# Compare PowerDMS vs JumpCloud 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PowerDMS and JumpCloud based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/121513-175092/PowerDMS-vs-JumpCloud-DaaS --- # PowerDMS vs JumpCloud Features and Cost Comparison Last updated July 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PowerDMSJumpCloud2/4 selected [PowerDMS](https://www.capterra.com/p/121513/PowerDMS/)[4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [## PowerDMS](https://www.capterra.com/p/121513/PowerDMS/)[4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment AO Based on [517 reviews](#user-reviews) Positive 504 Neutral 12 Negative 1 [## JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [292 reviews](#user-reviews) Positive 279 Neutral 12 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Policy Management Software Best performer 35 / 48 Only PowerDMS - Archiving & Retention - Assessment Management - Attestation 20 / 48 Only JumpCloud - API User satisfaction User satisfaction 4.7 User reviews[517](https://www.capterra.com/p/121513/PowerDMS/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.7 User satisfaction 4.6 User reviews[292](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from $3Per User, Per Month - Free version - Free trial Best for Best for PowerDMS platform is designed to recruit, train, equip, and protect employees across their careers within public safety agencies and healthcare facilities. Best for JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## User reviews Pros & cons AO Aaron O. Senior Advisor > "The ease of uploading documents combined with the highlight feature helps us focus on whats..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018247) SK Sheryl K. Document Control > "One thing about the reviews, when someone doesnt review in time by last review entered by document..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6520591) JO Juan O. Lieutenant > "I’m excited to finally have a formal, professional, and effective piece of software to monitor our..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019645) JS Joshua S. Captain > "The training sessions at the conference did not fully align with the title, nor did the content..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019642) RC Rebecca C. Captain > "PowerDMS makes managing accreditation, policies and training seamless— an essential tool for any..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018187) RC Rebecca C. Captain > "I would have to say, my biggest frustration over the years has been lack of updates and solid -one..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018187) AR Angie R. Policy and Accreditation Manager > "It keeps a great archive of all our policies and makes updating them in our standards for..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018165) AR Angie R. Policy and Accreditation Manager > "User experience can sometimes be clunky, and new users often take longer then one would expect to..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018165) AO Aaron O. Senior Advisor > "The ability to maintain and share current version of accreditation documents are a big plus!" [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018247) SF Sasan F. Deputy > "The way every report has the same title is not helpful for the occasions where I need it." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018948) JP Jaymar P. Reviewer > "Upon using the PowerDMS I arrived at a conclusion that the PowerDMS is really powerful because it..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6407411) JD Joe D. Commander > "I do not like the workflow. How it does not notify you if someone does not approve it." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018270) KF Keely F. Senior management analyst > "Good and would like to see our agency expand user licenses to cover all employees two we can use..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018251) JH Jessica H. Implementation Aide > "My department has recently had issues with user account passwords not working and we have had a..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517588) SL Stephanie L. IT Business Analyst > "Positive helps with the process of HR and developing a more streamlined process for managers and HR..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018172) AT Anjani T. Government analyst II > "Lack of communications on updates and fixes." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018269) JP Jonathan P. Major of security > "I really like the fact that power DMS can help transfer my policies store and update the past ones." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018221) PW Pam W. Sergeant > "Supervisors cannot enroll members to training." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018205) BK Brady K. Captain > "The ability to see when employees sign a policy is a game changer." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018351) KF Keely F. Senior management analyst > "Have some history that can be confusing when new users are added." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018251) JO Juan O. Lieutenant > "The search function in most of the products help to point you in the right direction. " [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019645) AK Alison K. Administrative Assistant > "I personally have no issues with powerDMS but I don’t work with it like some others do within our..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018223) AO Aaron O. Senior Advisor > "I have worked in the platform for the past two years and am completely sold on its ability to..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018247) RS Reyna S. Training Coordinator > "Not able to edit documents i would have to upload a new one" [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6520398) TH Troyanna H. Administrative Assistant > "Insite helps with keeping track of applicants and allows information to be saved for future use." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517382) KA Kerri A. FTEP coordinator, Training Officer > "Not being able to click multiple skills at one time." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517531) AL Andrew L. Accreditation manager > "Ease of use for accreditation process and bringing lexipol integration via the hub site has helped..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018373) SF Sandor F. Captain > "Ala Carte subscription services make it harder for procurement" [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6519309) SF Sasan F. Deputy > "Its a good tool that allows our agency to disseminate information quickly." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018948) JG Jodie G. HR Generalist II > "Notification capabilities sometimes don't meet needs" [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6519354) LS Lisa S. Accreditation Manager > "It helps to keep files organized and accessible." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018122) JM Jenn M. Accreditation Sergeant > "Finding the support videos can be tricky some times." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517513) KD Kristen D. Nursing director > "I like the workflows, I like that we can integrate policies, tests, and surveys." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6524163) RS Robert S. Sergeant > "Lack of employee interaction with policies for familiarization." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517666) JS Joshua S. Captain > "The intuitive nature of the overall platform makes the learning curve relatively smooth for those..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019642) JP Jaymar P. Reviewer > "There is just one problem I don't know if the problem is the website itself or my internet..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6407411) JO Juan O. Lieutenant > "The workflows can be robust, depending on your needs." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019645) LF Leia F. Assistant Training Manager > "Sometimes certificates go missing and unsure as to why." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517671) KJ Krista J. Accreditation Manager > "Great way to manage accreditation and navigate through the different standards and attach to..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517514) LH Lindsey H. Chief Program Development > "I hate finicky updates and having to assist users." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517576) SK Sheryl K. Document Control > "I like the workflows, how it goes out and reminds owners to review their documents." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6520591) DM Deby M. Accreditation manager > "That you can’t highlight an attachment by dragging it down. " [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517320) JS Janet S. HR Manager > "I also enjoy setting system reminders to review and update forms annually" [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517536) AG Ashley G. Accreditation Manager > "I've asked several times and keep being told it's coming but it seems to be here and there was no..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6520523) SL Stephanie L. IT Business Analyst > "It has helped us transition from paper to digital platform." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018172) SO Summer O. Business Analyst > "Lack of collaboration available on documents." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517602) JD James D. Corporal > "I also like the reminders for items needing to be completed." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019769) GC Gerald C. Police Officer > "The phone app isn’t as user friendly as the website" [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6523684) KM Karl M. FTO coordinator > "Training sessions enabled the client to expand their knowledge of the product." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019774) CJ Chris J. Advanced training officer > "Sometimes can be cumbersome. " [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517312) SB Shirley B. Records Manager > "PowerDMS helps our department share and create policies with ease." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6519186) KB Kyle B. Senior Policy Analyst > "There have been a couple of bugs that have popped up." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517654) RB Robert B. Training Coordinator > "The policy and procedures feature is one of my favorite functions." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6523156) JJ Julie J. OPSEC Specialist > "Editing can be confusing for a new user. " [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6523764) CJ Chris J. Advanced training officer > "It’s interface and ability to work with a large client base" [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517312) AE Angie E. Accreditation Team > "Price increases without being told why." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517523) JT Jamie T. Government Anaylst II > "Also excited to see where our agency will go and be able to accomplish with the product." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019796) TW Tiesha W. Sergeant > "System outages." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517321) KB Kyle B. Senior Policy Analyst > "Also started using it for accreditation and it has made the whole process smoother." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517654) BS Bev S. Administrative Specialist > "Not a fan of the analytics." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6519284) HL Heidi L. Records Administrator > "I like the new click to sign feature." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018197) NL Nancy L. Accreditation Manager > "Will not work anymore for our agency after changing to single sign on" [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___5081598) JH Jeff H. Chief > "Ease of use and accreditation power! Since going exclusively with power dms we have leveled up..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517566) AC Aj C. Lieutenant > "Some of the end user functions are very limited" [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___5081731) SL Stephanie L. IT Business Analyst > "Creating a process workflow has been super easy." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018172) KB Kelly B. Sr. HR Generalist > "Implementation of products are sometimes hard and not not user friendly" [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___5081590) KM Karl M. FTO coordinator > "I am an every day coordinator and I appreciated leaning things I was unaware of." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019774) Joe M. emergency communications supervisor > "I'm glad I'm already bald, or I would have pulled my hair out by now because of this mess." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6168245) SS Staci S. Lieutenant > "Excellent product for organizing policy management." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517299) DH David H. Chief > "There is really nothing that I can say needs improved at this time." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___5081907) JD Joe D. Commander > "I like the simplicity of the software and how easy it is to update documents." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018270) CR Crystal R. Accreditation Coordinator > "Nonething has been an issue so far." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___5081641) CH Candace H. Support Services Supervisor > "It is a good system, but it will be even better once it integrates with all of the new power..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6520201) AS Aaron S. Temporary TLC > "Some of the training materials can be confusing in PowerDMS." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___3544745) AL Andrew L. Accreditation manager > "The success community has been a great source for information and truly is a lifeline." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018373) DW Daniel W. Officer > "The signing feature sometimes causes problems for me; the document won’t open, or it’ll open in a..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___2789081) KC Kendra C. Compliance Manager > "It makes accreditation cycles more organized. " [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517341) Michael H. Police Officer/Accreditation Officer > "I can't tell you how many times my session wants to timeout as I am in the middle of loading a..." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___2759361) KA Kerri A. FTEP coordinator, Training Officer > "I appreciate the ease of use and the ability to adequately review the FYO process of new employees." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517531) WF William F. Compliance and Quality Improvement Manager > "I have not found anything about the program that has been a problem." [See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___2760854) [View Reviews](https://www.capterra.com/p/121513/PowerDMS/reviews/) Niraj K. System Analyst > "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and improves..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) Deepak B. Pre Sales - Tech Consultant > "Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) Vivek P. System Administrator > "Its password management and single sign-on features improve both security and user convenience, while remote device management allows IT teams to manage systems..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) BK Bharath K. Engineering Lead > "The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that isn't well..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175668) DK Datha K. System Admin > "I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both security and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) DK Datha K. System Admin > "I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level "Executive..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) VR Verified Reviewer DevOps Engineer > "It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) JD Jason D. Director of IT > "Installer redesign a while back for the msi made it a slight bit more painful to do the install do to auto button placement when trying to paste the key in." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175794) DK Datha K. System Admin > "It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the restrictions..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) Bibek M. System and Network administrator > "Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining multiple management..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) DK Datha K. System Admin > "The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of settings..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit...." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) Vivek P. System Administrator > "I liked most about JumpCloud is that it provides a centralized platform for managing users, devices, and access across different operating systems." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though notifications are fully..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) Deepak B. Pre Sales - Tech Consultant > "Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. " [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) AG Abenezer G. IT Support Specialist > "The experience can feel inconsistent, with occasional issues in applying policies and syncing devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177580) MK Marko K. Cloud Specialist > "It handles identity and access needs—like LDAP, RADIUS, AD integration, and Google Workspace syncing—all from one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) VS Vivek S. System Administrator > "We use it every day to manage users, devices, and passwords, and it has made those tasks much easier—especially with our remote team." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) VR Verified Reviewer Technical Team Lead > "Also they don't have a screen sharing functionality for Android Devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175558) Emilia G. IT Specialist > "The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra troubleshooting." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) MY Mohammed Y. System Admin > "JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) VR Verified Reviewer DevOps Engineer > "The pricing can become expensive as the number of users and required features increase." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) Emilia G. IT Specialist > "Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) Deepak B. Pre Sales - Tech Consultant > "It also lacks native network printer management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances security." