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Docusign vs Documo: Which is a better fit?

Updated on February 12th, 2025
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Summary
Key features rated by users
Features selected based on 21,497 reviews from Digital Signature users.
% Fit
Missing features
Feature ratings
Electronic Signature
4.9
Data Security
4.7
Multi-Party Signing
4.7
Authentication
4.7
Mobile Access
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Electronic Signature
--
Data Security
NA
Multi-Party Signing
NA
Authentication
--
Mobile Access
NA
User satisfaction
4.7
User reviews8,771
Ease of use
4.7
Functionality
4.7
Value for money
4.5
Customer support
4.5
4.8
User reviews82
Ease of use
4.8
Functionality
4.7
Value for money
4.7
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Docusign helps individuals & organizations of all sizes and industries eliminate paper by making every agreement 100% digital for faster speed to results, lower cost & improved customer satisfaction.

mFax is now Documo. Best for companies in regulated industries requiring a highly-reliable HIPAA, GLBA, SOX, and PCI compliant cloud solution with an easy-to-use and modern interface.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Rilwan B
Owner and Product Designer
5.0

Rilwan: Hi, my name is Rilwan. I'm the co-founder and product designer at ATIF Media Limited. On a scale of one to five, I'll give DocuSign a five. Thanks. Before we start using DocuSign, we used to use the Adobe Premium accounts. There's a email functionality there, so that was the only one we used to use before we had to migrate to DocuSign. Thanks. The main reason would be how easy it is to use the platform because we run a media startup and we deal with loads of creatives, so we have a lot of documents we always have to sign. And the ease, like I said, it's so easy to just get the signature from the clients then to us. So that's why we decided to start using DocuSign. DocuSign is probably one of the easiest softwares we use at the company in terms of how easy it was to set up because it was straightforward. It's step-by-step. You create this, you do this and all the icons on the dashboard aspect of it, they're very easy to understand as well. So it was really easy to set up. It's always dependent on the nature of your business. If you are dealing with loads of documents that needs to be signed and in timely manner and you need the signature to be legible and you need the document to be stored as well, then I would advise DocuSign for any business that needs document signatures to be signed. So yeah, I would definitely advise that the pricing is okay, it's very easy to incorporate into the business. The UI and the UX is easy and simple to understand as well. So yeah, thanks.

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User interface
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1 Video
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5 screenshots
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5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Docusign

Top Features
27/35
  • Contact Management
  • Document Conversion
  • Email Management
  • Encryption
  • Mobile Access
  • Signature Capture
  • Signature Creation
  • Single Sign On
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Authentication
  • Compliance Management
  • Contract/License Management
  • Customizable Fields
  • Data Security
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • File Sharing
  • Forms Management
  • Mobile Signature Capture
  • Multi-Party Signing
  • Reminders
  • Reporting & Statistics
  • Status Tracking
  • Team Collaboration
  • Template Management
  • Third-Party Integrations
  • Version Control
  • Workflow Management
See All features
Hide Digital Signature Software Features -

Documo

11/35
Show Digital Signature Software Features +
Docusign
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Documo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Docusign
  • By Docusign
  • Located in United States
  • Founded in 2004
Documo
  • By Documo
  • Located in United States
  • Founded in 2014
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