# Compare Emergency Reporting vs EPR FireWorks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Emergency Reporting and EPR FireWorks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121517-162019/Fire-Package-vs-EPR-Fireworks

---

# Emergency Reporting vs EPR FireWorks Features and Cost Comparison

Last updated April 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Emergency ReportingEPR FireWorks2/4 selected

[Emergency Reporting](https://www.capterra.com/p/121517/Fire-Package/)[4.4 (43)](https://www.capterra.com/p/121517/Fire-Package/reviews/)

[EPR FireWorks](https://www.capterra.com/p/162019/EPR-Fireworks/)[4.6 (74)](https://www.capterra.com/p/162019/EPR-Fireworks/#reviews)

[## Emergency Reporting](https://www.capterra.com/p/121517/Fire-Package/)[4.4 (43)](https://www.capterra.com/p/121517/Fire-Package/reviews/)

Starting Price

$850.00/month

Value-for-Money

4.5

Functionality

4.1

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

JM

Based on [43 reviews](#user-reviews)

Positive

38

Neutral

5

Negative

0

[## EPR FireWorks](https://www.capterra.com/p/162019/EPR-Fireworks/)[4.6 (74)](https://www.capterra.com/p/162019/EPR-Fireworks/#reviews)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.2

Customer Service

4.8

Reviews Sentiment

JD

CS

DN

Based on [74 reviews](#user-reviews)

Positive

72

Neutral

2

Negative

0

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## Summary

* * *

Features in Fire Department Software

21 / 38

Only Emergency Reporting

-   Email Management

Best performer

33 / 38

Only EPR FireWorks

-   Communication Management
-   Customizable Forms
-   Employee Management

User satisfaction

User satisfaction

4.4

User reviews[43](https://www.capterra.com/p/121517/Fire-Package/reviews/)

Ease of use

4.5

Functionality

4.1

Value for money

4.5

Customer support

4.6

User satisfaction

4.6

User reviews[74](https://www.capterra.com/p/162019/EPR-Fireworks/#reviews)

Ease of use

4.2

Functionality

4.4

Value for money

4.5

Customer support

4.8

Price starts from

Price starts from

$850Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

We serve first responders worldwide, including volunteer and career fire and EMS agencies, DoD, NASA, DOE, airports, and large commercial agencies with fire departments.

Best for

As a Fire Chief, you need reliable software with an exceptional customer experience to manage your station.

## User reviews

Pros & cons

Not enough reviews

JD

Jason D.

Battalion Chief

> "The ability to capture multiple processes within one program has also been liberating."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786562)

TL

Tom L.

Division Chief Fire Marshal

> "Not enough time between education and go live date and not enough time to set up the..."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786520)

CS

Christopher S.

Asst. Chief

> "The integration was able to customize and build solutions specific for us."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786531)

LH

Lucas H.

Firefighter Paramedic

> "Due to department issues, it has been a very overwhelming transition from the old..."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786529)

DN

Danny N.

Assistant Chief

> "Being able to run 90 percentile reports for Accreditation has been a game changer for..."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786566)

LH

Lucas H.

Firefighter Paramedic

> "Due to the company and reporting software offering so much it has been a struggle to..."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786529)

JB

Jennifer B.

Accreditation and Compliance Officer

> "I can put in a fix ticket with pics or a video and it is taken care of quickly"

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786573)

DG

David G.

Lieutenant

> "Sometimes the filtering on reports is too hard to use."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786543)

BM

Bruno M.

Captain

> "All in one SaaS solution for fire departments with painless implementation and great..."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786658)

MV

Matt V.

EMS Coordinator, Quartermaster

> "I find it difficult to set up inventories and create lists."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786568)

MS

Michael S.

FAO

> "Me and my co workers are able to navigate the site easily and complete reports..."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786535)

TS

Tim S.

Assistant Chief

> "It is very choppy and hard to navigate and could be a little more generic."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786567)

DB

David B.

Asst Chief

> "The potential data that can be collected if the program is set up correctly. "

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786550)

MM

Matt M.

Fire Chief

> "Some modules seem to be incomplete or disjointed. "

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786517)

DB

David B.

Asst Chief

> "We have come to the conference to expand our knowledge of programming and data..."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786550)

SN

Shayanne N.

Community Paramedic

> "It crashes frequently on iPads."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786516)

MB

Marcus B.

Training

> "Quality Assurance I use the quality assurance and improvement benefits of fireworks."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786625)

LM

Lici M.

Captain

> "We also don't like that the colored tear drops went away"

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786648)

BA

Brian A.

Division Chief Training and EME

> "I like that the EPR Support Staff not only accepts feedback for improvement but actually..."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786583)

CW

Chris W.

Fire Chief

> "The release tempo is sometimes too fast."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786527)

HS

Henry S.

Deputy Chief of Training

> "I am a system administrator for my department and have enjoyed learning the full..."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786591)

DS

Donald S.

Chief Fire Marshal

> "I wish our firefighters would do better work on it, but that’s something we need to work..."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786589)

DB

Darin B.

Captain

> "As a company officer, we are able to complete the cause in a much more timely manner."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786547)

JB

Jamie B.

