# Compare Docusign vs Square 9 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Docusign and Square 9 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/121506-161845/Docusign-vs-Square-9 --- # Docusign vs Square 9 Features and Cost Comparison Last updated April 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: DocusignSquare 92/4 selected [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,343)](https://www.capterra.com/p/121506/Docusign/reviews/) [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) [## Docusign](https://www.capterra.com/p/121506/Docusign/)[4.7 (9,343)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price $15.00/month Value-for-Money 4.5 Functionality 4.7 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [9,343 reviews](#user-reviews) Positive 9,046 Neutral 225 Negative 72 [## Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting Price $50.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment Based on [141 reviews](#user-reviews) Positive 132 Neutral 6 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,689 reviews from document management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Document Editing NA Secure Data Storage 4.7 Document Storage 4.6 Mobile Access NA Email Management NA \--%Fit Missing features Not enough reviews Feature ratings Document Editing NA Secure Data Storage 4.7 Document Storage 4.7 Mobile Access 5.0 Email Management \-- User satisfaction User satisfaction 4.7 User reviews[9,343](https://www.capterra.com/p/121506/Docusign/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.5 Customer support 4.5 User satisfaction 4.5 User reviews[141](https://www.capterra.com/p/161845/Square-9/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $15Flat Rate, Per Month - Free version - Free trial Price starts from $50Per User, Per Month - Free version - Free trial Best for Best for Designed for small to large businesses in insurance, finance, government, real estate, and other industries. Best for With Square 9, your work flows freely across critical areas like AP, Order Processing, Customer and Vendor Onboarding, and Contracts Management. The result is faster decisions and fewer errors ## User reviews Pros & cons VN Vivien N. Software Engineer > "Docusign is super intuitive ,secure and allow me to sign documents from anywhere .I like that it allow reusable of e-signatures which makes the process of signing documents quick." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147359) TW Tisha W. Health Services Coordinator > "While DocuSign offers functionality for signing documents, allowing document editing, and a strong notification system, the support is somewhat unavailable when you need it." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830) JH Jeff H. Account Executive > "I’m able to personalize notes to send to my clients and their signers, and it also integrates with our Salesforce for less administrative clicking through as deals progress to..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7071065) LG Lauren G. Office Manager > "The only difficult thing I have found with the software is that if the email is sent to an individual who needs sig, that person cannot forward it to anyone else for review or..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7116735) RS Ryan S. Director of Planning > "It’s reliable, intuitive, and saves significant time by simplifying document sending, signing, and tracking, especially when working with clients or multiple parties." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7097209) MD Milena D. RA > "Their website and customer support give conflicting information about refunds, and they automatically renewed my subscription without any prior notice or clear warning. When I..." [See full review](https://www.capterra.com/p/121506/Docusign/#SoftwareAdvice___7036771) RS Radha S. Legal Assistant > "It made executing documents fast and efficient, especially when multiple parties were involved, and eliminated the delays that come with printing, scanning, or couriering..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7131726) Ruben a F. Owner > "The pricing can get a little expensive if you need to send a lot of documents, and sometimes the setup for sending documents can feel a bit confusing the first time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109236) Kristl K. Sr Customer Service Representative > "It makes document management so simple and fast, letting me securely sign my signature across any device seamlessly with real-time tracking." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7093495) CS Charles S. Managing Director > "My main pain point is that whilst you can link Google Drive, it only allows you to access My Drive documents and not ones on a shared drive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6854982) JM Jasmin M. Accounting Assistant > "It’s intuitive, saves a lot of time, and provides secure, legally binding signatures. While some advanced features take a bit of getting used to, it has greatly streamlined the..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108460) Hallye N. Owner > "It can only hold information for so long and the links expire quickly when sharing documents via the software." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109841) Beth A. Founder and Senior Copywriter > "I definitely prefer Docusign to other documentation signing programmes for the simplicity, the reliability (I've been using it for over ten years and its not let me down) and how..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568) VR Verified Reviewer Patient Financial Navigator > "The overall cost of using DocuSign can feel relatively high, especially for individuals or smaller teams who may only need basic features and could find the pricing difficult to..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7101727) VD Valerie D. Director of Finance and Legal Compliance > "I appreciate the drag and drop features and the ability to easily combine different file types into one package for signing without changing them to PDFs first." