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The PowerDMS platform is designed to recruit, train, equip, and protect employees across their careers within public safety agencies and healthcare facilities.
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I use PDMS for accreditation mostly and find it user friendly. The success community is a huge help and when I do have to contact PDMS they are helpful and quick to find an answer.
I think the people who don’t generally work off of a “table of contents” style program may have trouble, there are lots of “levels” when getting deeper into the program.
It is super user friendly. And if you do not understand or are having difficulties you can check out a webinar or reach out to the super responsive and friendly customer service people.
Downloading document in native application is confusing for end users.
I like the ease of uploading the proofs and written documentation. I like being able to track my progress.
As mentioned above, it can be confusing. There isn't a clear, or intuitive way to use this resource.
The search feature and the ability for customization of foldering down to the ability to create specific approval and review templates are great.
Sometime it is a bit hard to get the workflows correct.
The ease to navigate through the system is pretty simple. The different reports it will generate is outstanding.
We did struggle with getting the project started again because our rep was simply not communicating with us.
My overall experience with Smart Compliance has been positive. Everyone has been very responsive and the transition from my old system was very seamless.
It will read words and numbers that are not there or will cross over the line into the next section to pull information into the wrong spot.
The ability to customize the requirements is easy and a good feature. Once our admin got over the hurdle of learning the functionality of the software it's worked well for them.
Often has system errors when uploading attachments & emails not going out of the system.
Implementation was easy and they had good communication throughout the process. We've had a couple of post implementation issues arise and the support has been timely and helpful.
I'd say 80% of the documents fail. When the system is able to read the document it misreads the document and puts check marks in categories that aren't marked on the actual document.
Jason: Hi. My name is Jason. I am a lieutenant. I give PowerDMS a five out of five. For more reviews like this, please click below. I've been using PowerDMS for over 10 years now. Primary uses include policy management, compliance and accreditation, training management, equipment management, inventory, as well as managing our extra duty and scheduling. What I like most about PowerDMS is that it's widely used amongst law enforcement agencies here in the States and nationally. It is a very simple system to use. But despite it being very simple, you can use it in a variety of different ways to help your agency. There is an available phone app for PowerDMS. While it is great for reviewing policy and documents out in the field, I do wish it was a little bit more robust in regards to training and scheduling.
PowerDMS
Top FeaturesSmartCompliance
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SmartCompliance
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