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Designed for auto repair shops, multi-location and independent auto shops, the automotive shop management software helps run repair services business, build customer loyalty, and boost profits.
Designed for auto repair shops, service advisors, parts sourcing departments, digital inspection teams, and shop management professionals, the tool helps order parts, inspect vehicles, and more.
I've been really happy with Shop Boss. I had it recommended to me by a friend who has a shop, and I've recommended it to a few people also.
Stop wasting your time looking at other systems.
User friendly, ability to access online (nice for us to check in while on vacation), quality, constantly adding new features to keep up with the technological changes, excellent price point.
Scheduling doesnt work for what we need. Very confusing to navigate.
I like how easy it is to learn and access. The ability to look up labor times is a huge help for this program also.
Scheduling and assigning techs to jobs is confusing.
They offer great support. Product is great compared to other options we have had and tried.
The fact that it is so consistently down, or being worked on. And all we get is a sorry.
I genuinely feel like the team there care about our business and really want the best, from [SENSITIVE CONTENT] and my boys [SENSITIVE CONTENT] at Tech Support.
I hate to be a downer here but...… I really hate the taxes I have been having to pay since making the change. I mean I have multiplied the taxes several times and it really is painful.
WE have never ask for help and not had a return in less that 5 minutes with resolution every time, Our overall experience is AWESOME.
Don’t be sold by imitations and inferior sales tactics.
I love shop 4D, the company is great, lead by great people. They offer everything from shop management, to marketing, to coaching.
I started using Shop4D within a year of when they opened for business. I was struggling because of family health problems.
We quickly bring the new hires up to speed and they can learn how to be really good at what they do. The weekly training and the built in training is amazing.
The hardest part of this software was learning this software. I'm highly skilled in the computer area and I struggled a little in the first week.
Frank: Hi, I'm Frank. I have been with Eagle Transmissions for about 13 years and about 40 years in the industry, so I've used lots of different software. Shop Boss is a five. It's the best I've used. I started using software when our company developed their own and it was pretty haphazardly put together. Just did not work well. Switched to Tekmetric. Tekmetric was very cumbersome for me to use. I'm not much of a computer guy. It was just hard for me to negotiate and get around. I used ProfitBoost and then went to Shop Boss. Shop Boss is by far my favorite because of primarily, the support team that they have in place. We chose Shop Boss primarily because of the support group that they have. I'm not a computer person, so there's been quite often that I've needed some assistance in negotiating and working a repair order and so on and so forth. They're a click away. I mean, I can legitimately click on my mouse about three times, and within 20 or 30 seconds I've got one of the support people chatting with me. And if they need to, they'll pick up the phone and call me. But they have gotten me through every problem or concern or issue that I've ever had, and most of them are because I am just not a computer person, and they take good care of me. I tried that with Tekmetric and I just did not have the support. I certainly didn't have the same kind of support with ProfitBoost, and with the software that our company tried to develop, there was no support group. So they have been extremely helpful. Plus it had a financial advantage. It was a lower monthly price than several of them that I did look at. We were using ProfitBoost just before we moved to Shop Boss. I had no problem at all making the transition to Shop Boss. I had actually tried Tekmetric at another store and used it for about three weeks, and never got comfortable or familiar with it. When Shop Boss came in, it was one or two clicks to the support group, to ask a couple of basic questions and we were off and running. It's just very easy for me to negotiate. The people in the support group have actually even gone to the trouble of creating a couple of specific reports that are just for my company, just for my shop, that we needed. They have just always been there. It's just as smooth and seamless as you could imagine, for me. If someone came to me and asked me which software to pick or what I thought about Shop Boss, they'd probably get tired of hearing me extol the virtues. It's just been really good for me. I'm not a computer guy, like I said. It's easy to work. It gives me a myriad of different reports. It gives you all of the statistics you could possibly hope for to effectively and profitably manage a shop. It does my productions. I do my production scheduling for it. I keep up with my cores that have to be returned. I can keep up with warranty claims and payments. It does everything that I can imagine any shop owner would need.
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