# Compare Shop Boss vs Shopmonkey 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Shop Boss and Shopmonkey based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/121909-169022/Shop-Boss-Pro-vs-Shopmonkey --- # Shop Boss vs Shopmonkey Features and Cost Comparison Last updated July 1st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Shop BossShopmonkey2/4 selected [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) [## Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting Price $199.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [89 reviews](#user-reviews) Positive 81 Neutral 3 Negative 5 [## Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Starting Price $239.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [265 reviews](#user-reviews) Positive 240 Neutral 11 Negative 14 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Auto Repair Software Best performer 43 / 45 Only Shop Boss - Generative AI - Prioritization - Records Management 40 / 45 User satisfaction User satisfaction 4.4 User reviews[89](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.5 User satisfaction 4.6 User reviews[265](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $199Flat Rate, Per Month - Free version - Free trial Price starts from $239Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for auto repair shops, multi-location and independent auto shops, the automotive shop management software helps run repair services business, build customer loyalty, and boost profits. Best for Shopmonkey is the all-in-one shop management software purpose-built for every type of auto repair shop. It manages and simplifies business operations to save time and increase revenue. ## User reviews Pros & cons TE Tolga E. Head of Department > "I appreciated the real-time view of the status of the organization through the BOSS Board where I was able to..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6778014) Heather K. Operations Support > "It is also lacking when it comes to AP and inventory controls." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___7086169) II Ifechukwu I. Manager > "Shop Boss aims to provide automotive repair shops with the tools necessary to manage and grow their businesses..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6713456) OT Olarinde T. Director > "The mobile app version could use some improvements—it occasionally lags or crashes." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6781505) AS Aditi S. Partner > "It's majorly focused to provide for the automobile field, it's inspection features are quite robust providing..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6702108) AB Arnold B. CEO > "Interface could be cleaner, feels a bit cluttered at times." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6795846) CB CHAMSI B. IT Manager > "It helps our customers develop more trust and understanding of the repairs that they need, which increase..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6796298) AN Ahmed N. Project Manager > "I did experience little lags with regards to the update of the data." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6794314) TE Tolga E. Head of Department > "It improved the means to supervise daily results and assisted in making fast decisions which directly affect..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6778014) AA Alpay A. merch > "Kinda dated, like it’s stuck in the early 2000s." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6713850) SmF Syeda muneera F. Syeda > "Consistently leads by example balancing fairness with approachability their dedication to resolving conflicts..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6784360) AA Alpay A. merch > "Honestly, there’s not a ton I disliked about Shop Boss, but a few things bugged me." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6713850) Heather K. Operations Support > "There are numerous reports in the system and this makes it easy to use out of the box." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___7086169) VL Victor L. CEO > "missing some integrations, not synced dispatch board" [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6195178) WB Wail B. Instructor > "The VIN scanner and plate decoding save a lot of time during check-in." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6768450) TS Tim S. Owner > "Also, it I create multiple orders, and order from of them, all the orders get erased. If I decline a job,..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3125666) AB Arnold B. CEO > "Helped streamline our workflow a lot. Once the team got used to it, we were moving jobs through the shop much..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6795846) DZ Dallas Z. owner > "Since Shopboss is web based when ever the software goes down I am unable to look up customer information or..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3131410) SS Sidina S. Assistance > "The reporting and inventory tracking features are also very helpful." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6797979) EP Ethan P. Sales Manager > "As far as scheduling goes its just too cluttered." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___4570469) OT Olarinde T. Director > "I also appreciated the quick access to customer data and repair history." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6781505) AG Allison G. President/Owner > "Cannot separate multiple vehicles from one owner. " [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3142591) JM Joseph M. Mechanic > "Friendly interface very good solid just needs a few tweaks and I believe it would be a great thing to use in..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6670023) MH Melissa H. admin > "price , integrations that i cant use ie not Canadian compatible" [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3122452) OT Olarinde T. Director > "It significantly improved our workflow and communication across the team." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6781505) RD Rob D. equipment manager > "scheduling and assigning techs to jobs is confusing" [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3138718) OT Olarinde T. Director > "With a few minor upgrades, it could easily be a 5-star platform." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6781505) JT Julie T. service writer > "scheduling doesnt work for what we need." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3122598) JAR Jade Anthony R. Admin Clerk > "I do like the standard pricing of the Shop Boss, it starts with $199/month" [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6630252) JT Julie T. service writer > "cost is not worth the few features we use." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3122598) OT Olarinde T. Director > "Overall, Shop Boss has been a reliable and effective solution for managing shop operations." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6781505) JT Julie T. service writer > "features dont always work as we need." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3122598) BP Brandon P. Lead man > "Helps me organize my business and makes it easier to manage" [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6734561) AG Allison G. President/Owner > "Inventory is not easy to navigate." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3142591) [View Reviews](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) VB Vanessa B. Bookkeeper > "It provides a wide range of high-quality items, ensuring customers have plenty of options to choose from." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735) AH Amanda H. Accountant > "Now, we can't get those same people to reply to our texts or emails, and the front-line customer service can't help with..