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SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.
Independent software vendors (ISVs)
I truly appreciate [sensitive content hidden] helping me solve issues quickly than any other person I talked to. She provided excellent customer service.
Constantly having issues and error warnings. We had to try different downloads and programs and still had issues.
Not only a great POS for restaurants but SpotOn has the most competitive merchant processing rates in the business. Support infrastructure is the best i've ever seen.
So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue.
Effective and in point and has tons of options for my restaurant, customer service is outstanding, back up router is a huge plus when the Internet goes down you can still be able to operate.
This definitely needs fixed. There is a back up Internet that can be used but won’t turn on unless there is no connection at all.
The reporting capability is great on the website. The customer service from salesperson to installer/trainer has been great.
Always say they will call right back and i have to call 3 or 4 times on same issue before someone solves the problem.
Overall we are very pleased with the service, we have had only a few issues the past 5 years we have been using the system. Great software that is easy to use and reliable.
Horrible product and customer service is unable to provide any solutions. M losing money with this service.
Love that it easily integrated with our PM software making credit card processing a breeze. Competitive rates and easy to read statements.
Also, if you try to cancel and you have an accent, struggle to understand any points of communication and/or ask the representative to repeat themselves, be prepared for rude service.
The best thing is that we are dropping their service in 2 days.
Poor customer service, a guy named [SENSITIVE CONTENT] in Technical started cursing and calling me names because I expressed frustration over trying to change batch times.
They make signing up a very easy process and apparently their fees are "competitive.
Would never do business with them again. Wouldn't recommend to my worst enemy or fiercest competitor.
Prioritize real-user-identified key features according to your needs to find your best fit.
SpotOn
Top FeaturesGlobal Payments Integrated
Global Payments Integrated
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