# Compare Shop Boss vs Shopmonkey 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Shop Boss and Shopmonkey based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/121909-169022/Shop-Boss-Pro-vs-Shopmonkey --- # Shop Boss vs Shopmonkey Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Shop BossShopmonkey2/4 selected [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) [## Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting Price $199.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [89 reviews](#user-reviews) Positive 81 Neutral 3 Negative 5 [## Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.6 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Starting Price $199.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment VB Based on [265 reviews](#user-reviews) Positive 240 Neutral 11 Negative 14 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Auto Repair Software Best performer 43 / 45 Only Shop Boss - Chat/Messaging - Electronic Signature - Generative AI 36 / 45 User satisfaction User satisfaction 4.4 User reviews[89](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.5 User satisfaction 4.6 User reviews[265](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $199Flat Rate, Per Month - Free version - Free trial Price starts from $199Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for auto repair shops, multi-location and independent auto shops, the automotive shop management software helps run repair services business, build customer loyalty, and boost profits. Best for Designed for auto repair shops, tire shops, quick lube shops, truck repair shops, wrap and detail shops, marine repair shops, and motorcycle repair shops, the tool helps manage business operations. ## User reviews Pros & cons TE Tolga E. Head of Department > "I appreciated the real-time view of the status of the organization through the BOSS Board where I was able to..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6778014) Heather K. Operations Support > "It is also lacking when it comes to AP and inventory controls." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___7086169) II Ifechukwu I. Manager > "Shop Boss aims to provide automotive repair shops with the tools necessary to manage and grow their businesses..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6713456) OT Olarinde T. Director > "The mobile app version could use some improvements—it occasionally lags or crashes." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6781505) AS Aditi S. Partner > "It's majorly focused to provide for the automobile field, it's inspection features are quite robust providing..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6702108) AB Arnold B. CEO > "Interface could be cleaner, feels a bit cluttered at times." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6795846) CB CHAMSI B. IT Manager > "It helps our customers develop more trust and understanding of the repairs that they need, which increase..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6796298) AN Ahmed N. Project Manager > "I did experience little lags with regards to the update of the data." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6794314) TE Tolga E. Head of Department > "It improved the means to supervise daily results and assisted in making fast decisions which directly affect..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6778014) AA Alpay A. merch > "Kinda dated, like it’s stuck in the early 2000s." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6713850) SmF Syeda muneera F. Syeda > "Consistently leads by example balancing fairness with approachability their dedication to resolving conflicts..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6784360) AA Alpay A. merch > "Honestly, there’s not a ton I disliked about Shop Boss, but a few things bugged me." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6713850) Heather K. Operations Support > "There are numerous reports in the system and this makes it easy to use out of the box." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___7086169) VL Victor L. CEO > "missing some integrations, not synced dispatch board" [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6195178) WB Wail B. Instructor > "The VIN scanner and plate decoding save a lot of time during check-in." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6768450) TS Tim S. Owner > "Also, it I create multiple orders, and order from of them, all the orders get erased. If I decline a job,..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3125666) AB Arnold B. CEO > "Helped streamline our workflow a lot. Once the team got used to it, we were moving jobs through the shop much..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6795846) DZ Dallas Z. owner > "Since Shopboss is web based when ever the software goes down I am unable to look up customer information or..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3131410) SS Sidina S. Assistance > "The reporting and inventory tracking features are also very helpful." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6797979) EP Ethan P. Sales Manager > "As far as scheduling goes its just too cluttered." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___4570469) OT Olarinde T. Director > "I also appreciated the quick access to customer data and repair history." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6781505) AG Allison G. President/Owner > "Cannot separate multiple vehicles from one owner. " [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3142591) JM Joseph M. Mechanic > "Friendly interface very good solid just needs a few tweaks and I believe it would be a great thing to use in..." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6670023) MH Melissa H. admin > "price , integrations that i cant use ie not Canadian compatible" [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3122452) OT Olarinde T. Director > "It significantly improved our workflow and communication across the team." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6781505) RD Rob D. equipment manager > "scheduling and assigning techs to jobs is confusing" [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3138718) OT Olarinde T. Director > "With a few minor upgrades, it could easily be a 5-star platform." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6781505) JT Julie T. service writer > "scheduling doesnt work for what we need." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3122598) JAR Jade Anthony R. Admin Clerk > "I do like the standard pricing of the Shop Boss, it starts with $199/month" [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6630252) JT Julie T. service writer > "cost is not worth the few features we use." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3122598) OT Olarinde T. Director > "Overall, Shop Boss has been a reliable and effective solution for managing shop operations." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6781505) JT Julie T. service writer > "features dont always work as we need." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3122598) BP Brandon P. Lead man > "Helps me organize my business and makes it easier to manage" [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___6734561) AG Allison G. President/Owner > "Inventory is not easy to navigate." [See full review](https://www.capterra.com/p/121909/Shop-Boss-Pro/#Capterra___3142591) [View Reviews](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) VB Vanessa B. Bookkeeper > "It provides a wide range of high-quality items, ensuring customers have plenty of options to choose from." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735) AH Amanda H. Accountant > "Now, we can't get those same people to reply to our texts or emails, and the front-line customer service can't help with..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6883736) CS Cherif S. HR Manager > "It has seamless features that helps us fix issues with efficiency." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117) VB Vanessa B. Bookkeeper > "This flexibility may create risks related to data integrity and trust." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7139735) AS Adewale S. HIO > "Overall, i think that the shop.onkey application is great as it affords me the secured transaction i need." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829) RA Rania A. Bookkeeper > "Also, the team has to actually push through the workforce for it to work properly, which doesn't always happen, so again,..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) DB Desi B. Project manager > "What I found most likable about shop monkey was how much it simplified the shop’s workflow for management" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6853823) JA Joe A. Owner and operator > "Price, issues with customer view when customer sees invoice or estimate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403) RA Rania A. Bookkeeper > "The team that onboarded us gave us full confidence that they would help us merge it with QuickBooks seamlessly." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) BG Bruce G. President > "they are getting a 1 star rating because I don't have the option to give them a zero." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6882415) BM Brian M. CEO > "The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902) BM Brian M. CEO > "issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support,..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4854902) RY Rolanda Y. Office Manager > "The system for the technicians is wonderful as well, adding notes for the service writer, clocking in/out of jobs, having..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) RY Rolanda Y. Office Manager > "We still have connectivity issues sometimes and there are item types that aren't able to transfer over from Quickbooks and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) JH John H. President > "The software helped us elevate efficiency in our shops and increased revenue by 85%." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6790695) SV Sajeev V. Manager > "Unprofessional, Poor Service & Hidden Cancellation Policy" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6837535) RA Rania A. Bookkeeper > "Shopmonkey does a great job of making the workflow easier to manage." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7016728) KH Kevin H. Owner > "Reports aren't accurate, sales reports aren't accurate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) AS Adewale S. HIO > "Also, it gives much value for money." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7086829) RM Ricardo M. SERVICE MANAGER > "I understand the issue lies with MOTORDriven , the company used for labor times and information, but If I'm paying for a..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) HG Heldor G. Assessor > "Shopmonkey is a solid tool for auto shops, it’s well worth the effort for learning." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6758888) JG Jeremy G. Lead Mechanic > "There is way too much to do and it takes the bookkeeping aspect of the mind a bit." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) LA Lagi A. Service Writer/Manager > "Overall experience is that it has made it easy to manage our workload, deliver estimates more efficiently, build a good..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898) RM Ricardo M. SERVICE MANAGER > "Recently for about ~2 months it has not been working properly and I have to do extra steps to get that information in a..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) LA Lagi A. Service Writer/Manager > "Everything about this software has made work life so much easier and also has helped us to bring in more business and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836898) KH Kevin H. Owner > "Save your money, this product was written by a toddler with an etch a sketch." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) JA Joe A. Owner and operator > "Interactive and saving feature was useful." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6579403) RM Ricardo M. SERVICE MANAGER > "UNABLE TO LOOKUP LABOR SERVICES INTERMITTENTLYSometimes we punch in the VIN and we cannot look up labor times for anything." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___5070156) CS Cherif S. HR Manager > "The dashboard is intuitive and very easy to use." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___7114117) LE Lisa E. Owner > "Sometimes we make mistakes by deleting or changing price in work order and there is no way to undo a change that was made" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4921540) NS Nicole S. Research Analyst > "Shopmonkey has amazing customer support." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6865092) KH Kevin H. Owner > "Constant bugs, constant problems." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) RS Rupal S. Co ordinator > "From scheduling and estimating to invoicing and inventory management, Shopmonkey has got covered everything" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6113049) JA Jason A. operations asst. manager > "i found their terminology to be odd and un-intuitive." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6328433) MM Micah M. Owner/Manager > "Has helped us keep track of things a lot better and take our customer information side of things to the next level." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566) KH Kevin H. Owner > "Inventory isn't accurate." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) JS Joao S. Customer success executive > "Easy to setup and implement with our ERP and accounting software." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6398219) KH Kevin H. Owner > "Customer support is non existent." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6808812) MR Michelle R. CFO > "The fact that it interfaces so well with Quickbooks is a huge benefit to keeping our operations running smoothly and..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445) AG Ana G. VP > "Not enough preloaded data or procedure for transmission." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460) MS Martin S. Owner > "The platform has helped me achieve optimum profitability by working within my budget parameters and providing valuable..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4788209) LF Luis F. President > "The platform is good but does have glitches that nobody seems to care to address or respond." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) RY Rolanda Y. Office Manager > "It has made scheduling a breeze with quotes attached to each appointment eliminating any confusion." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) MR Michelle R. CFO > "Everything had to be processed manually which was messy and exhausting." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4850445) VR Verified Reviewer Help > "There might be a mobile app available, enabling users to access essential features on-the-go." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4929638) NH Nicole H. Owner > "That is a loss in revenue yet they charge more than others in the industry like Mitchell." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___6174804) JG Jeremy G. Lead Mechanic > "It is user friendly for those of us not super online." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) MM Micah M. Owner/Manager > "The onboarding of the program to our business was tedious and somewhat difficult." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4863566) KN Kaylee N. Secretary > "I started at this job with the worry that I would struggle with the computer system, but after only an hour of navigating..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6208197) LF Luis F. President > "Been a customer for almost 4 years and have noticed the decline in the technical support." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) AG Ana G. VP > "Hopefully in the future they will be able to update there program to update the transmission side of the programming." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848460) NH Nate H. Owner/ Service Writer > "The system is very bad at doing its own math." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848286) Rocco R. Material handler > "The extra features especially in diagnostic repairs and labor times also very good to have the manuals for each vehicle..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4419127) KP Ken P. Owner > "All, found the system too complicated to manipulate. " [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4864107) JG Josh G. Owner > "Great communication ability between our shop and customers" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4848807) JB Joshua B. Manager > "This is a software created by people who do not work in the automotive industry and do not know how a shop works." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___3817454) JG Jeremy G. Lead Mechanic > "Shop Monkey is so simple to use compared to competitors." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___6574643) TR Todd R. CEO > "We've cancelled and moved on to Zoho due to lack of support and cost structure for multiple entities." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740) GH Gloria H. Co-owner > "Parts ordering, Quick Books(even though we no longer use QuickBooks), cloud option are all pros and I’m overall satisfied..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4449649) LF Luis F. President > "Technical support has become terrible." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___5010995) BB Bryson B. President & Operations Manager > "Overall it is completely fantastic and we trust updates are coming and that part of what we love, that it is constantly..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837782) MP Maxim P. Owner > "It doesn't have any support for chargebacks or disputes" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#SoftwareAdvice___4406047) RY Rolanda Y. Office Manager > "We love the ease of communication with customers through Shopmonkey!" [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4883649) TR Todd R. CEO > "Chat support is non-existent." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4748740) DM David M. Owner > "The final invoice looks professional." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4837104) Kevin W. Supply Chain Manager > "Less user-friendly than other options available in recent years." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3822949) AS Adrian S. Owner / CEO > "Allows you to quickly pull up a conversation thread when the customer calls or drops in, and in an instant refreshes your..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2913754) RF Rebecca F. Controller > "There seems to be a bit of functionality that is missing (i.e processing a return) - however when I reach out to support..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2311423) SK Sam K. General Manager > "Makes running and operating the business easy." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4836953) DL Dimitri L. Owner > "Basically not allowing us to print an invoice if we didn't input the mileage out." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2560364) TD THomas D. Sales, Integration > "It gives our business the ability to maximize efficiency, save time, and allows us to devote more attention to our..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3418090) AP Alyssa P. service writer > "theres also constantly a rounding issue that when we pull over the quick books its off by a penny... so our invoices are..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2541250) DT Daniel T. Owner > "I recently needed a specific wiring diagram that wasn't immediately available and \[SENSITIVE CONTENT\] from customer..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___3353382) TS Tessa S. Owner/Service Writter > "Penny rounding on most invoices is incorrect due to a rounding logic error." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2450121) DD DANIEL D. OWNER/ OPERATOR > "Creating and saving CANNED services saves valuable time, and simplifies creating work orders and estimates/invoices." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051) MM Mark M. Owner > "The only thing I don't like about the feature is not having implemented it earlier and in hopes that it will integrate..." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2189704) DD DANIEL D. OWNER/ OPERATOR > "Being able to create CANNED services, and the different ways to keep customers informed via text/email are cruxes for me." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2966051) SK Syed K. Owner > "Their electronic customer communication is hit or miss and often tiem not reaching customers." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588) DH David H. Owner/Diagnostic Tech > "The time savings and accuracy are astonishing, I don't know how other shops work without it." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___4299898) SK Syed K. Owner > "Their reporting is very confusing and I was not easily able to track my shop's profitability ." [See full review](https://www.capterra.com/p/169022/Shopmonkey/#Capterra___2768588) [View Reviews](https://www.capterra.com/p/169022/Shopmonkey/reviews/) ## User interface 4.45 (89) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) 4.60 (265) ### Features Shop Boss Top features 43/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/121909/Shop-Boss-Pro/#features) Shopmonkey 36/45 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Chat/Messaging - Communication Management - CRM - Customer Database - Customer History - Data Import/Export - Document Management - Electronic Signature - Employee Scheduling - Estimating - Generative AI - Inspection Management - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Marketing Management - Multi-Location - Order Management - Parts Management - Point of Sale (POS) - Prioritization - Progress Tracking - Purchase Order Management - Quotes/Estimates - Records Management - Reminders - Reporting & Statistics - Service History - Third-Party Integrations - Time Tracking - User Management - Vehicle Information - VIN Lookup - Workflow Management - Work Order Management [See all features](https://www.capterra.com/p/169022/Shopmonkey/#features) ### Recognition Shop Boss is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Auto RepairSoftware (2023)  Shopmonkey Best Value Auto RepairSoftware (2022)  ### Deployment & support Shop Boss Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shopmonkey Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Shop Boss - By Vehlo - Located in United States - Founded in 2006 Shopmonkey - By Shopmonkey - Located in United States - Founded in 2016 ## Popular Comparisons [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[4.45 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) vs [ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/) $199/month Price $39.99/month 4.3 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/121909-201737/Shop-Boss-Pro-vs-ARI) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/) $199/month Price $39.99/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169022-201737/Shopmonkey-vs-ARI) [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[4.45 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) vs [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[4.75 (103)](https://www.capterra.com/p/190952/Tekmetric/reviews/) $199/month Price $179/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/121909-190952/Shop-Boss-Pro-vs-Tekmetric) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) $199/month Price $179/month 4.5 Features 4.8 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/169022-216500/Shopmonkey-vs-Autoleap) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) $199/month Price $59.99/month 4.5 Features 4.9 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147213-169022/AutoRepair-Cloud-vs-Shopmonkey) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) $199/month Price $109/month 4.5 Features 4.1 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/61551-169022/NAPA-TRACS-vs-Shopmonkey) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) vs [Fullbay](https://www.capterra.com/p/170876/Fullbay/)[4.65 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/) $199/month Price $188/month 4.5 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/169022-170876/Shopmonkey-vs-Fullbay)