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) MK Marko K. Cloud Specialist > "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple and Windows" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) VS Vivek S. System Administrator > "The only downside I noticed was that some of the advanced features took a bit of time to figure out." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has dramatically..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has allowed us consistent control..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MY Mohammed Y. System Admin > "However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations looking to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the product." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) DK Dima K. IT DevOps > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet to try that..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) AK Akash K. AM - IT > "Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) Niraj K. System Analyst > "What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) PY Pankajj Y. AM IT infra and Security > "The admin console is highly intuitive for basic identity access management, saving our team a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176098) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in the cloud" with a hybrid..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) MY Mohammed Y. System Admin > "JumpCloud also enables secure access to applications, networks, and systems from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) MY Mohammed Y. System Admin > "Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis raises the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) LH Liz H. Executive Assistant > "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even though you have just tried..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) AK Akash K. AM - IT > "Strong security capabilities through policy enforcement, conditional access, and device compliance." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access to our..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) Bibek M. System and Network administrator > "I also appreciated the Remote Access capabilities, which simplified device administration from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) Rajiv T. Network Secuirty Engineer > "My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) SV Steven V. IT Administrator > "The ability to also add phones and other devices is nice too." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619) VR Verified Reviewer Systems Engineer > "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) AB ADam B. Director of IT > "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no one truly..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) ## User interface 4.68 (517) 4.64 (292) ### Features PowerDMS Top features 35/48 - Activity Dashboard - Activity Tracking - AI Copilot - AI/Machine Learning - AI Summarization - Alerts/Notifications - API - Approval Process Control - Archiving & Retention - Assessment Management - Attestation - Audit Management - Audit Trail - Chatbot - Collaboration Tools - Compliance Management - Configurable Workflow - Content Management - Customizable Reports - Customizable Templates - Digital Signature - Document Analysis - Document Management - Document Review - Expiration Management - Forms Management - Generative AI - Incident Management - Lifecycle Management - Monitoring - Policy Creation - Policy Library - Policy Metadata Management - Policy Training - Real-Time Notifications - Reminders - Renewal Management - Reporting/Analytics - Risk Analysis - Role-Based Permissions - Search/Filter - Secure Data Storage - Self Service Portal - Single Sign On - Template Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/121513/PowerDMS/#features) JumpCloud 20/48 - Activity Dashboard - Activity Tracking - AI Copilot - AI/Machine Learning - AI Summarization - Alerts/Notifications - API - Approval Process Control - Archiving & Retention - Assessment Management - Attestation - Audit Management - Audit Trail - Chatbot - Collaboration Tools - Compliance Management - Configurable Workflow - Content Management - Customizable Reports - Customizable Templates - Digital Signature - Document Analysis - Document Management - Document Review - Expiration Management - Forms Management - Generative AI - Incident Management - Lifecycle Management - Monitoring - Policy Creation - Policy Library - Policy Metadata Management - Policy Training - Real-Time Notifications - Reminders - Renewal Management - Reporting/Analytics - Risk Analysis - Role-Based Permissions - Search/Filter - Secure Data Storage - Self Service Portal - Single Sign On - Template Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) ### Recognition No recognitions have been awarded to PowerDMS No recognitions have been awarded to JumpCloud ### Deployment & support PowerDMS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos JumpCloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PowerDMS - By NEOGOV - Located in United States - Founded in 1998 JumpCloud - By JumpCloud - Located in United States - Founded in 2012 ## Popular Comparisons [PowerDMS](https://www.capterra.com/p/121513/PowerDMS/)[4.68 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/) vs [Scrut Automation](https://www.capterra.com/p/10012083/Scrut/)[4.87 (139)](https://www.capterra.com/p/10012083/Scrut/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/121513-10012083/PowerDMS-vs-Scrut) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [ManageEngine Endpoint 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comparison](https://www.capterra.com/compare/172127-175092/Rippling-vs-JumpCloud-DaaS) [PowerDMS](https://www.capterra.com/p/121513/PowerDMS/)[4.68 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/) vs [Onspring](https://www.capterra.com/p/138931/Audit-Software/)[4.85 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121513-138931/PowerDMS-vs-Audit-Software) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175092-180609/JumpCloud-DaaS-vs-Action1-RMM) 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