# Compare Hootsuite vs Yext 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hootsuite and Yext based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121701-140176/HootSuite-vs-Yext

---

# Hootsuite vs Yext Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HootsuiteYext2/4 selected

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.4 (3,796)](https://www.capterra.com/p/121701/HootSuite/reviews/)

[Yext](https://www.capterra.com/p/140176/Yext/)[4.2 (114)](https://www.capterra.com/p/140176/Yext/reviews/)

[## Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.4 (3,796)](https://www.capterra.com/p/121701/HootSuite/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [3,796 reviews](#user-reviews)

Positive

3,340

Neutral

370

Negative

86

[## Yext](https://www.capterra.com/p/140176/Yext/)[4.2 (114)](https://www.capterra.com/p/140176/Yext/reviews/)

Starting Price

$199.00/year

Value-for-Money

3.8

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

Based on [114 reviews](#user-reviews)

Positive

94

Neutral

7

Negative

13

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## Summary

* * *

Key features rated by users

Features selected based on 2,137 reviews from reputation management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Negative Feedback Management

NA

Review Request

NA

Review Monitoring

4.2

Response Management

4.3

Reporting/Analytics

4.3

72%Fit

High performer

Feature ratings

Negative Feedback Management

4.0

Review Request

3.5

Review Monitoring

4.3

Response Management

4.0

Reporting/Analytics

2.5

User satisfaction

User satisfaction

4.4

User reviews[3,796](https://www.capterra.com/p/121701/HootSuite/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

4.2

User reviews[114](https://www.capterra.com/p/140176/Yext/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

3.8

Customer support

4.0

Price starts from

Price starts from

$249Per User, Per Month

-   Free version
-   Free trial

Price starts from

$199Other, Per Year

-   Free version
-   Free trial

Best for

Best for

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

Best for

Global multi-location businesses of all sizes, across all verticals. Yext works with small and medium-sized businesses, enterprise businesses, partner re-sellers, and nonprofit organizations.

## User reviews

Pros & cons

CG

Chelsea G.

Marketing

> "Hootsuite is a powerful social media management tool that boosts efficiency and scheduling but may feel complex and pricey for smaller users."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7076520)

DM

David M.

Technical Support Engineer

> "Support is spotty; complex account tweaks take time to achieve, and for peak usage, the dashboard may become overwhelmed."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7052667)

LT

Layla T.

Content Creator

> "Great tool for managing social media accounts all in one place, as well as scheduling posts across platforms."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7137230)

Joshua F.

Marketing Assistant

> "Also, some reports or analytics can be tricky to figure out at first, which can slow things down."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7060171)

DM

David M.

Technical Support Engineer

> "Customization options and AI tools for content generation add value at mid-tier pricing that fits small creative efforts."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7052667)

VR

Verified Reviewer

Art

> "I don´t like about Hootsuite that there is no free version for a test or try-off."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7094826)

MK

Mohamed K.

Electrical and Instruments Engineer

> "Hootsuite's best feature is its ability to manage multiple social media accounts from one place, with excellent scheduling and analytics tools."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6566831)

SR

Sabine R.

it supporter

> "Hootsuite has limited customization options for dashboards, making it challenging to tailor the experience."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6537272)

SH

Shir H.

Social Media Manager

> "Hootsuite made it easy for me to organize all of our social media accounts, the ability to schedule posts across multiple channels, and a..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6649428)

CG

Chelsea G.

Marketing

> "Costs can be high for smaller teams."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7076520)

JR

Jason R.

Owner

> "Scheduling content across multiple platforms saves hours each week, and Hootsuite’s analytics provide deep insights that help improve my..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6563995)

AV

Asha V.

Beauty Specialist

> "One of them being a system crash where a video is unable to post or duplicates posting in error."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6406381)

KH

Krystle H.

Accounts Receivable Specialist

> "It is a great tool for teams using social media platforms, scheduling, and analytics capabilities which help organize all you social media..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6564209)

NJ

Natalie J.

Business Relations Manager

> "Lots of limitations with the free version, so forced to pay if using for many things"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6818402)

SH

Shir H.

Social Media Manager

> "I love Hootsuite, it’s awesome for social media management, it makes it easy and efficient for me to plan and organize my team’s content, and..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6649428)

JR

Joel R.

Photographer

> "It can be glitchy at times, it randomly disconnects and sometimes fails to posts but it happens very rarely."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6392802)

CMA

Carol Mae A.

Social Media Manager and VA

> "What I like the most about Hootsuite is its ability to let me post in different platforms and let me handle different social media accounts."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6351608)

MT

Maria T.

