# Compare Hootsuite vs Twitter/X 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hootsuite and Twitter/X based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/121701-214056/HootSuite-vs-Twitter

---

# Hootsuite vs Twitter/X Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HootsuiteTwitter/X2/4 selected

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.4 (3,796)](https://www.capterra.com/p/121701/HootSuite/reviews/)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.5 (1,799)](https://www.capterra.com/p/214056/Twitter/reviews/)

[## Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.4 (3,796)](https://www.capterra.com/p/121701/HootSuite/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [3,796 reviews](#user-reviews)

Positive

3,340

Neutral

370

Negative

86

[## Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.5 (1,799)](https://www.capterra.com/p/214056/Twitter/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.1

Reviews Sentiment

Based on [1,799 reviews](#user-reviews)

Positive

1,631

Neutral

127

Negative

41

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,970 reviews from social networking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

94%Fit

High performer

Feature ratings

Social Promotion

4.5

Chat/Messaging

4.6

Engagement Tracking

4.4

Content Management

4.4

Activity/News Feed

4.7

\--%Fit

Missing features

Feature ratings

Social Promotion

NA

Chat/Messaging

NA

Engagement Tracking

NA

Content Management

4.4

Activity/News Feed

4.6

User satisfaction

User satisfaction

4.4

User reviews[3,796](https://www.capterra.com/p/121701/HootSuite/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

4.5

User reviews[1,799](https://www.capterra.com/p/214056/Twitter/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.1

Price starts from

Price starts from

$249Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

Best for

Not provided by vendor

## User reviews

Pros & cons

CG

Chelsea G.

Marketing

> "Hootsuite is a powerful social media management tool that boosts efficiency and scheduling but may feel complex and pricey for smaller users."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7076520)

DM

David M.

Technical Support Engineer

> "Support is spotty; complex account tweaks take time to achieve, and for peak usage, the dashboard may become overwhelmed."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7052667)

LT

Layla T.

Content Creator

> "Great tool for managing social media accounts all in one place, as well as scheduling posts across platforms."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7137230)

Joshua F.

Marketing Assistant

> "Also, some reports or analytics can be tricky to figure out at first, which can slow things down."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7060171)

DM

David M.

Technical Support Engineer

> "Customization options and AI tools for content generation add value at mid-tier pricing that fits small creative efforts."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7052667)

VR

Verified Reviewer

Art

> "I don´t like about Hootsuite that there is no free version for a test or try-off."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7094826)

MK

Mohamed K.

Electrical and Instruments Engineer

> "Hootsuite's best feature is its ability to manage multiple social media accounts from one place, with excellent scheduling and analytics tools."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6566831)

SR

Sabine R.

it supporter

> "Hootsuite has limited customization options for dashboards, making it challenging to tailor the experience."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6537272)

SH

Shir H.

Social Media Manager

> "Hootsuite made it easy for me to organize all of our social media accounts, the ability to schedule posts across multiple channels, and a..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6649428)

CG

Chelsea G.

Marketing

> "Costs can be high for smaller teams."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7076520)

JR

Jason R.

Owner

> "Scheduling content across multiple platforms saves hours each week, and Hootsuite’s analytics provide deep insights that help improve my..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6563995)

AV

Asha V.

Beauty Specialist

> "One of them being a system crash where a video is unable to post or duplicates posting in error."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6406381)

KH

Krystle H.

Accounts Receivable Specialist

> "It is a great tool for teams using social media platforms, scheduling, and analytics capabilities which help organize all you social media..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6564209)

NJ

Natalie J.

Business Relations Manager

> "Lots of limitations with the free version, so forced to pay if using for many things"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6818402)

SH

Shir H.

Social Media Manager

> "I love Hootsuite, it’s awesome for social media management, it makes it easy and efficient for me to plan and organize my team’s content, and..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6649428)

JR

Joel R.

Photographer

> "It can be glitchy at times, it randomly disconnects and sometimes fails to posts but it happens very rarely."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6392802)

CMA

Carol Mae A.

Social Media Manager and VA

> "What I like the most about Hootsuite is its ability to let me post in different platforms and let me handle different social media accounts."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6351608)

MT

Maria T.

Clinic coordinator

> "Cannot manage 2 add campaigns for the same post but different platforms."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6718042)

AD

Angel D.

