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Emergency Reporting vs OptimoRoute: Which is a better fit?

Updated on February 12th, 2025
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Summary
Features in EMS
17
Best performer
46
  • Compliance Management
  • Document Storage
  • Equipment Tracking
14
46
  • Activity Dashboard
  • Communication Management
  • Employee Management
User satisfaction
4.4
User reviews42
Ease of use
4.5
Functionality
4.1
Value for money
4.4
Customer support
4.6
4.6
User reviews182
Ease of use
4.5
Functionality
4.4
Value for money
4.4
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

We serve first responders worldwide, including volunteer and career fire and EMS agencies, DoD, NASA, DOE, airports, and large commercial agencies with fire departments.

Over 3,000 of the world’s most recognizable delivery, field service, and logistics companies use OptimoRoute to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
121517
4 screenshots
161579
5 screenshots

Emergency Reporting

Top Features
17/46
  • Activity Dashboard
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Claims Management
  • Communication Management
  • Complaint Monitoring
  • Controlled Substance Tracking
  • Dispatch Monitoring
  • Emergency Dispatch
  • Employee Certification
  • Employee Management
  • EMS Service Roles Time Clock
  • For First Responders
  • For Medical Purposes
  • GPS
  • Mobile Access
  • Offline Access
  • Overtime Calculation
  • Patient Records Management
  • Point-of-Service Data
  • Refusal Statements
  • Routing
  • Self Serve Sign-up
  • Shift-End Alerts
  • SOG/Protocol Control
  • Third-Party Integrations
  • Vehicle Maintenance
  • Workers Comp Injury Reports
  • Alerts/Escalation
  • API
  • Compliance Management
  • Data Import/Export
  • Document Storage
  • Electronic Signature
  • Equipment Tracking
  • Event Calendar
  • Fleet Management
  • Fuel Management
  • Instructor Management
  • NEMSIS Compliance
  • Reporting & Statistics
  • Scheduling
  • Shift Management
  • Timesheet Management
  • Training Management
See All features
Hide EMS Software Features -

OptimoRoute

14/46
Show EMS Software Features +
Emergency Reporting
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
OptimoRoute
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Emergency Reporting
  • By Emergency Reporting
  • Located in United States
  • Founded in 2003
OptimoRoute
  • By OptimoRoute
  • Located in United States
  • Founded in 2012
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