FirefighterParamdicDiver

> "The lack of training that was pushed out by our Administration."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786524)

LG

Lester G.

Data Analyst

> "I like the visual layout and the ease of navigating through the reports module"

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786656)

VV

Victor V.

Fire Chief

> "Shouldn't have to be in the back office on a daily basis."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786554)

JB

Jennifer B.

Accreditation and Compliance Officer

> "That will help our crews run a little smother"

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786573)

JK

Justin K.

Fire Chief

> "Learning a new platform is tough and not intuative."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786555)

DG

David G.

Lieutenant

> "The ease and depth of the program, along with the customer service."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786543)

BA

Brian A.

Division Chief Training and EME

> "The site is still not visually appealing to the end user."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786583)

JF

Jacob F.

Firefighter Paramedic

> "I think the quick actions give a chance to make doing Epcr very simple and user friendly."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786522)

DG

David G.

Lieutenant

> "Again, support has been 2nd to none in helping get through the complicated stuff"

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786543)

JH

Jonathan H.

Division Chief of Training and Standards

> "Also love the reporting and BI features."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786558)

LH

Lucas H.

Firefighter Paramedic

> "It is very over whelming to start out."

[See full review](https://www.capterra.com/p/162019/EPR-Fireworks/#Capterra___6786529)

[View Reviews](https://www.capterra.com/p/162019/EPR-Fireworks/#reviews)

## User interface

[Emergency Reporting](https://www.capterra.com/p/121517/Fire-Package/)

4.44 (43)

[EPR FireWorks](https://www.capterra.com/p/162019/EPR-Fireworks/)

4.57 (74)

### Features

Emergency Reporting

21/38

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Barcode Recognition
-   Communication Management
-   Compliance Management
-   Customizable Forms
-   Document Management
-   Email Management
-   Employee Management
-   Equipment Tracking
-   Event Calendar
-   Facility Management
-   For First Responders
-   Generative AI
-   Geographic Maps
-   Incident Management
-   Incident Response Checklists
-   Inspection Management
-   In-Vehicle Navigation
-   Inventory Management
-   Maintenance Scheduling
-   Multi-Location
-   Pictometry Imagery
-   Real-Time Notifications
-   Records Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Scheduling
-   Search/Filter
-   Sensor Data
-   Status Tracking
-   Tactical View
-   Training Management
-   User Management

[See all features](https://www.capterra.com/p/121517/Fire-Package/#features)

EPR FireWorks

Top features

33/38

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Attendance Management
-   Barcode Recognition
-   Communication Management
-   Compliance Management
-   Customizable Forms
-   Document Management
-   Email Management
-   Employee Management
-   Equipment Tracking
-   Event Calendar
-   Facility Management
-   For First Responders
-   Generative AI
-   Geographic Maps
-   Incident Management
-   Incident Response Checklists
-   Inspection Management
-   In-Vehicle Navigation
-   Inventory Management
-   Maintenance Scheduling
-   Multi-Location
-   Pictometry Imagery
-   Real-Time Notifications
-   Records Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Scheduling
-   Search/Filter
-   Sensor Data
-   Status Tracking
-   Tactical View
-   Training Management
-   User Management

[See all features](https://www.capterra.com/p/162019/EPR-Fireworks/#features)

### Recognition

No recognitions have been awarded to Emergency Reporting

No recognitions have been awarded to EPR FireWorks

### Deployment & support

Emergency Reporting

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EPR FireWorks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Emergency Reporting

-   By ESO
-   Located in United States
-   Founded in 2011

EPR FireWorks

-   By EPR Systems
-   Located in United States
-   Founded in

## Popular Comparisons

[Emergency Reporting](https://www.capterra.com/p/121517/Fire-Package/)[4.44 (43)](https://www.capterra.com/p/121517/Fire-Package/reviews/)

vs

[First Due](https://www.capterra.com/p/179338/First-Due/)[4.60 (58)](https://www.capterra.com/p/179338/First-Due/reviews/)

$850/month

Price

Contact vendor for pricing

4.1

Features

4.5

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/121517-179338/Fire-Package-vs-First-Due)

[EPR FireWorks](https://www.capterra.com/p/162019/EPR-Fireworks/)[4.57 (74)](https://www.capterra.com/p/162019/EPR-Fireworks/#reviews)

vs

[First Due](https://www.capterra.com/p/179338/First-Due/)[4.60 (58)](https://www.capterra.com/p/179338/First-Due/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.5

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/162019-179338/EPR-Fireworks-vs-First-Due)

[EPR FireWorks](https://www.capterra.com/p/162019/EPR-Fireworks/)[4.57 (74)](https://www.capterra.com/p/162019/EPR-Fireworks/#reviews)

vs

[Emergency Logs](https://www.capterra.com/p/182085/Emergency-Logs/)[4.96 (54)](https://www.capterra.com/p/182085/Emergency-Logs/#reviews)

Contact vendor for pricing

Price

$750/year

4.4

Features

5.0

4.2

Ease of Use

5.0

[View full comparison](https://www.capterra.com/compare/162019-182085/EPR-Fireworks-vs-Emergency-Logs)