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6883736) CS Cherif S. HR Manager > "It has seamless features that helps us fix issues with efficiency." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117) VB Vanessa B. Bookkeeper > "This flexibility may create risks related to data integrity and trust." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735) AS Adewale S. HIO > "Overall, i think that the shop.onkey application is great as it affords me the secured transaction i need." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829) RA Rania A. Bookkeeper > "Also, the team has to actually push through the workforce for it to work properly, which doesn't always happen, so again,..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) DB Desi B. Project manager > "What I found most likable about shop monkey was how much it simplified the shop’s workflow for management" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6853823) JA Joe A. Owner and operator > "Price, issues with customer view when customer sees invoice or estimate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403) RA Rania A. Bookkeeper > "The team that onboarded us gave us full confidence that they would help us merge it with QuickBooks seamlessly." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) BG Bruce G. President > "they are getting a 1 star rating because I don't have the option to give them a zero." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6882415) JH John H. President > "The software helped us elevate efficiency in our shops and increased revenue by 85%." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6790695) KH Kevin H. Owner > "Reports aren't accurate, sales reports aren't accurate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) RA Rania A. Bookkeeper > "Shopmonkey does a great job of making the workflow easier to manage." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) RM Ricardo M. SERVICE MANAGER > "I understand the issue lies with MOTORDriven , the company used for labor times and information, but If I'm paying for a..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) AS Adewale S. HIO > "Also, it gives much value for money." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829) JG Jeremy G. Lead Mechanic > "There is way too much to do and it takes the bookkeeping aspect of the mind a bit." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) HG Heldor G. Assessor > "Shopmonkey is a solid tool for auto shops, it’s well worth the effort for learning." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6758888) RM Ricardo M. SERVICE MANAGER > "Recently for about ~2 months it has not been working properly and I have to do extra steps to get that information in a..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) JA Joe A. Owner and operator > "Interactive and saving feature was useful." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403) KH Kevin H. Owner > "Save your money, this product was written by a toddler with an etch a sketch." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) CS Cherif S. HR Manager > "The dashboard is intuitive and very easy to use." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117) RM Ricardo M. SERVICE MANAGER > "UNABLE TO LOOKUP LABOR SERVICES INTERMITTENTLYSometimes we punch in the VIN and we cannot look up labor times for..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) NS Nicole S. Research Analyst > "Shopmonkey has amazing customer support." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6865092) LE Lisa E. Owner > "Sometimes we make mistakes by deleting or changing price in work order and there is no way to undo a change that was made" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4921540) RS Rupal S. Co ordinator > "From scheduling and estimating to invoicing and inventory management, Shopmonkey has got covered everything" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6113049) SV Sajeev V. Manager > "Unprofessional, Poor Service & Hidden Cancellation Policy" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6837535) JS Joao S. Customer success executive > "Easy to setup and implement with our ERP and accounting software." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6398219) KH Kevin H. Owner > "Constant bugs, constant problems." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) BM Brian M. CEO > "The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902) KH Kevin H. Owner > "Inventory isn't accurate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) RY Rolanda Y. Office Manager > "The system for the technicians is wonderful as well, adding notes for the service writer, clocking in/out of jobs, having..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) KH Kevin H. Owner > "Customer support is non existent." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) MS Martin S. Owner > "The platform has helped me achieve optimum profitability by working within my budget parameters and providing valuable..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4788209) BM Brian M. CEO > "issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support,..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902) VR Verified Reviewer Help > "There might be a mobile app available, enabling users to access essential features on-the-go." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4929638) RY Rolanda Y. Office Manager > "We still have connectivity issues sometimes and there are item types that aren't able to transfer over from Quickbooks..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) JG Jeremy G. Lead Mechanic > "It is user friendly for those of us not super online." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) LF Luis F. President > "The platform is good but does have glitches that nobody seems to care to address or respond." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) KN Kaylee N. Secretary > "I started at this job with the worry that I would struggle with the computer system, but after only an hour of navigating..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6208197) NH Nicole H. Owner > "That is a loss in revenue yet they charge more than others in the industry like Mitchell." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6174804) LA Lagi A. Service Writer/Manager > "Overall experience is that it has made it easy to manage our workload, deliver estimates more efficiently, build a good..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898) LF Luis F. President > "Been a customer for almost 4 years and have noticed the decline in the technical support." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) LA Lagi A. Service Writer/Manager > "Everything about this software has made work life so much easier and also has helped us to bring in more business and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898) JA Jason A. operations asst. manager > "i found their terminology to be odd and un-intuitive." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6328433) Rocco R. Material handler > "The extra features especially in diagnostic repairs and labor times also very good to have the manuals for each vehicle..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4419127) JB Joshua B. Manager > "This is a software created by people who do not work in the automotive industry and do not know how a shop works." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___3817454) JG Jeremy G. Lead Mechanic > "Shop Monkey is so simple to use compared to competitors." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) TR Todd R. CEO > "We've cancelled and moved on to Zoho due to lack of support and cost structure for multiple entities." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740) GH Gloria H. Co-owner > "Parts ordering, Quick Books(even though we no longer use QuickBooks), cloud option are all pros and I’m overall satisfied..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4449649) AG Ana G. VP > "Not enough preloaded data or procedure for transmission." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460) MM Micah M. Owner/Manager > "Has helped us keep track of things a lot better and take our customer information side of things to the next level." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566) LF Luis F. President > "Technical support has become terrible." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) MR Michelle R. CFO > "The fact that it interfaces so well with Quickbooks is a huge benefit to keeping our operations running smoothly and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445) MR Michelle R. CFO > "Everything had to be processed manually which was messy and exhausting." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445) RY Rolanda Y. Office Manager > "It has made scheduling a breeze with quotes attached to each appointment eliminating any confusion." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) MM Micah M. Owner/Manager > "The onboarding of the program to our business was tedious and somewhat difficult." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566) TD THomas D. Sales, Integration > "It gives our business the ability to maximize efficiency, save time, and allows us to devote more attention to our..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3418090) MP Maxim P. Owner > "It doesn't have any support for chargebacks or disputes" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___4406047) DT Daniel T. Owner > "I recently needed a specific wiring diagram that wasn't immediately available and \[SENSITIVE CONTENT\] from customer..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3353382) TR Todd R. CEO > "Chat support is non-existent." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740) AG Ana G. VP > "Hopefully in the future they will be able to update there program to update the transmission side of the programming." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460) NH Nate H. Owner/ Service Writer > "The system is very bad at doing its own math." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848286) DD DANIEL D. OWNER/ OPERATOR > "Creating and saving CANNED services saves valuable time, and simplifies creating work orders and estimates/invoices." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051) KP Ken P. Owner > "All, found the system too complicated to manipulate. " [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4864107) JG Josh G. Owner > "Great communication ability between our shop and customers" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848807) Kevin W. Supply Chain Manager > "Less user-friendly than other options available in recent years." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3822949) DD DANIEL D. OWNER/ OPERATOR > "Being able to create CANNED services, and the different ways to keep customers informed via text/email are cruxes for me." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051) RF Rebecca F. Controller > "There seems to be a bit of functionality that is missing (i.e processing a return) - however when I reach out to support..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2311423) DH David H. Owner/Diagnostic Tech > "The time savings and accuracy are astonishing, I don't know how other shops work without it." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4299898) DL Dimitri L. Owner > "Basically not allowing us to print an invoice if we didn't input the mileage out." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2560364) LF Luis F. President > "Easy to use and comprehensive with the features needed" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) AP Alyssa P. service writer > "theres also constantly a rounding issue that when we pull over the quick books its off by a penny... so our invoices are..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2541250) HT Heng T. Lawyer > "It’s very fast and quick to use but expensive" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4956231) TS Tessa S. Owner/Service Writter > "Penny rounding on most invoices is incorrect due to a rounding logic error." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2450121) Kevin W. Supply Chain Manager > "They seem to truly understand how shops run and how to transform that into digital tools." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3822949) SK Syed K. Owner > "Their electronic customer communication is hit or miss and often tiem not reaching customers." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588) BB Bryson B. President & Operations Manager > "Overall it is completely fantastic and we trust updates are coming and that part of what we love, that it is constantly..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837782) SK Syed K. Owner > "Their reporting is very confusing and I was not easily able to track my shop's profitability ." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588) Minkyo J. Graduate Student > "My uncle runs an auto shop and I suggested he try this to manage things that he used to manage manually and he LOVES it." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3475175) SB Scott B. Business Development > "The software is expensive to begin with, so adding Canadian exchange on top is painful." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2537845) [View Reviews](https://www.capterra.com/p/169022/Shopmonkey/reviews/) ## User interface 4.45 (89) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) 4.60 (265) ### Features Shop Boss Top features 43/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/121909/Shop-Boss-Pro/#features) Shopmonkey 40/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/169022/Shopmonkey/#features) ### Recognition Shop Boss is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Auto RepairSoftware (2023)  Shopmonkey Best Value Auto RepairSoftware (2022)  ### Deployment & support Shop Boss Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shopmonkey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Shop Boss - By Vehlo - Located in United States - Founded in 2006 Shopmonkey - By Shopmonkey - Located in United States - Founded in 2016 ## Popular Comparisons [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/) $239/month Price $39.99/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169022-201737/Shopmonkey-vs-ARI) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) $239/month Price $179/month 4.5 Features 4.8 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/169022-216500/Shopmonkey-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) $239/month Price $59.99/month 4.5 Features 4.9 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147213-169022/AutoRepair-Cloud-vs-Shopmonkey) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (262)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) $239/month Price $109/month 4.5 Features 4.1 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/61551-169022/NAPA-TRACS-vs-Shopmonkey) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [Fullbay](https://www.capterra.com/p/170876/Fullbay/)[4.65 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/) $239/month Price $188/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169022-170876/Shopmonkey-vs-Fullbay) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[4.02 (101)](https://www.capterra.com/p/10010667/Alldata/reviews/) $239/month Price $199/month 4.5 Features 4.1 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/169022-10010667/Shopmonkey-vs-Alldata)