Media Producer

> "It saves time and effort by scheduling posts, tracking mentions, and analyzing performance across different platforms."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6583734)

JR

Jason R.

Owner

> "The dashboard can also feel a bit crowded at times, which makes it challenging for new users to get comfortable."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6563995)

Tristan N.

CEO

> "Seemed like a nice site at first for tracking socials of competitors."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7066696)

JR

Judah R.

Engineering Manager

> "Lack of support for the Fediverse, Threads, and BlueSky are glaring omissions."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6475175)

Ankit D.

Digital Marketing Specialist

> "It saves a lot of time and efforts by systematically scheduling and auto-posting of social media posts at set date and time."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6742273)

RL

Rick L.

PR and Comms Director

> "Cannot schedule posts that go past the standard character limit."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6623467)

AH

Amir H.

E-Commerce Manager

> "It is very effective in postings but the cost is high to a medium sized business."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7109129)

NB

Nicole B.

Book Coach and Editor

> "The price makes it absolutely unaffordable for small businesses, freelancers and people just starting out."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6610811)

Leah G.

Detailer

> "The platform's intuitive interface makes scheduling posts across multiple social networks a breeze, saving me countless hours every week."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6379822)

AM

Ayesha M.

Operations Manager

> "I wasn't allowed to add a person as a collaborator or tag multiple account"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6496734)

AB

Ali B.

Owner

> "Hootsuite allowed me to create and download custom analytic reports for clients (that they loved)."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6639364)

AB

Ali B.

Owner

> "You no longer can create free accounts for clients."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6639364)

MK

Mohamed K.

Electrical and Instruments Engineer

> "It simplifies social media management, improves efficiency, and offers robust analytics, though it can be complex and expensive."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6566831)

HC

Heather C.

Administrative Assistant

> "I also find that since we have had to disable Facebook comments, I cannot do this in Hootsuite and need to manually go into Facebook after..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6004727)

SS

Sophie S.

Operations Manager

> "Hootsuite made scheduling social media posts really easy, and the useful calendar feature made it really easy to see what your upcoming content..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6516342)

CH

Charlotte H.

Editorial Operations Associate

> "The free plan seems quite limited and the pricing structure seems irregular."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6511066)

AE

Aaron E.

Account Director

> "Hootsuite is excellent for managing multiple social media profiles and gaining valuable insights, but it may be too expensive for individuals,..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6491735)

VR

Verified Reviewer

DIGITAL MARKETING EXPERT

> "Its mobile version lacks full functionality."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6545859)

CS

Connor S.

Brokerage Operations Associate

> "We like that you can add all of your social media accounts to your Hootsuite and effectively manage them from one area."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6598235)

James C.

Social Media Specialist

> "can sometimes be a bit glitchy and support isn't always immediate"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6583878)

DE

Dimitra E.

Programs Director

> "It made managing multiple social media accounts much easier with its scheduling, automation, and analytics tools."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6756064)

DS

Dain S.

Owner

> "A bit pricey, bud, and a few limitations for Instagram"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6524525)

Priyanka S.

Head of Marketing

> "As a Digital Marketing Manager, I’ve showcased our value on social media, while Amplify has empowered our sales team to boost website traffic..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6630932)

RC

Ripon C.

IT Executive

> "Some users have reported limitations in using third-party APIs with Hootsuite, which can be a drawback for businesses that rely on automation..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___4801478)

VR

Verified Reviewer

Marketing and Communications Specialist

> "The interface is also more approachable than other software i've used in the past."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7064673)

EA

Eman A.

hr

> "One of its biggest drawbacks is that there is no phone support."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6513480)

DD

Denise D.

Web Consultant

> "Hootsuite is simply the best social media scheduling tool on the web."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7123415)

LT

London T.

CEO

> "I didn’t like the cost compared to the number of social accounts integrated."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6467647)

MW

Mary W.

HR Specialist

> "Myself and the other intern were able to work collaboratively in Hootsuite's workspace and efficiently manage our university's social media..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6301584)

KG

Kim G.

Performance Marketing Manager

> "The pricing is a bit steep, especially when you add team members."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6487682)

SJ

Steven J.

Digital Communications Manager

> "I like that it allows our team to manage all our social media accounts in one place and saves us time"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6553334)

ST

Sean T.

