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Opiniator vs QuestionPro: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 12,585 reviews from Survey users.
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
NA
Survey Builder
--
Reporting/Analytics
--
Data Import/Export
--
API
NA
% Fit
Not enough reviews
Feature ratings
Customizable Questions
4.8
Survey Builder
4.8
Reporting/Analytics
4.7
Data Import/Export
4.7
API
4.8
User satisfaction
4.5
User reviews14
Ease of use
4.4
Functionality
4.3
Value for money
4.4
Customer support
4.9
4.8
User reviews484
Ease of use
4.6
Functionality
4.7
Value for money
4.8
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Facilities, Attractions, Healthcare, Field Services, Hospitality, Restaurants, Retail, Professional Services

Academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more.

User reviews
pros & cons
1 / 3
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Catriona R
Managing Director
4.0

Catriona: My name's Catriona. I am the managing director of BRCA in BC, and my rating of QuestionPro is a 4 out of 5. We weren't using anything heavily before QuestionPro. We're a growing organization. We did use Hushmail forms before QuestionPro briefly and found that the data analysis side of it was wholly insufficient for our needs, and so that's why we switched to QuestionPro. In part, we chose QuestionPro because they do work with nonprofits and we are a small nonprofit and they were able to provide us with the level of data management and analysis capabilities that we need as well as the level of security that we require because we work with a lot of healthcare organizations and use a lot of highly sensitive health information in our analysis and required a very high level of those requirements in the system that we used, and they were able to provide us all of that capability at a price that was affordable for a nonprofit, which for now is free at our level. The startup was one of the most challenging aspects of the process, which is part of why my rating is a 4 out of 5, not a 5 out of 5. It took quite a few meetings with the folks at QuestionPro, and I found the customer service a little inconsistent. They didn't always follow through in a timely manner on their emails to me, and it just took more meetings to get things going than I had expected it would take, and so that was probably the most challenging part of the process. Since we've been up and running with them, it's been very easy. Just give yourself lots of time to work with them and get started. The software itself is very functional and can certainly do mostly what anyone could need I would say beyond extremely sophisticated analysis. You can upgrade and get some extremely sophisticated analysis with this software. It is very flexible and I would say it's overall quite user-friendly and offers a very high level of security if that's a concern to you. So my advice is mostly just give yourself lots of time and make sure it's the right software for you. Right now we're very happy with it.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
135455 video thumbnail}
1 Video
121650
5 screenshots
135455
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Opiniator

15/43
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • API
  • Customizable Branding
  • Customizable Questions
  • Data Cleansing
  • Data Security
  • Drag & Drop
  • Dynamic Content
  • Email Marketing
  • Email Reminders
  • Gamification
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • Offline Response Collection
  • Pulse Surveys
  • Randomization
  • Real-Time Data
  • Response Quotas
  • Response Validation
  • Sentiment Analysis
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
  • Customer Segmentation
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Feedback Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Question Branching
  • Question Library
  • Question Piping
  • Reporting/Analytics
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
See All features
Hide Survey Software Features -

QuestionPro

Top Features
43/43
Show Survey Software Features +

Opiniator

--

QuestionPro

Opiniator
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
QuestionPro
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Opiniator
  • By Oberon3
  • Located in United States
  • Founded in 2009
QuestionPro
  • By Question Pro
  • Located in United States
  • Founded in 2002
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