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7109470) JH Jamie H. Quality and Reliability Specialist > "Seems like it wants to use a template from an old report that doesn't align with the new report even though they have the same boxes but different information." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7139235) Kartikeya G. Property Manager > "We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544) VR Verified Reviewer Product owner > "Features locked behind upgrades e.g., advanced templates feel like constant upselling, eroding value" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104574) CP Christina P. Clerk > "One feature I like the most is e tracking which allows me view when someone has signed and viewed my documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142298) VR Verified Reviewer Vice President > "Sometimes there are issues where it may not notify me via email when a signature was completed and instead shows it as viewed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060122) CR Charly R. Operations Manager > "The ease of signing official forms , everything is done online or by email , it helps a lot keeping track without the inconvenience of paper forms" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7138508) VR Verified Reviewer President > "Some parts of the setup and customization process can feel a little confusing at first, especially for more advanced workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7117469) AW Angeleah W. Social Worker > "I have signed documents and sent documents for signing and each time it has made completing documents a breeze for the workflow of each collection." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350) JM Jocelyn M. Partner > "The price is really expensive per envelope that is sent. If you are sending a lot of envelopes on the daily it can pile up pretty fast." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7105584) Kartikeya G. Property Manager > "The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7110544) VR Verified Reviewer Manager > "There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) KC Kelli C. Secretary > "It keeps everything in one place, the tracking and reporting features help me follow up quickly, and I don’t have to worry about losing documents or waiting forever for..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7056315) AW Angeleah W. Social Worker > "It can be bothersome that the document expires and I often have to ask for or send new links to complete the signing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7144350) Lacretia H. OWNER > "It has streamlined the way I handle contracts, agreements, and important documents, making processes faster, more professional, and far more efficient." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7072800) MH Matthew H. Project Manager > "There is not much I did not like about Docusign given it accomplishes the goal of document circulation between parties in a quick manner." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136829) BA BISHNU A. Project Engineer > "In a project management, where document flow is high and you have to be involved with multiple parties, this act as a major tool in time saving and quick decision." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085285) Beth A. Founder and Senior Copywriter > "Occasionally, I find it difficult to find the right part of the website for signing documentation with just one signer." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084568) Ravi V. QA > "It is one of the nice tools to get your contracts or other similar documents signed remotely, like employee joining contracts or lease documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7069259) SJ Stefanny J. Project Manager > "Branding options are basic (logo + accent color only) and template editing lacks the drag-and-drop freedom offered by newer rivals." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6847267) VR Verified Reviewer Account Executive > "It feels secure and professional, which builds trust, and once documents are sent, the tracking and reminders make it easy to keep deals moving without manual follow-ups." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644) VR Verified Reviewer Advisor > "When a client fails authorization, sometimes there are issues resending the forms without completely starting over." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7059372) EF Enamul F. Civil Engineer > "Its interface is intuitive, allowing users to navigate and complete tasks efficiently, minimizing the learning curve and maximizing productivity." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7047905) JJ Jarvis J. Owner > "Having to sign into my account to retrieve a document that was signed a while ago can be a bit cumbersome. " [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7113345) MC Mario C. SMB Renewals Account Manager > "Docusign also provide realtime document status updates, alerts and notifications that help keep my team and clients on the loop, reducing delayed approvals." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6831011) VR Verified Reviewer Registered Dietitian > "Also, occasionally the interface can feel slightly confusing when managing multiple documents or envelopes." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108480) VR Verified Reviewer Account Executive > "It consistently speeds up contract turnaround, improves buyer experience, and reduces deal friction, making it easier to close business efficiently and at scale." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7074635) HW Harry W. Deal Strategy > "My only complaint about docusign is not having the ability to attach other people as a sender." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062841) VR Verified Reviewer Account Executive > "The signing experience is straightforward for recipients, works well across devices, and removes the need for printing, scanning, or chasing paperwork." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085644) CS Chelsea S. Sales > "Only thing I don’t like about DocuSign is that sometimes the emails go into the spam folder but I think that’s more of an email issue than a DocuSign issue" [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7127195) MH Mark H. Operations Manager > "Docusign is among the important tools that our company uses for e-signatures for documents including approving contracts and billing payments." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6829597) KR Katherine R. School Administrator > "Would give its weight in gold alone to enroll packets, last August when we were doing 180 new families per month would have killed us without this." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142849) OU Owen U. IT information Security analyst > "Its intuitive interface and extensive integrations simplify workflow automation, while compliance with standards like ISO 27001 and GDPR ensures data protection. While the..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6834951) VR Verified Reviewer Product Manager > "Integrations being limited with existing software, setting up integrations with 3rd party tools can be excessive." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7136921) VR Verified Reviewer Compliance Manager > "You don't need an account to sign a document, also knowing exactly when a client opened the email versus when they finished signing provides great peace of mind and keeps deals..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7132973) VR Verified Reviewer IT Operations Specialist > "Some screens feel a bit crowded, especially when managing multiple documents or workflows." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7141218) VR Verified Reviewer Head Enterprise Sales > "The smooth flow and Integration into CPQ in Salesforce enables reps to live in one place vs another system." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062381) VR Verified Reviewer Admin > "The only downside of DocuSign is the advanced features may seem a little complex if you only need simple document signing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408) Yugma S. Assay development and integration technician > "The platform is reliable, secure, and widely accepted, making it a valuable tool for business operations. Despite the cost and minor usability challenges, it greatly improves..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755) SR Samm R. Office Finance Manager > "Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7125741) RG Rene G. Quality assurance supervisor > "It is reliable, secure, and widely accepted, which makes it a great tool for both internal operations and working with clients or partners. Once you get familiar with its..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143149) VR Verified Reviewer Manager > "Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) VR Verified Reviewer Manager > "The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few drawbacks—such as..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133825) RF Robert F. Sales Representative > "The downside is the emails often getting on spam we are obliged to resend or ask for verifications ." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7060894) VR Verified Reviewer Admin > "It makes signing and managing documents fast, secure, and hassle-free. While it can be a bit pricey for occasional use, the convenience and reliability more than make up for it." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7124408) Elon E. Audit > "Some users also find the admin settings or interface less intuitive once workflows become more complex." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7142160) RL Ramona L. AE > "It’s a straightforward and secure way to manage documents that require signatures, saving a huge amount of time compared to traditional methods." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7048895) Anushree R. Testing Engineer > "Also, there are times when notifications or document loading can be slightly delayed." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) Ahinoam M. Licensed Insurance Agent > "Overall, my experience with DocuSign has been smooth and efficient—signing, sending, and managing documents is quick, secure, and straightforward, making it a reliable tool for..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7075091) MG Malerie G. Office Manager > "What I like least about docusign is the lack of choices as far as fonts for signatures." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7146644) JG Jessica G. Realtor > "I like the ease of use and document management with Docusign, it is especially helpful with clients who have contracts for new construction homes being built that require..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7064957) FG Fredrik G. System Engineer > "Their plan and pricing structure is also very complicated and hard to manage what is correct for us." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7052425) JT Joe T. Head of Marketing > "Excellent bit of software, has helped with the way we interact with prospects and clients, which makes for a far more professional and trusted collaboration." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7122078) VK Vatsal K. Software Engineer Intern > "Their phone app isn't as friendly to use as their desktop website and some features have conflicting names which is sometimes confusing." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7053681) Yugma S. Assay development and integration technician > "It has significantly streamlined document handling and approval processes, especially for contracts and official documents." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7147755) Nathaniel C. Account Executive > "Also, some advanced features are locked behind higher tiers, which may be overkill unless you're a large enterprise." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7085290) TW Tisha W. Health Services Coordinator > "The best of DocuSign is ability to notify you when someone has to sign or when you sign a document." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7104830) VR Verified Reviewer Conference Center Manager > "so I can't keep a templet I have to upload a new pdf everytime I send a new contract." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7108191) MW Melissa W. Hospital Administrator > "Docusign simplifies the process of having multiple parties sign paperwork and streamlines our processes." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7062059) Anushree R. Testing Engineer > "One downside is the pricing, which can feel a bit high, especially for small teams or occasional users." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) VR Verified Reviewer Analyst > "Signing and sending documents takes only a few clicks, and workflow automation helps keep approvals organised." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7129711) Jainish J. Machine Learning Consultant > "A second, occasionally the interface of setting the document is a bit sluggish." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7133299) TW Tabatha W. Nursing Manager > "Overall, DocuSign has been a reliable and efficient e-signature solution that makes managing documents effortless and saves a lot of time." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7084085) SF Syed F. Software Engineer > "The cost can be high for small businesses or individuals, particularly if you require advanced features such as bulk sending or integrations. While you can use the mobile app..." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6701345) Anushree R. Testing Engineer > "The ability to track document status and get real-time notifications is also very helpful." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___7143372) TH Tracey H. MCA > "It is slow to load, everytime I open a form in the rooms version I have to wait for the document to load and it seems to take longer than other programs." [See full review](https://www.capterra.com/p/121506/Docusign/#Capterra___6861668) [View Reviews](https://www.capterra.com/p/121506/Docusign/reviews/) GC Greg C. Vice-President of Finance and Administration > "Its performance is solid, and since we primarily use it for the retrieval of finalized AP and AR documents, it has proven..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7075633) KL Karen L. Accounts Payable - Agronomy > "This can cause delays in the amount of time invoices reach their destination to be worked. But, overall, I don't have too..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) VR Verified Reviewer Administrative Clerk > "I love Square 9 software as I can prepare all my documents without any issues. Plus if I am out of office I can still..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194) MD Meredith D. Finance Specialist > "The worst part of Square9 is that we are not completely reliant on it for our Accounts Payable processing, so when the..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934) JT Jeremy T. Chief Financial Officer > "Our experience with Square 9 has allowed paperless invoice storage with automated workflows customized to our company's..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837214) RS Rita S. System Analyst > "Too much time was spent covering low-level concepts such as X button being used to exit the screen." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462) KL Karen L. Accounts Payable - Agronomy > "I like Square 9 for the main purpose of getting the invoices entered and directed to the correct personal to work them, and..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) AjAM Ar-jay Angelo M. System Adminstrator > "The user interface feels a bit outdated, and the initial configuration process can be time-consuming." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6808783) JB John B. System Administrator > "User and group management provides robust access control while remaining easy to configure." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7055242) SB Shawn B. Mgr of Mfg Technology > "There have been times the screen is unresponsive, but not clearly because the application has locked up either. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039) NM Nikki M. Office Manager > "It has been a useful tool for everyone in our office for filing, invoice processing, and research. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6869079) CA Chris A. .NET Developer > "Training can be outdated and sometimes answers can be flat out wrong on quizzes." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5073256) MH Matt H. IT Manager > "The setup costs and yearly maintenance is very reasonable expaecially compared to other products. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727) SB Shawn B. Mgr of Mfg Technology > "I have found the connection to the server to be very slow and unresponsive at times. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039) TL Trevis L. Managed IT and Solutions Specialist > "Square 9 is an remarkable document management solution that has significantly streamlined our customer's workflow and..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6370434) GM Gauravi M. Learning Designer > "Mobile features are less than what we get on laptop." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4965539) CR Candice R. Member Service Representative > "Overall, the program has allowed for us to efficiently improve our imaging/documentation routine to better assist the..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6610505) MD Meredith D. Finance Specialist > "Fixes for those urgent problems do not happen as quickly as we need them done." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934) MH Matt H. IT Manager > "Havent needed to contact support very much but when I do, they have resolved our issues quickly" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727) JG Janine G. Director of HR > "Most of the cons are related to how our IT department has implemented the solution. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4840974) VR Verified Reviewer Systems Analyst > "Currently, it fits our needs without breaking the bank, but it looks like there is a lot of untapped potential in the..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6313360) KL Kathie L. Corp. Finance Mgr > "Integration when purchasing a new scanner was not all that easy" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4928308) KL Karen L. Accounts Payable - Agronomy > "I also like the fact that it finds duplicate invoices so reducing accidental duplicate payments." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) TD Tammi D. Assistant to CFO > "The time it takes to "pull" up the document is frustrating. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980346) AF Ashley F. Administrative Assistant > "Overall, Square 9 has been a welcome addition to our office, helping us organize large volumes of data which is easily..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6580430) LR Liliana R. HR Support Specialist > "Even though the product is easy to use, it's not fit for employee files." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) CM Candace M. Administrative Assistant > "Its user-friendly interface, robust features, workflow automation, integration capabilities, and excellent customer support..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6294120) LR Liliana R. HR Support Specialist > "It does not provide like subfolders." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) GS Gisele S. Manager > "The system is easy to use and access, and the AI feature is a plus." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7102240) LR Liliana R. HR Support Specialist > "The files themselves are not easy to manage or find the documents easily." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) VR Verified Reviewer Administrative Clerk > "This software is great value for money and the customer support is excellent" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194) Adrian A. Dir of IT > "Server sometimes crashes / administration" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980765) MG Melissa G. Lead IT Support Specialist > "I like that Square 9 can not only store our documents and separate them into convenient archive folders, but we also..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5036625) KK Kristen K. Accounts Payable/ Business Analyst > "It seems to lag a bit at times." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4936585) TR Tom R. IT Director. > "Creation if workflow automation makes us very productive." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837255) CD Caladonia D. Office Manager > "Honestly, it can be a bit intimidating. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5074418) RS Rita S. System Analyst > "It's very interactive and allows for the user to follow along with the tutorials" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462) MD Marsha D. Office Manager/Bookkeeper > "I do not like or use the QR code sheet, it is too time consuming and uses too much extra paper" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4777841) MJ Melinda J. Executive Coordinator > "Square 9 allows us to easily access our accounts payable checks and accompanying invoices." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4863147) TE Timothy E. CEO > "No, I don't have any document management needs that the Square 9 products don't solve." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761085) FA Frank A. IT Production Support Lead > "They're a good team to work with." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7091398) TJ Tracey J. Administrative > "I really can't think of an issue that I dislike." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980601) DS Deneen S. HR Manager > "The Square 9 system itself is laid out efficiently and stays up to date/modern." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6593233) KK Kristin K. Finance and Admin Assistant > "Can't think of any issues. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4988838) KP Kim P. Director of Communications > "It also has allowed us to implement district-wide procedures across all of our buildings that we were not able to do so in..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980270) JB Jennifer B. VP; Information Technology > "There are some hurdles when it comes to JSON, etc. when you have not had experience with the language. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761528) LSA Liliana Sofia A. GED > "I can now negotiate, manage, and collaborate on contracts quickly and seamlessly, which has had a positive impact on my..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4886789) MM Matthew M. IT Manager > "Things happen, stuff may not be configured correctly, etc." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4781550) ST Sarah T. Accounts Payable > "There are times that our IT department has to go in and fix some things but overall, it is good. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562245) CB Chris B. IT > "Cocky and conceded staff, poorly written code, support unable to provide help for the simplest things." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___3167887) [View Reviews](https://www.capterra.com/p/161845/Square-9/reviews/) ## User interface 4.74 (9,343) [Square 9](https://www.capterra.com/p/161845/Square-9/) 4.50 (141) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important Docusign 34/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/121506/Docusign/#features) Square 9 Top features 44/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/161845/Square-9/#features) ### Recognition Docusign is recognized as a top-rated tool in 5 Capterra Shortlist reports Square 9 is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Docusign Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Square 9 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Docusign - By Docusign - Located in United States - Founded in 2004 Square 9 - By Square 9 Softworks - Located in United States - Founded in 2001 ## 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