Content Streamer

> "Hootsuite posts are not completely customizable, there are posting aspects that are not possible through hootsuite that the actual social media..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___5095314)

JR

Jason R.

Owner

> "It’s perfect for handling the social presence of a growing brand or small business, giving me all the tools I need in one place."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6563995)

HC

Heather C.

Administrative Assistant

> "I am also less than satisfied with the analytics as a whole, as I was struggling to see the performance of particular posts as a single entity,..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6004727)

SH

Shir H.

Social Media Manager

> "I love how I can easily share content on additional channels, which helps increase website traffic and customer inquiries."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6649428)

SH

Simon H.

Marketing Manager

> "Hootsuite was not just super hard to use, it was expensive too."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6851053)

AF

A. F.

Entrepreneur

> "I liked the Hootsuite calendar tools and the ability to streamline my social media activity."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6529300)

AY

Ayrat Y.

manager

> "She was throwing blog post links at me every time I was trying to get actionable advice on how to make HootSuite work; after digging and..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6130798)

JR

Joel R.

Photographer

> "You can manage multiple platforms from the same account and it makes management for social media so much easier."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6392802)

NB

Nicole B.

Book Coach and Editor

> "It seems like Hootsuite only wants a particular type of user, and small businesses ain't it."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6610811)

AH

Amir H.

E-Commerce Manager

> "Being an E-Commerce Manager, it is important to have a stable social presence."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___7109129)

ES

Ekadashi S.

Administrative Assistant

> "Sometimes it gets connectivity issues."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6587793)

SE

Sitav E.

Marketing Associate

> "Hootsuite is incredibly easy to use, part of the hard parts of social media posting is keeping up with execution - Hootsuite allows you to..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6511298)

TM

Thomas M.

Marketing Specialist

> "The ease of batch re-scheduling a post across multiple platforms leaves a lot to be desired, but that is primarily the only pain point I have..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6055693)

JR

Jason R.

Owner

> "The ability to streamline all my social media accounts into one easy-to-navigate dashboard is a game-changer."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6563995)

JP

Jonathan P.

CEO

> "The price is prohibitive for a young startup with minimal budget"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6468341)

MV

Martin V.

Owner

> "What's more, it presented a great customisable dashboard of all the states of your posts and ads."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6524462)

RL

Rick L.

PR and Comms Director

> "Not up to speed, poor support and customer care"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6623467)

DE

Dimitra E.

Programs Director

> "Scheduling posts was simple, the automation saved time, and the analytics helped me track what was working."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6756064)

Gilmer S.

Marketing Manager

> "Another detail is that the programming does not allow as much flexibility when adjusting publication times when necessary."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___5030378)

RP

Rachel P.

Senior SEO Specialist

> "Great for scheduling posts and getting things live on time, plus the ability to preview each post before it goes live means you can make any..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___5026779)

KB

Kristen B.

Social Media Manager

> "It is too expensive; they do not offer a free plan anymore"

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6697322)

RG

Ruben G.

Owner

> "Overall great value if you're looking for a software to make your time and money work for you. If you need to post content, but don't have the..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6300875)

SR

Skyler R.

Freelance Social Media Specialist

> "It's expensive compared to other social media schedulers."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6557584)

RC

Ripon C.

IT Executive

> "Hootsuite provides detailed analytics and reporting features, enabling businesses to track social media engagement, performance, and customer..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___4801478)

JC

Jennifer C.

Recruiter

> "I do feel it is a little over priced for the service."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6509801)

Priyanka S.

Head of Marketing

> "Hootsuite has been great for managing content and campaigns, with strong support and useful features like Amplify."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6630932)

RG

Ruben G.

Owner

> "Not the easiest to work with, took me a bit of time to understand the software initially."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___6300875)

Gilmer S.

Marketing Manager

> "I also found the dashboard useful, which allows you to see the activity and engagement on each platform, as well as the statistical reports on..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___5030378)

JM

Jhonjerlyn M.

CEO

> "One of the negative things about this platform is that it is a bit complicated to manage messages received within it, when we link all the..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___3718617)

FV

Fabio V.

Marketing manager

> "Its centralized dashboard, scheduling, analytics, and team collaboration features make it an invaluable asset for managing multiple social..."

