# Compare PowerDMS vs JumpCloud Directory Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PowerDMS and JumpCloud Directory Platform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121513-175092/PowerDMS-vs-JumpCloud-DaaS

---

# PowerDMS vs JumpCloud Directory Platform Features and Cost Comparison

Last updated April 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PowerDMSJumpCloud Directory Platform2/4 selected

[PowerDMS](https://www.capterra.com/p/121513/PowerDMS/)[4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/)

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

[## PowerDMS](https://www.capterra.com/p/121513/PowerDMS/)[4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AO

Based on [517 reviews](#user-reviews)

Positive

504

Neutral

12

Negative

1

[## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

MS

GP

Based on [267 reviews](#user-reviews)

Positive

254

Neutral

12

Negative

1

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## Summary

* * *

Features in Policy Management Software

Best performer

35 / 48

Only PowerDMS

-   Archiving & Retention
-   Assessment Management
-   Attestation

20 / 48

Only JumpCloud Directory Platform

-   API

User satisfaction

User satisfaction

4.7

User reviews[517](https://www.capterra.com/p/121513/PowerDMS/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.7

User satisfaction

4.6

User reviews[267](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

PowerDMS platform is designed to recruit, train, equip, and protect employees across their careers within public safety agencies and healthcare facilities.

Best for

JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies.

## User reviews

Pros & cons

AO

Aaron O.

Senior Advisor

> "The ease of uploading documents combined with the highlight feature helps us focus on whats..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018247)

SK

Sheryl K.

Document Control

> "One thing about the reviews, when someone doesnt review in time by last review entered by document..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6520591)

JO

Juan O.

Lieutenant

> "I’m excited to finally have a formal, professional, and effective piece of software to monitor our..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019645)

JS

Joshua S.

Captain

> "The training sessions at the conference did not fully align with the title, nor did the content..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019642)

RC

Rebecca C.

Captain

> "PowerDMS makes managing accreditation, policies and training seamless— an essential tool for any..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018187)

RC

Rebecca C.

Captain

> "I would have to say, my biggest frustration over the years has been lack of updates and solid -one..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018187)

AR

Angie R.

Policy and Accreditation Manager

> "It keeps a great archive of all our policies and makes updating them in our standards for..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018165)

AR

Angie R.

Policy and Accreditation Manager

> "User experience can sometimes be clunky, and new users often take longer then one would expect to..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018165)

AO

Aaron O.

Senior Advisor

> "The ability to maintain and share current version of accreditation documents are a big plus!"

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018247)

SF

Sasan F.

Deputy

> "The way every report has the same title is not helpful for the occasions where I need it."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018948)

JP

Jaymar P.

Reviewer

> "Upon using the PowerDMS I arrived at a conclusion that the PowerDMS is really powerful because it..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6407411)

JD

Joe D.

Commander

> "I do not like the workflow. How it does not notify you if someone does not approve it."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018270)

KF

Keely F.

Senior management analyst

> "Good and would like to see our agency expand user licenses to cover all employees two we can use..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018251)

JH

Jessica H.

Implementation Aide

> "My department has recently had issues with user account passwords not working and we have had a..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517588)

SL

Stephanie L.

IT Business Analyst

> "Positive helps with the process of HR and developing a more streamlined process for managers and HR..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018172)

AT

Anjani T.

Government analyst II

> "Lack of communications on updates and fixes."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018269)

JP

Jonathan P.

Major of security

> "I really like the fact that power DMS can help transfer my policies store and update the past ones."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018221)

PW

Pam W.

Sergeant

> "Supervisors cannot enroll members to training."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018205)

BK

Brady K.

Captain

> "The ability to see when employees sign a policy is a game changer."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018351)

KF

Keely F.

Senior management analyst

> "Have some history that can be confusing when new users are added."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018251)

JO

Juan O.

Lieutenant

> "The search function in most of the products help to point you in the right direction. "

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019645)

AK

Alison K.

