxes, and other elements." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___5081012) KJ Kimberli J. Instructional Coach > "Sharing across platforms is not friendly." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113947) Adenrewaju O. CEO > "It also integrates directly with my Hubspot CRM, which makes things easier." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118924) LV Leah V. Sr. Client Service Rep > "More of an issue with Zapier integration, but thats 3rd party." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6608076) PS Pereira S. Informatics Engineer > "Jotform's robust integration capabilities makes it easy to connect it with tools in our tech ecosystem such as Google sheets and Dropbox." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) DP Davide P. Social Media Strategist > "The possible integrations are not many and not easy to integrate" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6128946) AV Andy V. director > "I also liked how well the integrations work — it saves a lot of time when you need to connect everything with other tools." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7044883) VR Verified Reviewer Marketing Manager > "Maybe the fact that it doesn't integrate natively with other tools." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___4273354) AL Amy L. Sport coach > "Spreadsheet integration makes my life so much easier." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144460) David D. Artistic Director > "I did not like the inability to run deep analytics and the inability to integrate with other tools was also hindering." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___3690571) VB Violet B. Artist Representative > "Jotform is easy to use, very convenient and offers several solutions for small business owners. " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130812) CS Colin S. Web Directory > "However, the interface feels somewhat clunky, and navigating certain features can be less intuitive than expected, with integrations occasionally lacking the..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6573740) KM Krystal M. Chair > "My experience was difficult as I was learning to navigate. But, now, I love using the templates to gather information." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038469) MO Marina O. Finance VP > "The look and feel is a little overwhelming with many tabs and buttons." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7028765) NW Nicole W. CEO > "I found the platform was easy to use both from a creative standpoint, as well as a submission standpoint." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134621) Tess M. Frontend Software Engineer > "I think it's almost \*too\* easy to use, to the point that it doesn't even feel super intuitive." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6813943) Zachariah L. Director > "The product is extremely straightforward to utilize and does what you can both expect it to do and somethings you wouldn't expect it to do." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7115466) VR Verified Reviewer Director > "The AI's learning curve is very slow and it needs some quick ML to cope up" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6456578) ES Everett S. Documentation Manager > "As the Documentation Manager at Pacific Star Enterprises, Jotform has helped us quickly gather and manage customer data for our consumer team of 13." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234) TP Tarrin P. President > "It adds extra reconciliation work and can create awkward follow‑ups with customers as well." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) VB Victor B. COO > "It’s reliable, flexible, and helps streamline both customer-facing and internal business processes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7140409) Evita G. Database Manager > "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) DN DUNNA N. Proprietor > "It helps me manage customer information easily and improves my business process." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122332) RL Rosemarie L. Event Coordinator > "I never tried customer support so if its possible make a chat customer support." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107760) AB Andrea B. Director of Operations > "We love how this platform helps us streamline the entire customer experience for our club membership." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122502) NO Naquia O. Owner > "Customer service is not helpful rarely respond." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038468) [View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) ## User interface [Docusign](https://www.capterra.com/p/121506/Docusign/) 4.74 (9,492) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) 4.67 (2,926) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Docusign 30/37 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - Archiving & Retention - Audit Trail - Authentication - Compliance Management - Contact Management - Contract/License Management - Customizable Fields - Data Security - Document Conversion - Document Management - Drag & Drop - Electronic Signature - Email Management - Encryption - File Sharing - Forms Management - Generative AI - Mobile Access - Mobile Signature Capture - Multi-Party Signing - Reminders - Reporting & Statistics - Signature Capture - Signature Creation - Single Sign On - Status Tracking - Team Collaboration - Template Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/121506/Docusign/#features) Jotform Top features 32/37 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Approval Process Control - Archiving & Retention - Audit Trail - Authentication - Compliance Management - Contact Management - Contract/License Management - Customizable Fields - Data Security - Document Conversion - Document Management - Drag & Drop - Electronic Signature - Email Management - Encryption - File Sharing - Forms Management - Generative AI - Mobile Access - Mobile Signature Capture - Multi-Party Signing - Reminders - Reporting & Statistics - Signature Capture - Signature Creation - Single Sign On - Status Tracking - Team Collaboration - Template Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features) ### Recognition Docusign is recognized as a top-rated tool in 3 Capterra Shortlist reports Jotform is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Docusign Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Jotform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Docusign - By Docusign - Located in United States - Founded in 2004 Jotform - By Jotform - Located in United States - Founded in 2006 ## Popular Comparisons [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [SignWell](https://www.capterra.com/p/184497/Docsketch/)[4.90 (2,714)](https://www.capterra.com/p/184497/Docsketch/reviews/) $15/month Price $12/month 4.7 Features 4.7 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/121506-184497/Docusign-vs-Docsketch) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) $39/month Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-158456/Connecteam-vs-JotForm-4-0) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,262)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) $15/month Price $19.99/month 4.7 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/121506-251329/Docusign-vs-Adobe-Acrobat-DC) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $39/month Price $7/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[4.73 (1,450)](https://www.capterra.com/p/144797/HelloSign/reviews/) $15/month Price $20/month 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-144797/Docusign-vs-HelloSign) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) $39/month Price $39/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) $15/month Price $19/month 4.7 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/121506-131735/Docusign-vs-PandaDoc) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $39/month Price $10/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-158456/Wrike-vs-JotForm-4-0) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[4.76 (1,451)](https://www.capterra.com/p/151821/DigiSigner/reviews/) $15/month Price $25/month 4.7 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-151821/Docusign-vs-DigiSigner) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $39/month Price $30/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158456-253516/JotForm-4-0-vs-SurveyMonkey) [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/) vs [Xodo Sign](https://www.capterra.com/p/160894/eversign/)[4.84 (2,834)](https://www.capterra.com/p/160894/eversign/reviews/) $15/month Price $10/month 4.7 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/121506-160894/Docusign-vs-eversign) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $39/month Price $9/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-158456/monday-com-vs-JotForm-4-0)