[See full review](https://www.capterra.com/p/121701/HootSuite/#Capterra___4956640)

Daniela P.

owner

> "zero customer service, empathy, humanity."

[See full review](https://www.capterra.com/p/121701/HootSuite/#GetApp___6487677)

[View Reviews](https://www.capterra.com/p/121701/HootSuite/reviews/)

DM

David M.

Technical Support Engineer

> "I enjoy the speed with which I could post updates and reply to users, which allows to maintain the active presence..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7072469)

AR

Amos R.

Owner

> "Sometimes the algorithm shows me the weirdest posts, it lacks team collaboration tools and you can't edit your posts..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7044596)

DD

Denise D.

Web Consultant

> "I deliver content from my blog and connect with some of the greatest people on the planet, Twitter, if used correctly..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7130134)

MMJ

Medina- Maldonado J.

Graphic designer

> "What I like least about Twitter is how algorithm determines the type of content to be seeing which could make me miss..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7136141)

Mustafa A.

Director

> "The introduction of monetization for creators and improved video features has made it more versatile, though it..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7127451)

Bryan J.

Democratic Presidential Candidate

> "The one dislike I got about twitter is about the disinformation that is sometimes spread on the website, I would..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7079464)

DM

Dennis M.

Senior Frontend Engineer

> "What i like most about twitter is the Blue-Check mark feature. When i see an account with a blue-Check mark i know..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6822811)

JFR

Joe Felix R.

Entertainer

> "The price isn't completely unreasonable, but it's not good to lock basic things like Post Engagement and longer posts..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7020552)

ET

Edward T.

Accountant

> "I adore Twitter mostly because it allows you to send an important message in a matter of seconds and be sure that..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7110995)

DM

Demi M.

Community Manager

> "Definitely, that's a bad thing to allow twitos to have access to an authentication badge just by paying"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6865575)

CJ

Cassandra J.

Electrical engineering

> "What I like most about Twitter is that you have the options to post and retweet people's post and communicate"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7047773)

GJ

George J.

Graphic designer

> "I also don’t like its customer support team because they always slow to respond."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

MA

Moath A.

Operations Manager

> "It’s enabled me to find new suppliers, stay on top of project trends, and even network with others dealing with the..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6855759)

JC

John C.

Graphic designer

> "I don’t like as It makes fake news spread fast"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

BR

Badru R.

Cyber security analyst

> "The fact that I get the latest and hottest news on it as it’s happening and also being able to connect with other..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6812880)

GG

Guy G.

Director

> "The noise - it's harder to get heard, and the stream seems more cluttered with ads than ever before"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6394284)

Ashish A.

Customer Service Representative

> "The platform’s real-time interaction and analytics tools enable us to customize our content and efficiently measure..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6372936)

JU

Juliet U.

case manager

> "It can be overwhelming due to so much news etc."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7039911)

Mustafa A.

Director

> "The ability to engage directly with industry leaders, creators, and public figures is unmatched."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7127451)

MB

Mohit B.

studying

> "Twitter has been criticized for problems with online bullying, cyberbullying, and trolling."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6366154)

MD

Mwangi D.

Senior UX Engineer

> "It allows me to connect with experts in different Disciplines across the world."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7002018)

Emily O.

Verification and Quality Assurance Officer

> "I don't like that Twitter/X is hard when it comes to building audience as a beginner"

[See full review](https://www.capterra.com/p/214056/Twitter/#GetApp___6676102)

DF

Daniel F.

Solutions Engineer

> "The search feature on Twitter/X has been great to find comments and information on topics of interest."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6887732)

AA

Amr A.

Paediatrician

> "Full of scammers for cryptocurrency and other financial frauds- limited direct messages chat and need premium..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4996388)

Iman G.

Student

> "You can use hashtags so that your tweet reaches to the like-minded people and people can comment on your tweet."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6683928)

Haidy M.

financial accountant

> "I am restricted to a limited number of letters, as it may sometimes be difficult for me to express myself using this..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6178536)

GJ

George J.

Graphic designer

> "It serves as a place of learning for me,also a place of entertainment and inspiration for me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

MAK

Muhammad Aamer K.

Full stack web developer

> "I do not like the pricing for account verification there should be a way where there is no payment needed for any..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6067290)

JM

John M.

