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Docusign vs PaperPort: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 31,773 reviews from Document Management users.
% Fit
Missing features
Feature ratings
Secure Data Storage
4.7
Document Storage
4.6
Mobile Access
NA
File Sharing
4.7
Email Management
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Secure Data Storage
NA
Document Storage
--
Mobile Access
NA
File Sharing
--
Email Management
NA
User satisfaction
4.7
User reviews8,736
Ease of use
4.7
Functionality
4.7
Value for money
4.5
Customer support
4.5
4.5
User reviews44
Ease of use
4.4
Functionality
4.5
Value for money
4.5
Customer support
3.8
Price starts from
Monthly subscription
Free version
Free trial
One-time payment
Free version
Free trial
Best for

Docusign helps individuals & organizations of all sizes and industries eliminate paper by making every agreement 100% digital for faster speed to results, lower cost & improved customer satisfaction.

Individuals and knowledge workers that need fast, easy access to important documents - anytime, anywhere.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Rilwan B
Owner and Product Designer
5.0

Rilwan: Hi, my name is Rilwan. I'm the co-founder and product designer at ATIF Media Limited. On a scale of one to five, I'll give DocuSign a five. Thanks. Before we start using DocuSign, we used to use the Adobe Premium accounts. There's a email functionality there, so that was the only one we used to use before we had to migrate to DocuSign. Thanks. The main reason would be how easy it is to use the platform because we run a media startup and we deal with loads of creatives, so we have a lot of documents we always have to sign. And the ease, like I said, it's so easy to just get the signature from the clients then to us. So that's why we decided to start using DocuSign. DocuSign is probably one of the easiest softwares we use at the company in terms of how easy it was to set up because it was straightforward. It's step-by-step. You create this, you do this and all the icons on the dashboard aspect of it, they're very easy to understand as well. So it was really easy to set up. It's always dependent on the nature of your business. If you are dealing with loads of documents that needs to be signed and in timely manner and you need the signature to be legible and you need the document to be stored as well, then I would advise DocuSign for any business that needs document signatures to be signed. So yeah, I would definitely advise that the pricing is okay, it's very easy to incorporate into the business. The UI and the UX is easy and simple to understand as well. So yeah, thanks.

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User interface
121506 video thumbnail}
1 Video
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5 screenshots
183670
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Access Expiration Management
388
Important

Docusign

Top Features
34/45
  • Access Expiration Management
  • Annotations
  • Document Classification
  • Document Editing
  • Email Management
  • File Conversion
  • Metadata Extraction
  • Mobile Access
  • Offline Access
  • Optical Character Recognition
  • SSL Security
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Tracking
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • File Recovery
  • File Sharing
  • Forms Management
  • Full Text Search
  • Reporting & Statistics
  • Search/Filter
  • Secure Data Storage
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Version Control
  • Workflow Management
See All features
Hide Document Management Software Features -

PaperPort

11/45
Show Document Management Software Features +
Docusign
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PaperPort
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Docusign
  • By Docusign
  • Located in United States
  • Founded in 2004
PaperPort
  • By Tungsten Automation
  • Located in United States
  • Founded in 1992
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