Clinic coordinator

> "Cannot manage 2 add campaigns for the same post but different platforms."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6718042)

AD

Angel D.

Media Producer

> "It saves time and effort by scheduling posts, tracking mentions, and analyzing performance across different platforms."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6583734)

JR

Jason R.

Owner

> "The dashboard can also feel a bit crowded at times, which makes it challenging for new users to get comfortable."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6563995)

Tristan N.

CEO

> "Seemed like a nice site at first for tracking socials of competitors."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7066696)

JR

Judah R.

Engineering Manager

> "Lack of support for the Fediverse, Threads, and BlueSky are glaring omissions."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6475175)

Ankit D.

Digital Marketing Specialist

> "It saves a lot of time and efforts by systematically scheduling and auto-posting of social media posts at set date and time."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6742273)

RL

Rick L.

PR and Comms Director

> "Cannot schedule posts that go past the standard character limit."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6623467)

AH

Amir H.

E-Commerce Manager

> "It is very effective in postings but the cost is high to a medium sized business."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7109129)

NB

Nicole B.

Book Coach and Editor

> "The price makes it absolutely unaffordable for small businesses, freelancers and people just starting out."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6610811)

Leah G.

Detailer

> "The platform's intuitive interface makes scheduling posts across multiple social networks a breeze, saving me countless hours every week."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6379822)

AM

Ayesha M.

Operations Manager

> "I wasn't allowed to add a person as a collaborator or tag multiple account"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6496734)

AB

Ali B.

Owner

> "Hootsuite allowed me to create and download custom analytic reports for clients (that they loved)."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6639364)

AB

Ali B.

Owner

> "You no longer can create free accounts for clients."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6639364)

MK

Mohamed K.

Electrical and Instruments Engineer

> "It simplifies social media management, improves efficiency, and offers robust analytics, though it can be complex and expensive."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6566831)

HC

Heather C.

Administrative Assistant

> "I also find that since we have had to disable Facebook comments, I cannot do this in Hootsuite and need to manually go into Facebook after every..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6004727)

SS

Sophie S.

Operations Manager

> "Hootsuite made scheduling social media posts really easy, and the useful calendar feature made it really easy to see what your upcoming content..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6516342)

CH

Charlotte H.

Editorial Operations Associate

> "The free plan seems quite limited and the pricing structure seems irregular."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6511066)

AE

Aaron E.

Account Director

> "Hootsuite is excellent for managing multiple social media profiles and gaining valuable insights, but it may be too expensive for individuals,..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6491735)

VR

Verified Reviewer

DIGITAL MARKETING EXPERT

> "Its mobile version lacks full functionality."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6545859)

CS

Connor S.

Brokerage Operations Associate

> "We like that you can add all of your social media accounts to your Hootsuite and effectively manage them from one area."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6598235)

James C.

Social Media Specialist

> "can sometimes be a bit glitchy and support isn't always immediate"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6583878)

DE

Dimitra E.

Programs Director

> "It made managing multiple social media accounts much easier with its scheduling, automation, and analytics tools."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6756064)

DS

Dain S.

Owner

> "A bit pricey, bud, and a few limitations for Instagram"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6524525)

Priyanka S.

Head of Marketing

> "As a Digital Marketing Manager, I’ve showcased our value on social media, while Amplify has empowered our sales team to boost website traffic..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6630932)

EA

Eman A.

hr

> "One of its biggest drawbacks is that there is no phone support."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6513480)

VR

Verified Reviewer

Marketing and Communications Specialist

> "The interface is also more approachable than other software i've used in the past."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7064673)

LT

London T.

CEO

> "I didn’t like the cost compared to the number of social accounts integrated."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6467647)

DD

Denise D.

Web Consultant

> "Hootsuite is simply the best social media scheduling tool on the web."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7123415)

KG

Kim G.

Performance Marketing Manager

> "The pricing is a bit steep, especially when you add team members."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6487682)

SJ

Steven J.

Digital Communications Manager

> "I like that it allows our team to manage all our social media accounts in one place and saves us time"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6553334)

ST

Sean T.

Content Streamer

> "Hootsuite posts are not completely customizable, there are posting aspects that are not possible through hootsuite that the actual social media..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___5095314)

JR

Jason R.

Owner

> "It’s perfect for handling the social presence of a growing brand or small business, giving me all the tools I need in one place."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6563995)

HC

Heather C.

Administrative Assistant

> "I am also less than satisfied with the analytics as a whole, as I was struggling to see the performance of particular posts as a single entity,..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6004727)

SH

Shir H.

Social Media Manager

> "I love how I can easily share content on additional channels, which helps increase website traffic and customer inquiries."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6649428)

SH

Simon H.