Senior Software Engineer

> "It's simple to send direct messages with Twitter/X thus enhancing real-time team communication and collaboration."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6812948)

JH

Joseph H.

CEO

> "The account is still linked to my email, and I'm caught in a loop with their customer service team and literally..."

[See full review](https://www.capterra.com/p/214056/Twitter/#SoftwareAdvice___4945565)

JFR

Joe Felix R.

Entertainer

> "To be able to interact with people I enjoy watching on YouTube and talking with others regarding things of my..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7020552)

HB

Hillary B.

Nurse

> "I feel most of the communication is a bit too public"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6617715)

JM

John M.

System Engineer

> "It's possible to stream live videos using Twitter/X. Again, I can easily create and post contents with Twitter/X."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6743893)

Esteban G.

IT Technician

> "Unchecked racism, blatant extremists views and politics which complements the awful Ad placement if you ever buy one."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6078906)

MMJ

Medina- Maldonado J.

Graphic designer

> "I like the availability of hashtags and mention ."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7136141)

AK

Aniket K.

Content Writer

> "The only thing which least like about twitter is that there are some bot accounts which use to create spam for other..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6017798)

SE

Sarah E.

Microbiologist

> "It is very good for sharing updates and news."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7133906)

Deannna L.

Professional freelancer

> "Just be careful because there are a lot of fake accounts and scammers but that’s with any platform. When you write a..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4840687)

DA

Donald A.

Graphic Designer

> "They have helpful customer service team ,with beautiful features."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

MD

Mike D.

Owner

> "Unfortunately, the sources of the news are bias"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6631755)

OK

Omar K.

Fulfillment Specialist

> "Overall Twitter/x is an excellent social media platform to get people’s opinions and thoughts and to show your..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6634476)

SB

Sotiris B.

Digital Marketing Consultant

> "Years ago I had my account suspended along with 85,000 followers for 5 years but then I got it back minus 20,000 of..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4833917)

LW

Levin W.

Cashier

> "Overall experience is top tier social media I use it everyday I post all day long I love this app perfect"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7107188)

Esteban G.

IT Technician

> "Previous features that were free now put behind a paywall and egregious prices for the API."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6078906)

JG

Johnson G.

Graphic designer

> "Their customer service staff is competent and quick to respond, which is why I like them."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7088632)

NR

Natalie R.

Administrator

> "I often get recommended content that I am not interested in"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6559968)

DM

Dennis M.

Senior Frontend Engineer

> "Furthermore, getting real-time news information is easy via the trending feature."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6822811)

EP

Elijah P.

CEO

> "Scams can popup more often because you only have to pay for verification instead of being reviewed."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6289564)

JU

Juliet U.

case manager

> "There is also twitter space which helps one connect and learn."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7039911)

VR

Verified Reviewer

devlopeur

> "This can create echo chambers where users are only reinforced in their existing beliefs"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6289361)

GJ

George J.

Graphic designer

> "I love as it makes family connections to themselves."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

TL

Tyson L.

San Miali Electrician

> "Some of the ads and challenging to navigate and filter out unwanted content."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___5024443)

JC

John C.

Graphic designer

> "I like its hashtag feature"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

TC

Tanirah C.

Manager

> "It has a lot of news like nonsense news pages that pop up even if it wasn’t recommended"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6278488)

DA

Donald A.

Graphic Designer

> "It has awesome social media management"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

TA

Tahsim A.

Engineering Lead

> "Secondly, Twitter as a platform seems highly reactionary and very snappy and high level in terms of content."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4836342)

JC

John C.

Graphic designer

> "It makes content publishing easy"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

AA

Abdulaziz A.

Doctor

> "The paid blue verification and the location GPS ( from earth ) its silly"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4838596)

Betty O.

Founder

> "I love the "related posts" feature, It gives you several ideas and increases post reach"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6415998)

VR

Verified Reviewer

Backend Engineer

> "I think there are too many bot accounts on Twitter that could ruin our experience."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6077529)

MB

Mohit B.

studying

> "One of the most important things about Twitter is that you can easily share others' messages by retweeting them."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6366154)

Matej P.

Assistant Director

> "Inability to stop harassment of some extreme groups."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6188606)

NZ

Najmeh Z.

