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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.
Startups that want to reply to people online.
I have been using Hootsuite daily for over 2 years and I am quite happy with it. It is definitely useful if you have several social media accounts and want to be active on all of them simultaneously.
Poor Customer Service and no credit issued when internally know issues are brought to attention. Meaning they knew about their software not working yet did nothing to notify their customer base.
It's got a free version with good functionality, the paid version offers some nice upgrades, and it does have Instagram integration. You can save posts as drafts to get around the scheduling limit.
Absolutely ridiculous!!!! As a small business owner every penny counts and this practice is unacceptable.
Such a easy and helpful tool for scheduling social media for an organization. I do not know how I lived without it before but I am very happy that I have it now.
It would be unfair to criticize such a software that provides planned and organized use.
What I love most about this software is its ability to track Twitter conversations. In fact, one of the most helpful aspects of this software is using it for Twitter and Twitter Chats.
Additionally at least once or twice the scheduled content has failed to post, and it is difficult to track these.
The most impressive aspect to me is the speed of notifications: they happen almost in real-time. I appreciate the different filter syntax features.
There's no option for applying filter subsets (keywords + operands) globally to all filters, which can be a minor pain if you have a lot of filters and need to tweak a filter that applies to them all.
We were very happy to discover that Syften allows us to achieve exactly what we were trying to accomplish.
There's no way to schedule what time you receive the daily email alerts.
I would definitely recommend this product to anyone looking for a reliable, easy-to-use solution to monitor keywards online.
I highly recommend Syften, in fact it's probably the only vendor I actively recommend to people without them asking about it.
Rick K.: Hi, I'm Rick, the owner of a small business. We're under 10 people, and I give Hootsuite a five out of five. Previously, we were just using Twitter, and that just didn't give us the depth of scheduling and the ability to crosspost to multiple platforms. Hootsuite allowed us to do all the crossposting we wanted, and with our small business, we didn't even need to pay for Hootsuite. I think we got three separate accounts for free, like three seats to post to three different social media platforms for free, and we didn't need more than that so price was a factor. Getting started with Hootsuite was really simple. It was really just a matter of still having to create the content for social media. Hootsuite made it so we could just post it into Hootsuite, then schedule it, and it was ready to post. I mean, as soon as that date and time came around, Hootsuite auto posted it for us, which was great. I would say just jump in with Hootsuite. It has been the best software that we've used to help us with our social media in terms of posting and scheduling so that we didn't have to take time every single day and remember to post. We just scheduled a week, sometimes even a month in advance.
Hootsuite
Top FeaturesSyften
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