Marketing Manager

> "Hootsuite was not just super hard to use, it was expensive too."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6851053)

AF

A. F.

Entrepreneur

> "I liked the Hootsuite calendar tools and the ability to streamline my social media activity."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6529300)

AY

Ayrat Y.

manager

> "She was throwing blog post links at me every time I was trying to get actionable advice on how to make HootSuite work; after digging and proving..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6130798)

JR

Joel R.

Photographer

> "You can manage multiple platforms from the same account and it makes management for social media so much easier."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6392802)

NB

Nicole B.

Book Coach and Editor

> "It seems like Hootsuite only wants a particular type of user, and small businesses ain't it."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6610811)

AH

Amir H.

E-Commerce Manager

> "Being an E-Commerce Manager, it is important to have a stable social presence."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7109129)

ES

Ekadashi S.

Administrative Assistant

> "Sometimes it gets connectivity issues."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6587793)

SE

Sitav E.

Marketing Associate

> "Hootsuite is incredibly easy to use, part of the hard parts of social media posting is keeping up with execution - Hootsuite allows you to..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6511298)

TM

Thomas M.

Marketing Specialist

> "The ease of batch re-scheduling a post across multiple platforms leaves a lot to be desired, but that is primarily the only pain point I have..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6055693)

JR

Jason R.

Owner

> "The ability to streamline all my social media accounts into one easy-to-navigate dashboard is a game-changer."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6563995)

JP

Jonathan P.

CEO

> "The price is prohibitive for a young startup with minimal budget"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6468341)

MV

Martin V.

Owner

> "What's more, it presented a great customisable dashboard of all the states of your posts and ads."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6524462)

RL

Rick L.

PR and Comms Director

> "Not up to speed, poor support and customer care"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6623467)

DE

Dimitra E.

Programs Director

> "Scheduling posts was simple, the automation saved time, and the analytics helped me track what was working."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6756064)

Gilmer S.

Marketing Manager

> "Another detail is that the programming does not allow as much flexibility when adjusting publication times when necessary."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___5030378)

RP

Rachel P.

Senior SEO Specialist

> "Great for scheduling posts and getting things live on time, plus the ability to preview each post before it goes live means you can make any..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___5026779)

KB

Kristen B.

Social Media Manager

> "It is too expensive; they do not offer a free plan anymore"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6697322)

Priyanka S.

Head of Marketing

> "Hootsuite has been great for managing content and campaigns, with strong support and useful features like Amplify."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6630932)

SR

Skyler R.

Freelance Social Media Specialist

> "It's expensive compared to other social media schedulers."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6557584)

Gilmer S.

Marketing Manager

> "I also found the dashboard useful, which allows you to see the activity and engagement on each platform, as well as the statistical reports on..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___5030378)

JC

Jennifer C.

Recruiter

> "I do feel it is a little over priced for the service."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6509801)

FV

Fabio V.

Marketing manager

> "Its centralized dashboard, scheduling, analytics, and team collaboration features make it an invaluable asset for managing multiple social media..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___4956640)

JM

Jhonjerlyn M.

CEO

> "One of the negative things about this platform is that it is a bit complicated to manage messages received within it, when we link all the..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___3718617)

MA

Mitali A.

Sr. Social Media Manager

> "Hootsuite is one of the best and user-friendly social media management tool that offers powerful features to schedule and publish posts, monitor..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___4911295)

Daniela P.

owner

> "zero customer service, empathy, humanity."

[See full review](https://www.capterra.com/p/121701/HootSuite/#GetApp___6487677)

HC

Heather C.

Administrative Assistant

> "Newly added integration with Canva further streamlined my workflow allowing me to create one design for all marketing for a particular program..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6004727)

MP

Marki P.

Marketing Coordinator

> "Also sometimes data for metrics like followers does not match up to exactly what the platform analytics says."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6037186)

IS

Isabella S.

software engineer

> "it helps me build out quality content, also helps me engage with my audiences, it helps me with planning, scheduling, and syndicating social..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6111390)

DI

Doga I.

Marketing Consultant

> "Very expensive."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6817004)

[View Reviews](https://www.capterra.com/p/121701/HootSuite/reviews/)

VR

Verified Reviewer

Senior Software Development Engineer

> "this allows us to test pilot software that many times do not go on the market but are necessary experiments within..."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___6322928)

VR

Verified Reviewer

Marketer

> "Poor support, refusal to end contracts, billing my credit card after contracts have ended (after emailing me and..."

[See full review](https://www.capterra.com/p/140176/Yext/#GetApp___6747885)

SF

Sandy F.