PhD student

> "I stay informed about global trends by following debates and tracking tweets from companies and individuals I'm..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6064285)

CC

Carlos C.

Project Manager

> "Too much fake news and advertising pop-ups."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4833343)

NR

Natalie R.

Administrator

> "It helps me stay up to date with other researchers in my field and the projects they are working on"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6559968)

DFH

Diane F H.

Bus Driver Trainer Dispatcher

> "It entraps users to use up too much of their personal time"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6288447)

JG

Johnson G.

Graphic designer

> "Its easy learning curve appeals to me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7088632)

PK

Prafull K.

Freelance

> "It can be annoying at times to simply see offensive tweets."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6170059)

JB

Joshua B.

Ceo

> "I was blown away when I seen the topics being discussed."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7045846)

MD

Muhanad D.

engineer

> "You must follow up on some posts that contain immoral content"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6143344)

ET

Edward T.

Accountant

> "I also like as their customer support team is so helpful."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7110995)

JF

Jessica F.

Author

> "Most of my tweets don't get many views. But this is probably my fault, not Twitter's.)"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6169759)

SA

Sarah A.

Researcher

> "Another thing I like about X is you can engage with content creators and representatives on this user friendly social..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6602895)

AA

Amr A.

Paediatrician

> "I am on twitter since 2011 but the problem now limited daily chat"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4996388)

Emily O.

Verification and Quality Assurance Officer

> "I like that Twitter/X helps build my personal brand through its post feature."

[See full review](https://www.capterra.com/p/214056/Twitter/#GetApp___6676102)

TD

Teddy D.

Director of Recruiting

> "One thing that I liked the least about Twitter was the Twitter blue feature. "

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4834166)

DA

Donald A.

Graphic Designer

> "Incredible post management"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

Sharon B.

Owner

> "The Trends that are shown are not focused on my country, when I choose Duth it shows trends from the Netherlands,..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4713839)

AJ

Alan J.

Servente

> "Being able to post photos and videos freely like Instagram."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6710819)

VR

Verified Reviewer

Backend Engineer

> "They like to spam in every post and feel annoying for me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6077529)

[View Reviews](https://www.capterra.com/p/214056/Twitter/reviews/)

## User interface

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

4.37 (3,796)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)

4.52 (1,799)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Hootsuite

Top features

38/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   Activity Tracking
-   Advertising Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Blogs
-   Calendar Management
-   Chat/Messaging
-   Commenting/Notes
-   Contact Database
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Engagement Tracking
-   Event Calendar
-   Event Management
-   File Management
-   Filtering
-   Generative AI
-   Group Management
-   Knowledge Base Management
-   Live Chat
-   Media Library
-   @mentions
-   Mobile Access
-   Monitoring
-   Online Forums
-   Personalization
-   Real-Time Chat
-   Real-Time Notifications
-   Real-Time Updates
-   Reporting & Statistics
-   Role-Based Permissions
-   Single Sign On
-   Social Media Integration
-   Social Promotion
-   Tagging
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/121701/HootSuite/#features)

Twitter/X

10/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   Activity Tracking
-   Advertising Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Blogs
-   Calendar Management
-   Chat/Messaging
-   Commenting/Notes
-   Contact Database
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Engagement Tracking
-   Event Calendar
-   Event Management
-   File Management
-   Filtering
-   Generative AI
-   Group Management
-   Knowledge Base Management
-   Live Chat
-   Media Library
-   @mentions
-   Mobile Access
-   Monitoring
-   Online Forums
-   Personalization
-   Real-Time Chat
-   Real-Time Notifications
-   Real-Time Updates
-   Reporting & Statistics
-   Role-Based Permissions
-   Single Sign On
-   Social Media Integration
-   Social Promotion
-   Tagging
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/214056/Twitter/#features)

### Recognition

Hootsuite is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Twitter/X

### Deployment & support

Hootsuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Twitter/X

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hootsuite

-   By Hootsuite Media
-   Located in Canada
-   Founded in 2008

Twitter/X

-   By Twitter
-   Located in United States
-   Founded in

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$249/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/121701-247569/HootSuite-vs-Oktopost)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,799)](https://www.capterra.com/p/214056/Twitter/reviews/)

vs

[NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/)

Contact vendor for pricing

Price

$75/month

4.4

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/142037-214056/NiceJob-vs-Twitter)