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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.
B2B data and intelligence that empowers business leaders discover new markets, target and engage the right buyers, and manage customer data quality.
I have been using Hootsuite daily for over 2 years and I am quite happy with it. It is definitely useful if you have several social media accounts and want to be active on all of them simultaneously.
Poor Customer Service and no credit issued when internally know issues are brought to attention. Meaning they knew about their software not working yet did nothing to notify their customer base.
It's got a free version with good functionality, the paid version offers some nice upgrades, and it does have Instagram integration. You can save posts as drafts to get around the scheduling limit.
Absolutely ridiculous!!!! As a small business owner every penny counts and this practice is unacceptable.
Such a easy and helpful tool for scheduling social media for an organization. I do not know how I lived without it before but I am very happy that I have it now.
It would be unfair to criticize such a software that provides planned and organized use.
What I love most about this software is its ability to track Twitter conversations. In fact, one of the most helpful aspects of this software is using it for Twitter and Twitter Chats.
Additionally at least once or twice the scheduled content has failed to post, and it is difficult to track these.
Overall, a great tool for anyone on the sales team who are used to working in Salesforce. The integration is super helpful - with the info you need, in an easy to find location.
I have a lot of individuals John Smith Smith because of their style of merging and it almost always chooses the wrong email address.
You will find that for the cost, it is a powerful tool and can boost the effectiveness of your inside sales and business development efforts and help them establish a list of solid targeted clients.
Very rarely the information lookup can go wrong if other data related to the contact is not correct.
It makes my team more efficient and have more information to help them be even more successful before they pick up the phone. Their customer service team is helpful if there's ever an issue.
The family tree does not automatically scan your database to find accounts that you currently have. We've also seen difficultly in updating the Fiscal Year End month in Salesforce.
I like InsideView as it very easy to use and you have the access to all the updated news about a company. We mostly use it for competitive analysis and for our marketing programs.
Searching was improved but not greatly and I am always disappointed with the usability on mobile apple products.
Rick K.: Hi, I'm Rick, the owner of a small business. We're under 10 people, and I give Hootsuite a five out of five. Previously, we were just using Twitter, and that just didn't give us the depth of scheduling and the ability to crosspost to multiple platforms. Hootsuite allowed us to do all the crossposting we wanted, and with our small business, we didn't even need to pay for Hootsuite. I think we got three separate accounts for free, like three seats to post to three different social media platforms for free, and we didn't need more than that so price was a factor. Getting started with Hootsuite was really simple. It was really just a matter of still having to create the content for social media. Hootsuite made it so we could just post it into Hootsuite, then schedule it, and it was ready to post. I mean, as soon as that date and time came around, Hootsuite auto posted it for us, which was great. I would say just jump in with Hootsuite. It has been the best software that we've used to help us with our social media in terms of posting and scheduling so that we didn't have to take time every single day and remember to post. We just scheduled a week, sometimes even a month in advance.
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