Administrative Assistant

> "I personally have no issues with powerDMS but I don’t work with it like some others do within our..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018223)

AO

Aaron O.

Senior Advisor

> "I have worked in the platform for the past two years and am completely sold on its ability to..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018247)

RS

Reyna S.

Training Coordinator

> "Not able to edit documents i would have to upload a new one"

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6520398)

TH

Troyanna H.

Administrative Assistant

> "Insite helps with keeping track of applicants and allows information to be saved for future use."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517382)

KA

Kerri A.

FTEP coordinator, Training Officer

> "Not being able to click multiple skills at one time."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517531)

AL

Andrew L.

Accreditation manager

> "Ease of use for accreditation process and bringing lexipol integration via the hub site has helped..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018373)

SF

Sandor F.

Captain

> "Ala Carte subscription services make it harder for procurement"

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6519309)

SF

Sasan F.

Deputy

> "Its a good tool that allows our agency to disseminate information quickly."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018948)

JG

Jodie G.

HR Generalist II

> "Notification capabilities sometimes don't meet needs"

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6519354)

LS

Lisa S.

Accreditation Manager

> "It helps to keep files organized and accessible."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018122)

JM

Jenn M.

Accreditation Sergeant

> "Finding the support videos can be tricky some times."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517513)

KD

Kristen D.

Nursing director

> "I like the workflows, I like that we can integrate policies, tests, and surveys."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6524163)

RS

Robert S.

Sergeant

> "Lack of employee interaction with policies for familiarization."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517666)

JS

Joshua S.

Captain

> "The intuitive nature of the overall platform makes the learning curve relatively smooth for those..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019642)

JP

Jaymar P.

Reviewer

> "There is just one problem I don't know if the problem is the website itself or my internet..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6407411)

JO

Juan O.

Lieutenant

> "The workflows can be robust, depending on your needs."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019645)

LF

Leia F.

Assistant Training Manager

> "Sometimes certificates go missing and unsure as to why."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517671)

KJ

Krista J.

Accreditation Manager

> "Great way to manage accreditation and navigate through the different standards and attach to..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517514)

LH

Lindsey H.

Chief Program Development

> "I hate finicky updates and having to assist users."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517576)

SK

Sheryl K.

Document Control

> "I like the workflows, how it goes out and reminds owners to review their documents."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6520591)

DM

Deby M.

Accreditation manager

> "That you can’t highlight an attachment by dragging it down. "

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517320)

JS

Janet S.

HR Manager

> "I also enjoy setting system reminders to review and update forms annually"

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517536)

AG

Ashley G.

Accreditation Manager

> "I've asked several times and keep being told it's coming but it seems to be here and there was no..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6520523)

SL

Stephanie L.

IT Business Analyst

> "It has helped us transition from paper to digital platform."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018172)

SO

Summer O.

Business Analyst

> "Lack of collaboration available on documents."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517602)

JD

James D.

Corporal

> "I also like the reminders for items needing to be completed."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019769)

GC

Gerald C.

Police Officer

> "The phone app isn’t as user friendly as the website"

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6523684)

KM

Karl M.

FTO coordinator

> "Training sessions enabled the client to expand their knowledge of the product."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019774)

CJ

Chris J.

Advanced training officer

> "Sometimes can be cumbersome. "

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517312)

SB

Shirley B.

Records Manager

> "PowerDMS helps our department share and create policies with ease."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6519186)

KB

Kyle B.

Senior Policy Analyst

> "There have been a couple of bugs that have popped up."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517654)

RB

Robert B.

Training Coordinator

> "The policy and procedures feature is one of my favorite functions."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6523156)

JJ

Julie J.

OPSEC Specialist

> "Editing can be confusing for a new user. "

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6523764)

CJ

Chris J.

Advanced training officer

> "It’s interface and ability to work with a large client base"

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517312)

AE

Angie E.

Accreditation Team

> "Price increases without being told why."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517523)

JT

Jamie T.

