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Docusign vs Ninja Forms: Which is a better fit?

Updated on January 19th, 2025
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Summary
Key features rated by users
Features selected based on 3,057 reviews from Forms Automation users.
% Fit
Missing features
Feature ratings
Data Security
4.7
Mobile Access
NA
Workflow Management
4.5
Customizable Forms
4.7
Customizable Fields
4.6
% Fit
Missing features
Not enough reviews
Feature ratings
Data Security
NA
Mobile Access
NA
Workflow Management
NA
Customizable Forms
--
Customizable Fields
NA
User satisfaction
4.7
User reviews8,736
Ease of use
4.7
Functionality
4.7
Value for money
4.5
Customer support
4.5
4.6
User reviews19
Ease of use
4.6
Functionality
4.1
Value for money
4.1
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
/user
Yearly subscription
Free version
Free trial
Best for

Docusign helps individuals & organizations of all sizes and industries eliminate paper by making every agreement 100% digital for faster speed to results, lower cost & improved customer satisfaction.

WordPress users, developers, designers.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Rilwan B
Owner and Product Designer
5.0

Rilwan: Hi, my name is Rilwan. I'm the co-founder and product designer at ATIF Media Limited. On a scale of one to five, I'll give DocuSign a five. Thanks. Before we start using DocuSign, we used to use the Adobe Premium accounts. There's a email functionality there, so that was the only one we used to use before we had to migrate to DocuSign. Thanks. The main reason would be how easy it is to use the platform because we run a media startup and we deal with loads of creatives, so we have a lot of documents we always have to sign. And the ease, like I said, it's so easy to just get the signature from the clients then to us. So that's why we decided to start using DocuSign. DocuSign is probably one of the easiest softwares we use at the company in terms of how easy it was to set up because it was straightforward. It's step-by-step. You create this, you do this and all the icons on the dashboard aspect of it, they're very easy to understand as well. So it was really easy to set up. It's always dependent on the nature of your business. If you are dealing with loads of documents that needs to be signed and in timely manner and you need the signature to be legible and you need the document to be stored as well, then I would advise DocuSign for any business that needs document signatures to be signed. So yeah, I would definitely advise that the pricing is okay, it's very easy to incorporate into the business. The UI and the UX is easy and simple to understand as well. So yeah, thanks.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
A/B Testing
207
Important
Access Controls/Permissions
388
Important

Docusign

Top Features
26/41
  • A/B Testing
  • Address Validation
  • Autofill
  • Conditional Logic
  • Data Capture and Transfer
  • Lead Capture
  • Lead Generation
  • Media Library
  • Mobile Access
  • Multi-Channel Distribution
  • Response Validation
  • Single Sign On
  • SSL Security
  • Surveys & Feedback
  • Web Forms
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Collaboration Tools
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Process/Workflow Automation
  • Real-Time Data
  • Reporting/Analytics
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Version Control
  • Workflow Management
See All features
Hide Forms Automation Software Features -

Ninja Forms

9/41
Show Forms Automation Software Features +
Docusign
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ninja Forms
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Docusign
  • By Docusign
  • Located in United States
  • Founded in 2004
Ninja Forms
  • By Saturday Drive
  • Located in United States
  • Founded in 2014
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