Engineer

> "Good for monitoring and analysing customer feedback"

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___6766019)

CB

Courtney B.

Digital Marketing Manager

> "It also takes a long time for them to complete design change requests on pages--you have to design everything and..."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___3039773)

BT

Bill T.

Owner and Chief SEO Consultant

> "It allows me to help my clients ensure their listings stand out from the run of the mill.,"

[See full review](https://www.capterra.com/p/140176/Yext/#GetApp___4955593)

DP

David P.

Professor

> "Integration with GBP didn't exist, definitely not a Google Partner."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___4299444)

JP

Jamie P.

CEO

> "I can see how this software is useful for people who are beginners in local SEO or business owners who want to..."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___4225487)

DA

Don A.

Internet Technology

> "You must schedule a 30 minute window for support calls, which usually leave me with more questions than I had in..."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___3291159)

CB

Courtney B.

Digital Marketing Manager

> "Having a single "source of truth" knowledge base that is pushed to many sites and search engines along with hosted..."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___3039773)

JN

Jacob N.

Marketing Coordinator

> "Prices are not consistent."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___4491203)

JW

Joe W.

Production Manager

> "Big time saver!"

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___6241213)

DP

David P.

Professor

> "Our first call with support was a joke."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___4299444)

JN

Jacob N.

Marketing Coordinator

> "Yext seems to reach more directories than other companies in this industry."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___4491203)

VR

Verified Reviewer

Data Analyst

> "Knowing what features are called and under which menu to find things can also be a bit difficult at first."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___3047124)

VR

Verified Reviewer

Data Analyst

> "Yext makes local SEO easier by allowing agencies to manage multiple listings for businesses and individuals."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___3047124)

VR

Verified Reviewer

Client Specialist

> "Also, they do not do internal transfers if a client switches to our company- you have to cancel them out with the..."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___2323979)

VR

Verified Reviewer

Data Analyst

> "Editing these listings across a wide range of networks and publishers can be done all within the platform and..."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___3047124)

RW

Roger W.

Marketing

> "Another thing that has always perplexed me about Yext is that it doesn't seem to actually do much in the ay of..."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___2305322)

DP

David P.

Professor

> "The sales process was very smooth and the demo they showed was impressive."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___4299444)

VR

Verified Reviewer

Strategy Director

> "After a couple of weeks it got pretty frustrating."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___3202109)

JP

Jamie P.

CEO

> "I used them because my client had them already and was nice to learn because a lot of people like them."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___4225487)

DA

Don A.

Internet Technology

> "Overall, for the money and the net result, YEXT is not worth investing in."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___3291159)

DP

David P.

Professor

> "I was very excited, they have an impressive sales team, but unfortunately, that was the end of it."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___4299444)

RH

Rich H.

President

> "Poor customer service, especially during the Covid period."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___2178237)

VR

Verified Reviewer

Implementation Manager

> "They also allow us to integrate their software with ours."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___2994568)

RH

Rich H.

President

> "I reached out to my rep to discuss and he never responded."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___2178237)

VR

Verified Reviewer

Marketing Manager

> "It is incredibly easy for me to quickly update my store hours, add holiday information, or open/close a location."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___2789397)

Madison P.

Marketing Director

> "My overall experience was good, but like I said, the cost was was irked me."

[See full review](https://www.capterra.com/p/140176/Yext/#Capterra___2418550)

[View Reviews](https://www.capterra.com/p/140176/Yext/reviews/)

## User interface

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

4.37 (3,796)

[Yext](https://www.capterra.com/p/140176/Yext/)

4.24 (114)

### Features

Hootsuite

18/35

-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Automated Responses
-   Brand Management
-   Competitive Analysis
-   CRM Integration
-   Customer Advocacy
-   Customer Experience Management
-   Customizable Fields
-   Customizable Reports
-   Employee Advocacy
-   Engagement Tracking
-   Generative AI
-   Hashtag Tracking
-   Keyword Tracking
-   Media Monitoring
-   Multi-Channel Distribution
-   Negative Feedback Management
-   Predictive Analytics
-   Reporting/Analytics
-   Response Management
-   Review Monitoring
-   Review Request
-   Review Sharing
-   Scoring
-   Search/Filter
-   Sentiment Analysis
-   SEO Management
-   Social Media Integration
-   Template Management
-   Third-Party Integrations
-   White Label
-   Widgets

[See all features](https://www.capterra.com/p/121701/HootSuite/#features)