Government Anaylst II

> "Also excited to see where our agency will go and be able to accomplish with the product."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019796)

TW

Tiesha W.

Sergeant

> "System outages."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517321)

KB

Kyle B.

Senior Policy Analyst

> "Also started using it for accreditation and it has made the whole process smoother."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517654)

BS

Bev S.

Administrative Specialist

> "Not a fan of the analytics."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6519284)

HL

Heidi L.

Records Administrator

> "I like the new click to sign feature."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018197)

NL

Nancy L.

Accreditation Manager

> "Will not work anymore for our agency after changing to single sign on"

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___5081598)

JH

Jeff H.

Chief

> "Ease of use and accreditation power! Since going exclusively with power dms we have leveled up..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517566)

AC

Aj C.

Lieutenant

> "Some of the end user functions are very limited"

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___5081731)

SL

Stephanie L.

IT Business Analyst

> "Creating a process workflow has been super easy."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018172)

KB

Kelly B.

Sr. HR Generalist

> "Implementation of products are sometimes hard and not not user friendly"

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___5081590)

KM

Karl M.

FTO coordinator

> "I am an every day coordinator and I appreciated leaning things I was unaware of."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7019774)

Joe M.

emergency communications supervisor

> "I'm glad I'm already bald, or I would have pulled my hair out by now because of this mess."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6168245)

SS

Staci S.

Lieutenant

> "Excellent product for organizing policy management."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517299)

DH

David H.

Chief

> "There is really nothing that I can say needs improved at this time."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___5081907)

JD

Joe D.

Commander

> "I like the simplicity of the software and how easy it is to update documents."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018270)

CR

Crystal R.

Accreditation Coordinator

> "Nonething has been an issue so far."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___5081641)

CH

Candace H.

Support Services Supervisor

> "It is a good system, but it will be even better once it integrates with all of the new power..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6520201)

AS

Aaron S.

Temporary TLC

> "Some of the training materials can be confusing in PowerDMS."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___3544745)

AL

Andrew L.

Accreditation manager

> "The success community has been a great source for information and truly is a lifeline."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___7018373)

DW

Daniel W.

Officer

> "The signing feature sometimes causes problems for me; the document won’t open, or it’ll open in a..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___2789081)

KC

Kendra C.

Compliance Manager

> "It makes accreditation cycles more organized. "

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517341)

Michael H.

Police Officer/Accreditation Officer

> "I can't tell you how many times my session wants to timeout as I am in the middle of loading a..."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___2759361)

KA

Kerri A.

FTEP coordinator, Training Officer

> "I appreciate the ease of use and the ability to adequately review the FYO process of new employees."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___6517531)

WF

William F.

Compliance and Quality Improvement Manager

> "I have not found anything about the program that has been a problem."

[See full review](https://www.capterra.com/p/121513/PowerDMS/#Capterra___2760854)

[View Reviews](https://www.capterra.com/p/121513/PowerDMS/reviews/)

VR

Verified Reviewer

IT Service Desk Engineer

> "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798)

MaJ

Matías J.

VP ETECH

> "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

GP

Giovanni P.

IT Manager

> "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007)

AGS

Archangel Gabriel S.

Desktop Support Engineer

> "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150)

SM

Shake M.

Senior it manager

> "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

DP

Dipak P.

System Admin

> "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DK

Dima K.

IT DevOps

> "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412)

IFR

Ian Faulo R.

Service Desk Engineer

> "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

MC

Mac C.

CISO

> "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DP

Dipak P.

System Admin

> "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

PU

Philipp U.

Lead Engineer

> "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950)

RVU

Robert Vince U.

Desktop Suppoer Engineer

> "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962)

LH

Liz H.

Executive Assistant

> "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

SM

Shake M.

Senior it manager

> "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972)

SJ

Steve J.

IT Manager

> "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259)

WM

William M.

IT Jr. Systems Administrator

> "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MH

Michael H.

