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We serve first responders worldwide, including volunteer and career fire and EMS agencies, DoD, NASA, DOE, airports, and large commercial agencies with fire departments.
Electronics manufacturing services platform that lets EMS industries manage computer-aided dispatch, schedule trips, monitor fleet operations, track vehicle navigation, and frame patient care reports.
SOOOOO GLAD I DID!!! The program is responsive, easy to use, clean looking, modern, I honestly can't say enough good things about it.
My biggest gripe about Emergency Reporting is that there isn't a section for vehicle information in the reporting section of it.
The best part of this software is the ease of use. Our previous program required a strong understanding of databases.
We were coming from FIREHOUSE Software and our data was in poor shape.
It is a great software to keep up with everything, uniforms, apparatus, employees, daily logs. I've been to at least 2 seminars and it was a great experience.
No Customizable reports. Cost of having a report built is extremely restrictive.
The customer service provided by Emergency Reporting and their entire team is AMAZING, and probably the best that I have ever experienced from a company.
Over the last several years, the company stopped innovating the product.
Reports are a huge deal and having the ability to pull reports that many different reports is amazing.
I am hesitant to contact Traumasoft regarding these errors because the likelihood of having someone fix them or respond is much slimmer than before. I still enjoy the majority of the software.
I am a big fan of the virtual class room. Having fleet reporting and incident reports all available in one place is great.
It would seem that the major problem is that the company employs very few people with the knowledge and permissions to make changes to the programs readily.
I really like the idea of all aspects of ambulance operations connected. I like the intuitive nature of the Epcr.
A lot of the software is set where it is and can't be changed which causes a lot of frustration.
The product was built with great attention to detail, and is, in theory, absolutely customizable to meet the needs of each individual customer.
All ePCR software suffered recently, due to NEMSIS 3, so this is to be expected.
Emergency Reporting
Traumasoft
Top FeaturesEmergency Reporting
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Traumasoft
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