Yext

Top features

21/35

-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Automated Responses
-   Brand Management
-   Competitive Analysis
-   CRM Integration
-   Customer Advocacy
-   Customer Experience Management
-   Customizable Fields
-   Customizable Reports
-   Employee Advocacy
-   Engagement Tracking
-   Generative AI
-   Hashtag Tracking
-   Keyword Tracking
-   Media Monitoring
-   Multi-Channel Distribution
-   Negative Feedback Management
-   Predictive Analytics
-   Reporting/Analytics
-   Response Management
-   Review Monitoring
-   Review Request
-   Review Sharing
-   Scoring
-   Search/Filter
-   Sentiment Analysis
-   SEO Management
-   Social Media Integration
-   Template Management
-   Third-Party Integrations
-   White Label
-   Widgets

[See all features](https://www.capterra.com/p/140176/Yext/#features)

### Recognition

Hootsuite is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Yext

### Deployment & support

Hootsuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Yext

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hootsuite

-   By Hootsuite Media
-   Located in Canada
-   Founded in 2008

Yext

-   By Yext
-   Located in United States
-   Founded in 2006

## Popular Comparisons

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,796)](https://www.capterra.com/p/121701/HootSuite/reviews/)

vs

[Publer](https://www.capterra.com/p/177145/Publer/)[4.83 (916)](https://www.capterra.com/p/177145/Publer/reviews/)

$249/month

Price

$5/month

4.3

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/121701-177145/HootSuite-vs-Publer)

[Yext](https://www.capterra.com/p/140176/Yext/)[4.24 (114)](https://www.capterra.com/p/140176/Yext/reviews/)

vs

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,420)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

$199/year

Price

$15/month

4.2

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/140176-159351/Yext-vs-Zoho-Social)

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,796)](https://www.capterra.com/p/121701/HootSuite/reviews/)

vs

[Instagram](https://www.capterra.com/p/210721/Instagram/)[4.68 (5,166)](https://www.capterra.com/p/210721/Instagram/reviews/)

$249/month

Price

Contact vendor for pricing

4.3

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121701-210721/HootSuite-vs-Instagram)

[Yext](https://www.capterra.com/p/140176/Yext/)[4.24 (114)](https://www.capterra.com/p/140176/Yext/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,568)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$199/year

Price

$10.99/month

4.2

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140176-184581/Yext-vs-Asana-PM)

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,796)](https://www.capterra.com/p/121701/HootSuite/reviews/)

vs

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,420)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

$249/month

Price

$15/month

4.3

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121701-159351/HootSuite-vs-Zoho-Social)

[Yext](https://www.capterra.com/p/140176/Yext/)[4.24 (114)](https://www.capterra.com/p/140176/Yext/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,987)](https://www.capterra.com/p/76113/Wrike/reviews/)

$199/year

Price

$10/month

4.2

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-140176/Wrike-vs-Yext)

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,796)](https://www.capterra.com/p/121701/HootSuite/reviews/)

vs

[Buffer](https://www.capterra.com/p/143492/Buffer/)[4.51 (1,491)](https://www.capterra.com/p/143492/Buffer/reviews/)

$249/month

Price

$6/month

4.3

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/121701-143492/HootSuite-vs-Buffer)

[Yext](https://www.capterra.com/p/140176/Yext/)[4.24 (114)](https://www.capterra.com/p/140176/Yext/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,029)](https://www.capterra.com/p/147657/monday-com/reviews/)

$199/year

Price

$9/month

4.2

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/140176-147657/Yext-vs-monday-com)

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,796)](https://www.capterra.com/p/121701/HootSuite/reviews/)

vs

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[4.37 (606)](https://www.capterra.com/p/121447/Sprout-Social/reviews/)

$249/month

Price

$199/month

4.3

Features

4.2

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/121447-121701/Sprout-Social-vs-HootSuite)

[Yext](https://www.capterra.com/p/140176/Yext/)[4.24 (114)](https://www.capterra.com/p/140176/Yext/reviews/)

vs

[Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

$199/year

Price

$199/month

4.2

Features

4.4

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/140176-149054/Yext-vs-Brand24)

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,796)](https://www.capterra.com/p/121701/HootSuite/reviews/)

vs

[Oktopost](https://www.capterra.com/p/247569/Oktopost/)[4.47 (110)](https://www.capterra.com/p/247569/Oktopost/reviews/)

$249/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/121701-247569/HootSuite-vs-Oktopost)

[Yext](https://www.capterra.com/p/140176/Yext/)[4.24 (114)](https://www.capterra.com/p/140176/Yext/reviews/)

vs

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,680)](https://www.capterra.com/p/136446/Confluence/reviews/)

$199/year

Price

$5.42/month

4.2

Features

4.4

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/136446-140176/Confluence-vs-Yext)