Robotics and IT Technician

> "Installing agents on macs is a bit of pain (due to macs of course)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

CD

Corbin D.

Security Engineer

> "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035)

MaJ

Matías J.

VP ETECH

> "Instead of paying for and managing four different agents on the endpoint, we now manage one."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562)

Saravana P.

Technical team lead

> "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367)

KT

Kazuhiro T.

Engineer

> "Dynamic IP address is NOT supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487)

DP

Dipak P.

System Admin

> "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

SM

Susan M.

CISO

> "The price has been increasing day by day, which impacts our budget planning."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224)

DP

Dipak P.

System Admin

> "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud doesn't have a quick method of accessing our integrated platform"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

KP

Katrina P.

IT Analyst

> "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585)

EP

Eli P.

Centralized Services

> "This can cause confusion for less experienced technicians."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255)

VP

Vaibhav P.

System Administator

> "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AF

Angel F.

IT Manager

> "Limited reporting features, occasional syncing issues"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607)

LH

Liz H.

Executive Assistant

> "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562)

AG

Ajay G.

IT and Devops

> "The product is somewhat complex to use and has a steep learning curve."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

MM

Meenakshi M.

Project Coordinator

> "Offline device support is lacking some functionalities - such as locking an offline device."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054)

MH

Michael H.

Robotics and IT Technician

> "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975)

SK

Santhosh K.

SOC Analyst

> "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

KS

Kevin S.

Lead IT Systems Engineer

> "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

ED

Emily D.

HRBP

> "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908)

IFR

Ian Faulo R.

Service Desk Engineer

> "I like how JumpCloud centralizes user and device management in one place."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

ME

Moses E.

Managing Director

> "Without proper training, it could be dangerous to make changes in the settings and configurations."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816)

AB

Adam B.

CTO

> "The group control for Windows and Mac is perfect for an SME."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167)

SK

Santhosh K.

SOC Analyst

> "As a result, devices may become vulnerable to security threats or stop working correctly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671)

DP

Dipak P.

System Admin

> "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

DW

Danny W.

Technical Team Lead and Systems Administrator

> "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844)

IFR

Ian Faulo R.

Service Desk Engineer

> "The integrations with other tools are also very helpful and save a lot of time."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832)

AP

Ari P.

CISO

> "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023)

RK

Raul K.

Group Director of Technology

> "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989)

RK

Ravit K.

Head of Operations

> "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554)

DP

Dipak P.

System Admin

> "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way”..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598)

JT

Jon T.

Senior Manager of Technical Operations

> "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837)

CT

Chris T.

IT Lead

> "Overall I had a solid experience with JumpCloud for device management and some SSO work."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193)

VR

Verified Reviewer

Systems Engineer

> "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252)

JJC

John James C.

Desktop Support Engineer

> "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389)

AA

Arockia A.

Senior Manager

> "Custom package deployment through chocalatey is pain for the admin to setup securely"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927)

TC

Tomer C.

Head of Cloud Infrastructure

> "Customizing policies, attaching to endpoints, really easy management."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690)

ZM

Zachary M.

Asociate IT Admin Engineer

> "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366)

JM

Jon M.

Broadcast network engineer

> "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846)

AB

ADam B.

Director of IT

> "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that..."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833)

KS

Kevin S.

Lead IT Systems Engineer

> "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893)

SP

Sanjay P.

pres

> "some of the functions are clunky, and reporting could be better."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491)

WM

William M.

IT Jr. Systems Administrator

> "JumpCloud works with our previously supported Operating Systems, both Windows and Mac"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871)

DS

Dror S.

Head of IT

> "lack of Linux support compared to Windows & MAC"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945)

LT

Laura T.

Marketing - Designer

> "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150)

DR

David R.

President/Owner

> "Learning curve can be a little steep if the user does not have tech knowledge."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508)

DP

Daniel P.

System Administrator

> "We manage Mac and Windows and users we are very satisfied."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

MB

Murray B.

Veterinarian

> "Cost for the jump cloud program may prohibit general use"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901)

RC

Rachel C.

Junior Developer IT Support

> "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954)

MS

Marco S.

CSO

> "Currently, Linux is behind with little functionality compared with the others."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693)

DP

Daniel P.

System Administrator

> "Commands (scripts) are robust."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629)

DR

Daniyal R.

IT Engineer

> "a little bit costly and some of the features are still under process."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031)

OD

Oscar D.

IT Manager

> "The user interface is very simple and visually appealing."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7131798)

ES

Edan S.

Manager, Information Security and Infrastructure

> "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

VP

Vaibhav P.

System Administator

> "It's user-friendly for both regular and admin users."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

DA

David A.

IT manager

> "integrations arent the easy and documentation is too general"

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514)

KR

Kyle R.

IT Project Manager

> "I love that i can easily import users from multiple vendors."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769)

MC

Marty C.

Senior IT Security Operations Engineer

> "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121)

VP

Vaibhav P.

System Administator

> "New IT personnel can easily understand it and manage it smoothly."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644)

AK

Ana K.

housewife

> "I do not even know what any cloud directory is."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244)

AG

Arvind G.

Sr. Talent Acquisition Partner

> "Excellent tool to provide solid SSO login service and secure info."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6714819)

ES

Edan S.

Manager, Information Security and Infrastructure

> "I shouldn't have to maintain tons of policies."

[See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952)

[View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

## User interface

[PowerDMS](https://www.capterra.com/p/121513/PowerDMS/)

4.68 (517)

4.63 (267)

### Features

PowerDMS

Top features

35/48

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   AI Summarization
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Assessment Management
-   Attestation
-   Audit Management
-   Audit Trail
-   Chatbot
-   Collaboration Tools
-   Compliance Management
-   Configurable Workflow
-   Content Management
-   Customizable Reports
-   Customizable Templates
-   Digital Signature
-   Document Analysis
-   Document Management
-   Document Review
-   Expiration Management
-   Forms Management
-   Generative AI
-   Incident Management
-   Lifecycle Management
-   Monitoring
-   Policy Creation
-   Policy Library
-   Policy Metadata Management
-   Policy Training
-   Real-Time Notifications
-   Reminders
-   Renewal Management
-   Reporting/Analytics
-   Risk Analysis
-   Role-Based Permissions
-   Search/Filter
-   Secure Data Storage
-   Self Service Portal
-   Single Sign On
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/121513/PowerDMS/#features)

JumpCloud Directory Platform

20/48

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   AI Summarization
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Assessment Management
-   Attestation
-   Audit Management
-   Audit Trail
-   Chatbot
-   Collaboration Tools
-   Compliance Management
-   Configurable Workflow
-   Content Management
-   Customizable Reports
-   Customizable Templates
-   Digital Signature
-   Document Analysis
-   Document Management
-   Document Review
-   Expiration Management
-   Forms Management
-   Generative AI
-   Incident Management
-   Lifecycle Management
-   Monitoring
-   Policy Creation
-   Policy Library
-   Policy Metadata Management
-   Policy Training
-   Real-Time Notifications
-   Reminders
-   Renewal Management
-   Reporting/Analytics
-   Risk Analysis
-   Role-Based Permissions
-   Search/Filter
-   Secure Data Storage
-   Self Service Portal
-   Single Sign On
-   Template Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features)

### Recognition

No recognitions have been awarded to PowerDMS

No recognitions have been awarded to JumpCloud Directory Platform

### Deployment & support

PowerDMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

JumpCloud Directory Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PowerDMS

-   By NEOGOV
-   Located in United States
-   Founded in 1998

JumpCloud Directory Platform

-   By JumpCloud
-   Located in United States
-   Founded in 2012

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4.2

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[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$3/month

Price

Contact vendor for pricing

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175092-184229/JumpCloud-DaaS-vs-NinjaOne)